IPS Auto Update failing

I've configured the signature auto update via the GUI and CLI but receive the same error:
evError: eventId=1210198298109812431 vendor=Cisco severity=error
originator:
hostId: LON-Sensor
appName: mainApp
appInstanceId: 341
time: Jun 06, 2008 03:00:07 UTC offset=60 timeZone=BST
errorMessage: MainApplication::downloadAndStartUpdate Error status returned with status str Found name=errSystemError
Any ideas? I've rebooted both the IPS & ASA in the hope that would resolve the problem to no avail. I have another ASA/IPS in a different site and that works ok.

Hi, I got the information :)
show stat host
General Statistics
Last Change To Host Config (UTC) = 14-Jan-2009 14:38:43
Command Control Port Device = GigabitEthernet0/0
Network Statistics
= ge0_0 Link encap:Ethernet HWaddr 00:13:C4:80:C3:C1
= inet addr:192.168.1.11 Bcast:192.168.1.255 Mask:255.255.255.0
= UP BROADCAST RUNNING MULTICAST MTU:1500 Metric:1
= RX packets:25375769 errors:0 dropped:0 overruns:0 frame:0
= TX packets:2411636 errors:0 dropped:0 overruns:0 carrier:0
= collisions:0 txqueuelen:1000
= RX bytes:2570835196 (2.3 GiB) TX bytes:657595036 (627.1 MiB)
= Base address:0xbc00 Memory:f8200000-f8220000
NTP Statistics
status = Not applicable
Memory Usage
usedBytes = 660455424
freeBytes = 372043776
totalBytes = 1032499200
CPU Statistics
Usage over last 5 seconds = 31
Usage over last minute = 40
Usage over last 5 minutes = 36
Memory Statistics
Memory usage (bytes) = 660455424
Memory free (bytes) = 372043776
Auto Update Statistics
lastDirectoryReadAttempt = 08:40:00 GMT-06:00 Wed Feb 04 2009
= Read directory: https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl
= Error: AutoUpdate exception: HTTP connection failed [1,111]
lastDownloadAttempt = N/A
lastInstallAttempt = N/A
nextAttempt = 08:40:00 GMT-06:00 Thu Feb 05 2009
Auxilliary Processors Installed.
! Current configuration last modified Mon Jan 19 17:15:14 2009
! Version 6.2(1)
! Host:
! Realm Keys key1.0
! Signature Definition:
! Signature Update S379.0 2009-01-30
! Virus Update V1.4 2007-03-02
service interface
exit
service authentication
exit
service event-action-rules rules0
overrides deny-attacker-inline
override-item-status Enabled
risk-rating-range 90-100
exit
exit
service host
network-settings
host-ip 192.168.1.11/24,192.168.1.1
host-name sensor
telnet-option disabled
access-list 10.254.254.0/24
access-list 192.168.1.0/24
exit
time-zone-settings
offset -360
standard-time-zone-name GMT-06:00
exit
auto-upgrade
cisco-server enabled
schedule-option calendar-schedule
times-of-day 08:40:00
days-of-week monday
days-of-week tuesday
days-of-week wednesday
days-of-week thursday
exit
user-name ********
password ********
cisco-url https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl
exit
exit
exit
service logger
exit
service network-access
exit
service notification
exit
service signature-definition sig0
signatures 9430 1
status
enabled true
exit
exit
signatures 11018 1
status
enabled true
exit
exit
signatures 12000 0
status
enabled true
exit
exit
signatures 12003 0
status
enabled false
exit
exit
signatures 12020 0
status
enabled true
exit
exit
exit
service ssh-known-hosts
exit
service trusted-certificates
exit
service web-server
exit
service anomaly-detection ad0
exit
service external-product-interface
exit
service health-monitor
memory-usage-policy
enable true
exit
exit
service analysis-engine
virtual-sensor vs0
physical-interface GigabitEthernet0/1
exit
exit

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    0   libsystem_kernel.dylib                  0x00007fff875b00fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8e7a0f89 _pthread_cond_wait + 869
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    3   MultiProcessor Support                  0x000000010cf051b0 main + 8592
    4   MultiProcessor Support                  0x000000010cf21f50 main + 126768
    5   libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff8e789181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff875b00fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8e7a0f89 _pthread_cond_wait + 869
    2   MultiProcessor Support                  0x000000010cf050f3 main + 8403
    3   MultiProcessor Support                  0x000000010cf051b0 main + 8592
    4   MultiProcessor Support                  0x000000010cf21f50 main + 126768
    5   libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff8e789181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff875b00fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8e7a0f89 _pthread_cond_wait + 869
    2   MultiProcessor Support                  0x000000010cf050f3 main + 8403
    3   MultiProcessor Support                  0x000000010cf051b0 main + 8592
    4   MultiProcessor Support                  0x000000010cf21f50 main + 126768
    5   libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff8e789181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff875b00fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8e7a0f89 _pthread_cond_wait + 869
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    0   libsystem_kernel.dylib                  0x00007fff875b00fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8e7a0f89 _pthread_cond_wait + 869
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    3   MultiProcessor Support                  0x000000010cf051b0 main + 8592
    4   MultiProcessor Support                  0x000000010cf21f50 main + 126768
    5   libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff8e789181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff875b00fa __psynch_cvwait + 10
    1   libsystem_c.dylib                       0x00007fff8e7a0f89 _pthread_cond_wait + 869
    2   MultiProcessor Support                  0x000000010cf050f3 main + 8403
    3   MultiProcessor Support                  0x000000010cf051b0 main + 8592
    4   MultiProcessor Support                  0x000000010cf21f50 main + 126768
    5   libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
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    1   libsystem_c.dylib                       0x00007fff8e79daf4 pthread_kill + 90
    2   libsystem_c.dylib                       0x00007fff8e7e1dce abort + 143
    3   com.adobe.Photoshop                     0x00000001007affda boost::system::system_error::what() const + 1997274
    4   libc++abi.dylib                         0x00007fff893203f5 safe_handler_caller(void (*)()) + 8
    5   libc++abi.dylib                         0x00007fff89320450 std::terminate() + 16
    6   libc++abi.dylib                         0x00007fff89321647 __cxa_rethrow + 85
    7   com.adobe.Photoshop                     0x00000001007afea8 boost::system::system_error::what() const + 1996968
    8   libstdc++.6.dylib                       0x00007fff83fd4527 std::terminate() + 18
    9   com.adobe.Photoshop                     0x00000001019582e3 AWS_CUI_GetVersionComments(OpaqueWindowPtr*, adobe::q::QDocument&, adobe::q::QString&, adobe::q::QAttributeList&, adobe::q::QDocument*, adobe::q::QProject*, long) + 17834371
    10  libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
    11  libsystem_c.dylib                       0x00007fff8e789181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff875b0386 __semwait_signal + 10
    1   libsystem_c.dylib                       0x00007fff8e826800 nanosleep + 163
    2   libsystem_c.dylib                       0x00007fff8e826717 usleep + 54
    3   com.apple.AppKit                        0x00007fff8685e958 -[NSUIHeartBeat _heartBeatThread:] + 543
    4   com.apple.Foundation                    0x00007fff8c1a7612 __NSThread__main__ + 1345
    5   libsystem_c.dylib                       0x00007fff8e79c742 _pthread_start + 327
    6   libsystem_c.dylib                       0x00007fff8e789181 thread_start + 13
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    0   libsystem_kernel.dylib                  0x00007fff875b06d6 __workq_kernreturn + 10
    1   libsystem_c.dylib                       0x00007fff8e79eeec _pthread_workq_return + 25
    2   libsystem_c.dylib                       0x00007fff8e79ecb3 _pthread_wqthread + 412
    3   libsystem_c.dylib                       0x00007fff8e789171 start_wqthread + 13
    Thread 9 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x0000000111a80db8  rdx: 0x0000000000000000
      rdi: 0x0000000000007203  rsi: 0x0000000000000006  rbp: 0x0000000111a80de0  rsp: 0x0000000111a80db8
       r8: 0x00007fff7446e278   r9: 0x000000005100043e  r10: 0x0000000020000000  r11: 0x0000000000000206
      r12: 0x0000000000007203  r13: 0x0000000000000000  r14: 0x0000000111a81000  r15: 0x0000000106c74570
      rip: 0x00007fff875b0212  rfl: 0x0000000000000206  cr2: 0x00007fff74467fe8
    Logical CPU: 0
    Binary Images:
           0x100000000 -        0x10333cfff +com.adobe.Photoshop (13.0.0 - 20120315.r.428) <6A87A703-3170-CA73-8C77-35C282C4E264> /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
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  • IPS auto-update vs manual download

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    Just wondering if there is a delay between manual and auto updates or if I need to be concerned that my auto-udpates aren't working properly.
    Thanks!

    The "lastDirectoryReadAttempt" is when the last check occurred (should match your scheduled timing).  If the status is that there is no available update, that is as far as the process goes.  If an update is available, the sensor should attempt to download.
    The "lastDownloadAttempt" will indicate the last time an update download was found and the download was attempted.
    The "lastInstallAttempt" will indicate the last time an update was downloaded and install initiated.
    It does look like it checked at a point today and did not find an available update.  That your outputs are UTC, I cannot correlate when the check today was run in relation to the publishing of the latest update.  It may be that there is a cache engine between your sensor and Cisco, and it is indicating that there is nothing available.  I would give the process another 24 hours to update.
    Scott

  • IPS Auto Update not working

    The auto update is not working on the IPS. The current signature version is S502 but my IPS is S479
    show statistics host output
    Auto Update Statistics
       lastDirectoryReadAttempt = 05:35:12 GMT-05:00 Mon Jul 26 2010
        =   Read directory: https://198.133.219.25//cgi-bin/front.x/ida/locator/locator.pl
        =   Success: No installable auto update package found on server
       lastDownloadAttempt = N/A
       lastInstallAttempt = N/A
       nextAttempt = 05:35:00 GMT-05:00 Tue Jul 27 2010
    Auxilliary Processors Installed
    show version output
    Application Partition:
    Cisco Intrusion Prevention System, Version 6.1(1)E3
    Host:
        Realm Keys          key1.0
    Signature Definition:
        Signature Update    S479.0                   2010-03-19
        Virus Update        V1.4                     2007-03-02
    OS Version:             2.4.30-IDS-smp-bigphys
    Platform:               ASA-SSM-10
    Serial Number:          JAF10241017
    Licensed, expires:      03-Sep-2010 UTC
    S479.

    It looks like the issue is that the IPS is running the E3 engine (6.1(1)E3).  All new updates require the E4 engine, so you'll have to update the sensor to 6.2(2)E4 or 7.0(4)E4.  Upgrade links and instructions can be found here:
    https://supportforums.cisco.com/docs/DOC-12212

  • Flash Builder 4.5.1 - Air ApplicationUpdaterUI Auto Update Fails

    I just reinstalled my FlashBuilder 4.5.1 and built a new HelloWorld App
    in order to test the SDK 2.6 with the Air ApplicationUpdaterUI.
    I get no errors but it won't update using the 2.6 namespace in both the -app.mxml and update.xml on server.
    A trace in the StatusUpdateEvent never shows up in debug mode.
    The only window that pops up is the one asking to Check for Update?
    Pulling my hair out - must be something obvious I'm doing wrong here - can a new set of eyes spot something?
    Main xml file:
    <?xml version="1.0" encoding="utf-8"?>
    <s:WindowedApplication xmlns:fx="http://ns.adobe.com/mxml/2009"
                           xmlns:s="library://ns.adobe.com/flex/spark"
                           xmlns:mx="library://ns.adobe.com/flex/mx"
                           creationComplete = "checkForUpdate();" title="Test Air Updater">
        <fx:Declarations>
            <!-- Place non-visual elements (e.g., services, value objects) here -->
        </fx:Declarations>
        <fx:Script>
            <![CDATA[
                import air.net.URLMonitor;
                import air.update.ApplicationUpdaterUI;
                import air.update.events.StatusUpdateErrorEvent;
                import air.update.events.StatusUpdateEvent;
                import air.update.events.UpdateEvent;
                import flash.events.ErrorEvent;
                import mx.controls.Alert;
                import mx.events.CloseEvent;
                import mx.events.FlexEvent;
                private const APP_VERSION_FILE:String     = "http://www.public-knowledge.com/Quest/Timesheets/new_app_version.xml";
                private var appUpdater:ApplicationUpdaterUI = new ApplicationUpdaterUI();
                private function checkForUpdate():void {
                    // Add events
                    appUpdater.addEventListener(UpdateEvent.INITIALIZED, onInitialized);
                    appUpdater.addEventListener(StatusUpdateErrorEvent.UPDATE_ERROR, onUpdateStatusError);
                    appUpdater.addEventListener(StatusUpdateEvent.UPDATE_STATUS, updateStatusHandler); 
                    appUpdater.addEventListener(ErrorEvent.ERROR, onError); // If something goes wrong, run onError               
                    appUpdater.isCheckForUpdateVisible = true;
                    appUpdater.isUnexpectedErrorVisible = true;
                    appUpdater.isDownloadUpdateVisible= true;
                    appUpdater.isDownloadProgressVisible=true;
                    appUpdater.isInstallUpdateVisible = true;               
                    appUpdater.updateURL = APP_VERSION_FILE; // Server-side XML file describing update               
                    trace(APP_VERSION_FILE);
                    appUpdater.initialize();
                private function onError(event:ErrorEvent):void {
                    Alert.show('ERROR: ' + event.toString());
                private function onUpdateStatusError(event:StatusUpdateErrorEvent):void {
                    Alert.show('Error Checking For Update: ' + event.toString());
                private function onInitialized(event:UpdateEvent):void {
                    trace('Checking For Updates ...');       
                    appUpdater.checkNow();
                private function updateStatusHandler(event:UpdateEvent):void {
                    //var descriptor:XML = NativeApplication.nativeApplication.applicationDescriptor;
                    //var ns:Namespace   = descriptor.namespaceDeclarations()[0];
                    //var verNum:String  = descriptor.ns::versionNumber;
                    trace('Update Event Reached ...');       
            ]]>
        </fx:Script>   
        <s:TitleWindow x="63" y="35" width="250" height="200" title="Hello">
            <s:Label x="24" y="80" text="Hello World"/>
        </s:TitleWindow>
    </s:WindowedApplication>
    -App.MXML File: (first part)
    <?xml version="1.0" encoding="utf-8" standalone="no"?>
    <application xmlns="http://ns.adobe.com/air/application/2.6">
    <!-- Adobe AIR Application Descriptor File Template.
        Specifies parameters for identifying, installing, and launching AIR applications.
        xmlns - The Adobe AIR namespace: http://ns.adobe.com/air/application/2.6
                The last segment of the namespace specifies the version
                of the AIR runtime required for this application to run.
        minimumPatchLevel - The minimum patch level of the AIR runtime required to run
                the application. Optional.
    -->
        <!-- A universally unique application identifier. Must be unique across all AIR applications.
        Using a reverse DNS-style name as the id is recommended. (Eg. com.example.ExampleApplication.) Required. -->   
        <id>ca.questgeomatics.testairapp</id>
        <!-- Used as the filename for the application. Required. -->
        <filename>TestAirUpdater</filename>
        <!-- The name that is displayed in the AIR application installer.
        May have multiple values for each language. See samples or xsd schema file. Optional. -->
        <name>TestAirUpdater</name>
        <!-- A string value of the format <0-999>.<0-999>.<0-999> that represents application version which can be used to check for application upgrade.
        Values can also be 1-part or 2-part. It is not necessary to have a 3-part value.
        An updated version of application must have a versionNumber value higher than the previous version. Required for namespace >= 2.5 . -->
        <versionNumber>1.0.0</versionNumber>
        <!-- A string value (such as "v1", "2.5", or "Alpha 1") that represents the version of the application, as it should be shown to users. Optional. -->
        <versionLabel>v 1.0.0</versionLabel>
    Updater XML file (new_app_version.xml):
    <?xml version="1.0" encoding="utf-8"?>
    <update xmlns="http://ns.adobe.com/air/framework/update/description/2.6">
    <versionNumber>1.0.1</versionNumber>
    <versionLabel>v 1.01</versionLabel>
    <url>http://www.public-knowledge.com/Quest/Timesheets/TestAirUpdater.air</url>
    <description><![CDATA[
    * First official release that implemements Auto Updating feature
    ]]></description>
    </update>
    Bolded appl descriptor versions
    Message was edited by: DonMitchinson

    Status Update - don't know if this is a bug, design flaw, install problem or my misunderstanding.
    I got it to work by first changing my Flex library to 4.5.0 - still didn't work with current
    app and update mxml files using "2.6" for their namespace versions. But I did at least
    get the popup error number 16815 - indicating an error in the update version namespace.
    By leaving my application namespace version at "2.6" and changing the update version to "2.5" ... bingo!
    I got my new update installed autiomatically.
    Is this how it's supposed to work - or are my runtimes mixed up?
    Will this work the same using the Flex 4.5.1 SDK? I'll find out shortly
    Hope this helps others.

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