IR webclient: error when uncompressing data retrieved: *Data Error*!
A small (?) number of IR webclient 931 installations we notice the next error when processing: " error when uncompressing data retrieved: *Data Error*! " It does not seem to be user or permission/provision related.
Does anyone have an idea how to solve it. Reinstalling the IR webclient does not solve it.
Hi there, I got to the point where I found the cause, but now I still need to solve it. perhaps anyone can give me a hint.
931 bqy's are stored on server as zip files. (although they are renamed as *.1) On 832 they were stored as bqy files (although they were renamed to *.1 too).
The clients which had the error message tried to open their 931 documents with the 832 plugin. Which does not have the capebility to uncompress the .1 file. In that perspective is the error message very obvious.
We need to run both 832 intelligence plugin and the 931 webclient on the same client.
How can we force that the corrcet version is used for openeing the docs?
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