Ipod5 screen locked and nothing will come on screen

How do we get screen unlocked when nothing at all appears on screen? 

Try:                                               
- iOS: Not responding or does not turn on           
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable                     
- Try on another computer                                                       
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • HT1430 My iPad isn't getting connection to internet.  It just suddenly stopped!  It says it is connected to WiFi but it just keeps spinning and nothing will come up.  Have tried rebooting my router and iPad (my other computer is connected just fine).

    My iPad isn't getting connection to internet.  It just suddenly stopped!  It says it is connected to WiFi but it just keeps spinning and nothing will come up.  Have tried rebooting my router and iPad (my other computer is connected just fine).

    Try turning WiFi off on the iPad, then reset it again, turn WiFi on again and join your network again if necessary. Or go to Settings>WiFi>Your network name>Forget this network. Reset your iPad and then join your network again. Or - settings>General>Reset>Reset network settings. Reset the iPad, then try to join your network again.

  • Hi i need some help my ipad wont turn on and nothing will come up on the screen so  what shuld i do to it because its a school ipad not my own one?

    i need help i cant turn on my ipad and nothing comes up on the screen so what should i do?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Nothing will turn my iphone 4s back on, it randomly turned itself off and nothing will come up on my screen. Not even the apple logo. Tried plugging it in and no response.

    I have only had my iphone 4s for maybe two weeks and randomly i didnt use it for maybe an hour and it was like it was off i tried to turn it on and no response. I tried to reset it by holding the home and power button no response. I plugged it in the computer no response. Not even the apple logo. I have tried everything and i have no  idea what is wrong or what to fix it.

        Hi Danielle_Longwood,  Let's make sure your iPhone sees the light of day once again!  You did state that you held the Power and Home keys but were they held long enough as per Dark_Waters instruction?  Has there been any physical or liquid damage to the device?  Was the device originally purchased new from Verizon Wireless?  I am eager to work with you further and find a solution!
    Thank You,
    YaleK_VZW
    Follow us on Twitter @VZWsupport

  • HT4623 I deleted all contents from my iphone 3gs so that i could give it to my nephew....now all i get is the apple logo and nothing will come on. have i deleted the programme completely if so how can i get it back???

    I think theoperating system from my iphone 3GS has gone

    Restore the device with iTunes > http://support.apple.com/kb/HT1414
    You may need to put it into Recovery Mode first > http://support.apple.com/kb/HT1808

  • HT4061 My iPad is disabled and nothing will get me passed this, not even a restore or factory reset

    My iPad is disabled and nothing will get me passed this, not even a restore or factory reset.  The restore through iTunes won't complete because it says there is a passcode on the iPad and cannot complete, but I can't get to the passcode screen to enter anything.  Anyone have any suggestions?

    See this support document for explanations and instructions on how to deal with update and restore errors. Get help with iOS update and restore errors - Apple Support
    Check for hardware issues
    Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
    These errors mean that your device or computer may have a hardware issue that's preventing the update or restore from completing.
    Check that your security software and settings aren't preventing your device from communicating with the Apple update server.
    Then try to restore your iOS device two more times while connected with a cable, computer, and network you know are good.
    Confirm that your security software and settings are allowing communication between your device and update servers.
    If you still see the error message when you update or restore, contact Apple support.

  • Hi! i went to go slide the thing to unlock my iphone 4 and it wouldnt slide, it froze up and everything is not working. i tried plugging it in but it is still frozen and nothing will work. how do i fix this?

    hi! i went to go slide the thing to unlock my iphone 4 and it wouldnt slide, it froze up and everything is not working. i tried plugging it in but it is still frozen and nothing will work. how do i fix this?

    My recommendation is to restart the iPhone.  All you do is hold down the top button and hold down the home button for 5 seconds untill it automatically shuts down.  Then click the top button untill you see a grey apple on your screen.

  • HT201407 Ipod My daughter locked my iPod with a code and now she does not remember it  It is locked and it will not work connected to iTunes

    My daughter locked my iPod with a code and now she does not remember it  It is locked and it will not work connected to iTunes

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • My pdf's will not dl either and nothing will open except qt picture viewer.

    my pdf's will not dl either and nothing will open except qt picture viewer. quick time is over riding pdf files. is there a check mark to take off somewhere. quick time should not over power pdf files.

    I can't explain the cause to the problem - but I found two "work-arounds" to get me running again.
    Workaround #1:
    I found another program (and there are many) on the web that will also read .pdf files.  I downloaded  "Foxit Reader" , installed it and it works.  I can now view my pdf docs!
    However - I got so used to Adobe Reader - I really wanted to get Reader working again.
    Workaround #2:
    I re-installed Adobe Reader 8.
    Instead of running the usual Adobe installation script that I got from the web, I copied (from another PC's C-drive)  the "Reader 8.0" folder and all its contents into my current C- drive directory structure  C:\Program Files\Adobe\.
    I re-booted the PC and can now open my pdf files using Reader 8.
    It seems to work - but I don't know what the effects of this installation method will have in the future - or the interaction it will have with other programs.  I guess when I need to remove the program in the future  - I'll have to do it manually, since it doesn't even register in the "Add or Remove Programs" under Control Panel.
    ===============
    Hope this helps out anyone else with similar symptoms.
    In the original problem, it's unfortunate that there were no error messages whatsoever when I tried opening the pdf files.  It was like as if Reader was not even activated or even loaded on my PC.  I'll bug me for a while - but at least I got Reader working again (for now....)!
    Mike

  • After clicking run to download firefox and its done loading the box just goes away and nothing else comes up

    i need help downloading firefox. after clicking download and run from the box that appears the box just dissapears and nothing else comes up

    SAVE the installer to your hard drive (do not use the "Run" option); save it to your Desktop so that you can find it. When the download is complete, close whatever browser you have open, click or double-click the file you downloaded and see if it installs without a problem.
    The downloader is a self-extracting archive and should not need or use 7-zip. I have 7-zip installed on my system and it does not interfere with nor is it used in the Firefox install process. Hopefully, you have not set the downloading of .exe files to be associated with 7-zip.
    '''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''

  • HT4859 we have a iPod touch 4th gen and the screen is locked and it will let us restore it what now

    we have an ipod touch 4th gen and the screen is locked up and it will not back up or restore. I have removed iTunes and reloaded also iCloud the same we are needing help

    A reset may help. Tap and hold the Home button and the On/Off button at the same time for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons and await restart. No content will be affected.

  • My Ipod screen in black and nothing will work

    Its a 3rd gen ipod nano. I just took it off the charger and was watching a podcast, I then left it on the table for a second and when I cam back the screen was black.I tried to restart it but I won't work. I went on the apple site and did the 5r's, but nothing will work. The computer wont even pick up that I plugged something in it.
    I don't have itunes 8.2, can that be the issue? I did try to instal it, but near the end it told me I didn't have permission for something and aborted?
    Any ideas on what I can try to do to fix it? My warranties is up, and I rather not shell out the money for a new one

    I have the same problem only with the 4g nano

  • I have a white screen with an apple and nothing will work?

    Turned my mac on and have a plain screen with an apple logo. Nothing will work?

    Hi,
    Some kernel extension or driver isn't loading properly, it seems. Try booting in Safe Mode by holding the Shift key down on startup until you reach the grey Apple backdrop with the spinning cogwheel and a progress bar. As soon as the progress bar shows up, you can let go of the Shift key.
    Booting in Safe Mode takes a lo-ooong time, so be patient and don't interrupt (the computer booting, not me talking...). Once you've reached a workable Desktop, reboot in normal mode and tell us if it solved your problem.

  • Love my new ipad.  But after upgrading to ios7 Safari became dodgy.  Now it is frozen in a white screen and nothing will free it.  Everything else on the ipad works fine. I deleted data, history, cookies, etc.  Same problem.  No change after power down.

    Everything worked fine on my new ipad.  After I upgraded to ios7 it still worked fine even if it looked very different.  But Safari started acting strangely (it is starting the same thing on my iPhone 4s, too).  Finally, it froze in state with no URL, no keyboard will come up, I can get Safari to close and start, but not actually function.  I went into settings and deleted all the cookies, data, history, and so forth.  Same state.  I powered down the iPad and restarted.  Same state.  I tried a trick were I held down the button to bring up the power down stripe and then holding down the home button.  Same state. 
    What can I do?  Can I delete Safari and re-install it somehow?  Should I take it to an Apple store?

    If powering down with hard reset (press and hold two buttons Power and home) will not give positive results follow that article
    iTunes: Restoring iOS software - Support - Apple
    before you do restore backup using that article
    iOS: How to back up and restore your content - Support - Apple

  • Mac Keeps Crashing - Menu Bar Disappears and Nothing Will Run

    I'm having major problems with a macbook, 2.2Ghz, 4Gb RAM, 160Gb Hard Drive, 10.5.2
    I'm not sure if this is a software bug, something to do with the fact that I've recently installed 4Gb RAM, replacing 2Gb that I installed a few months ago, or possibly something with parallels desktop running Vista, I recently installed several vista updates.
    Basically, there are several ways in which the computer keeps crashing - I've pretty much figured out how to make it crash now. When it crashes, the menu bar disappears, sometimes leaving the shadow beneath it and the right hand icons, sometimes not, and the dock becomes useless - nothing will run. I cant use expose etc or switch between windows. Pressing Cmd Alt Esc to open the force quit dialogue box bring up an empty box - implying that nothing whatsoever is running! I have to physically shut down the computer using by holding the power button and start it back up again. When it starts up, it sometimes continues to refuse to work until i restart it again. There is no message whatsoever about having restarted or crashed.
    The computer will work fine for most processes, but the things making it crash are:
    1. Entering Time Machine (I've had to stop backing up and disconnect my time machine drive now)
    2. Using parallels desktop - I run windows vista, and it'll work fine until I launch any applications that are more complicated than just solitaire or freecell - windows messenger and powerpoint will cause the crash. OSX won't be working, but windows will continue to work fine - I can finish what Im doing and shut it down, although keyboard input no longer works. I then have to restart OSX.
    3. Running DVD Player in Front Row has now started bringing up the grey screen of death and telling me to restart.
    Obviously these things can be avoided - but I can't back up my computer, I can't watch DVD's without crashing the computer, restarting and then going straight into DVD player, and I can't use the copy of Vista on Parallels that I've just spent a fair bit of money on.
    I've tried taking out each of the 2Gb Kingston RAM cards, which came brand new and sealed, to see if one or other is possibly faulty, but they are both causing the same problems. I don't have the previous RAM cards to hand to test.
    Has anyone here experienced anything like this before, or can anyone help me?

    Hiya Pricerob,
    Your problems seem to be exactly the same as the issue I'm having when it happens. Can I ask how much RAM you have installed, and how frequently the problem occurs? I'm curious also because I'm planning on buying an imac soon, and was planning on installing the 4Gb of RAM I have into that when it arrives - the £300 apple charges for the upgrade is a little excessive.
    I mentioned that I've tried to download the latest firmware update, but it keeps crashing upon completion. Have you had any issues like this?
    Another really obscure thing I've found regarding the firmware update is that it saves an install file to my Applications/Utilities folder. This file would cause my mac to crash. Every time I opened the utilities folder, it would crash. I moved it to the desktop, and had major issues where the computer would crash immediately upon startup because the file was there, and the same problem once I managed to get it in the trash. It was only by accessing the macbook in target disk mode that I was able to delete the file and use my computer as normal again.
    Anyway, considering the problems I've had, would anyone say it's worth risking installing the RAM into a new imac when it comes, considering that the problems with my macbook are ongoing even when the RAM is removed and I can easily reinstall the operating system on a brand new computer, or should I leave it and buy some more?

Maybe you are looking for