IPS Maintenance Contract

Hi,
Wish to know what I can do to obtain an IPS maintenance contract.
thanks

hi,
there are two support contracts that you can have:
1. hardware support (shared support or smartnet, depending on partner type)
2. signature update license
In order to have license for signature updates, you also need to buy hardware support. License cannot last longer that hardware support.
Regards,
Sasa

Similar Messages

Maintenance contracts required for CUCM on UCS

Hello All,
I have a CUCM Ver 8.5 clustrer running on UCS C210M2 server. I would like to know is there is a single maintenance contract I can purchase from Cisco to cover both UCS hardware and CUCM software. Also CUCM is running on top of VMWare ESX server, should I require to get a separate maintenance for VMWare as well ?
Thanks in advance for the reply.
Mohsin

First, let me make sure we're using the same terminology before I answer:
Contract - The contract number that is tied to your CCO user ID and your equipment
Maint Agreement - Your hardware or software coverage.
My understanding is that you cannot put your hardware and software on the same agreement for a number of reasons. But there is no reason that all of your agreements can't be put under the same contract number. Often, hardware and software will be on seperate POs, etc. and will end up under separate contract numbers, making things a pain. I would work with your Cisco rep to see if you can combine all of your agreements under a single contract number. I don't see why it would be an issue. If they can't do this with existing contracts, then in the future I would talk with my rep about ensuring that all future purchases get tied to the same contract number.

Annual Maintenance Contract for Equipment Pieces in SAP

Hi All,
I am aware of the standard SAP function of Service Procurement.
However my requirement is as follows:-
1.I want to create a 'F' Account Assigned service Purchase order (Annual Maintenance Contract) with a option in the PO screen to enter equipment numbers.On saving the PO,dynamically a Maintenance order should get created with the equipment pieces in the object List.
2.The P.O number of AMC should get dynamically populated in the equipment master view for the equipment pieces mentioned in the AMC.
3.During Notification or Maintenance order creation,I want to use the OIK(Object Information Key) or any other pop-up screen for information regarding the AMC PO Number with validity period.
4.During Service entry preparation want to put the equipment number,for which AMC activity has been performed.
5.Finally want to generate a report to display the equipment pieces for which AMC activity got missed.
Request all to provide a solution for this as all maintenance services have been hired for my equipment pieces and I want to utilize all the standard SAP reports.
Thanks and Regards,
Sujoy

Dear Sujoy,
If you exactly require the same way what you have written, it would be a product development and not recomended.
Follow the cycle described below.
1. Create a Contract with F & D (Services & Assigned to Maint Order).
2. Create all required Equipment.
3. Create Equipment Task List with External Operation Control Key and assign the Contract Number for each Opeartion. (Service values from contract will not be updated Automatically, either update manually or do a development for this part).
4. Create Maintenance Plans an dinclude the Task Lists.
5. Orders are generated with PR's with reference to Contract.
6. Let them release monthly or fortnightly PO's.
7. On Submission of Service report, create SES and release.
In this way you will have complete Maintenance History with cost & control.
Hope this might be useful to you.
Regards,
MLN Prasad

Automatically adding purchase orders and maintenance contracts

We are actually doing our purchase requisition and quotation externally through a procurement agent. We get an excel sheet extract from our proquriement agent of all our purchases. We want to be able to automatically enter these purchases into the system for record keeping. Is there a way SAP can automatically read the extract file and enter purchase orders and maintenance contracts into the system? Any help would be greatly appreciated.

The GL Account field in PO Line is not a UDF, it's a standard field.
other information, if I try to fill the GL Account field using the SAP orange arrow, it's ok(by selecting the same account number)
Franck

Annual Maintenance contract

Dear Sir,
We are in sugar industry which is having 6 months of season during sugarcane crushing & next 6 months off seasonal. Most of our machines are given on annual maintenance contract AMC.
My question is how to handle this through PM orders. If i open the PM order now for AMC then this order remains open for whole year. We need to close monthly OR latest by season end (Seasonal OR Off-seasonal).
Is any one handling this senario. Plz advice.
Thanks & Regards,
Harish

There are many threads with "Annual Maintenance Contract".
Please search those.

SAP annual maintenance contract

Dear All,
Could anyone help me and explain me about the consequences of not renewing the AMC contract of SAP.
Thanks in advance.
Regards,
RAM

Dear Buddy,
If you are not paying money to sap for annual maintenance contract. You wont get any support from sap. Also follow
Mr. Mudasir H Syed
Thank you
Mahendran

Annual maintenance contract in SAP

hi
sdn,
how to bring Annual maintenance contract in SAP.
regards,
amit

hi amit,
first you should create a maintenance activity type and assign it to order type for which you may use AMC for reporting.
2- now make a order with control key externally not internally. and in service enter the service desr, quantity, price, cost element.
3- now go to again in order by iw32, and you will get service pr no.
4- release both maintenace order as well as PR.
5- now make purchase order by using this pr.
6- and then make service entry sheet by ml81m.
7- now do the settlement.
i think you must clear all these.
regards,
santosh

Equipment Specific Anual Maintenance Contract

Hi friends,
Plant Maintenance-For an Equipment, if a 'Anual Maintenance Contract' is created through a Maintenance order on an external Vendor for a specific period, during that validity period, the SAP system should nt allow to process any further maintenace order for the same equipment. Please suggest a solution.
SR
Edited by: siva.rao on Jan 21, 2010 11:34 AM

Hi Sweta,
Please maintain separate class for AMC and define different characteristics (AMC duration,vendor) to it and assign to equipment for which you want to maintain the AMC.
And when ever vendor perform certain activity on the AMC equipment,Obviously you will create Work order based on the AMC equipment,so that will capture how many times vendor has visited the site and perform the operations (From IW38 or IW39,just give the AMC equipment and execute)
you will get the report.
Regards,
Srinika

Capturing Annual Maintenance Contracts (AMC's) in SAP

Dear All,
Can anyone tell me how to capture annual maintenance contract services through SAP. Please explain me the procedure.
Thanks in advance for all the help.
Regards,
Amit Tiwari

Hi Amit
You can do it by using document type FO whrein you have start & end date as required in case of AMC.
Use Item Category for defining the Service under AMC.
Regards
--Vikas
Pls reward points in case answer is useful

AMC ( Annual Maintenance contract)

Dear Sir,
How to create AMC ( Annual Maintenance contract)
I am in sap pm
please guide me step by step with t codes.
sai meghana

Hi,
What is definiation of AMC for your business ?
If it is related to service Only ?
if it is service only then you need to create Value contract and create PO for that Contract and do SES for service Taken as you have external services in PM order.
http://help.sap.com/saphelp_470/helpdata/en/75/ee0f4d55c811d189900000e8322d00/content.htm
Hope Help U !
Regards,
Pardeep Malik

Annual maintenance contract unit

Whenever i create an annual maintenance contract the order unit in the initial screen comes as PU unit ...I need to enter it in km's
....i even tried assigning km to pu but an error is coming telling me that the dimensions are different.....please help..even a workaround will be appreciated......

>
gjravinh wrote:
> Whenever i create an annual maintenance contract the order unit in the initial screen comes as PU unit ...I need to enter it in km's
> ....i even tried assigning km to pu but an error is coming telling me that the dimensions are different.....please help..even a workaround will be appreciated......
You need to maintain your km UOM in material master by clicking on basic data view, then additional data button on top, then Unit of measure tab, here you maintain your KM UOM, then save, then do contract against the said material and it will allow taking KM UOM.

Maintenance Contracts

I have a maintenance contract for another 12 months for the applications in Adobe Master Collection. Will I receive the updates I've contracted for?
UPDATE: I just found the following message from Adobe related to EDU customers with maintenance (upgrade) contracts:
On May 6, we announced the next generation creative applications called Creative Cloud desktop applications, or CC apps. The new CC apps are an integral part of Creative Cloud and have been reinvented to support a more intuitive, connected way of creating. We also announced that new creative software innovation will be delivered exclusively to Creative Cloud members.
Because we appreciate your business, we're pleased to offer you 18 months of many of our CC apps at no cost for each licensed product you own that is covered by Upgrade Plan as of May 1, 2013*. Our records show that you have purchased Upgrade Plan for the following licenses, and that your coverage is active as of May 1, 2013:
This is (relatively) good news for me, and I hope it also helps others in the same situation.
-Matt
Message was edited by: mattrsullivan

First, let me make sure we're using the same terminology before I answer:
Contract - The contract number that is tied to your CCO user ID and your equipment
Maint Agreement - Your hardware or software coverage.
My understanding is that you cannot put your hardware and software on the same agreement for a number of reasons. But there is no reason that all of your agreements can't be put under the same contract number. Often, hardware and software will be on seperate POs, etc. and will end up under separate contract numbers, making things a pain. I would work with your Cisco rep to see if you can combine all of your agreements under a single contract number. I don't see why it would be an issue. If they can't do this with existing contracts, then in the future I would talk with my rep about ensuring that all future purchases get tied to the same contract number.

Annual Maintenance Contract with vendor

Dear Experts,
I am new to AMC cycle.
I have scenario like this ,
Can anyone suggest me how to execute this in sap
u2022     Get AMC Estimation from the party ( supplier/contractor ) and place purchase order.
u2022     Make Payment to the party ( supplier / contractor) and sign the contract .
u2022     Make Preventive maintenance / Brake down maintenance as per the contract
u2022     If required send the Equipment / Components to the party through returnable challan .
u2022     Receive the rectified equipment / components from the party and close the challan .
u2022     Create history for the same .
Your helps will be really appreciated
Thanks and Regards
V.Dhanasekaran

Hi,
Go through this thread.
AMC for a equipment

Pricing in quotation maintenance & contract

Hi
How can i have PO pricing in quotation maintenance & in contract ....
If not how can i have pricing in these documents .....
Bidd quotation is taking PO pricing

Hi,
You cannot have pricing for quotation and contact,
You have to enter it manually and you can Tick the info update box.
While making the P.O price will be picked from the info record.
Regards,
RR

ASA 5585x IPS Service Contract CON

Dear all
actually i'm looking for the IPS contract support for ASA5585 (SSP IPS), i found two type of this from internet with details below:
CON-SNT-AS82S10K - SMARTNET 8X5XNBD ASA5580-20-10K-K9
CON-SUO1-A8S2P2S9 - IPS SVC, ONSITE NBD ASA 5585-X w/SSP20,,IPS SSP-20,16GE,10K
could please someone tell me about different between this two

Hello,
You can always check with the Cisco Sales representative to get more information. Normally those guys are the ones that can provide you more details in regards of Entitlement informaiton.
Mike

IPS Maintenance Contract

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