Is a cracked screen covered under the 1 year warranty?

I have had my ipad2 for 9 months and the screen is cracked? Is this covered under the 1 year limited warranty?

tjyambor wrote:
I have had my ipad2 for 9 months and the screen is cracked? Is this covered under the 1 year limited warranty?
In the extremely unlikely event that the screen is damaged due to a manufacturing defect, it would be covered under the warranty. You would have to prove that to Apple that it is a manufacturing defect and not accidental damage. You can read this to see what you replacement options are.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

Similar Messages

  • HT3302 Is a cracked screen covered under the one year warranty?

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    No.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • Is a cracked screen covered under the one year warranty

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    I'm afraid not:
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    An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPod that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details.
    copied from Apple - Support - iPod - Service

  • Does the Apple store repair the iPod touch 5 (32Gb) with a cracked screen under the year warranty? (I know they charge money)

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    If your iPod Touch, iPhone, or iPad is Broken
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    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • Is my HP Compaq Presario covered under the factory warranty

    I have an HP Compaq Presario that is covered under the factory warranty. I was wondering if it covers keyboard replacement, because some keys are getting loose. I was also wondering if it covered the screen because the hinges are loose and the 'top' is  scratchy. It is less than a year old.
    This question was solved.
    View Solution.

    Hi,
    Please check to make sure it is still under warranty using the following link:
       http://h10025.www1.hp.com/ewfrf/wc/weInput?cc=au&lc=en
    You then can contact HP to get the keyboard replaced using "Contact HP" at the top of this page.
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
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    everything in the box is under same warrenty
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  • Is my screen covered under the extended applecare programme

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    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications. 
    Out-of-Warranty Service
         If you own an iPad that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will replace (Apple doesn't repair) your iPad with an iPad that is new or equivalent to new in both performance and reliability for the Out-of-Warranty Service fee listed below. (The replacement will most likely be a refurbished iPad in a brown box, however, it has a new screen, back and battery.)   
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    iPad mini
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    iPad 3rd, 4th generation
    $299
    iPad 2, iPad
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    Make a Genius Bar Reservation
    http://www.apple.com/retail/geniusbar/
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    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
    iGadgetResQ
    http://www.igadgetresq.com/ipad-repair/
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    Paid £120 for a replacement iPhone 3GS 16GB White around 6 months ago, ONLY TWO MONTHS afterwards it seemed to think it was stuck on a docking station, so I got another replacement as it was virtually unusable! Of course I got scammed, and was given a refurbished unit, instead of another new one, after paying £120 as a student for a new one to avoid any further issues! I CANNOT afford a new phone and I am FURIOUS that I may not have the years warranty I practically paid for by buying a new unit that only worked to its full functionality for 2 MONTHS, to get a replacement with only 90 days warranty, how is that right? NOT ONLY SHOULD I GET A BRAND NEW REPLACEMENT AGAIN BUT I SHOULD ALSO HAVE MY YEARS WARRANTY I AM MOST CERTAINLY ENTITLED TO!
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    I deserve my full warranty, I feel like I have been scammed by a huge company that couldn't care less whether their products reach the customer with the sales of goods act i'm mind at all.
    I think this is an outrage, and hope to be reassured by somebody on here.
    thank you for taking the time to read my post,
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    thank you for your reply! I hope you are accurate in what you are saying, I have not voided my warranty in any way, the iPhone I paid for had a fault that meant, for some reason not only did it think it was constantly on a docking station, meaning the speakers nor the volume would work, but it would overheat when charging, this was nothing that I did to the iPhone.
    so in that case I am still covered by the years warranty?
    this is great if I am, although I thought all refurbished replacements only had a 90 day warranty. so if you need a replacement, you've only got 90 days for a component to break in order to get a replacement, which I think is unfair in every way as a refurbished replacement is even more likely to go wrong, not only that but it is more likely to go wrong in a smaller amount of time too!

  • Is Magsafe adaptor covered under Apple Care Warranty?

    Is the power adaptor covered under the applecare warranty? Because the cable connecting the adaptor to my laptop got skrewed up and is not working anymore and I was wondering if it would be covered or do I have to buy a new one?

    *"Is the power adaptor covered under the applecare warranty?"*
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  • HT4528 is a single crack on the front screen of an iphone 5 for verizon  covered under the one year warranty

    is a single crack on the front screen of an iphone 5 for verizon  covered under the one year warranty at no cost

    Not unless the crack is determined to be caused by a manufacturing error.
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  • I droped my I-touch and cracked the screen, is this covered under the warranty ?

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    No
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    Apple - iPod Repair price
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself
    iPod Touch Repair – iFixit

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