Ipod4 is disable because my 12 yr old put in the wrong password says to connect to i tunes but then what ?

My daughter put in  the wrong Password 3x and her Ipod 4 became disable Im 62 and know nothing about tech. I'm trying to get her to enable it again.I logged in to the i tunes as it suggested without getting any info on how to enable it again.

The manual explains that you will need to restore it:
iPod touch User Guide (For iOS 5.0 Software)

Similar Messages

  • TS1368 My child has put in the wrong password on my phone multiple times, my iPhone now says "iPhone is disabled connect to iTunes", But when I try to connect to iTunes on my laptop it says unable to connect due to a password is on the phone? What do I do

    My child has put in the wrong password on my phone multiple times, my iPhone now say "iPhone has been disabled connect to iTunes" When I hook my phone up to iTunes, iTunes then says that my iPhone can not be hooked up to iTunes because it has a password on it, but will not allow me to put in a password because the disabled message is still showing. What is the next step?

    You may need to put the iPhone into recovery mode : http://support.apple.com/kb/ht1808 - you should then be able to reset the phone and restore/resync your content to it.

  • My Ipod is disabled for the wrong password can't connect to itunes

    My daughter has forgotten her password to get into her ipod touch, it is now disabled and says we must connect to Itunes. However I do not have the original laptop her ipod was synced to, and upon reregistering it does not connect to itunes and says I must enter a password for the ipod before it will connect. Not real sure what to do now? I called support but they want 29.99 to have a 1x support session. Does anyone know what I can do to unlock this ipod??? Please

    Place the iPod in Recovery mode and connect to your computer and restore via iTunes. If you do not have a backup. you have to restore to factory defaults/new iPod.

  • How do i unlock my phone when i disable it by putting in the wrong password?

    I NEED HELP INTO TRYING TO UNLOCK MY PHONE I KEPT PUTTING IN MY PASSWORD AND I LOCKED IT ALL THE WAY, THEY TOLD ME TO PLUG IT INTO ITUNES AND RESTORE MY PHONE AND I DID SERVERAL TIMES, BUT IT POPS UP SAYING CAN NOT RESTORE UNTIL PASSCODE IS PUT ON THE IPHONE ITSELF, MY CELL IS SAYING CONNECT TO ITUNES CAN SOMEBODY HELP ME

    iPhone and iPod touch: Wrong passcode results in red disabled screen: http://support.apple.com/kb/HT1212

  • HT1212 My iPod is disabled because of invalid pin entry, I know the pin and when I connect it to itunes it tells me to enter the pin, but on the iPod there is no option to do so. It just says disabled.

    The iPod displays a "iPod is disabled connect to iTunes" When I connect to iTunes, iTunes tells me to enter the pin on the ipod. No option is ever displayed to enter my pin. What do I do.

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Same as everyone else....forgotten password, divice disabled after entering wrong password, says to connect to itunes but wont let me because i cant enter my password..NOW WHAT?

    im an amateur when it comes to this stuff, but catch on quickly. i have found all sorts of push these two buttons, hold and wait for apple, plug in, and that is where i get stuck...........ugh!

    Have you tried either of these methods to restore?
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • My ipod is disabled and it says to connect it to itunes but, the computer with itunes got reset and lost everything and when i DL itunes again it wont coneect because it say i need to put the passcode in so it can connect but it wont let me putthe passcod

    my ipod got disabled and it says to connect it to itunes but the computer i use got reset so it lost all the memory of itunes and i re  downloaded it and it says it cant connect my ipod to itunes because i need to put the pass code in on the ipod but it wont let me because its disable some one help me out.

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201363 my ipad2 is disabled because i put in the wrong passcode and it locked. How do I get it back up and running?

    my ipad2 is disabled because i put in the wrong passcode and it locked. How do I get it back up and running?

    See Here  >  http://support.apple.com/kb/HT1212

  • TS3682 I have tried to restore me iPod that is disabled due to typing in the wrong password too many times. iTunes keeps giving me a box saying that it can't connect because I need to type in the passcode on the iPod (which I can't) what do I do now?

    I have followed the steps provided by apple to restore an iPod touch. It is disabled due to having the wrong password entered too many times. When I get part way through the restore process on my computer it pops up a box saying that it can't restore until I enter the passcode into the iPod. I have tried this same process over 5 times now and keep gutting the same results. It is my kids iPod and he has only had it since September. Someone please help me before I throw the thing through the window and my kid strangles me!!! Thanks!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • TS3274 my ipad displays "ipad disabled,connect to i tunes",but if connected to itunes it doesnt recognizes it because of the wrong passcodes entered several times.and when i go to restoring, i could not find the summary in the device panel in my i tunes.h

    my ipad displays" ipad disabled, connect to i tunes" but if connecyed to i tunes, it doesnt recognizes it bec.of the wrong passcodes entered several times.so when i go to restoring ipad, i couldnt see the 'summary' in the device panel in my i tunes.what will i do? pls help...

    You have to restore the device within iTunes. You want to use the same computer that you always sync with so that you can restore your app data and settings. You can restore with any other computer, but you will lose everything on the iPad.
    Try using Recovery Mode
    iPad: Unable to update or restore

  • I put in the wrong email when creating my apple id. I changed my id on my laptop but my ipad has my old (wrong) email addrss and a password that wont let me sign in

    I just got my new I pad, entered all of my information.. after confirmingm y account I realized I had put in the wrong email address. I went on my laptop to change my apple id address, then went to my ipad to purchase an app and it still had my old(incrrect) email address. I typed in the password anyway and it would not let me sign in. I only gave it one password so I don't know why it is saying my password is incorrect. Anywho, THis ipad is a pain in the ***. NEver had a mac before and already its a pain in the ***. I have read a couple of threads that are not really helpful. I read one thread on this site that showed a lady with my similiar issue and she did not get the answer she was looking for. Can some one help me so I can change the apple I.D. on my ipad. The apple I.D. on my computer lets me sign in but not on my ipad; go figure. Good job apple. please help.

    i just opened my ipad, started my apple account/I.D. and realized I put the wrong e mail. I was having trouble correcting my I.D on the Ipad so I went to my laptop and make the proper changes/slash e mail address I wanted for my apple ID. I got back to my ipad and try to download an app I can't because I have to sign in my apple account and I can't because it still has the irrelivant I.D/email address..
    So, i did what you said.. went to setting>app store> tapped on my e mail.. it asked me to sign in (with my invalid emails address showing). I signed in with the password I had created. It said "incorrect".. I went to reset password. I reset password, tried to sign in and it says again "unvalid password".. this is getting irritating.  I have been asking and no one knows what to do.

  • I have locked myself out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and go to itunes when i do that itunes says it cant connect because the ipod is locked im lost at what to do about this anybody

    i have locked my self out of my ipod by entering the wrong password to many times now it tells me to plug it in to the computer and log into itunes when i do itunes tells me it cant open my ipod because its locked does anyone know how to fix this?

    IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    Please Get the iPod Touch User Manual for iOS 5

  • I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?

    I need to retrieve files from my iPad but I forgot my password. I tried to restore it but then it said I had to turn off Find my iPad on my iPad. I can't do this because I can't get into it. What do I do?

    If the iPad was running iOS 7,  iCloud: Find My iPhone Activation Lock in iOS 7
    http://support.apple.com/kb/HT5818
    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the dev

    i created a password to my iPad as a parental restriction, but my daughter played with it and pushed the wrong password 10 times my ipad was disabled, what should i do, since it wont sync with itunes becoz it will just say, cannot sync files becoz the device is password enabled, Please somebody helpme

    If you are talking about the passcode that gains access to the iPad - you will have to restore your iPad in order to unlock it. You will want to use the last computer that you synced with so that you can recover all of your app data, settings, etc. this explains how to restore the iPad. At the end of the process restore from your backup as described.
    http://support.apple.com/kb/HT1414
    If iTunes will not let you restore that way, you may need to use recovery mode to restore, and you can read about that process here.
    http://support.apple.com/kb/ht4097
    IF - you are talking about a restrictions pass code that you put on the device to restrict content or downloading apps or something like that - you do not want to restore from the backup - because that backup will contain the passcode that you cannot remember and you will end up where you started.

  • TS2446 i mistakenly entered the wrong password several times thus prompted "the apple id is disabled" , now i reset my password three times but still it is disabled. help pls!

    pls help, my apple id was disabled because i entered the wrong password several times . i did what the apple site said and reset my password. i did it three time but still my apple id is disabled. does anyone know how i can fix this... pls help

    Connect the device to your iTunes library in recovery mode and restore it.  See this article for instrutions on getting your iPod into recovery mode.
    iOS: Unable to update or restore
    B-rock

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