IPods mount on desktop but not in iTunes

We have two iPod Nanos (5G and a 3G) and while they both appear on my Mac desktop - neither appear in iTunes 10.0.1
I've plugged in using front and back USBs, trashed the kext file, re-installed the whole app then checked for firmware updates (which were all current). So does anyone have other ideas?
Many thanks,
Richard.

Well I've erased the device as described above and it still won't mount.
I actually went to the Apple Store as well and all they could suggest was the trashing of the applemobiledevice.kext and also support package which I'd already done.
Strangely though, before reinstalling iTunes 10 all over again, iTunes 4 started up and I noticed that the device mounted but when v10 was properly installed, it didn't so clearly this is a v10 issue.
I have two angry teenagers here!

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IPod mounts on desktop but not in iTunes

The problem started with a system extension error message (below). From an old posting elsewhere it is suggested that an errant DiskWarrior icons file gets inserted in the IOStorageFamily.ktext file, causing mount problems with USB devices. It happens I had tried running an outdated version of DiskWarrior earlier today. In any event I followed the posting's advice to "show Package Contents" so as to delete the Preview.icns file. Did that but didn't fix the problem.
I've repaired permissions and have reset my 4th gen. Nano. Am using iTunes 10.1.2 Here's the error message:
The system extension “/System/Library/Extensions/IOStorageFamily.ktext” was installed improperly and cannot be used. Please try reinstalling it, or contact the product’s vendor for an update."
If only I knew how (or who). Help please!

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Any ideas?

Hey there,
Have you had a chance to look at this Apple support document relating to this issue? If not, check it out. Hope it helps.
[iPod appears on the Mac OS X desktop but not in iTunes|http://support.apple.com/kb/TA27658?viewlocale=en_US]
B-rock

IPod recognized on desktop, but not in iTunes...

I have an iPod click wheel and when I connect it, it's showing up on the desktop but not in iTunes. I have changed wires and ports and restarted...any thoughts?

Yes, that doesn't see to be the problem.
My iPod has reset itself now, wiping out all the music, and still it isn't showing up in iTunes. When I plug it in, it shows up on the desktop and opens iTunes, but does not update.
Message was edited by: kmich87

Video ipod shows on desktop, but not in itunes

hi.
Recently installed some new updates, now itunes doesn't recognise my ipod. It appears on the desktop, but not in itunes.
I have followed the 5 R's, tried a new user, different leads and USBs - nothing works. All software is the latest, and my ipod connects ok to my powerbook G4
any ideas please, i am tearing my hair out!!
thanks
g4 imac 17" Mac OS X (10.4.6)

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