IR and ID not accessible through desktop

hello experts,
we recently installed XI server with all the post installation activities done. But we are having one problem. When we attempt to connect to Integration repository or Integration Directory it opens the pop-up asking for username and password.
With entering correct username and password, the integration builder never comes up. If we give wrong username and password it perfectly errors out. The surprising part is when we tried to access the same on the server machine those components work perfectly fine but not from user desktop. The java and web start version is same on server and our desktop.
We thought this might be network issue hence checked every port including HTTP, J2EE and RMI port but all those ports are reachable.
any answers please.thanks in advance.
Regards
Rajeev

Rajeev,
If you enter a wrong pwd it errors out..meaning it can connect and validate...Hence issue is on local machine.
On local machine reinstall j2sdk..so as to have a clean install.
Start java web Start to see if it is good.
retry and let us know..
Regards
Ravi Raman

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