Ironport C360 Cpu Utilization is 99 %

                   Hi All,
In a Ironport C360 Email Security Appliance , i am getting 99% cpu usage, pl suggest how to resolve it.
Email Security Appliance:
94.0%
Anti-Spam:
2.0%
Anti-Virus:
0.0%
Reporting:
1.0%
Quarantine:
0.0%
Total CPU Utilization:
99.0%
Regards
Amit Shah

Hello Amit,
this is obviously an internal process consuming all the CPU power, as Jamie already pointed out restarting the appliance may fix the problem, however before doing that you could open a support request  have customer support look into that, to make sure not to whipe out any traces. You might also check the following things:
GUI: Monitor->System Capacity->Incoming Mail   Is the traffic or the number of concurrent connections always high? In this case there might be a capacity problem
CLI: status detail       Are there a lot of messages in the quarantine (several 10.000)? Lots of active recipients?  May indicate a problem with the internal database or  reporting.
A  stuck database or workque process would go away after a reboot, a capacity problem, however, won't.
Andreas

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