Irregular N97 Mini screen issue?

I have had my N97 Mini for nearly two years. In that time, it has been a fairly trouble-free device. A few times it has seized, had some issues, and about 18 months ago the touch screen stopped working -- but it was repaired, and I have had no issues since. Until now.
About a week ago, my phone's screen started behaving oddly. I can't really describe it -- the display would overwhelm with static, it would distort irregularly... to describe the visuals, it looked a lot like interference. Flashes of green, things like that. I could, at times, see my homescreen background. But it would disappear as quickly as it came.
Even now, it is still responsive; the phone charges, responds to USB connection, and when I swipe the screen I can feel the vibrations of my homescreen content. When I flip it out, the keys still light up. Everything works fine.
I have not dropped my phone.
About a week or so prior to these complications, it was raining; a couple of droplets go on the screen but I cleaned them away. As far as I know, the phone was relatively dry; though if it was water damage, would it have responded sooner than a week after the phone was touched by water?
I honestly don't know what its problem is, how to fix it, what to do. Any suggestions or likely causes?

Suggest you to back-up your important data as soon as possible (if not yet done...) before something drastic happens. The effects of water damaged can be immediate to over a period of few monts, depending on how much water has gone inside and what parts were directly affected ... Get the phone inspected at Nokia care if you want but preferably opt for a new phone ...

Similar Messages

N97 Mini screen problem

Hi all
I just got a brand new N97 mini via a private sale, i was just wondering if anyone had experienced the same issue i have
The bottom of the screen is showing the white backlight in a thin strip across the bottom where the screen is supposed to be
so in otherwords i have a screen that is maybe 0.2mm too short so the backlight is showing ? does this make sense ?
i can only get rid of it by tilting the phone forward so im viewing at a different angle
Is this one for a nokia care point?
any advice welcome
thanks alot

Without seeing the phone it's difficult to advise, and sounds like a physical problem to refer to Nokia Care Centre, however you could try installing a new theme, if the line dissappears just carry on using the phone !
Try here, I've used loads without a problem:
http://www.tehkseven.net/theme/nokia-n97-mini-themes-5.html
Good Luck
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N97 mini LCD issue

By mistake I kept my N97 mini in back pocket of my jeans and kept sitting for around an hour !! I believe that LCD was facing my body while it was in pocket. I assume it got pressed by body weight and now touch is not working properly, specially lower part of lcd. Do I need to take it to Nokia care or do I have any other option ?

If you are sure that the issue started after that then most probably its related to Hardware and its best to visit Nokia care... but before you do that back-up your data as in all probability this will be wiped-off during the repairs...

N97 mini software issues

It has been a week since I purchased a new N97 mini and I had to restart it almost 20 times since then.
Here are the issues I see with this phone, Iam not sure if it is software/hardware/memory issue:
1. After downloading music from nokia music store, music player doesnot respond to the refresh music library and if you persistent in forcing it to refresh, phone freezes and you will have to literally take the battery out. The issue when I looked at a little more in this case is, whenever music files are stored in anyother directory then Music in the Mass memory, software has issues in refreshing library.
2. To come around the above issue I downloaded music to my PC and stored in Music directory in Mass memory, now there is second issue that came up.....This time it refreshes fine, but when switching between two albums in the library phone freezes again, and being persistent again in this case will make the phone freeze to the worst possible extent where in you will not be able to receive any phone calls and you will have to remove the battery and restart it.
3. To come around the above two, I started playing music from file manager by opening the file, and bingo there is a problem here as well, file manager freezes to death....
I didnot approach Nokia service yet, and am exploring if there is a solution to the above mentioned issues.....
In case you have faced similar issues and found a solution, plz help me, so that I dont have to take my brand new phone to the service centre.....
Pradeep

Hi, firstly I only ever drag and dop mp3 music onto my hard drive and usually fine, did have a refresh problem after update recently and did this (may help you) also if you;ve downloaded a lot of data lately, try cearing privacy data on phones web browser , you may have used a lot of RAM which could cause phone to slow down or freeze.
/t5/Nseries-Devices-and-S60/N97-music-player-problem/m-p/619717/highlight/true#M191075
Hope this helps
Good Luck
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 mini connectivity issues

How do i make N97 mini connect to wi-fi automatically when i'm at home and packet network (3G etc.) when no wi-fi is available? Also how to make it prompt before connecting to packet network, as i get charged for it?
This phone has got a mind of its own at the moment, Facebook widget tries to connect to packet network even when an existing wi-fi connection is extablished (and spotify is using it). I get a beep every time it fails...very annoying!!!
In fact ALL widgets try to establish a packet connection when there's no need and i simply cannot change any settings to make this device work sanely.
Thanks in advance.

Thanks for your replies.
I have gone into Settings > Connectivity > Destinations. There are two access points under "Internet - "BeBox" (Wi-fi) and "O2 mobile Web". Now if i click on wi-fi > Options > Organise > Change Priority, the phone gives two options at the bottom of the screen - "OK" and "Cancel". I click OK. Nothing happens. Wi-fi still priority: 2, O2 mobile Web priority: 1. Tried many times, can't change it. Am i doing something wrong?
Also i set the Wi-fi to "Use Access Point: After Confirmation" from within Destination > Internet > Wi-fi connection > Options > Edit. However given about 30 seconds the phone has connected again to the wi-fi as seen in "WLAN" where it says "Connected to BeBox" (my wi-fi). But it never promted me if i wanted it to connect?? Of course i realise that it connected again also if i try to edit it again where it says "Access point is currently in use: Unable to Edit".
Previous to these changes described above i had set the home screen to "Content to offline mode". No other applications are open. If i set the home screen to "Online mode" i get repetetive error messages "Internet: Unable to connect, try again" which are sometimes very frequent so thai can't interact with the phone until they've stopped. Even with wi-fi at priority: 2, the phone does not attempt to connect to wi-fi once the "O2 mobile web connection" fails, it simply gives this error message. This happens even when there is an active and current connection to "BeBox" under "Connections. i.e. a good wi-fi connection.
I don't understand what this phone is going, i would really appreciate your knowledge and advice because this device behaving unlike anything i've ever used.
(I do intend to get the bolt-on etc at some point but at the end of the day i'd still like to know what my phone is doing and when.)
Thanks in advance.

N97 mini WLAN-Issues after 12.0.110-Update

Never had issues with WLAN-connection on old fw. Did switch off-on already both, the WLAN-Router and the N97mini. Do not want to make a reset because then i have to re-install everything again......
I can usually connect once, for a short time, for one action. (Like synch Favourites with OVI-Maps). After that no chance any more for several minutes.
When i go to connectivity-wlan it says "no wlan available", even after rescan.
I simply have to wait for half an hour, then i can connect again, for one action.
Anybody having the same issue?
Solved!
Go to Solution.

Same problem here. Just upgraded to the N97 Mini from the E61.
I first noticed it in the pre-installed Podcasting (which I listen to 2+ hours a day). Downloads seem to hang after about 10-15 meg of the download is complete. I then noticed it in Ovi when trying to download a video and it would hang during the download as well.
In Podcasting, I have to keep the connection manager open so I can disconnect the connection, then reconnect again in Podcasting. It is very frustrating as an hour long podcast takes three cycles to complete! Please help us Nokia!
In Ovi - you just can not download large files.
BTW - I have a D-Link Router in case there seems to be some type of compatibility issue? No way to test on another WLAN connection at this point.
This is the only major issue that I have identified so far since owning the phone (unless one counts that the phone is absent an automatic polisher/fingerprint remover).
Patient for now - waited to buy this phone instead of getting an eye-moan. Please fix the WLAN issue.

N97-mini multiple issues

Hi,
My phone has multiple problems and I believe by reading the forums that these issues are common to most devices of the same kind. It's a N97-mini, less than a year old and up-to-date (as far as I can remember, because today it decided not to boot anymore).
- First the battery level is not accurate - it nearly goes from full charge directly to empty. Yesterday evening it was charged, this morning it was down. Helpful when you want to use the alarm. And tips for saving battery lifetime are simply **bleep** - what's the point of having a smartphone if you can't use any of the typical smartphones' features? Why would I disable GPRS or Bluetooth on such device?
- Second, I have been unable to boot it today. It has been charging for the whole day now, and keeps beeping from times to times, but I have not been able to turn it on. The power button has no effect. Removing battery and putting it back won't help. Any other method would be appreciated.
- Third, the Bluetooth works very badly - my Jabra headset simply causes the phone to reboot, while my car's bluetooth makes it freeze. I go without now, the power saving advice was actually right...
- Last the RAM is insufficient. Even after a fresh reboot, I'm unable to use most applications. Even email polling stops after a while, saying the memory is full. But there is no application running except for the operating system. I'm not even using the browser. Again, not point of having a smartphone when you can't get emails with it.
I was a Nokia fan before, had a N95 for years with very good experience. Compared to my N97, the N95 was amazing. It had bugs but I knew the workarounds and could rely on it eventually. In my opinion, the N97-mini is a total failure but unfortunately I cannot afford to buy something else. I would appreciate any tip on how to make it boot, at least.
Sigh.

Hi, for message storage, it's a tait of Nokia phones, thet after connection by usb that the storage point will revert to C, so when I disconnect my phone from computer I always check it's still set to E.
As for apps, there are loads of sources other than Ovi, try Getjar .com, you can download to computer and just drag and drop.
As for ovi store, I don't use the app, I simplyuse web browser to go there (it keeps trying to make you install ovi store but ignore it, just select exit.) find the app you want log in and download.
Hope this helps
Good Luck
PS you can remove apps by selecting organise in the apps folder, tap/highlite the app you want to remove and select option-remove
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 Mini connectivity issues (WLAN & GPRS)

Hello everyone,
I am facing some connectivity issues with my brand new N97 mini.
1- I cant change the "preferred" WLAN access point.
I could surf without any problem at work during the week. Now, at home, I am no longer able to use it. Although I connect through my WLAN, whenever I use a program which require internet connection, I get a message "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
2- The same happens when I am outdoors. Although it connects with the GPRS, I am not able to use the internet as it says "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
I would really appreciate your support!
Thanks in advance

edateurope wrote:
Hello everyone,
I am facing some connectivity issues with my brand new N97 mini.
1- I cant change the "preferred" WLAN access point.
I could surf without any problem at work during the week. Now, at home, I am no longer able to use it. Although I connect through my WLAN, whenever I use a program which require internet connection, I get a message "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
2- The same happens when I am outdoors. Although it connects with the GPRS, I am not able to use the internet as it says "Connecting through NAME OF THE WLAN AT WORK" and it returns an error.
I would really appreciate your support!
Thanks in advance
Change the accesspoint settings in the apps that need a connection to always ask.
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N8-00 RM 596 V:111.030.0609; E71-1(05) RM 346 V: 500.21.009

N97 mini language issue

I bought the N97 mini in Australia, in which the default language is Engliash. Since the N97 is not only a mobile phone, it is also a "net book" to browse internet. It is really frustrated that the handset does not support non-English. Can I install other language package?

Language packs are not available to end user to install themselves , only a Nokia care point can do it. So please visit your nearest Nokia care point and let them do it for you.
http://europe.nokia.com/support/repair-and-recycle/repair/care-points
Previous Phones: 6600, 7610, 6230, 6230i, 1100, 1112, N70, N73, N95, N95 8GB, 5800XM, 5230, C5, iPhone 3GS, SE Xperia X10, N900, N8, SE Xperia Arc
Current Phones: Nokia N9, iPhone 4

N97 Mini Texting Issue

I just got a N97 Mini phone yesterday, and it's been working fine. Calling and receiving calls work, and receiving texts works. My network signal is as strong as ever. However, whenever I send text messages, my friends say that they never received any messages. I've sent about 20 messages and none of them has been received. I also saw a post that says that it might be linked to the SMS Memory Full warning. I did have that warning, so I fixed it and the blinking envelope is gone. But people still can't receive my texts, but I can still receive others' texts....
Help???

Operator or Service Provider is one and the same.. Message center is one thru' which the messages are relayed. Contact the operator and ask the settings.. You may even ask them where to enter the details..
before that you may try this..
Messaging-->Options-->Settings-->Text Message...
Message center in use-->SIM Message centre
Message sent as-->Text
Preferred Connection-->GSM
Reply via same centre -->Yes
If this do not help, contact Operator..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

N97 Mini: Compatibility issues with Original N97 W...

As of late, I've been trying to load up my N97 Mini with some new widgets. To my dismay, many of the apps I have found in Ovi will NOT work with the N97 Mini: 90% of the widgets won't be available when I search through the phone's client or through Ovi's online portion. I even tried to change my mobile device to an original N97 in my account settings (of course, scores more widgets show up in searches) and send them to the phone via SMS, but it still shows the message that my device is not compatible.
What gives? The phones are almost exactly the same! Why can I not see/download the same app and widgets?

carman58 wrote:
Which apps do you want ? Ovi is not the only source. Check out Daily Mobile Forum, Nokiausers and GetJar, for a start and contact Ovi to question compatibility. Also can I suggest Googling- Opera mini 5 Beta 2 and Snaptu, both useful to have as shortcuts on your homescreen. Hope this helps and good luck.
Oh, I'm well aware Ovi isn't the only place, but it's annoying to read about a specific widget only to find it won't work with my device. I have stuff from all over the place, but I wouldn't mind a download from Ovi every once and a while
Edit: To explicate my point, I simply don't have the options that the N97 does in terms of widgets. It's rather annoying, especially considering the similar nature of the Mini and the N97.
Message Edited by newtype2011 on 29-Dec-2009 01:15 AM

N97 mini memory issues

hi!
i got n97 mini.
i had some probs with it so i started saving apps from ovi on my memory card and my msgs on the mass memory so if my n97 need to be reset i wont lose too much data.
now i got two probs ,
1. i installed couple of programs from ovi, and they worked for a while and now when i click on them it doesnt do anything, i tried to uninstall them but they dont apear on my installion apps, so i tried to download again from ovi but it doesnt let me download what i already downloaded , i even formatted my memory card , now all the apps icons removed but still i cant download from ovi.
2. the msgs on the mass memory works but once in a while when i receive or send an sms i get an error msg which tells me that now it will use the phone memory, andi need to go to settings again and chage it to mass memory and the msg i had just sent is saved on the phone memory and not on the mass memory.
thank for any help you can give me!!!

Hi, for message storage, it's a tait of Nokia phones, thet after connection by usb that the storage point will revert to C, so when I disconnect my phone from computer I always check it's still set to E.
As for apps, there are loads of sources other than Ovi, try Getjar .com, you can download to computer and just drag and drop.
As for ovi store, I don't use the app, I simplyuse web browser to go there (it keeps trying to make you install ovi store but ignore it, just select exit.) find the app you want log in and download.
Hope this helps
Good Luck
PS you can remove apps by selecting organise in the apps folder, tap/highlite the app you want to remove and select option-remove
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

N97 mini headset issues

I need to use a headset with my N97 mini as I do a lot of driving so I purchased a Bluetrek headset.
I paired the device and everything was ok, the headset icon was on on the phone. However when I make a call, the sound still comes through the handset rather than the headset. I then got a friend to ring me and I answered via the headset, however the sound still came through the handset.
I thought it might be a faulty headset so I tried the standard wired headset you get with the phone, this did the same. The sound was still coming through the handset.
Any ideas?? is it my settings or do you think the phone is faulty?
Thanks

Is your phone branded or vanilla? I've got a vanilla (no logos, provider services nothing, just APs) and I don't have this problem.
-HR.
N97 Mini- RM 555- v11.0.045

IPad mini screen issues

After just 3 hour of my first activation of iPad mini 16 GB wifi
the screen gradualy go black and then completly turns black and the backlit still on
I see just a part of the status bar
I try to take a screen shoot while the issue happening (the attached photo) the photo didnt show any issue
but I also take a picture same time with my camera (also attached) notice the problem on image
I try to reboot after I guess wehere the power of slide and it still going dark
I try to touch some icons when the screen is partly appeared and nothing happened
this issue happening three times during 1 day and I wait about 30 min until its back normal
I know You will tell me to go to Apple store and return it
But I live in Iraq (Middle East) where there is no Apple store and the warranty cover just the software (As they think that software is big issue)
I wonder if that any suggestions or I forget it and pick another brand tablet

backup the device, restore it and setup as new and test - if the same thing happens it is a hardware issue - if you are still under your apple hardware coverage and this hasn't been done due to accidental damage it may be covered.
http://support.apple.com/kb/ht4137

Ipod mini screen issues

I had an first gen. IPOD mini that broke was replaced by apple about 4 months ago. Now the ipod is acting up again. I recently gave this ipod to my sister because I was buying a new one. When I had it, it never had any issues. Now that she has loaded her music on it it has started acting up, I dont know if that is related to anything or not. (maybe a corrupted file she loaded.) The problem is that when you push a button on the ipod to turn it on, it turns on but the second you release the button the screen goes blank. If you put on song, the screen will blank but the song will still play. Also if the backlight is on, the backlight will stay on, but there will be no words on the screen. If you hold down any one of the buttons the screen stays on, even if its a slight push on the buttons it turns the screen on.
I have already tried restoring factory settings, and updating the ipod. Neither of those solutions worked. Can anyone help?

Welcome to Apple Discussions!
Unfortunately, if neither of those helped the situation you may need to send it in again.
btabz

Irregular N97 Mini screen issue?

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