IPS not syncronizing with NTP

My IPS appliance is not synchronizing with the NTP, below are the logs that I am getting.
NTP Statistics
    =      remote           refid      st t when poll reach   delay   offset  jitter
    =  172.21.3.137    172.21.1.10      5 u  746 1024  377    1.409  -13801. 532.147
    = *LOCAL(0)        73.78.73.84      5 l    8   64  377    0.000    0.000   0.001
    = ind assID status  conf reach auth condition  last_event cnt
    =   1 20556  b0f4   yes   yes  none    reject   reachable 15
    =   2 20557  96f4   yes   yes  none  sys.peer   reachable 15
   status = Not Synchronized
Nov 20 21:53:37 sensor daemon.info ntpd[15975]: synchronized to 172.21.3.137, stratum=5
Nov 20 22:10:42 sensor daemon.info ntpd[15975]: synchronized to LOCAL(0), stratum=5
Nov 20 22:11:48 sensor daemon.info ntpd[15975]: synchronized to 172.21.3.137, stratum=5
Nov 20 22:27:35 sensor daemon.notice ntpd[15975]: time reset -3.797142 s
Nov 20 22:31:56 sensor daemon.info ntpd[15975]: synchronized to LOCAL(0), stratum=5
Nov 21 02:44:59 sensor daemon.info ntpd[15975]: synchronized to 172.21.3.137, stratum=5
Nov 21 03:02:05 sensor daemon.info ntpd[15975]: synchronized to LOCAL(0), stratum=5
Nov 21 03:10:38 sensor daemon.info ntpd[15975]: synchronized to 172.21.3.137, stratum=5
Nov 21 03:26:34 sensor daemon.notice ntpd[15975]: time reset -9.364510 s
Nov 21 03:30:58 sensor daemon.info ntpd[15975]: synchronized to LOCAL(0), stratum=5
I tried changing the NTP server to other Cisco Devices, but still the IPS is not syncronizing with any NTP. How can I fix this.
Please help,
Thanks

Hello!
It seems that your problem is that your ips internal ntp server and ntp server at 172.21.3.137 both have the same ntp stratum - 5. From sent logs we see that your ips gets synchronized with both ntp servers:
Nov 20 21:53:37 sensor daemon.info ntpd[15975]: synchronized to 172.21.3.137, stratum=5
Nov 20 22:10:42 sensor daemon.info ntpd[15975]: synchronized to LOCAL(0), stratum=5
Nov 20 22:11:48 sensor daemon.info ntpd[15975]: synchronized to 172.21.3.137, stratum=5
Nov 20 22:27:35 sensor daemon.notice ntpd[15975]: time reset -3.797142 s
NTP stratum is like route metric - how far is your ntp server from a most accurate clock?(http://en.wikipedia.org/wiki/Network_Time_Protocol)
Please, try to set up ntp server 172.21.1.10 at you ips. This ntp server apparently will have 4 as ntp stratum.
With best regards

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