IPod Wont Update

i have clear it and started again changed settings back to default reinstalled itunes non of this has worked i still get the error message in itunes
"The iPod Cannot be updated. The required file cannot be found."
thats it and there is no error message number either any ideas?
yours edd

i had the same exact problem. I went to the genius bar at the store because I had tried everything. While there, they tried to reinstall the updater, checked the cables and also looked to see if it was my user account or the computer as a whole. turns out it was a corrupted itunes file and we had to reinstall my hard-drive. not as bad as it sounds, everything was ok on my computer, i just had to reinstall my printer software and norton antivirus. not to shabby.
best of luck

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TS1398 how come my ipod wont update with an error saying not connected to internet when it is

how come my ipod wont update with an error saying not connected to the internet when it is?

Try disabling the computer's antivirus and firewall during the download and update.

Ipod wont Update in Itunes. HELP!!!!!!

Heya guys. After installing Itune 6.0, I seem to be having problems with my Itunes recognizing my Ipod. Its plugged in and charging on a USB 2.0 cable, but when I use Itunes, I cant seem to have Itunes even recognize that my Ipod is plugged in and charging. It wont update it for me. Everything else seems to work fine, I can download podcasts just fine and go into the music store.
Could it be that I need a USB cable? Before I would get a message saying something like the cable wasnt fast enough, but I didnt have trouble with it then.
This is my computer that Im trying to get my Ipod to update on Itunes. I have tried to reinstall Itunes, but have trouble there.
When I go into Itunes, I press the Edit Tab, then preference, then Ipod tab. It says then it isnt connected. But if it isnt connected, then how come it shows on my Ipod that it is charging?
From what I've been reading, Itunes 6.0 is causing alot of grief. Im sorry if this is long-winded but I hope that I gave some details that would help. Thank you if you can be of anyhelp.

Heya guys. After installing Itune 6.0, I seem to be
having problems with my Itunes recognizing my Ipod.
Its plugged in and charging on a USB 2.0 cable, but
when I use Itunes, I cant seem to have Itunes even
recognize that my Ipod is plugged in and charging. It
wont update it for me. Everything else seems to work
fine, I can download podcasts just fine and go into
the music store.
Could it be that I need a USB cable? Before I
would get a message saying something like the cable
wasnt fast enough, but I didnt have trouble with it
then.
This is my computer that Im trying to get my
Ipod to update on Itunes. I have tried to reinstall
Itunes, but have trouble there.
When I go into Itunes, I press the Edit Tab,
then preference, then Ipod tab. It says then it isnt
connected. But if it isnt connected, then how come it
shows on my Ipod that it is charging?
From what I've been reading, Itunes 6.0 is
causing alot of grief. Im sorry if this is
long-winded but I hope that I gave some details that
would help. Thank you if you can be of anyhelp.
You Might need update the software (ipod updater) (downloadable at www.apple.com) it might be your ipod software. what model is your ipod?

Ipod wont update, restore, WORK!!??

hi everyone, my ipod's been playing up, its the second time this has happened, the last time i managed to sort out the problem but it was an accident! It started off by suddenly deleting all the songs in my ipod, they're still in my library but wont update onto my ipod, saying there is not enough memory. I have tried resetting, and then update/restoring but I keep getting a range of different error messages from "Internal error" to "formatting failure" i have searched through all the discussions on here but none have helped!! the ipod updater i downloaded seems to disappear on my computer leaving one from jan06, which is obviously out of date. PLEASE HELP!!!!
thanks xxx

You've seen this?
Internal manager error.
If after trying all else, you could try a format of the iPod in Windows. A full format does a check and remap of bad sectors on the iPod hard drive, and you would need to restore the iPod as normal (using the iPod updater) afterward. This can also work when the iPod is recognized by the computer, but not by the updater.
First, put the iPod into forced disk mode.
See: How to put the iPod into disk mode.
On your PC, go "my computer" and right click on the iPod, then choose "format". Ensure the settings are at "default" and that "quick format" is not checked. Now select "format". It will take a while, but when that's finished, restore the iPod using the updater.
If you need to, reset the iPod to exit disk mode.

My ipod is formated for windows xp. new laptop is windows 8. ipod wont update on new laptop, what do i do now?

my new laptop is windows 8. iPod is formatted for windows xp. new laptop knows iPod is there but wont update. how do I fix this?

hey there oddball35,
It sounds like you are trying to update your iPod with your new computer. Without knowing the specific symptoms, I recommend you start with choosing the iPod model you have from the following website:
iPod Troubleshooting Assistants
https://www.apple.com/support/ipod/five_rs/
If that does not resolve the issue, are you getting any error messages, or what specifically is preventing the restore from happening?
Thank you for using Apple Support Communities.
All the best,
Sterling

IPod iTunes is up to date but my iPod wont update all songs???

The fact that Apple wants me to pay $50 for one incident...enough said! Sorry, I'm better now. So I have a legacy issue. iTunes version and iPod software versions are up to date but when I look at "My iPod" through iTunes it does not show all songs synced to my iPod?? Essentially my iPod is locked and grayed out and wont update new songs I have bought from iTunes. There is even a little lock at the bottom of the iTunes page "within" my iPod.... I cannot seem to unlock it and it is not because the iPod is physically on hold. Huge bummer - hugely annoying and Apple help desk wants $50 to tell me whats wrong with their product...

I've just started having a very similar issue. My iPod (20 GB dock connector, touch wheel with the four buttons above etc.) crashed for about the third time, wiped out all the songs on it and crashed iTunes each time I connected it to my Mac. In the past I have just loaded the iPod Updater again to re-install the software and start from scratch so I did this again. However, this is the first time I have done that after upgrading to iTunes 6 and I used an old iPod updater that I had previously downloaded (2005-03-23).
Everything seemed normal except none of the music I have purchased from iTunes will copy across to the iPod, error message = "some of the songs...were not copied..because your iPod software is too old. Go to...to get the latest iPod software update." I downloaded 2005-10-12 but it doesn't seem to do anything. Can anyone help?
With the updater I have just run the .dmg which opens the volume and then I've run the .mpkg. Do I need to do anything else?!?!?

My ipod wont UPDATE when i plug it into my computer! please help!

when i plug my ipopd into my computer it says ipod is updated but it doesnt update my new songs that i bought! now i got my old songs and i want my new ones on there but nothing works. PLEASE HELP ME!
ipod video Windows XP

Set the iPod to sync manually, and then drag the songs you want transferred to it onto the iPod in the iTunes source list. If you get any error messages, post back with the text of those messages; following these instructions may be necessary.
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My 4th generation ipod wont update without deleting all of my Media. I dont want to do that. What do I do?

I have a 4th generation 64 gb iPod Touch. I had a laptop that it was synced with but it crashed. Everytime I try to update it pops up a messege saying "Erase all media and update". I do not want to do that. It wont even let me put more music on it. Im not sure what to do..Im scared because its a 64gb iPod i love it to death. It is all I own. How can I put music on it without deleting all of my media. Or where can I store all the media to restore later?

I realize that, but I was just updating to the most recent software when I got an error message & now it's just showing I need to restore. Is there a way to back it up first or avoid the resetting to factory?

Ipod wont update to itunes!! plz help

hi all,
okay, my ipod connects to itunes and starts charging, but it wont actually go into itunes, like in the sources list. So i just dont know what to do, becuase it connects with the do not disconnect thing like it usually does, but now it doesnt go into itunes in the source list, so i cant update the music on my ipod! is there anything i can do?!? Thanks!
Chels'
dont worry, be happy

Also:
If you don't have access to a computer
If you are using Find My iPhone, you can use Remote Wipe to restore your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode.

Help! ipod wont update

I returned my mini ipod to the store i got it from because it wouldnt charge correctly they gave me a new one and i couldnt get it to update songds to my ipod it would charge but not update and when i hit file on itunes and update ipod it wont let me so i took it back and got another one and i have the same problem pls help!!!! thanks alot xxxxx

Dont use the supplied installation cd.
First off, if you don't already have it, download and install the latest iTunes 5.0
Then download and install the latest iPod Updater, then restart your computer.
Run the updater program, connect your iPod when prompted (not before), and follow the set up procedure, and you should be good to go.

My ipod wont update. please help me.

Hi. Um well my ipod just got back from being shipped out to be fixed. And all my songs are in the library on itunes but when i plug in the ipod to the comp it wont pop up. Please help me.
-katie

IPods come back from repairs formatted for the Mac, so you'll have to run the iPod Updater and format it.
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My ipod wont update any apps, it says something about storage managment but i have 4 gigs left and all of my iclous storage left. Is their ayway to fix this

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it says something about storage management
Try these support articles...
iCloud: Managing your iCloud storage
iCloud: Purchasing iCloud Storage and Billing

My ipod wont update comes up with an error message saying some random crap

k so it says The Ipod *ipod Name* cannot be updated the required file cannot be found.
ive tried restoring the ipod uninstalling itunes and reinstalling it and all that good stuff and it doesnt only do it on one song i watched it very carefully its like a different song it screws up on every time.

it would be greatly appreciated if someone could help me

Ipod wont update songs from itunes after new update

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Hello All,
I think I came up with a work around by accident and didn't realize it until I read this post.
Did all the same stuff most have done, reset to factory, reapplied the updates, etc, still not enough free space, even though there was plenty before.
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Please let me know if this fixes the problem for anyone else.
Kindly,
James

My ipod wont update because of a corrputed or unreadible file.

I had just put a couple movies on my ipod and they were working fine then when i got home i pluged in the ipod and itunes says it cant be updated because of a corrputed or unreadible file then one of the messages said to run dskchk? Also another error message said it was error -48. I dont know what to do because now i cant put music or anything on it.

I tried reseting the ipod but i think its an itunes problem. It said the file /itunes_control/itunes is corrupt and it said to run CHKDSK.

IPod Wont Update

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