Ipod works but no sound

My ipod works and does all other functions but even with the volume all the way up, no music plays when my earphones are plugged in. I've checked the earphones with my other ipod and they are fine. Someone help!!! and yes I've already done the restore and made sure the software is up to date

Try here.
iPod touch: Hardware troubleshooting
If yo still have the problem after restoring the iPod to factory settings/new iPod that indicates a hardware problem and appointment at the genius Bar of an Apple store is in order. It could be a bad headphone jack. A third-party place like the following si a lot less expensive of getting it repaired by Appe since Apple on exchanges the iPod for this price.
Apple - Support - iPod - Repair pricing
Third-party place.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

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