IPodService Module has encountered problem

Hey all,
I have a mini-Ipod and i'm having a real problem connecting to my machine ever since I upgraded to windows XP. Everytime I connect my mini-Ipod I am receiving the following error from windows, "IPodService Module has encountered a problem and needs to close. We are sorry for the inconvenience." Has anyone run into the same situation? I have tried uninstalling and installing Itunes as well as stopping and starting the IpodService to no success. Any help would be greatly
appreciated in this matter. Thanks.

let's try getting a crash log to the Apple Engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

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IPodService Module has encountered a problem and needs to close

After allowing Windows XP to install Service Pack 3, I started getting the error message "iPodService Module has encountered a problem and needs to close" whenever I plugged my iPod 60 Gb into my PC. I spent months, literally, reading and asking and trying things before stumbling onto a fix that worked. I got the hint from a thread in some forum, then verified it with the software manufacturers. Apparently, Windows XP SP3 writes a bunch of garbage entries into your registry, and in the process corrupts some of the existing entries (thanks a lot, Microsoft, I mean really, thanks just too much. That service pack was soooo helpful). Included in the corrupted entries are a LOT of the ones used by Norton Antivirus 2008. This causes Norton to somehow prevent the device manager from recognizing anything (device manager window comes up blank) and apparently also causes iTunes to be unable to recognize the iPod. Here is the fix I used (a hybrid of several sets of instructions from various sources, including Symantec). I don't know if every step is crucial, I just know it worked.
1) Uninstall Norton Antivirus 2008
2) Use the registry editor (Run: regedit) to locate and delete every line beginning with the string $%&'( BE CAREFUL-don't delete or change anything else !
3) Reinstall Norton Antivirus 2008 and update it using Live Update
4) Uninstall iTunes
5) Download and install latest version of iTunes from Apple
6) Connect iPod (iTunes recognized it at this point)
7) Use iTunes to update iPod software
I read a lot of posts from a lot of frustrated people experiencing this or similar problems. I hope this helps at least some of them.

Hey everyone... been watching these threads closely because, I too have this issue.
One question though... what if you don't use Norton??? I can't possibly believe that everyone with this issue uses Norton... I use AVG. When I search my registry, I get no results.
Does anyone have any input? Everything I read mentions Norton. This problem seems to have gone on forever, I can't believe it hasn't been solved eith by Apple, Microsoft or both.

Ipodservice module has encountered a problem...

I have the 8GB Ipod nano... just got it for Christmas. When I connect the Ipod to my computer, I see a "Connected" message on the Ipod (and the unit charged correctly). However, when I open Itunes and try to synch the Ipod... I get the following message; "Ipodservice module has encountered a problem and needs to close." I have re-installed Itunes... no luck fixing this problem. Help please.

This worked for me after HOURS of uninstalling, installing, restarting, etc.
Update for Windows XP (KB953979)
Brief Description
After you install Windows XP Service Pack 3 (SP3), Device Manager may not show any devices, and Network Connections may not show any network connections.

Ipod service module has encountered a problem and needs to close

I have recently got a 80gb ipod video, but have been unable to use it, because no matter what I do I can't get it to appear in the source pane on itunes. Everytime I connect it to my PC I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
I have followed ALL the instructions, including uninstalling itunes and quicktime (which I have done at least 7 times), reinstalling them with different settings on my computer. I have reinstalled a stand alone version of quicktime. I have tried restarting the ipod service, I have deleted all files from recycle bin and from Temp files. I have spoken to ipod at great length (3 different people, totalling approx 2hrs 30mins on the phone) and to a guy at Comet where I bought it from (20 mins on phone). Basically I have done everything I and anyone else can think of, but I still get the same message.
DOES ANYONE HAVE ANY OTHER SUGGESTIONS....PLEASE HELP I AM AT MY WITS END !!!
packard bell Windows XP
packard bell Windows XP

I get a window up which says the "Ipod service module has encountered a problem and needs to close, sorry for the inconvenience etc"
hmmmm. i don't have a solution to offer you at this stage. by we can try some general troubleshooting strategies to see if that can isolate the cause of the problem.
if you're game, we could start proceedings by trying a connection after a selective startup with just the itunes and quicktime background processes enabled. see:
Using MSCONFIG to troubleshoot conflicts in Windows
do you still get the crash after the selective startup?

IpodService Modular has encountered a problem...

When i connect my 60GB Ipod into my IBM Thinkpad/Windows, I get the following message- "ipodService Modular has encountered a problem and needs to close."
I have followed all of the instructions listed under 'ipod not being recognized by itunes' and I am still getting the message. My computer does detect the ipod but Itunes does not. Help?
David

let's try getting a crash log to the Apple Engineers for a look.
Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
drwtsn32 -i
And hit return.
This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
Generate the crash, collect the crash log, and and send it as an attachment to this email address.
- A link to the thread on Apple Discussions where the issue is being discussed
- The username you are using in the thread
- The version of iTunes you are using or trying to use
- the version of Windows you are using (mention service packs)
- A concise description of the issue you are seeing
- The exact text of the error message you are seeing

SPI (Creative X-Fi Module) has encountered a problem

Why do I keep getting this message at startup? "SPI (Creative X-Fi Module) has encountered a problem and needs to close." When I try to open surround mixer as well as the?other software, it says "The audio device supported by this application is not detected. The application will quit." I just reinstalled the soundcard and Creative software and I still got the same message. How do I fix this?

I've got exactly the same problem with my EMU 820:? the external widget is not working, I get SPI error message on each startup, activating it manually doeasn't help and when I try to reinstall drivers I get the message : "Set up is unable to detect a supported product on your system. Set up will exit."

Error message- "LR has encountered problems reading this photo" after installing LR 5.6 on new computer and retrieving all contents from old HD from external HD.

Hi-
I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to this photo". I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate. The other threads suggest there is a corruption with the file, but I don't THINK that is the case. Are there any other suggestions? If the file is corrupted, how do I find out for sure? Have I lost all my edits??
Thanks for your help and time!
sarah

Hi-
I got a new PC laptop, retrieved all old HD contents from my external HD, installed LR 5.6 (5.4 on previous PC) and when I tried to open up my old Lightroom catalog it has an error saying "Lightroom has encountered problems reading this photo. You will not be able to make adjustments to this photo". I tried to open the catalog straight from my external HD with the same error message. I've read about four billion forum threads to try to figure it out- files do not seem to be missing as most threads indicate. The other threads suggest there is a corruption with the file, but I don't THINK that is the case. Are there any other suggestions? If the file is corrupted, how do I find out for sure? Have I lost all my edits??
Thanks for your help and time!
sarah

"Lightroom has encountered problems reading this photo."

***** UPDATE July 17, 2013 @ 9:16 am Central Time (UTC -06:00)*****
After Creating a fresh catalog I have been able to clarify the issue a bit. This error appears to only show up in Folders exported as Catalogs. Particularly when I try and open that exported catalog.
I suspect there is a problem with the way Lightroom 5 is exporting these catalogs. I didn't have this issue with LR4.4, but it shows up any time I export a folder as a catalog within LR5, regardless of whether or not it is exported from an upgraded catalog or a fressly created catalog.
It looks like fixing the problem is going to be time consuming, but not impossible. So far I have confirmed that these files - reported as throwing this error by Lightroom 5 ("Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo.") - can be imported into a new/existing catalog by multiple methods without carrying over the errors displayed in the exported catalog.
This is frustrating and adds additional steps to my workflow, but isn't undoable. Of course it would be nice if LR5 worked as correctly and exported folders as catalogs without throwing errors when those new catalogs were opened...
Is anyone else seeing this problem when they open catalogs created by "exporting a folder as a catalog"?
***** Original Post *****
I'm really confused. I am consistently getting this message on certain exports, but not others...
When it happens:
1) "Export this Folder as a Catalog" from a specific folder within my Working Catalog
Select the location
Select "Export negative files"
When I open the NEW Catalog - ALL the photos reflect this error message: "Lightroom has encountered problems reading this photo .... You will not be able to make adjustment to this photo."
When I go to the Develop tab it displays "There was an error working with the photo" over the photo, but I can edit it... When I close the catalog and re-open it, the changes don't reflect UNTIL I go back to the Develop tab, then the thumbnail will reflect the change. But the system still insists that it has a problem with the file...
2) The same thing happens when I export the file from my Working Catalog as an image of the same format - be it tif, dng, or psd, or RAW files. Not sure what I was refering to here (can't duplicate today - July 17).
When it doesn't happen:
When I export the file to the auto import folder for my Portfolio catalog (original format). This seems to work...
Why am I so confused? Because all of these catalogs are located on the same drive (which is different than the drive my Working Catalog is on). When they are auto imported to my Portfolio catalog they seem to work, but everything else throws an error sinse I upgraded to LR5!
My System:
Windows 7 Pro SP1 (fully up to date) 64-bit
Intel Core i7 CPU 950 @ 3.07GHz
Installed RAM: 12.0 GB
My Lightroom 5 Working Catalog doesn't seem to be having any problems...
This problem is frustrating enough that I may go back to LR4. I can't have my archived files compromised...

Suggestion to all who encounter problems like this: if you've installed 3rd party memory cards (ram), go back to your original ram, or at least the brand of ram that your computuer came with.
Long story, short:
I had the same error message in LR5. It only happened with several images in a given import. If I deleted all of the images from the import and reimported the images, a different set of images would have the error message. The images that originally had the message would no longer have the problem. I deleted and reimported several times while observing the same behavior.
Not only did lightroom give me issues, but Bridge had problems reading the files, and the previews of the problem images would not show up in Finder (Mac speak). This ruled out, to me at least, that it was a software issue. I went out and purchased a new card reader and had the same problems. I tried a different card with different images and got the same problems.
After I contacted Adobe, they had me upload two files with the error, and they said the files were corrupted due to faulty hardware. I took my mac book pro (13in early 2011 w/ 10.7.5) to the apple store and they ran a diagnostic test amoung other test and we came up with nothing. Everything seemed to be good on the hardware side. After some research the Rep. asked me about my ram (memory cards). I had in the past installed two 3rd party cards to boost my ram from 4GB to 8GB. The rep. suggested that I go home and test the issue with the original ram my computer came with before we go any farther. So far, I haven't had any issues.
I hope this helps,
Josef

PPro CS4 - ImporterProcessServer.exe has encountered problem, unknown error

Hi,
I'm using XP SP3, RAM 3GB, CS4 Master Collection Trial Version 30 days.
New comers CS5 is in 64 bit, so is not our option, our PC only 32bit.
We going to buy CS4, but seems during product assesment not so impresive.
During Exporting/Encoding video, import from mix .swf, .jpg, .avi. but most of time came out error message "ImporterProcessServer.exe has encountered problem ... ". Check on log file Unknow Error
- Source File: C:\DOCUME~1\Martin\LOCALS~1\Temp\Video1_1.prproj
- Output File: C:\Documents and Settings\Martin\My Documents\Adobe\Premiere Pro\4.0\Sequence 01.wmv
- Preset Used: NTSC Source to High Quality Download
- Video: 720x480, 29.97 [fps]
- Audio: 96 kbps, 48 kHz, stereo VBR
- Bitrate: Compressed, VBR, 2 Pass, :0, Avg 1500.00 [kbps]
- Encoding Time: 00:06:45
5/20/2010 5:40:09 PM : Encoding Failed
Error compiling movie.
Unknown error.
I have look thru the previous posts, but I still not sure what is the real problem, H/W spec problem, Windows problem, or CS4 Trial problem?
From prev post I conclude some posibilities:
Need to troublehost, http://premierepro.wikia.com/wiki/Troubleshooting
CS4 more problem, downgrade CS3 is option, CS3 no problem
Windows C++ problem, need to reformat.
etc.
If we have to thoubleshot then problem, I just need to edit the video.
So should we proceed to buy CS4? Otherwise will try other product.
We have 2 general around, Gen. Bill Hunt and Gen. Harm Milaard, hope can give enlightment.
Thank you.

How to ask questions the smart way

Crw32.exe has encountered problems...

I am getting the Windows error 'crw32.exe has encountered problems' when opening a report that I just created in Crystal Reports XI hitting an Oracle db. Windows shuts down CR. This has happened to me a twice today. My only recourse is to start the report over from scratch. The report isn't particularly complicated - 4 groups with summaries and a GIF logo in the header. Any suggestions or questions for more information would be appreciated. This is very frustrating.

Ive had some suggestions for you to try.Â Apparently this might be down to a driver issue although it would also help to know if you are running on Windows Vista or on an older version of Windows.Â
If you are using the Microsoft ODBC driver, can you try instead switching and using the Oracle ODBC driver.Â
You can get Oracleâu20AC(tm)s ODBC drivers here:Â http://www.oracle.com/technology/software/tech/windows/odbc/index.html
Can you see if that helps ?

Error Message ipod Service Module has encountered a problem

I have just upgraded to iTunes 10, for some reason I receive two error messages, see below:
'*ipodServiceModule (32-Bit)has encountered a problem and needs to close, we are sorry for the inconvenience.*
If I then plug my iPod in iTunes firstly it doesn't open up like it used to, therefore I manually open to sync my ipod, but it doesn't recognise it and I get another error message
*'The software for communicating with the iPod is not installed correctly, please reinstall the iPods software.*
I have uninstalled and reinstalled 5 times and rebooted each time, yet I still get this message, it was working fine with the earlier versions, can anyone advise what is wrong?
Many thanks
Lisa

found this buried deep, deep in another thread courtesy of mooncow. i'm in no hurry to try to reinstall v10 anytime soon, but a few people in the thread tried this and said it works....
OK, a colleague of mine and I have been looking at this to try and find a common factor, and I think we may have found one. This may sound like the latest from Department of the Weird but bear with me. It would explain why quite a lot, but not anything like all, XP SP3 users have hit this problem. It would explain why Apple may have missed it even though they may have done thorough testing.
We discovered that a machine on which IPodService was failing to start with the subject error message had Data Execution Protection turned OFF in boot.ini. Data Execution Prevention (DEP) is a security feature intended to prevent an application or service from executing code from a non-executable memory region. See http://support.microsoft.com/kb/875352. The machine that was experiencing the failure had "/noexecute=alwaysoff" in boot.ini.
We changed "/noexecute=alwaysoff" to "/noexecute=optin" in boot.ini, restarted Windows, and the IPodService started without error and has worked OK since.
"/noexecute=optin" is the default setting. I don't know why our system had "/noexecute=alwaysoff", and I am not aware of any harm or problems that can be caused by changing it to "/noexecute=optin". NB, changing that setting to "/noexecute=optout" or "/noexecute=alwayson" CAN cause problems if you don't know what you're doing, so I don't recommend anything other than a change from "alwaysoff" to "optin".
Anyway -- there is an alternative fix that people can try: edit your boot.ini (found in c:\boot.ini, which is usually a hidden file but you can open it in Notepad just by Open->c:\boot.ini) and change "/noexecute=alwaysoff" to "/noexecute=optin" (be careful not to change anything else in this file), save it, then restart Windows. I hope this helps folks. And if this helps Apple understand the problem and produce a fix, all the better.
mooncow

IPod Service Module has encountered a problem...

Upgraded to XP Service Pack 3 and found that my iPod no longer shows up in iTunes and thus won't sync, however it is recoginzed by my computer. Have tried multiple fixes including uninstalling service pack 3 as well as uninstalling and reinstalling iTunes several times. Every time I connect my iPod or try to manually start the iPod Service Module (per instructions on a support page) I get an error message that it's encountered a problem and has to shut down. I've also removed all iPod entries in add/remove programs (i.e. updaters and iPod for Windows entries). Not sure where to go to next. I'm back to running XP service pack 2, but the problem continues. Any advice is appreciated.

Just to let you know...you're not alone. I have the same problem with no solution. I've surfed the Net for answers and have only found that it is not a new problem. I hope that someone out there can suggest a solution.

Help!? "Ipod service module has encountered a problem and needs to close"

Please help me if you can! I get this message every time I start Itunes. I have deleted and re-installed several times. When I attempt to start Ipod service from the services window I immediately get the same error message. The computer is new. Any suggestions?
HP Windows XP

Having the same exact issue.. haven't been able to rectify yet either though...will update as anything changes.

When i try to update my itunes to 10.6 or whichever it is. why does it say that it has encountered problems before i can even start the update. it just says i have to try to install again but it does the same thing so i cant download the new itunes

i need help and i have the new itunes thing ready to be installed but it just doesn't install. it says that it encounters problems so it stops. what can i do?'

You'll need to contact iTunes support then as it says.
http://www.apple.com/support/itunes/contact/
B-rock

"LR has encountered problems reading this photo" is the message I get when I try opening my Nikon D7

I downloaded a trial version yesteday and it is not totally convincing !

We'd need more details to help, including ... exactly what is a Nikon D7? I can't find any website that mentions the existence of a Nikon D7. Perhaps that is why Lightroom is having a problem
Other information needed:
The exact error message, word for word
exactly what step (or what action) in Lightroom produces this message
the operating system
the version of Lightroom
is the photo RAW or JPG
where is this photo stored on your hard disk (the exact path and file name)

IPodService Module has encountered problem

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