Ipoe nano won't update library

I was working great w/ my McAfee virus scan- then swithched to Norton Anti virus2006- now when I try to update my music library it will not accept it- keep getting message- this port will not accept this hardware( the cable that connects nano to usbport. I was on w/ apple rep for a long time- he checked everything out- he says problem w/ Norton virus scan- anyone else encounter this. Help- I can't update anything that is on my nano now for weeks/

YES, IT WILL WORK IF i DISABLE NORTON- BUT THEN i HAVE TO REDO THE WHOLE THING ON THE LIBRARY

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Nano won't update

My beautiful ipod nano is prooving to be more trouble than it's worth....nowadays it won't update. It's recognised on my pc and everything and new songs go onto my library no problem but when it claims to be updating "mr pod" it's not!
Any ideas?

If you have all your songs backed up in iTunes then try restoring your iPod. This will erase the hard drive, reload the software and return the iPod to factory settings. A fresh installation of the software will hopefully get it back updating for you as usual: Restoring iPod to Factory Settings

Nanos won't update or restore

Hello all, I'm new to the forums and fairly new to apple products. I have never really been a big fan of apple just because, and itunes and the nano are now giving me a good reason. I have several gripes about overall itunes functionality, but thats for another section of the forums. My big issue is that my nano will neither update or restore, and I get the message "Could not update ipod 'Ben's Ipod', an unknown error occured (1417)" or "Could not restore ipod 'Ben's ipod', an unknown error occured (1418)". During the attempted "update", the ipod looks like it just goes into the charging mode and has no indication that there is a data connection with the computer. I have come to believe that it is itunes, as i have tried with several nanos (both of my younger brothers have them) and also a shuffle (one of my friends has one) with the same results. I have a very clean install of windows, and the virus protection is disabled. I have tried restarting services and all the other usb ports to no avail. Can any of you help me? I'm just baffled.
Custom Build P4 Windows XP Pro

hmmmmmm.
it might be worth quickly checking on the issue from this document:
iTunes for Windows: iTunes 7 doesn't recognize iPod
(my diffidence here is because it's a fairly new issue, and i don't have a good feel for the "symptom sets" associated with it ... still, it does no harm to check.)

Nexus 7 - rooted won't update library

We have published an Android folio and a user with a "rooted" Nexus 7 can't download and keeps getting the "Cannot Update Library. Unable to connect to the internet" message.
Obviously rooting my be the issue but is there a way to rectify this without unrooting it?

any one???? we are still trying to update our ipod. it is still is including the unchecked songs. and it still says update complete.....

Nano won't update new songs from library

When I first connected nano, my itunes copied all my songs to the ipod very well. But if I add new song to my library, connect ipod nano to my computer, it says updating, done. But the song isn't in my nano. Whats going on? PC user.

Have you tried Restoring iPod to factory settings with the Latest iPod Updater?

Nano won't update and I've tried everything

I've read many other comments about situations similar to mine, but have yet to find a solution that works. When I first got my nano, I hooked it up, it downloaded my Itunes library and everything worked great. Then a few days later, after I had added more songs to Itunes, I hooked it up and it said it was updated but none of the new songs were actually on the nano. I've checked the song files, they're okay. I've done the 5 "R's" about 20 times. I've updated my Itunes and Ipod software. I even resorted to "restoring" the Ipod which also didn't work. Since it will no longer download anything and I've restored it, now there is nothing on the nano. I've tried renaming it, changing my settings and dragging the files to the nano icon manually and again, it says it is updating, but when it's done there's nothing actually on the Ipod.This has been going on for more than a week as I struggle to find a solution and I'm so frustrated I'm wondering if I need to send it back. Please help!

Bug fixes:
iPod Updater 2006-01-10 delivers:
* iPod Software 1.1 for iPod
* iPod Software 1.1 for iPod nano
* iPod Software 1.2.1 for iPod with color display
* iPod Software 1.4.1 for iPod mini
* iPod Software 3.1.1 for iPod with Click Wheel
For all other iPod models, iPod Updater 2006-01-10 contains the same software versions as iPod Updater 2005-11-17.
Important: After downloading the iPod Updater software, connect your iPod to your computer and launch the iPod Updater application. If iPod Updater determines that your iPod needs to be updated, click the Update button to install the latest software on your iPod.
Features of iPod Software 1.1 for iPod, and iPod Software 1.1 for iPod nano:
* Support for the iPod Radio Remote
* Bug fixes
Changes to iPod Software 1.2.1 for iPod with color display, iPod Software 1.4.1 for iPod mini, and iPod Software 3.1.1 for iPod with Click Wheel:
* Bug fixes
Regards
Colin R.

New Ipod Nano - won't update "not enough space" but its empty!!

My wife's iPod Nano is brand new (I have a Video iPod so iPods are not new to me!)
I get the message that the iPod cannot be updated because library is too big etc....
What I did:
I reinstalled iTunes.
Restored library and unticked all tracks.
Downloaded updater and restored iPod Nano.
Tried to update "only checked" tracks - didn't work. Restarted system - settings of "checked songs" were saved - got same message.
Tried unchecking this and doing "only sleceted playlists" with a playlist of 208MB (iPod Nano model is 1Gb) - still got same message.
Tried everything I can think of - still no joy
Adam

Thanks for the suggestion but I am not using it as Firewire HD and I unchecked "enalbe disc use" anyway.#
Something is definitely not right somewhere - when I switch to manual management of tracks it works fine - its just a pain to do that all the time.
Cheers
Adam

IPod Nano Won't update,says playlists no longer exist,

I am really getting frustrated with my iPod nano. First it started off by not updating songs. Then it started to erase songs when i connected it to itunes. So i erased everything hoping that would fix it. But now when I try to put them back on the computer says iPod update complete but there are no songs. It also say that the iPod can't be updated because the playlists no longer exist.
If anyone knows how to fix this problem please respond as soon as possible.
Thanks

Ok, first try a restore. Next, on the playlist issue...
Did you delete the playlists from iTunes? If so, then the iPod is trying to automatically update, but it can't, since the playlists no longer exist. Try putting your iPod into manually update; you can find that in the iPod Options tab.

Nano won't update or restore

I just got a Nano, installed the original iTunes & iPod software off the CD, and was able to import and transfer music onto the nano. Yay. I learned that iTunes had an update, so I downloaded & installed that without incident. Yay. I then learned that there was an update to the iPod software - I downloaded that, and during the install, things became hosed. "Do not disconnect" displayed forever. I did a reset of the nano, disconnected it, and saw that the nano was now empty. I have attempted the "5 R's" over & over, with no success. I cannot do an update to the iPod, nor a Restore, because neither iTunes nor iPod Updater recognize the iPod as being plugged in. Also, when I plug in the iPod, iTunes no longer automatically loads. Nothing works right anymore. I've looked through so many help files, nothing has helped so far. Any ideas?? Pls help!

wow man i have exactly the same problem than you , and i have tried all under the sun, im from venezuela but a friend of mine broght me from us an ipod nano of 4 gb, everything was correct until i decided to update my ipod , but during the install the message do not disconnect displayed forever, then, obviously i disconnected my nano after one hour ago or maybe more, but my surprise was that i didnt have neither music nor photos inside mi ipod, i cannot do an update, nor s restore because neither itunes nor ipod updater recognize the ipod as being plugged in. I don´t know what to do, but take this advice my friend, never update your ipod anymore, cause that problem can repeat over and over again, and the apple people know it, hey biff try to give back your ipod for warranty service cuz they will know exactly what to do with your ipod, bye man we are in contact, good luck

Nano won't update or restore in iPod Updater

-My nano when connected to my PowerBook does not show up in iTunes
-When iTunes is opened, it askes if I want to do a software update for the iPod
-In the updater, it says that it is formated in Windows, and will not allow me to restore it (saying that I need to hook up with a Firewire), nor will it let me update it (saying that only macintosh formatted ipods can be updated).
-I know that i need to restore it in OSX but it will not let me, and using the disk utility to restore it has not seemed to help.
-I tried using a windows computer to restore it, which i was able to do, but it would not let me update it on my mac.
Any suggestions?

Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
Plug your iPod with your Mac, open the iPod updater and hope it will allow you to click RESTORE.
If still doesn't then
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”

IPod Nano Won't Update Or Restore To 1.1.3

I tried to update an iPod nano to 1.1.3 using iTunes 7.2 and the update froze after being prompted for an admin user id and password. After 10 minutes I killed iTunes and then tried to update the nano again after iTunes discovered it was in recovery mode. That too froze and I had to kill iTunes again.
I then went through the nano reset procedure and put the nano in disk mode and formated it. The format seemed to work, but the restore to 1.1.3 still freezes.
This nano has had no problems until I tried to update it to 1.1.3.
Any idea what to do now? Maybe try 1.1.2? Where can I get it?
Thanks.

I not only cannot update the nano, I can't copy music to it either. These problems occur on an iMac G4.
I was able to update the nano and copy music using my iMac G3 running iTunes 7.0.2.
So I went back to the iMac G4 and tried all of these things:
1) Moved the nano to another USB port
2) Used the cable from the iMac G3 on the iMac G4
3) Rebooted my back-up disk and ran iTunes 7.0.2
None of these changes fixed the problem. I still cannot copy music to the nano on my iMac G4.
Any idea why the G3 works and the G4 fails? Could the 1.1.3 update be the problem?
Thanks.

My Nano won't update this one CD...

... the OST to 28 Days later to be precise. It plays on iTunes, fine, my ipod mini will update it, but the nano just ignores it!
Any ideas? All other CDs uploaded since have come out fine.

Welcome to Apple Discussions!
Are you automatically updating? Also, is everything on your computer up to date?
iPod Updater
iTunes
Finally, does the song work on your computer?
btabz

Please Help! Nano won't update...A DOOZY!

The 4G 2nd Gen Nano was mistakenly formatted for Mac and not Windows. It was "reset" and now "shows" in iTunes as Windows format, however when it is plugged in it is stated that "there has been an ipod that itunes has detected an ipod in recovery mode. You must restor this ipod before it can be used in itunes." It shows the nano, size and serial number and format:Windows, however it shows capacity: n/a.
When I hit "update" a box pops up and says "automatically checking for updates is disabled...etc" You can "check" or cancel" Cancel then brings no result. Nothing happens. "check" brings the box with " The ipod software update server could not be contacted. Make sure your network settings and connections are correct and your network connection is active or try again later." I have been trying for three days. The software IS up to date, I run three other ipod nanos (1st and 2nd gen) off of this itunes on this computer with NO problems or issues of any kind!
PLEASE HELP ME before I go CRAZY with this thing!!
Thanks!
PC Windows XP

The 4G 2nd Gen Nano was mistakenly formatted for Mac
and not Windows. It was "reset" and now "shows" in
iTunes as Windows format, however when it is plugged
in it is stated that "there has been an ipod that
itunes has detected an ipod in recovery mode. You
must restor this ipod before it can be used in
itunes." It shows the nano, size and serial
number and format:Windows, however it shows capacity:
n/a.
When I hit "update" a box pops up and says
"automatically checking for updates is
disabled...etc" You can "check" or cancel" Cancel
then brings no result. Nothing happens. "check"
brings the box with " The ipod software update
server could not be contacted. Make sure your network
settings and connections are correct and your network
connection is active or try again later." I have
been trying for three days. The software IS up to
date, I run three other ipod nanos (1st and 2nd gen)
off of this itunes on this computer with NO problems
or issues of any kind!
PLEASE HELP ME before I go CRAZY with this thing!!
Thanks!
PC
Windows XP
WHEN I HIT RESTORE I meant, NOT update, RESTORE

My nano won't update though recognized by iTunes.

(it wasnt my intention posting this twice)
My ipod doesn't update, i got it a few days ago and it was working fine but yesterday it stopped. My problem is that when i update it does show up on itunes and it "updates the ipod nano" but it doesn't update anything.
Sometimes it does update but it should be the first update everytime i plug in the ipod, if i try to update it again it would show errors and say something like this "the ipod "ipod name" cannot be updted. The disk could not be read or written to."...
Now, when i'm lucky and it does update the artwork isn't copied... i tried the Rs and they didn't work.
Please help me, and thank you.
Cheers XD

Hello kekoman,
Welcome to Apple Discussions.
You might want to follow the steps in this article:
Transferring songs to iPod using iTunes
>Now, when i'm lucky and it does update the artwork isn't copied...
If your songs are in the MP3 format or AAC format, the artwork will be copied over. If it is in another format, you will have to convert them to MP3 (or AAC) by selecting those songs (in iTunes) and from the menu Advanced>Convert Selection to MP3.
Gary

IPod Nano Won't Update

My iPod's songs were all deleted. They're all still on iTunes, however, and every time I try to update them back on I get the message "Songs on the iPod 'murf' cannot be updated because the playlists selected for updating no longer exist." There are NO playlists!
Help me, please!

You have probably deleted playlists which are listed to be downloaded.
With the iPod connected, in iTunes choose Preferences>iPod, click the Music tab, and make your choices accordingly.

Ipoe nano won't update library

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