IronPort DLP Policy Help

Hello Everyone.
I am after some advice, we are currently implementing the DLP Policy engine for all of our Outbound messages, and have had very good success with some of the policies, but there there is one that is not producing the results that we would have expected.
The Transmission of Contact Information policy based on the description "Identifies email transmissions that contain contact information, such as employee or customer names, addresses or email addresses."
However we are finding that it is not picking up customer data, it is just picking up email signatures.  We have made changes to which severities it blocks (Critical only) but it doesn't seem to make a difference.
We have it as the last Polciy to be applied, so it may be that other polcies are picking things up before this, but we can't turn it to block if it is going to stop emails based purly on the signature.
Has anyone esle out there had similar issues or advise for this?

Andreas
Thanks for that, I was hoping this ewas the case.  However I am now confussed.
When we setup the DLP Policies originally, we want to ensure that emails that were being sent securly were excluded from any DLP scanning.  To that end we setup a content rule that inserts a Message Tag.
We then setup a DLP Rule called DLP Ignore that Filters Messages if the tag is present and looks for the message tag we added in the rule.  Based on what the support engineer was telling us this had to be the first rule as DLP works on a first match only.
Based on what you have told me I would therefore expect that if a messaeg contained a Credit Card number and relevent details and therefore triggers the PCI-DSS policy that then bounces the message, even if it was marked as being send securely and had the Message Tag added, then the message should be bounced as "Bounce" in more restrictive than "Deliver".
Unless of course the "Filter Message Tags" option does something that overrides the fact that the message should be scanned by the other policies.
Thanks

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