Ironport C350's in cluster, have to search both to find email's to release

I have two c350's in Cluster on os 7.3. When a user asks to have a email released (quarantined) I have to search both units to find it. For example it could be on ironport01 or ironport02. There is a spam search, but these are not spam emails, these are ones that have been quarantined and I released them, for example audio file attachments. If this is just the way it is, thats all I need to know. Maybe in cluster they have to be the same name?
Thanks

Greetings Parnell, Are these messages already in Policy Quarantine? If yes, then you as an administrator can only release them for the user. In future for new emails, if you want users to release them the messages when hit by a content filter, you can divert the messages using a content or message filter to IronPort Spam Quarantine. Here are the KB articles you can refer to for this information: Can a Content Filter divert messages to the IronPort Spam Quarantine? http://tinyurl.com/coebj3 Can a Message Filter divert messages to the IronPort Spam Quarantine? http://tinyurl.com/s2eql Hope this information helps. Please let us know if you have any questions. Thanks, Jyothi Gandla Customer Support Engineer

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