Ironport C160 Firmware upgrade issue

Hi All ,
i have C160 appliance when i tried to upgrade the OS with available it was failed . you can see the below captures .
Upgrades available.
1. AsyncOS 7.1.5 build 101 upgrade For Email, 2012-02-03
[1]> 1
Performing an upgrade may require a reboot of the system after the upgrade is
applied. You may log in again after this is done. Do you wish to proceed with
the upgrade? [Y]> y
IronPort Email Security Appliance(tm) Upgrade
Finding partitions... done.
Setting next boot partition to current partition as a precaution... done.
Erasing new boot partition... done.
Installing application... done.
Installing CASE... 35% 12:04 ETA./data/third_party/case/libexec/uridb-20110317_102448/uridb_1: Premature end of gzip compressed data: Input/output error
tar: Error exit delayed from previous errors.
The system upgrade failed due to a connection timeout. This could be the result
of a network interruption or a more serious error. If this problem persists,
please contact customer support.
(Machine mailrelay01.bahrainedb.com) [Disconnected]>
====================================================================== 192.168.111.4 ==========================
AsyncOS 7.1 for IronPort C160 build 020
Welcome to the IronPort C160 Messaging Gateway(tm) Appliance
(Machine mailrelay01.bahrainedb.com) [Disconnected]> upgrade
Would you like to save the current configuration to the configuration directory
before upgrading? [Y]>
Do you want to include passwords? Please be aware that a configuration without
passwords will fail when reloaded with loadconfig. [N]> y
Email a copy? [N]>
Upgrades available.
1. AsyncOS 7.1.5 build 101 upgrade For Email, 2012-02-03
[1]> 1
Performing an upgrade may require a reboot of the system after the upgrade is
applied. You may log in again after this is done. Do you wish to proceed with
the upgrade? [Y]> y
Removing stale lock file
IronPort Email Security Appliance(tm) Upgrade
Finding partitions... done.
Setting next boot partition to current partition as a precaution... done.
Erasing new boot partition... done.
Installing application... 87% 02:41 ETAdata/release/phoebe-7-1-5-101/lib/pycbox/ironport_debug.db: Premature end of gzip compressed data: Input/output error
tar: Error exit delayed from previous errors.
The system upgrade failed due to a connection timeout. This could be the result
of a network interruption or a more serious error. If this problem persists,
please contact customer support.
(Machine mailrelay01.bahrainedb.com) [Disconnected]>
(Machine mailrelay01.bahrainedb.com) [Disconnected]>
(Machine mailrelay01.bahrainedb.com) [Disconnected]>
Can you please advice

Asiam -
More than likely - there is something on the network that is distrupting the download and recompression of the upgrade package.
If you can - please contact the TAC, open a support case, and also open a tunnel for the appliance. If permissiable, just let us know if it is OK to attempt the upgrade while we are connected through tunnel as well.
Instructions on how to open remote access to ESA:
>techsupport tunnel cisco2013
## Please make sure you use the command above, from its CLI (command line interface), when opening the remote access.
Article #1541: What are Techsupport Tunnels? Link: http://tools.cisco.com/squish/b4b51
*** If you choose a different password, please notify me of the password you issued. ***
*** Also, please verify the S/N on the appliance the tunnel was initiated against. ***
You can either generate a support case directly from the appliance, or dial into the following:
Cisco Customer Interaction: 1-800-553-2447 / Outside US
-Robert

Similar Messages

Cisco Ironport c160 licence upgrade

hi all,
What i need to do to upgrade expired license for ironport c160,
Where can I read about product number for this type of license?

Hi Mihail,
I am not sure if I understand the question.
If you have expired keys you should renew them. I would recommend contacting your Cisco Account Team and/or Reseller. If you are in process of renewing the keys, you could open a support ticket with our licensing team so they can evaluate the situation and assist you further.
You can find information about the keys your appliance has via Web UI and CLI.
In the Web UI, please go to:
System Administration > Feature Keys > Feature Keys.
Via CLI, please run:
> featurekey list
I hope this helps.
Regards,
Valter

Satellite Pro M10: firmware upgrade issue DVD UJ-830B FW:1.50, HW:1.00

Hi,
I had tried to replace the old DVD/CDRW with the above UJ-830B ( FW: 1.50, HW: 1.00) but the result was IDE error. It is not recognize it in Windows at all.
I have tried to solder the contact 48 and 49 but result is the same.
How can I make to work this UJ-830B ( FW: 1.50, HW: 1.00) on Toshiba Pro M10?
Is any one have any solution like firmware upgrade or some hardware soldering/desoldering?
Thanks.
Regards

This is not possible because such software is not placed or released on any of Toshiba webpage.
Fact is that not all CD/DVD drives are compatible with all notebooks due to different master/slave/c-sel settings.
Therefore its always advisable to contact the ASP in your country or to check the user manual to get the details about combatable drives.
I can recommend only buying an compatible and supported ODD.
Bye

Zen MX Firmware upgrade issues

I purchased my Zen MX a few weeks ago. It's been fully charged and I've been using it. It works great! I decieded to upgrade the firmware from the existing v .00.09 on the player to the v .02.04 version that's available on the Creative website. I've read and followed the firmware upgrade instructions and all seemed to be going well until I clicked on the upgrade package.
The player goes dark and the window tells me that it can't connect with the device. Then I get a device timeout error message. The it tells me I need to reflash it again. So I click the upgrade button again and the green progress bar starts to move and then stop and I'm prompted again to click the upgrade button again. It's just a vicious circle from there. I did notice that the window where the upgrade button is shows me that the current firmware version on the player is v 00.00.00. This leads me to suspect the the upgrade software is not connecting with player at all. When I click close in the upgrade window the software on the PC closes and the screen on the player comes back to life.
Any and all help is appreciated! Thanks!
BTW I'm running Vista 32

I evetually figured out that it was vista that was preventing the upgrade from happening. So I downloaded the software from an XP machine and transfer the dfiles via a flash dri've. All went well after that. Let me know how you make out.

Ap1200 firmware upgrade issue

I currently have an ap1200 with software version 12.2(11)JA3 installed. I am attemtping to upgrade via http to 12.3(7)JA3. The issue I get is - when in http upgrade, I click "browse" and select the .tar file then select "uprade" There are 3 internet explorer popups, a timer, one stating the progress, and a 3rd that says "Do not close this window...softwre is updating." After about 5 seconds, this window goes to the internet explorer error message of "Cannot display webpage" The error message on the ap is "HTTP INSTALL Error: firmware-var file_pathname not found" and "HTTP: error reading in file c:\c1200-k9w7-tar.123-7.JA3[1].tar"
Any help would be greatly appreciated.

Hi Zach,
You are probably hitting this issue;
Note*** Software upgrades fail when you use the web-browser interface to install Cisco IOS Release 12.3(7)JA3 on 1200 series access points. The image size exceeds the access point's 4-MB restriction for software upgrades. Use TFTP to upgrade your access point to this release. For complete instructions on using TFTP to upgrade access point software, see the "Working with Software Images" section in the Cisco IOS Software Configuration Guide for Cisco Aironet Access Points. Click this link to browse to that document:
http://www.cisco.com/univercd/cc/td/doc/product/wireless/airo1100/accsspts/i1232ja/i1232sc/index.htm
From these release notes;
http://www.cisco.com/en/US/docs/wireless/access_point/ios/release/notes/b37ja3rn.html
Hope this helps!
Rob

E71: firmware upgrade issues

Hi, I think I had an E71 with firmware v300.21.012.
Tried upgrading to the newest firmware release 410.21.010.
Now it returns the following message:
Phone Start-Up failed. Contact the retailer.
Tried re-installing the upgrade; did not work. Got same msg.
Any way out or will have to run to the retailer?
Regards,

Had the same issue with an upgrade from v2 to the newest v4 on my E71. Phone booted ok after the update but failed when I did a full restore of my backup - only message was the "Contact your retailer"
The reset hadimassa points to worked on mine. After the hard reset, I manually resentered the mail and basic theme settings and have restore my contacts and messages from backup. I think there may be a miss match between the old settings and the current firmware/os but I have my messages and contacts and it probably could have done with a clear out of the old settings. Not going to try and restore the settings - couldn't risk two heart attacks in one night.
thanks for the link.
Paul R

C160 couldn't open after firmware upgrade

Hi,
We have a problem with our ironport C160 product. When we power on the device, it is starting its services and replies pings you can see from (1).
After that, it doesn’t ping no more and web page couldn’t open. For testing this issue, I connected a console cable to the device from its serial port. It starts asyncos services, then gives an error like (2)
Last night, I upgraded its firmware. It took approximately 2-3 hours and when upgrading process finished I rebooted the device. After I opened and saw the new version installed, I shut down the device from CLI.
Today, it couldn’t open. What can it be originated from and how can we solve this problem?
Thanks,
Mehmet.

Hi Mahmet,
Good to know that the C160 is now working.
Maybe you can check the hard drives stataus from System status or run 'version' from CLI.
You can also log a support case for IronPort engineer to look into what could have caused the system interuption if you wish.
Thanks,
Donny

Firmware upgrade?? Printing Issues?? HP Designjet Z6100ps

I have a Designjet purchase as a demo in 1/2008. The last firmware upgrade that is currently installed is GG-GG_9.0.0.4. I am having printing issues where it prints about 4" of my prints from Apogee Printdrive (which comes from a windows computer) and then wants a restart with the firmware error code. Prints from the MAC are fine and will go straight thru. I have tried multiple firmware upgrades (the latest is GG-GG_11_00_00-2_mvl40-x86-opt_B.dmg) and it is all invalid. After a week of trial and error and trying different upgrades from different computers I am at my whits end. We print to the this printer presslayouts to look at before plating for press. Printing Banners from the MAC is no problem. Anyone have any suggestions. And of course, warranty and service is nill.

I am linking you to the the Designjet forums below. Please just repost your question their it will have better chance of getting answered.
Designjet forum

Firmware upgrade encountered an issue

Right now my Galaxy S3 is sitting at a screen that states "Firmware upgrade encountered an issue. Please use Software Repair Assistant & try again." Whenever I power on my phone, I get that message. I've tried to do an Emergency Recovery in both Kies and Kies 3, but neither are able to recover, and the only way, it seems, to get the SRA is to plug my phone into my PC and get it from Autorun. Since my phone is not leaving the error screen, I don't get the auto run option to install the SRA. Is there any way to download it manually to get my phone running, or is it pretty much bricked and I'll have to look at replacement options?

I found a solution on the XDA forums site, but thanks anyway. Looks like I just needed to run the Software Repair Assistant, which I'm a little surprised that the Verizon store I went to didn't have it on hand to attempt to fix my phone. I got my device repaired, and it's working great. Just really wish my Wiimotes worked in Android 4.3.

WRT54G V8 firmware upgrade, easylink issue

I was having the typical dropped connection issues that these routers seem to be famous for (WRT54G). The easylink application was installed and working. I upgraded firmware to the newly released 8.00.4. After the firmware upgrade the easylink app. still worked for all functions except for setting wireless security. For that, any changes had to be input manually through the web based utility or whatever it is called (inputting 162.198.1.1) in the adress bar.
I had a software conflict and had to uninstall the Easylink advisor software and then reinstall it. After reinstalling, the easylink will not recognize the router at all. Message states something to the effect that the router is either an old Linksys not supported by easylink or another brand. I know this has to be because the easylink has not been updated to work with the new version of the firmware.
Is there any way to get the Easylink advisor to recognize the router with the new firmware?
Or, is there a link to the previous firmware version so that I can flash the router with the previous version? Then I could get the easylink to recognize the router again and will only lose security access after I re-flash with the new firmware.
Or, is there anything else I can do to get the easylink advisor software to recognize the Router with the new Firmware installed?
Thanks

The Easy Link firmware should connects using the new firmware ....
Reset the router for few seconds ,.......After reset disable all firewall & run Easy link tool .....
It will work .....

RE1000: 1. Firmware upgrade and strange issues. 2. WPS 'on' despite being clearly disabled

1. WPS shows 'on' in the RE1000's web status page even though it shows disabled in the wireless security page!
2. The unit seemed to be acting up multiple times ("attempting to connect" or whatever the exact message is) in the middle of both the firmware upgrade to 1.0.01 and the subsequent firmware downgrade to 1.0.00
Luckily it did NOT get bricked!
It also at times would just stop responding or redirect to to the erouter page, despite clearly being in the RE1000 web admin pages and clicking wireless survery links etc.!
Bizarre!
It may be that it needed rebooting / resetting, but it happened during the first upgrade.
3. It also said 'authentication / authorization failed' when I attempted to manually connect to my AP in the 'Site Survey' screen. However, when I then go to 'WLAN statistics' it shows Status: Associated anyway.
Bizarre!
Has anyone else seen any of this?

Mort wrote:
What is the make and the model number of your router? The RE1000 is meant to extend the range of an 802.11n network. If attempting to extend the signal for a traditional 802.11g router you will not achieve the desired performance because it is not optimized to extend standard 802.11G signals.
So if you are using n-technology router I suggest you to reconfigure the RE1000..
Here is the link for the configuration of the RE1000
http://www6.nohold.net/Cisco2/ukp.aspx?pid=93&login=1&vw=1&app=search&articleid=22045&userrole=Links...
Setting up your RE1000 using the setup CD
http://www6.nohold.net/Cisco2/ukp.aspx?vw=1&docid=1165f7b9a6fe4904bd7bf82eea32be0b_Setting_up_your_R...
I am using Linksys's own E4200 which is their current top of the line consumer router (802.11n 300 Mbps on 2.4 GHz and 450 MBps on 5 GHz).
Thanks for the suggestion, but my RE1000 has been configured perfectly since the beginning.
I also do not have WPS enabled (although the one screen says it is while the other setup screen clearly shows it is off) and other than the flashing light (and strange behavior / bugs), it works nicely as far as the actual intended functionality is concerned.
I had the same flashing light issue with my E4200 router, which Cisco finally acknowledged was an issue on their end (which I was convinced all along given how many others had the same exact issue) and which they fixed in the latest E4200 firmware (1.0.03) - see release notes.
I suspect the RE1000 has a similar code defect (bug) that happens under a specific set of circumstances (which explains why not all owners are affected).
Hopefully they will address it soon.

Firmware upgrade crippled cp1025nw

LaserJet CP1025nw color: was working flawlessly
received email from HP 4/3/2012, recommending firmware upgrade to v 20120130.
ran upgrade 4/3/2012 from iMac, OS10.6.8.
got error: 'update failed'
print queue says 'printing', cp1025nw doesn't respond.
printer lights: orange triangle enclosed exclamation mark plus green semicircle
This means: fatal error, per the user manual.
manual instructs to turn off, unplug, plug-in, turn on. I did this several times.
printer lights still indicate: fatal error.
HP utility says: device status: unknown, service ID: unknown, FW version: unknown, driver version 2.0.20110727
                  tried to print configuration page: got error 'cannot establish two-way communication with the device'
                  printer and computer are connected with USB cable, (this cable / port communicates without issue to Epson inkjet printer)
Tried printing from Dell laptop: Latitude E6410 with USB cable: Windows XP professional, 2002, service pack 3.
                  has routinely printed from this computer previously.
error message in printer queue: 'error - printing',
Dell said 'found new hardware' tried to install with HP cd-rom
                  error message said 'the hardware was not installed because the wizard cannot find the necessary software'
ran the HP print diagnostic utility HPPDU.exe file from the Dell with USB cable: 'Everything checks out okay with your printer'
print test page: no response from the cp1025nw
What should I try next?

Since my last post I’ve retried the same troubleshooting described before, this time just from the PC. The result is still the same. Lights on the cp1025nw indicate “fatal error”.
Does anyone know how to put this printer into ‘bootcode’ mode? I’ve read about this in some other posts about HP firmware updates trashing printers.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...
and
http://www.fixyourownprinter.com/forums/laser/63535
Is there some combination of button presses that sends the printer into bootcode so it is ready to accept the firmware?
HP: How do you start up these printers when they are just manufactured to load the firmware?

Sky Router firmware upgraded - can no longer login with credentials

I usually have no problems accessing my sky router (white Sky Hub with ADSL) via the page 192.168.0.1 however I tried to login the other day and was greeted with an updated looking summary screen - all very nice I thought, let's go and explore! However when I put in the usual details - username: admin, password: sky I get prompted to input my details again which is very odd. Now I know that I am the only one who accesses the router in this way as my flatmate has never logged in and probably never will so I can only assume the firmware upgrade has caused the password/username to change. I logged in the other week and the password is saved in my browser so I am sure I am not making any mistake here. I have tried in chrome and IE just in case but I have the same issue in both. Has the new firmware brought a new default password? I cannot find any reference to this anywhere on this site so it seems unlikely. I would rather not reset my router to default settings as I have devices with static IP addresses and port forwarding setup that will take me some time to reconfigure. I don't think there is any feature to backup the config unless you are actually logged in to the router but would love to be worng about this. I am guessing I will have to bite the bullet and reset to factory defaults but would welcome any help or suggestions if possible?

After review the events of the morning.....
I normally keep my routers in the basement where my eth jacks all hub. High on a shelf, I got reasonable coverage on 2.4Ghz even on the second floor. I went to this router for the Dual mode, but found the 5Ghz didn't make it sufficiently well to the second floor. So it was moved to the first floor, on a counter. That morning the router started acting up a bit, not bringing an iphone online. It was looked at - and a couple of post cards that had been placed on top, removed. Air flow was not blocked around the sides in any way - just a few pieces of card stock on top to interfere with convection off the top.
1. There is no way to look at temperature - maybe the device doesn't even know its own temp.
2. There is no fan that I can discern. Clearly, creating a device that is designed to sit on a flat surface in a home environment ought to take into consideration "normal impediments to air flow". Temp controlled fans is simple, well proven tech.
3. This design is small, has TWO radios, sits horizonal (thus is going to have lousy convection) - seems to me an engineer ought to have given more thought to not only providing the user with easy to obtain data (temp), alternative methods (fan/vertical mounting) and/or self-protection (to hot, I'm shutting down rather than corrupt my database).
Having spent millions on Cisco gear in my career, I would have hoped that Cisco+Linksys would have a little more Cisco and a little less Linksys.
me

No power after firmware upgrade on nomad jukebox zen xtra

I have the nomad jukebox zen xtra 30gig that froze up over a year ago after i tried to install the firmware upgrade. After the unsuccessful attempt, the mp3 player stopped working.... I mean no power at all. I've changed the battery and recharged the battery from an outside source...still no luck. I can't even try any of the suggestions anyone gives on this site because I have no power.Does anyone have this problem? More important, does anyone have this problem and know of a solution?I've already set my pc back to wmp 0, I have the firmware on the desktop waiting. Now all I need is some power on this unit so that i can try some of the suggestions that seems to be working for people. Thank you

I have the same problem too, but my unit is a?Creative Normad Junebox Zen Xtra 40GB. I was trying to find a solution to my problem when I read about your problem. I have pressed the reset button, on / off switch, removed the battery, reinstalled the battery, and nothing seems to work. I was hoping you?might get a solution to this problem, so that I might be able to fix my MP3 player. If I hear of a solution, I will let you know, thanks for sharing. Issue:? While updating the firmware to the Zen Xtra 40 GB, the unit powered down and?has never came on again. There seems to be no real reason why the unit should not power up. The battery and the AC adapter are working correctly. I am very disappointed in Creative...

No contacs after firmware upgrade on N70

Hi
I did a firmware upgrade yesterday on my N70 using NSU. Of course I did a backup using the uptodate Nokia PC suite. After the firmware upgrade I saved the data back to the phone aagin using the Nokia PC suite. Everything looks good except that no contacts are there.
I did the upgrade again just to make sure that everything went OK with the same result.
Can some help or has the same problem?
Firmware V 5.0638.3.0.1 18-09-06 RM-84
PC Windows XP SP2
Nokia PC Suite 6.82.22.0
NSU 1.2.0en
Best regards
Chris

not sure about your PC Suite version but this has been well documented in these forums and I had the same problem and with N70. I think it was mentioned as a PC Suite issue, or a combined PC Suite issue N70 issue with many people reporting it. Anyway nothing you can do but enter your contacts or transfer from another phone

Ironport C160 Firmware upgrade issue

Similar Messages

Maybe you are looking for