Ipodmini--error 1417/1418 and no music

when i plug in my ipod it connects, but when i try and update it says error 1417 - if i try and restore it says 1418, SO CONFUSED! also, when i try to play music after its unhooked, it just skips thru each song per second going from one to the other. SOMEONE HELP PLZ

The program opens but will play no music. Error message reads: Itunes has detected a problem with your audio configuration. Audio/video playback may not operate properly
that one is usually produced by a problem with your QuickTime. (itunes uses QuickTime for audio and video playback.)
so let's try swapping out your QuickTime.
head into your Add/Remove programs. uninstall QuickTime.
Next, we’ll manually remove any leftover program files and folders.
1. On the Start menu, click My Computer (or double-click My Computer on the Desktop).
2. In My Computer, open Local Disk.
3. Open Program Files.
4. Right-click on the QuickTime folder and click Delete from the shortcut menu.
5. Navigate to C:\Windows\system32\.
6. Remove the files QuickTime.qts and QuicktimeVR.qtx.
7. Restart your computer.
next, we'll get a fresh copy of QuickTime into your PC by doing a repair install of itunes.
switch off antivirus and antispyware applications prior to the repair install.
go into Add/Remove and select itunes. click "Change" and then click "Repair".
if the repair install goes through okay, restart the PC and try launching itunes again. does it launch/play properly now?

Similar Messages

  • The way I deal with error message 1417, 1418 and 1428

    Firstly, sorry for my poor English, but I would like to share with you my experience, and hope that it may helps you.
    Since the release and update of iTunes 7, I have not faced any problem, but I heard a lot of articles from this forum about the errors 1417, 1418, 1428 and 50 etc. I could not make any suggestion and find a solution about it, all I could do is to copy some threads from some successful cases mentioned on this forum.
    Until yesterday, I finally received a 4th Gen 20GB iPod (around 2 years old)from a friend and asked me whether I could fix it for him, which has been left untouched as a paper-weight for almost 2 months.
    I tried to turn it on, and the screen was completed blank and the device looked dead. Before doing anything I prepared the following:-
    1. A window based PC
    2. A Mac computer
    3. An USB iPod cable
    4. A Firewire iPod cable
    5. An iPod AC charger
    As the iPod was previously formatted on a PC, therefore I tried to plug it with a PC via USB cable, it did not response and not able to get recognized by the PC. I ejected the iPod and connected with an AC charger, after a few minutes, I did a Reset for the iPod
    How to reset iPod
    http://docs.info.apple.com/article.html?artnum=61705
    The iPod showed an Apple sign, it stuck there for almost a minute, the screen then showed a battery with an exclamation mark sign, and after a minute, the iPod turned off itself. I was sure that the iPod carried very low battery, and could not be charged by connecting it with any computer (both Mac and PC).
    I decided to let it have a charge with an AC charger for a bit longer, after 10 minute I did the Reset again, this time a sign of folder with exclamation mark showed up after the Apple sign, and again could not get recognized by a computer.
    I changed my mind, and put the iPod into disk mode
    Putting iPod into disk mode
    http://docs.info.apple.com/article.html?artnum=93651
    Instead of connecting with a PC, I plug it with my Mac using a Firewire cable, it did not response, so I switched the cable to an USB, interestingly, the iPod got recognized and a window pop up indicating that the iPod needed to do a Restore. Therefore I clicked “Restore”, after a few seconds, an Error message pop-up with Error Message 1417, the sign that I have been waiting for quite sometime.
    I ejected the iPod and the screen immediately showed a folder exclamation mark (a sign indicating a corrupted or a failure iPod OS). I am forced to put the iPod into disk mode again, connected with the Mac computer and open the Disk Utility
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    It managed to complete the Restore process, and started to sync with the iTunes. However, it got stuck at the song no.238 from the total of 2000. I left it for an hour, but with no process, instead the iPod became “Hot” and the iTunes showed an Error message of 1428. I ejected the iPod from my Mac computer, the iPod’s screen turn to show the famous killer icon;“The Sad iPod“.
    This time it was totally dead, even failed to put it into Disk Mode and non of the computer could recognize it. Sigh, I hated to do it but I knew that I must did the following:-
    Holding the iPod in my Palm, and hitting it on a surface of a Sofa with 5 attempts.
    Did not surprise me, the iPod turned on and it showed the Language Menu on the screen. So, I put it into Disk Mode and connected with my window PC.
    The PC showed a sign and indicated that an USB device had been connected with it. I opened the iTunes and did a Restore there.
    However, an Error Message 50 showed up, but I were not worried about it, connected it back with my Mac computer with it in Disk Mode. As expected the iTunes opened and allowed me to do a Restore there.
    This time it managed to complete the process and a window of register pop up. After the completed the process, the iPod started to sync with the iTunes again, which finally managed to complete the process.
    I left it connecting with the AC charger overnight. In the next morning, I switched it on and have a play with it, I am so glad as it is working like a charm.
    From the above experience, I would like to share it with the user the following:-
    1. It always better to charge with an ac charger instead of the computer, as when an iPod carrying with very low battery, it may not able to get charge from a computer
    2. Try to connect the iPod with a computer, switching between USB and Firewire
    3. Try to format an iPod with HD problem, with a different kind of computer e.g. Mac or PC, as the formats are totally different, the way it formats may able to solve the bad sectors on the HD
    4. It may get better chance to get your iPod recognized, if you put it in Disk Mode
    I hope the following works in your case as I did.

    a pop up error message says itunes couldnt be configured
    I'd like to have a closer look at that error message please.
    Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
    Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

  • The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared.  I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music li

    The error message I get on my PC is "The ITunes library file cannot be saved" An unknown error occurred (-50)and my music library has disappeared.  I recently tried to copy a CD to my library - it appeared to copy ok but then did not appear in my music library.  The library does not show up even when my iPad is connected to my PC.  My entire library is now held on my iPad and I wish to have it in iTunes so I can sync my iPhone to it as well.  Help?

    Don't know what changed today but it downloaded and installed on the shuffle. So far so good.

  • Any solutions to error 1417-1418??

    Hi,
    I'im looking for a solution for the error 1417-1418.

    some folks have been having some success with eboncairn's technique:
    eboncairn: iTunes7 & 5th gen iPod updating - is this possible solution? (winXP)

  • Ipod Nano Error 1417 Tried and won;t work

    I've tried looking through the restart method, the disconnect and reconnect method, and nothing works. My Ipod Nano is Ver. 1.0, and the update process does not pop up with a dialogue box, all it does is 'updating' but it's really doing nothing, help?

    are you still at an itunes version 7.0.0.70, Chang?
    to check, go "help > about itunes" and wait for the version number to scroll up from the bottom of the screen.
    if you've still got a 7.0.0.70, first try an upgrade to 7.0.1.8:
    iTunes 7.0.1.8 Installer
    if you still get the 1417 when using 7.0.1.8, let's get your iPod Updater logs to the Apple engineers for a look.
    Open this folder:
    C:\Documents and Setings\yourusername\Application Data\Apple Computer\iTunes\iPod Updater Logs
    (You may need to show hidden files in order to see the Application Data folder. Open up My Computer, and in the Tools menu, choose "Folder Options..." Then go to the View tab, and then in the "Advanced settings", select "Show hidden files and folders.")
    Send the files inside the iPod Updater logs folder as attachments to this email address.
    In the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • Unknown error (1417) and (1428)

    Hi,
    I have updated Itunes to version 7 and I'm trying to do the same for my ipod (version 1.2) but everytime I try, it give me a error window.
    When I try to update - The unknown error is (1417) and I also tried to restore instead and still gave me an error, but (1428).
    I've tried to restart my ipod, and to reinstlled itunes but nothing makes it.
    Thanks

    Some people have had success trying the fix mentioned here.
    Error 1417/1418.
    Could you also take some time to pass some information for the Apple Engineers?  Please copy and paste these questions into an email, make the subject of the email "iPod error report", add your answers, and send the email to Roy at Apple.
    1. What error code are you seeing?
    2. When are you seeing it (restoring or updating your iPod)?
    3. Which iPod do you have?
    4. What version of Windows do you have?
    5. What Windows service pack do you have installed?

  • Error 1417 and 1418

    I just updated my iTunes to 7.0, and now i cannot update nor restore my iPod, it says there is an error. When I update the iPod software it says error 1417, restore with error 1418. Can someone please help me out?
    It would be greatly appreciated

    I just figured this out. It happened to me and I went crazy. What I did is I used the iPOd restore software on my wife's mac which still had iTunes 6 installed. Once the restorer finished it told me to plug the iPOd into a power adapter as the USB 2 connection does not work like the firewire connection use to ( I DO NOT KNOW WHY THEY DID NOT KEEP THE FIREWIRE - MAKES IT EASIER). ANyway, once it restored itself which it looked like it went thru the process a couple of times, the ipod was like new again. This was a 4th gen click wheel 20 gb model.
    Hope this helps,
    JC

  • Unknown error 1417 and 1418?

    Help! I've installed an iPOD nano, previously used an iPod mini. It recognises the nano but can't download any msuic. Reinstal and Restore failed with unknown error 1417 and 1418. I've uninstalled old iTunes and iPod software and downloaded the latest iTunes and it still doesn't work -also noticed that the old name for the iPOD mini has been tranferred to the iPod nano but can't delete this - any ideas?

    Thanks Kyle, you solved it - the Ipod was connected to a powered 4 way USB2 adaptor - when I connected it direct to a USB2 port in my desktop it worked OK. For all other 1417 sufferers: get rid of your USB adaptors, iPods obviously can't cope with sharing a port!
    In answer to your question about the iPod mini it had one of those hard disk failures which shows a sad face - very sad when the repair bill is a standard 75GBP - over 100US$. Only 18 months old.
    benwal
    Hi Benwal, and Welcome to Discussions!
    First, as it may help troubleshoot, what happened to
    your iPod mini, or why was it replaced?
    Here is an Apple Support link that might help you
    out. Error 1415, 1417, 1418, or 1428 when restoring
    or updating an iPod in iTunes 7 or later
    Kyle-

  • I am having iPod classic 120GB Serial Number:8K913VF:2C7 I have tried a newer version of the iPod software is available (version 2.0.1). To update my iPod but it is showing error iPod : Cannot restore or update in iTunes with error 1415, 1417, 1418,1428,1

    I am having iPod classic 120GB Serial Number:8K913VF:2C7
    I have tried a newer version of the iPod software is available (version 2.0.1). To update my iPod but it is showing error iPod : Cannot restore or update in iTunes with error 1415, 1417, 1418,1428,1429, 1430, 1436, or 1439.
    How I can obtain suitable software for iPod classic 120GB Serial Number:8K913VF:2C7

    I have had this problem with Windows 7 and iTunes updates for some time. Each time it takes hours to solve but with the over the air upgrade to IOS6 on my iPhone and iPad, I was determined to solve and remember what I did, So here it is:
    http://www.care4pcs.co.uk/2012/09/pear-shaped-apple-ios-6-for-iphone-ipad.html
    I hope this helps you and any other users.

  • Creating project as Disc Image after 1 1/2 hours it appeared to be finished but there was message that there was a multiplex error.  Checked and no yellow triangles, music on computer,  any ideas.

    Creating project as Disc Image after 1 1/2 hours it appeared to be finished but there was message that there was a multiplex error.  Checked and no yellow triangles, music on computer, and all resources on computer,  any ideas??

    Hi
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    • free space on Start-Up hard disk ? How Much ?
    • Brand and type of DVD used
    • Burn Speed ?
    • Did You try to first do a "Save as a DiskImage" ? If so - Did it work ?
    Yours Bengt W

  • Error code 80070022 and 80070057 when trying to backup music from iPod Classic

    Hello. I'm attempting to backup all of the music from my 80GB iPod Classic to my Windows Vista computer. My old computer (the one originally with the backed up music) died on me, so iTunes wont backup music from my iPod to the computer. So I am forced to either use a 3rd party transfer software or transfer the music from the iPod's file system. Attempting a backup either of these ways results in errors that prevent the computer from transfering 95% of the music. The 3rd party software offers no information about the error, but copy/pasting from the iPod file system to the PC returns the following errors:
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    error code 0x80070057 (subsequent error messages for 95% of music files attempting to be copied)
    If I try transferring through the iPod's file system on my Macbook Pro, I get error code -36.
    I've tried restarting both the PC and iPod, and I've also tried the transfer in safe mode. Both attempts have not solved this problem. Most of the  12,000 songs on the iPod were ripped long ago from CDs I own. I've also painstakingly rated every one of these songs. I'm very worried that one day my iPod will crap out on me and the ratings will be gone forever and I'll have to spend tons of time reripping those CDs again. I've also googled this problem  and have found little help.
    Other details - this iPod was originlly set up on a WinXP PC. Addionally, I should note that I have no problems connecting to itunes or playing any of the music files. These errors are only preventing me from copying music files to my PC or Mac.
    Thank you in advance!

    I Googled that
    http://www.google.com/search?q=Currentencoder+settings+for+bit+rate+and+sample+rate+are+not+valid+for+thisfile&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a

  • Question - "you do not have enough access privileges" error message when trying to sync and downloads music?

    Question - error message when trying to sync and download music iPhone. 

    Same problem with my iphone too
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  • Itunes error 1418 and missing file

    I plug my ipod into USB port and low and behold it starts to sync.
    Then maybe fifteen seconds later, a message pops up that says
    "Unable to sync ipod, required file cannot be found"
    Or something of the like.
    Click OK. It goes into a loop where it trys to sync, but cannot.
    Finally, manage to clik restore. After attempting to restore ipod, message comes up:
    "Ipod cannot be restored. Unknown error occured (1418)
    What does this all mean!
    And is there any way I can get my lovely ipod working again?

    After getting that error, my 30 gig iPod became a really expensive paper weight. Google the error. There are a lot of different fixes out there. I got mine working briefly, but it simply died again. I spent far too much time and energy trying to fix it. I'm sorry you have to deal with this. It's exasperating.
    Message was edited by: David Robinson2
    Message was edited by: David Robinson2

  • All the sudden today when i try and purchase music or an app I am getting an unexpected error message?

    I am getting an unexpected error when trying to purchase music and apps with my iphone 5s.

    What is the error message that you are seeing?
    Have you tried connecting to another Wi-Fi network?
    This Apple doc has some tips that can help -> iTunes: Advanced iTunes Store troubleshooting

  • I have problem, after upagrading my ipad to ios5 i cannot sync my music library correctly it is diiffrence between song in itune and in music i ipad after sync. I chose the option to sync entire librery but few albums did not sync. I got error about sync

    I have problem, after upagrading my ipad to ios5 i cannot sync my music library correctly it is diiffrence between song in itune and in music i ipad after sync. I chose the option to sync entire library but few albums did not sync. I got error about sync problem but dont remmember number. I tried sync and unsync nothing my itunes library has 3367 songs and when i connect ipad it shows after selecting entire music only 3342 songs. Pleaese help. Thank you.

    You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.

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