Is 4.x - desktop - being desupported or not in Oct/2006?
I'm at a client that's holding on to 4.x desktop and 4i ('ya, long story).
I've seen the Oracle desupport notices, but they are confusing in that I read that 4 is being desupported to ALL customers on Oct/31/2006, but then on further reading it sounds like it might just be 4i (ie: the crummy non-10g web version) is the one being desupported while the 4.1 desktop is being extended for Apps customers to 2009.
Can anyone confirm this as it sure sounds confusing.
Thx.
Russ
Hi Russ
To all intents and purposes it is being desupported at the end of this month and customers are urged to upgrade. Take a look at my blog posting:
http://learndiscoverer.blogspot.com/2006/09/releases-and-patch-numbers-september.html
Extended support will continue through October 2009 but this kind of support is quite pointless. This support includes the following:
Telephone and Electronic support, consisting of:
1. Answering customer questions
2. Providing customers with known workarounds and already available fixes, when possible
3. Providing customers with migration plans to fully supported products
It does NOT include the following:
1. New fixes to correct software errors (provided during ECS only)
2. Backporting of fixes from later versions to the customer's version
3. Certification with supported products, new operating system releases or new compilers (for example, if a new release of the E-Business Suite (Oracle Applications) is made generally available, Oracle does not guarantee that the supported Database release (in ES phase) will be certified with the new E-Business Suite release)
4. Escalation support, guaranteed response times or skill availability
5. Help with products in the ES phase that are having problems running the current supported products or new operating system versions
So you can see that the support being offered is no better than the support customers can get in this forum. They will NOT get any new fixes, patches, certification on new platforms, E.g. Windows Vista which is out next year, or certification on any new database versions - 11i is to be released later this month but 4.1 cannot use it.
You should try and advise your customer to upgrade and not stay on 4.1.
Best wishes
Michael
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Thus physically removing the files from the Mac makes the BBDM (logically) unable to sync with no-more existing files on the computer...
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