Ipods freeze itunes when connected

Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Sony Corporation PCV-RS420(UC)
iTunes 7.6.2.9
QuickTime 7.4.5
CD Driver 2.0.7.3
CD Driver DLL 2.1.1.1
Apple Mobile Device 1.1.4.7
iTunes Serial Number 03C4534712073064
Current user is not an administrator.
The current local date and time is 2008-04-17 17:28:49.
iTunes is not running in safe mode.
Video Display Information
RADEON 9800 SERIES
RADEON 9800 PRO - Secondary
RADEON 9200 SERIES
RADEON 9200
NVIDIA GeForce FX 5600
NVIDIA GeForce FX 5200
Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 7.6.2.9 is currently running.
iTunesHelper 7.6.2.9 is currently running.
Apple Mobile Device service 1.14.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C2
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C4
Intel(r) 82801DB/DBM USB Universal Host Controller - 24C7
Intel(r) 82801DB/DBM USB 2.0 Enhanced Host Controller - 24CD
Intel(R) 82801EB USB Universal Host Controller - 24D2. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D4. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24D7. Device is working properly.
Standard Enhanced PCI to USB Host Controller. Device is working properly.
Intel(R) 82801EB USB Universal Host Controller - 24DE. Device is working properly.
FireWire (IEEE 1394) Host Controllers:
NEC OHCI Compliant IEEE 1394 Host Controller. Device is working properly.
Most Recent Device Not Currently Connected:
Fifth Generation iPod (iPod with video) running firmware version 1.2.1
Serial Number: --------V9K
** iPhone/iPod Touch Sync Tests **
One or more sync tests failed.

OK, I guess I read +I plug them in and Itunes freezes+ wrong.
First you need to get the iPod to show up in WIndows.
Have you done any of the troubleshotting from this article, which has many links to other articles?
http://docs.info.apple.com/article.html?artnum=61711

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IPod freezes iTunes when connected to computer

Whenever I connect my iPod to my Dell laptop iTunes freezes. When this happens, iTunes does not crash, it only freezes. During this time, iTunes will finish the song that it is playing (if doing so), but after the song finishes no further media will play. Also, the iPod does not show up on the sidebar of iTunes at this time (iTunes appears exactly as it was before connecting the iPod).
I am unable to eject the iPod safely at this point as the computer tells me that the system is using the iPod. If I remove the iPod from the computer, the error message: "Unable to sync iPod" comes up in iTunes. At the same time the iPod shows up on the sidebar of the iTunes, but it disappears as soon as I click "Ok" on the error message. At this point, iTunes returns to normal and is no longer frozen, even without restarting.
I have tried using a different computer and the same thing happens. I have also tried a different cable and the same exact thing happens.
Most recently, I have tried putting the iPod into disk mode, but still the same thing happens when I connect it to the computer.
If I go into My Computer (the same thing occurs in or out of disk mode) and click on the iPod, it will take me to the iPod folder, but My Computer will begin to Not Respond and then the only way to close it is to force close the window (ctrl, alt, del). If I right click the iPod, the drop down menu to access properties or to format the iPod comes up, but once again My Computer begins to not respond and I must force close it.
My iPod is an iPod Classic, 120 GB.
My computer is a Dell Laptop, Studio 1558
I have also tried on a Dell Desktop

OK, lets check out the iPod's hard drive...
*Check your iPod with Diagnostics Mode*
It's possible that your iPod's hard drive has started to fail. Take your iPod and place your right thumb on the centre SELECT button and your left on the top MENU button. Press down both thumbs for about 6 seconds until your iPod reboots. Immediately move your left thumb around to the rewind button |<< on the left and hold this down together with SELECT for a further 6 seconds. Your iPod should now switch into Diagnostic Boot mode. Press MENU for *Manual Test*, then select *IO > HardDrive > HDSMARTData* to reveal your stats. For comparison here are mine for my 2 year old 6th Generation Classic:
Retracts: 889
Reallocs: 12
Pending Sectors: 0
PowerOn Hours: 2202
Start/Stops: 894
Temp: Current 24c
Temp: Min 10c
Temp: Max 50c
Take a note of your results. When finished press *SELECT & MENU* for 6 seconds to reset the iPod again.
With modern disc drives sectors are no longer marked bad by a disc scan, if the SMART firmware detects a sector it has trouble accessing it will attempt to invisibly reallocate it to a spare area of the disc.
Note that I've only 12 remapped sectors and none pending. To help explain what the numbers mean here is an extract from the Wikipedia S.M.A.R.T. article:
*Reallocated Sectors Count*
Count of reallocated sectors. When the hard drive finds a read/write/verification error, it marks this sector as "reallocated" and transfers data to a special reserved area (spare area). This process is also known as remapping, and "reallocated" sectors are called remaps. This is why, on modern hard disks, "bad blocks" cannot be found while testing the surface – all bad blocks are hidden in reallocated sectors. However, as the number of reallocated sectors increases, the read/write speed tends to decrease. The raw value normally represents a count of the number of bad sectors that have been found and remapped. Thus, the higher the attribute value, the more sectors the drive has had to reallocate.
*Pending sector count*
Number of "unstable" sectors (waiting to be remapped, because of read errors). If an unstable sector is subsequently written or read successfully, this value is decreased and the sector is not remapped. Read errors on a sector will not remap the sector (since it might be readable later); instead, the drive firmware remembers that the sector needs to be remapped, and remaps it the next time it's written.
Large numbers of Reallocs or Pending Sectors would suggest your drive is failing and that you may need to repair or replace your iPod. Check your stats after another attempt to update your iPod. If the numbers increase that again points to hard drive failure. While it won't be good news at least you'll know it isn't some random software problem and you can decide what to do next.
tt2

20g Ipod freezes up when connected to my mbp

My 20G 4th gen ipod freezes up when I connect it to my mbp, it won't even detect it. But when I connect it to my wall charger it works fine and but I want to add new music.

My 10g is freezing up too. Except it'll freeze during playback and won't do a thing 'till the battery dies. It will display whatever track it was on last and won't budge. I've tried pluggin' it into the charger, connecting to the computer; nothing.
Any updates?

My ipod has stopped working since the laptop turned off during synching.it shows no music and wont play games also is slower,constantly resets and freezes itunes when connected to computer.if i switch it off a spinning wheel appears till batt dies.help?

My Ipod has stopped working properly since the laptop shut down during synching.
My ipod is being slower and wont show any music. when I go into general settings it says the music and videos are loading..
It wont let me into settings all of the time either.
My applications and games have become slow or unresponsive.
The ipod keeps resetting itself, I have tried resetting it to no avail.
I tried plugging it into itunes but it freezes itunes and wont show up on my computer.
When I switch off the ipod it shows a spinning wheel until the battery dies, which could be nearly 2 hours!!
does anyone have any advice as to what to do?
currently ive reset it - nothing has happened
ive let the battery drain itself then recharged it to see if that would make a difference - no difference
Help ASAP needed

Try restoring the iPod via iTunes. First from backup and if problem persists, restore to factory defaults/new iPod.
If still problem make an appointment at the Genius Bar of an Apple store. If your iPod is with in the one-year warrranty, not abused and defective Apple will replace it.

IPod Freezes on when connected

Hi Guys-
Lately, my iPod has been freezing on the 'do not disconnect' stop sign screen whenever I connect it to my Mac and is not recognized. I just restart it and it always seems to work on the 2nd try. I'm running the latest version. Any ideas on why it keeps freezing? Thanks.
-Jack

Thanks for the replies.........I can't seem to find a solution to this....its annoying to say the least. Its just happened again this morning, though it's successfully sync'd on the last few occasions....it seems to be quite random.
One thing I've noticed is that it synced OK when iTunes wasn't open when I plugged it in. It appeared on the desktop, then I opened iTunes. This morning though it froze when iTunes was already open, so there may be an issue with iTunes (I updated this weekend to see if it was any different with the new version). I guess this will happen if you've got the ipod set to open iTunes automatically when connected too.
So, no solutions as yet.......I'm gonna get onto Apple to see if they have any answers. I'll get back to you all on this one.
PS: why no firewire capabilities on the new ipods?
G4 eMac 700mhz Mac OS X (10.4.9) 768 MB RAM

IPhone freezes ITunes when connected

HELP!!! (please)
My iPhone wilnot show up in iTunes and when I connect it, it freezes iTunes.

Welcome to the discussions,
check this article "iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues"
http://support.apple.com/kb/TS1421

Ipod freezing itunes when being plugged in and not recognised

hi,
can anyone help me... i have an 30gb ipod and have tried everything to get it working with itunes. It works fine with others computers but with mine it just freezes itunes. As soon as i plug my pod in it freezes itunes. Sometimes if i'm lucky it starts to update it but then after 5 minutes it freezes itunes again. I have tried the 5 r's. I have installed the latest SMTP driver for xp. I have tried everything that apple have suggested on there sopport pages and nothing has helped. I have even reformatted my laptop just to get it to work but no luck.
If someone could please help me it would be much appreiated. It was a christmas present from someone close to me and don't wanna give up on it because have all ready spent many late nights on it.
Thanks

I get exactly what your describing and I noticed we are using the same laptop!!
I did not notice originally as I've got an old 40gb click wheel, about 3/4 years old. The battery is not great so assumed it may have been that but even fully charged I'm getting no luck.
I also followed the 5 r's and all the other suggestions for Ipod in My compute but not in itunes but nothing has worked. I cannot get my laptop to recognised my ipod via Itunes but it see's it fine via My Computer.
Both the Ipod and Itunes work fine without each other, Ipod plays songs fine etc and Itunes downloads music from cd etc and still performs all the usual functions but nothing else works.
I'm desperate for help as I run every day and buy a new cd each week and at this rate I'm going to have to dig out my old CD player!
Also just a point of note I looked the price to get my Ipod serviced as I figured this may help but the price quoted from apple was £160+...you can get a new 30gb for less...talk about customer explotation!!

Ipod freezes itunes when I connect it to computer and won't sync

I have a 120GB ipod classic, and I got it not even 3 months ago. It was working fine and now when I connect it to my computer itunes freezes and my ipod doesn't show up on it. However, it does show up under my computer.
Anyways, then I unplug my ipod and a message pops up on the computer that says it couldn't sync my ipod because a required folder is missing. My ipod plays music fine, it just won't connect to itunes!
I know it's not the computer because I connected my ipod to another computer and the same thing happend. Also I connected my old ipod to my computer and that one showed up fine.
I am very frustrated!! Does anyone know how to fix this?

Have you tried doing a reset on the iPod? That may help if its the ipod directly... It may have something where it's not breaking to do the SYNC with the computer
Here's a link to help you with the reset, what ever you do just don't do the "restore" setp.. As this link does the whole 5 r's to help resovle issues...
http://www.apple.com/support/ipod/five_rs/classic/

40GB IPod Click Wheel Freezes iTunes When Connected - Please Help?!

I have only had my ipod 3 months and it was given to me as a present so the ipod thing is quite new to me.
Recently my ipod froze and after reseting as per instructions it showed a folder icon and apple support.com.
I turned the ipod back on after that to find all my music files gone, i tried connecting my ipod back to my lap top to download the music again but iTunes just freezes.
I have also placed my ipod in disk mode to completley restore it but i cannot do this if iTunes wont recoginze its there.
I am completely lost and gutted that after only 3 months i have lost faith in the ipod already and just listen to my music through my lap top at home now.
I left all my cd's back in england before i came to oz and have nothing to listen to in the car now.
Can anyone please help?
Thanks in advance

I guess nobody else has had this problem?
Does anybody know if you can e-mail apple direct to express how useless their services are or even to try to get an explanation from them of how to correct the problem before i throw their ipod in the bin?

IPod freezes iTunes when syncing

Today I put a few new songs into my iTunes that I burnt onto a disc from my friends house. No problem the songs when on just fine. Plugged in my iPod and it did the usual; back up the iPod, sync all of my apps. Then it tries to sync my music and iTunes and my computer freeze. Now none of my music is on the iPod. At all. But all of my apps are. I deleted the new songs from my library and tried again and it still froze when trying to put the music on. I've also restarted my computer twice. Help would be awesome. Thank you!

Ok, so I just got the new 64 GB iTouch for my birthday and I imediately plugged it in to my labtop, I got it all set up and what not and then I started suncing my music... I knew it would take a long time because I have over 5,800 songs. I get about 5,000 songs into the syncing prossess and then I get a pop-up that says "iTunes has stopped working: A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." I have tried over and over to finish syncing my music and it just does the same thing, AND I haven't been notified of any "solution". I've tried changing it from manually managing my music to sync and that didn't do anything. What do I do? Should I re-download iTunes???

Why can't i see songs on my iPod in iTunes when connected

I have several songs on my iPod touch that I'd like to delete, but when i plug it into my computer and open iTunes, the songs are not displayed as being on the iPod. How do I make them visible to delete them?

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Delete all music and resync. Note this is only for lter iOS versions
To delete all music go to Settings>General>Usage>Storage>Manage Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Restore to factory settings/new iOS device.

HT1351 my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

my ipod touch 2nd generation is no longer reconized in itunes when connected to my computer. I have tried different ipod cables and nothing works.

Hi Imminnie,
Thanks for using Apple Support Communities. If iTunes doesn't recognize your iPod touch, this article may help:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If issues persist, a thorough removal and reinstall of iTunes would be the next thing to try:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
Cheers,
- Ari

My iPod no longer appears as folder/file in Itunes when connected. Library, genius, playlists, etc. are present, but there is no longer cross reference with the iPod itself. Help!?

My iPod no longer appears as folder/file in Itunes when connected. Library, genius, playlists, etc. are present, but there is no longer cross reference with the iPod itself. Help!?

I just tried it again and this time a different message showed up "The iPod 'name' cannot be synced. The required folder cannot be found." I have no clue what folder it could be talking about.

I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features

I want to use my IPOD Classic 160gb for notepad entries in addition to the music and books I listen to. It is set to "Open ITunes when connected to computer" and "manually manage music and videos". How can I do that without losing some of the features of those two? I just want to add a feature. Thanks

Settings>Store (or iTunes & App Stores if you are running iOS6)>Apple ID. Tap your son's ID and sign out. Sign in with your ID and password.
You shouldn't lose the music, but if you try to update any apps that you bought with the family ID, you will have to use that password that is linked with that ID in order to update.
Avoid downloading past purchased content with the old ID if you can since you will associate the iPad with the old ID for 90 days and you will lock yourself out of your own, new ID for that period of time. Read more about associated devices in iTunes here.
iTunes Store: Associating a device or computer to your Apple ID

Ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

ipod touch for Christmas, but cannot get started: after installing itunes, when connecting to my laptop I get no instruactions, just the error message "This iPod cannot be used because the Aplle Mobile Device service is not started". Any suggestions???

Jennifer...
Follow the instructions here > iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows

Ipods freeze itunes when connected

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