Ipodservice module has encountered a problem...

I have the 8GB Ipod nano... just got it for Christmas. When I connect the Ipod to my computer, I see a "Connected" message on the Ipod (and the unit charged correctly). However, when I open Itunes and try to synch the Ipod... I get the following message; "Ipodservice module has encountered a problem and needs to close." I have re-installed Itunes... no luck fixing this problem. Help please.

This worked for me after HOURS of uninstalling, installing, restarting, etc.
Update for Windows XP (KB953979)
Brief Description
After you install Windows XP Service Pack 3 (SP3), Device Manager may not show any devices, and Network Connections may not show any network connections.

Similar Messages

IPodService Module has encountered a problem and needs to close

After allowing Windows XP to install Service Pack 3, I started getting the error message "iPodService Module has encountered a problem and needs to close" whenever I plugged my iPod 60 Gb into my PC. I spent months, literally, reading and asking and trying things before stumbling onto a fix that worked. I got the hint from a thread in some forum, then verified it with the software manufacturers. Apparently, Windows XP SP3 writes a bunch of garbage entries into your registry, and in the process corrupts some of the existing entries (thanks a lot, Microsoft, I mean really, thanks just too much. That service pack was soooo helpful). Included in the corrupted entries are a LOT of the ones used by Norton Antivirus 2008. This causes Norton to somehow prevent the device manager from recognizing anything (device manager window comes up blank) and apparently also causes iTunes to be unable to recognize the iPod. Here is the fix I used (a hybrid of several sets of instructions from various sources, including Symantec). I don't know if every step is crucial, I just know it worked.
1) Uninstall Norton Antivirus 2008
2) Use the registry editor (Run: regedit) to locate and delete every line beginning with the string $%&'( BE CAREFUL-don't delete or change anything else !
3) Reinstall Norton Antivirus 2008 and update it using Live Update
4) Uninstall iTunes
5) Download and install latest version of iTunes from Apple
6) Connect iPod (iTunes recognized it at this point)
7) Use iTunes to update iPod software
I read a lot of posts from a lot of frustrated people experiencing this or similar problems. I hope this helps at least some of them.

Hey everyone... been watching these threads closely because, I too have this issue.
One question though... what if you don't use Norton??? I can't possibly believe that everyone with this issue uses Norton... I use AVG. When I search my registry, I get no results.
Does anyone have any input? Everything I read mentions Norton. This problem seems to have gone on forever, I can't believe it hasn't been solved eith by Apple, Microsoft or both.

IPodService Module has encountered problem

Hey all,
I have a mini-Ipod and i'm having a real problem connecting to my machine ever since I upgraded to windows XP. Everytime I connect my mini-Ipod I am receiving the following error from windows, "IPodService Module has encountered a problem and needs to close. We are sorry for the inconvenience." Has anyone run into the same situation? I have tried uninstalling and installing Itunes as well as stopping and starting the IpodService to no success. Any help would be greatly
appreciated in this matter. Thanks.

let's try getting a crash log to the Apple Engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

Ipod service module has encountered a problem and needs to close

I have recently got a 80gb ipod video, but have been unable to use it, because no matter what I do I can't get it to appear in the source pane on itunes. Everytime I connect it to my PC I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
I have followed ALL the instructions, including uninstalling itunes and quicktime (which I have done at least 7 times), reinstalling them with different settings on my computer. I have reinstalled a stand alone version of quicktime. I have tried restarting the ipod service, I have deleted all files from recycle bin and from Temp files. I have spoken to ipod at great length (3 different people, totalling approx 2hrs 30mins on the phone) and to a guy at Comet where I bought it from (20 mins on phone). Basically I have done everything I and anyone else can think of, but I still get the same message.
DOES ANYONE HAVE ANY OTHER SUGGESTIONS....PLEASE HELP I AM AT MY WITS END !!!
packard bell Windows XP
packard bell Windows XP

I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
hmmmm. i don't have a solution to offer you at this stage. by we can try some general troubleshooting strategies to see if that can isolate the cause of the problem.
if you're game, we could start proceedings by trying a connection after a selective startup with just the itunes and quicktime background processes enabled. see:
Using MSCONFIG to troubleshoot conflicts in Windows
do you still get the crash after the selective startup?

IpodService Modular has encountered a problem...

When i connect my 60GB Ipod into my IBM Thinkpad/Windows, I get the following message- "ipodService Modular has encountered a problem and needs to close."
I have followed all of the instructions listed under 'ipod not being recognized by itunes' and I am still getting the message. My computer does detect the ipod but Itunes does not. Help?
David

let's try getting a crash log to the Apple Engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

SPI (Creative X-Fi Module) has encountered a problem

Why do I keep getting this message at startup? "SPI (Creative X-Fi Module) has encountered a problem and needs to close." When I try to open surround mixer as well as the?other software, it says "The audio device supported by this application is not detected. The application will quit." I just reinstalled the soundcard and Creative software and I still got the same message. How do I fix this?

I've got exactly the same problem with my EMU 820:? the external widget is not working, I get SPI error message on each startup, activating it manually doeasn't help and when I try to reinstall drivers I get the message : "Set up is unable to detect a supported product on your system. Set up will exit."

Error Message ipod Service Module has encountered a problem

I have just upgraded to iTunes 10, for some reason I receive two error messages, see below:
'*ipodServiceModule (32-Bit)has encountered a problem and needs to close, we are sorry for the inconvenience.*
If I then plug my iPod in iTunes firstly it doesn't open up like it used to, therefore I manually open to sync my ipod, but it doesn't recognise it and I get another error message
*'The software for communicating with the iPod is not installed correctly, please reinstall the iPods software.*
I have uninstalled and reinstalled 5 times and rebooted each time, yet I still get this message, it was working fine with the earlier versions, can anyone advise what is wrong?
Many thanks
Lisa

found this buried deep, deep in another thread courtesy of mooncow. i'm in no hurry to try to reinstall v10 anytime soon, but a few people in the thread tried this and said it works....
OK, a colleague of mine and I have been looking at this to try and find a common factor, and I think we may have found one. This may sound like the latest from Department of the Weird but bear with me. It would explain why quite a lot, but not anything like all, XP SP3 users have hit this problem. It would explain why Apple may have missed it even though they may have done thorough testing.
We discovered that a machine on which IPodService was failing to start with the subject error message had Data Execution Protection turned OFF in boot.ini. Data Execution Prevention (DEP) is a security feature intended to prevent an application or service from executing code from a non-executable memory region. See http://support.microsoft.com/kb/875352. The machine that was experiencing the failure had "/noexecute=alwaysoff" in boot.ini.
We changed "/noexecute=alwaysoff" to "/noexecute=optin" in boot.ini, restarted Windows, and the IPodService started without error and has worked OK since.
"/noexecute=optin" is the default setting. I don't know why our system had "/noexecute=alwaysoff", and I am not aware of any harm or problems that can be caused by changing it to "/noexecute=optin". NB, changing that setting to "/noexecute=optout" or "/noexecute=alwayson" CAN cause problems if you don't know what you're doing, so I don't recommend anything other than a change from "alwaysoff" to "optin".
Anyway -- there is an alternative fix that people can try: edit your boot.ini (found in c:\boot.ini, which is usually a hidden file but you can open it in Notepad just by Open->c:\boot.ini) and change "/noexecute=alwaysoff" to "/noexecute=optin" (be careful not to change anything else in this file), save it, then restart Windows. I hope this helps folks. And if this helps Apple understand the problem and produce a fix, all the better.
mooncow

IPod Service Module has encountered a problem...

Upgraded to XP Service Pack 3 and found that my iPod no longer shows up in iTunes and thus won't sync, however it is recoginzed by my computer. Have tried multiple fixes including uninstalling service pack 3 as well as uninstalling and reinstalling iTunes several times. Every time I connect my iPod or try to manually start the iPod Service Module (per instructions on a support page) I get an error message that it's encountered a problem and has to shut down. I've also removed all iPod entries in add/remove programs (i.e. updaters and iPod for Windows entries). Not sure where to go to next. I'm back to running XP service pack 2, but the problem continues. Any advice is appreciated.

Just to let you know...you're not alone. I have the same problem with no solution. I've surfed the Net for answers and have only found that it is not a new problem. I hope that someone out there can suggest a solution.

Help!? "Ipod service module has encountered a problem and needs to close"

Please help me if you can! I get this message every time I start Itunes. I have deleted and re-installed several times. When I attempt to start Ipod service from the services window I immediately get the same error message. The computer is new. Any suggestions?
HP Windows XP

Having the same exact issue.. haven't been able to rectify yet either though...will update as anything changes.

WHEN I PLUG IN NANO IT SAYS iPodserve Module has encouterd a problem

ok, my nano has never worked and I've posted a lot of posts like "sheppy please help m...."but, the thing about it is that it still doesn't work. I just updated to the newer versioon of iTunes and now instead of thsi foler popping up when I connect my iPod it says that iPodservice Module has encountered a problem and needs to close. I'm not sure what this means. I guess it's a component of the new iTunes that's supposed to help my iPod. But, when I clicked to see what the error report contained it said this:
Error Signature:
szAppName: iPodService.exe szAppVer: 7.0.0.70
szModName: iPodservice.exe szModVer: 7.0.0.70 offset:000208e2
Reporting Details:
This error report includes: information regarding the condition of iPodservice Module when the problem occurred, the operating system version and computer hardware in use, and the Internet Protocol (IP) address of your computer.

Come on people!!! bnoir, somebody help me!! plz!!!
You don't know how long I have been battling this problem. bnoir, i didn't mean to threadjack you and if you just fix my problem once and for all I will completely delete my apple support account and never bother anybody on this website again!

Photoshop CS5.1 will not even open. Says it has encountered a problem and has to close.

I have just today downloaded a free trial of Adobe CS5.1, but when I try to open it, it brings up the loading screen, and then when it says "Starting-up plug-ins, Scripting Support" an error message comes up saying "Adobe Photoshop CS5.1 has encountered a problem and needs to close.
This also happens when I try to use Photoshop Elements 8. It will not let me on to the Organiser.
As well as this, I had a problem with bridge. Whenever I tried to download images onto my computer, it said "Adobe photo downloaded has encountered a fatal error. Error code: c0000005 (I cannot remember what the address was though). I uninstalled bridge and then tried to download CS5.1 so I could get bridge again, but it has only made things worse!
What should I do?
Thanks
Oscar

Ok I did that and it said
"Faulting application photoshop.exe, version 12.1.0.0, faulting module scriptingsupport.8li, version 10.0.0.0, fault address 0x000d1a2e."
This would make sense as when I try to start photosohop CS5.1 and the strtup screen appears, when it says "Starting-up plugins, Scripting Support" that it was the message "Adobe Photoshop CS5.1 has encountered a problem and has to close" comes up.

Teststand generates error ' labview has encountered a problem and needs to close'

Hi,
I am using Teststand 3.1 and Labview 7.1.
My problem is that I have a 1D array of 6 elements in Labview that I need to receive from Teststand.
If the array size is set to variable in Labview there is no problem but if I set it to what I require ( fixed 6 ) then when I specify module in Teststand an error message appears , ' LAbview.exe has encountered a problem and needs to close '. Then I get an 18001 about ActiveX as labview has closed.
Why does this happen ?, is it a bug ?

No bother its attached !
The vi writes to a global variable.
The 'Bytes To Send ' 1D array seems to be the trouble, If its set to fixed 6 in LV then Labview crashes from Teststand when I specify module.
If its set to variable its ok.
Attachments:
Global_Write.vi ‏26 KB

CrystalReports 2008 crw32.exe has encountered a problem and needs to close.

Hi Guys,
I just installed Crystal Reports 2008 and tried to use it, but every time I try to expand Create New Connection tree, in order to add some data to my report, program crashes and I receive message:
u201Ccrw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.u201D
Thus anyone have a solution to this problem?

Well,
Each time Crystal Reports crashes I see three errors:
1. Faulting application crw32.exe, version 12.0.0.549, faulting module unknown, version 0.0.0.0, fault address 0x06000030.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 63 72 77   ure crw
0018: 33 32 2e 65 78 65 20 31   32.exe 1
0020: 32 2e 30 2e 30 2e 35 34   2.0.0.54
0028: 39 20 69 6e 20 75 6e 6b   9 in unk
0030: 6e 6f 77 6e 20 30 2e 30   nown 0.0
0038: 2e 30 2e 30 20 61 74 20   .0.0 at
0040: 6f 66 66 73 65 74 20 30   offset 0
0048: 36 30 30 30 30 33 30 0d   6000030.
0050: 0a                        .
2. Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 64 72 77   ure drw
0018: 74 73 6e 33 32 2e 65 78   tsn32.ex
0020: 65 20 35 2e 31 2e 32 36   e 5.1.26
0028: 30 30 2e 30 20 69 6e 20   00.0 in
0030: 64 62 67 68 65 6c 70 2e   dbghelp.
0038: 64 6c 6c 20 35 2e 31 2e   dll 5.1.
0040: 32 36 30 30 2e 35 35 31   2600.551
0048: 32 20 61 74 20 6f 66 66   2 at off
0050: 73 65 74 20 30 30 30 31   set 0001
0058: 32 39 35 64               295d
3. Hanging application crw32.exe, version 12.0.0.549, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 48 61 6e 67   ion Hang
0010: 20 20 63 72 77 33 32 2e     crw32.
0018: 65 78 65 20 31 32 2e 30   exe 12.0
0020: 2e 30 2e 35 34 39 20 69   .0.549 i
0028: 6e 20 68 75 6e 67 61 70   n hungap
0030: 70 20 30 2e 30 2e 30 2e   p 0.0.0.
0038: 30 20 61 74 20 6f 66 66   0 at off
0040: 73 65 74 20 30 30 30 30   set 0000
0048: 30 30 30 30               0000
However, I am not sure about their meaning.
Regards,
Vladimir

Crw32.exe has encountered a problem and needs to close during table link

I am in the process of evaluating the Crystal Reports 2008 product to create reports on data stored on our IBM AS400 system. When I select two or more tables on the Database Expert window; then click on the Links tab I receive the error message. If you only select one table the product does not crash. u201CCrw32.exe has encountered a problem and needs to close.u201D
Error signature
AppName: crw32.exe
AppVer 12.2.0.290
ModName: mfc80u.dll
ModVer: 8.0.50727.762
Offset: 0005ad30
Installed applications
Microsoft Windows XP Service Pack 2
IBM System i Access for Windows, Version 6 Release 1 Modification level 0 Service level SI31390
Crystal Reports 2008, CR Developer, Version 12.2.0.290, Evaluation Version
ODBC Data Source to the iSeries using the iSeries Access ODBC driver

RESULTS
Report for crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp
Type of Analysis Performed   Crash Analysis
Machine Name   TST100
Operating System   Windows XP Service Pack 3
Number Of Processors   1
Process ID   932
Process Image   C:Program FilesBusiness ObjectsBusinessObjects Enterprise 12.0win32_x86crw32.exe
System Up-Time   1 day(s) 06:15:05
Process Up-Time   00:01:40
Thread 0 - System ID 492
Entry point   crw32+83c818
Create time   5/4/2010 4:15:55 PM
Time spent in user mode   0 Days 0:0:0.328
Time spent in kernel mode   0 Days 0:0:3.46
Function     Arg 1     Arg 2     Arg 3   Source
mfc80u!CWnd::SetWindowPos+3     00000000     00000000     0000003c
crw32+637594     0015c438     030161d0     0000004e
mfc80u!CPropertyPage::OnNotify+94     00000000     0012ef18     0012ebc0
mfc80u!CWnd::OnWndMsg+9c     0000004e     00000000     0012ef18
mfc80u!CWnd::WindowProc+22     0000004e     00000000     0012ef18
mfc80u!AfxCallWndProc+a3     00000000     001f02a2     0000004e
mfc80u!AfxWndProc+35     001f02a2     0000004e     00000000
mfc80u!AfxWndProcBase+54     001f02a2     0000004e     00000000
user32!InternalCallWinProc+28     7830fe2f     001f02a2     0000004e
user32!UserCallWinProcCheckWow+150     0015c268     7830fe2f     001f02a2
user32!SendMessageWorker+4a5     00723d68     02711a58     00000000
user32!SendMessageW+7f     001f02a2     0000004e     00000000
comctl32!CCSendNotify+748     0012eed8     ffffff38     0012ef18
comctl32!SendNotifyEx+57     001f02a2     0017020e     ffffff38
comctl32!_Ppd_SendNotify+2b     064172c8     00000001     ffffff38
comctl32!PageChange+2e7     064172c8     00000001     0012f21c
comctl32!PropSheetDlgProc+2b3     0017020e     0000004e     00003020
user32!InternalCallWinProc+28     773dc1ca     0017020e     0000004e
user32!UserCallDlgProcCheckWow+146     0015b1b0     773dc1ca     0017020e
user32!DefDlgProcWorker+a8     00000000     0000004e     00003020
user32!DefDlgProcW+22     0017020e     0000004e     00003020
user32!InternalCallWinProc+28     7e423d3a     0017020e     0000004e
user32!UserCallWinProcCheckWow+150     0015b1b0     7e423d3a     0017020e
user32!CallWindowProcAorW+98     7e423d3a     0017020e     0000004e
user32!CallWindowProcW+1b     7e423d3a     0017020e     0000004e
mfc80u!CWnd::DefWindowProcW+42     0000004e     00003020     0012f5b8
mfc80u!CWnd::WindowProc+39     0000004e     00003020     0012f5b8
mfc80u!AfxCallWndProc+a3     00000000     0017020e     0000004e
mfc80u!AfxWndProc+35     0017020e     0000004e     00003020
mfc80u!AfxWndProcBase+54     0017020e     0000004e     00003020
user32!InternalCallWinProc+28     7830fe2f     0017020e     0000004e
user32!UserCallWinProcCheckWow+150     0015b1b0     7830fe2f     0017020e
user32!SendMessageWorker+4a5     0070ab90     02711a58     00003020
user32!SendMessageW+7f     0017020e     0000004e     00003020
comctl32!CCSendNotify+c20     0012f644     fffffdd9     00000000
comctl32!SendNotifyEx+57     00000000     001201e2     fffffdd9
comctl32!ChangeSel+208     001201e2     00000001     00000001
comctl32!Tab_OnLButtonDown+cf     063ab958     00000049     0000000a
comctl32!Tab_WndProc+4c8     001201e2     00000201     00000001
user32!InternalCallWinProc+28     7740f03f     001201e2     00000201
user32!UserCallWinProcCheckWow+150     0015b1b0     7740f03f     001201e2
user32!DispatchMessageWorker+306     0015c468     00000000     0012f874
user32!DispatchMessageW+f     0015c468     00000000     0012f954
user32!IsDialogMessageW+572     0017020e     02720400     0012f954
mfc80u!CWnd::IsDialogMessageW+2e     0015c468     7832e88c     0015c468
mfc80u!CWnd::PreTranslateInput+29     0015c468     0015c468     0015c468
mfc80u!CPropertySheet::PreTranslateMessage+ca     0015c468     0015c468     02f91008
mfc80u!CWnd::WalkPreTranslateTree+1f     000f019c     0015c468     0015c468
mfc80u!AfxInternalPreTranslateMessage+3b     0015c468     78348336     0015c468
mfc80u!CWinThread::PreTranslateMessage+9     0015c468     7834824b     0015c468
mfc80u!AfxPreTranslateMessage+15     0015c468     00000000     0012f954
mfc80u!AfxInternalPumpMessage+2b     508aafcf     0300d458     00000000
crw32+52530e     0300d458     00000000     00000001
0x508aafcf     00000000     00000001     00df598c
0x0300d458     00000001     00df598c     00000001
MFC80U!CWND::SETWINDOWPOS3In crw32__PID__932__Date__05_04_2010__Time_04_17_34PM__453__Second_Chance_Exception_C0000005.dmp the assembly instruction at mfc80u!CWnd::SetWindowPos3 in C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000050 on thread 0
Module Information
Image Name: C:WINDOWSWinSxSx86_Microsoft.VC80.MFC_1fc8b3b9a1e18e3b_8.0.50727.4053_x-ww_b77cec8emfc80u.dll   Symbol Type: PDB
Base address: 0x782e0000   Time Stamp: Sat Jul 11 22:31:52 2009
Checksum: 0x00114d13   Comments:
COM DLL: False   Company Name: Microsoft Corporation
ISAPIExtension: False   File Description: MFCDLL Shared Library - Retail Version
ISAPIFilter: False   File Version: 8.00.50727.4053
Managed DLL: False   Internal Name: MFC80U.DLL
VB DLL: False   Legal Copyright: © Microsoft Corporation. All rights reserved.
Loaded Image Name: mfc80u.dll   Legal Trademarks:
Mapped Image Name:     Original filename: MFC80U.DLL
Module name: mfc80u   Private Build:
Single Threaded: False   Product Name: Microsoft® Visual Studio® 2005
Module Size: 1.06 MBytes   Product Version: 8.00.50727.4053
Symbol File Name: c:symcacheMFC80U.i386.pdb7C831002AB274BF6938D1DEC58BF11A1dMFC80U.i386.pdb   Special Build: &

Crw32.exe has encountered a problem and needs to close. We are sorry for t

crw32.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
AppName: crw32.exe      AppVer: 12.0.0.683      ModName: msjet40.dll
ModVer: 4.0.9511.0      Offset: 000cdb4b
I am using a MS Access 2003 DB. I get the above error when I try to open a New Report with the current instance of the DB; if I use a backup from 2 weeks ago it works with no problems. Is there any insights; I would prefer not to restore from the backup??

Update from my earlier message:
tried to install on a win7 32 bits. and I get the same error message.
Restarted the Win7 64 which was working and now I get the same error message too
so 3 different machines three diffferent operating systems and 3 times CR crashes on opening MDB files....
here is the error message
Log Name:      Application
Source:        Application Error
Date:          5/19/2010 7:43:13 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Faulting application name: crw32.exe, version: 12.0.0.683, time stamp: 0x47c8be9a
Faulting module name: MSJET40.DLL, version: 4.0.9756.0, time stamp: 0x49246e48
Exception code: 0xc0000005
Fault offset: 0x00021b27
Faulting process id: 0x708
Faulting application start time: 0x01caf7aca12f0b2b
Faulting application path: c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe
Faulting module path: C:\Windows\system32\MSJET40.DLL
Report Id: 498c39ee-63a0-11df-b1fe-00508dbcaa0b
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-05-19T23:43:13.000000000Z" />
    <EventRecordID>4412</EventRecordID>
    <Channel>Application</Channel>
    <Security />
</System>
<EventData>
    <Data>crw32.exe</Data>
    <Data>12.0.0.683</Data>
    <Data>47c8be9a</Data>
    <Data>MSJET40.DLL</Data>
    <Data>4.0.9756.0</Data>
    <Data>49246e48</Data>
    <Data>c0000005</Data>
    <Data>00021b27</Data>
    <Data>708</Data>
    <Data>01caf7aca12f0b2b</Data>
    <Data>c:\Program Files (x86)\Business Objects\BusinessObjects Enterprise 12.0\win32_x86\crw32.exe</Data>
    <Data>C:\Windows\system32\MSJET40.DLL</Data>
    <Data>498c39ee-63a0-11df-b1fe-00508dbcaa0b</Data>
</EventData>
</Event>

Ipodservice module has encountered a problem...

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