IPS-4240 Password Recovery

Hi,
I have a problem with IPS-4240. Nobody of my workmates knows the password and I read that the only way is to reinstall the version of IOS. Is there any other way to recover the password than reinstalling?
thanks.
GNU GRUB  version 1.0(11)2  (631K lower / 2096128K upper memory)
 0: Cisco IPS
 1: Cisco IPS Recovery
Model=IPS-4240
When you troubleshoot password recovery, pay attention to the following:
• You cannot determine whether password recovery has been disabled in the sensor configuration
from the ROMMON prompt, GRUB menu, switch CLI, or router CLI. If you attempt password
recovery, it always appears to succeed. If it has been disabled, the password is not reset to cisco.
The only option is to reimage the sensor.

Hi,
Before recovering you can 1st check the current state of password recovery with using this command: show settings | include password
If you do password recovery without checking the recovery feature that it enabled or disabled than the password can not be set to cisco (It will show succeed) and you need to reimage the sensor. So, before using password recovery you should check that password recovery is allowed or not.
Regards,
Rahul Chhabra
Network Engineer
Spooster IT Services

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    Note: The BlackBerry ID reset email will come from [email protected] If the email is not found in the inbox, check the Spam or Junk folder.
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    Note: Answering the recovery question is only required if the BlackBerry ID account is not confirmed. 
    A confirmation message will display once the changes have been saved successfully.
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    IT ALL LEADS BACK TO THE SAME UNHELPFUL NON-SOLUTION OF USE THE PASSWORD RECOVERY QUESTION.... 
    Can the tech department of Blackberry please sort out this ridiculous unhelpful system by sending customers a direct email if password is forgotten so they can reset without having to go through the above without finding a solution. 
    THANK YOU.

    Hi and Welcome to the Community!
    Please see this "sticky" post, along with the threads to which it links, for helpful information to guide you as you proceed:
    http://supportforums.blackberry.com/t5/Social-Lounge/How-This-Site-and-Formal-Support-Work/td-p/2540...
    Hopefully, this information will be of use to you.
    That said, it sounds like you have exhausted all of the automatic recovery methods...but just in case, please see this "sticky" post for helpful information concerning your BBID situation:
    http://supportforums.blackberry.com/t5/BlackBerry-World/How-to-regain-access-to-your-BBID/td-p/25467...
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    Hence, you likely need human intervention from an actual BB representative, which is not available in this forum (as discussed in the first link I gave you above). But, the methods to attempt to seek human intervention are posted within the 2nd link I gave you.
    Cheers, and Good Luck!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    -2 looks for traffic indicating use over http when teamviewer is configured to use a proxy
    TCP resets are a best effort response, they aren't going to be a 100% effective stop

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