Is a cracked screen covered under the one year warranty

Is a cracked screen covered under the first one year warranty on an ipod touch?

I'm afraid not:
What type of damages are not covered by my warranty?
Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, liquid damage, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details. When a service is not covered under the warranty, Apple will return your original iPod to you without providing service, and may hold you responsible for shipping costs, plus any applicable sales tax.
An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPod that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details.
copied from Apple - Support - iPod - Service

Similar Messages

Is a cracked screen covered under the 1 year warranty?

I have had my ipad2 for 9 months and the screen is cracked? Is this covered under the 1 year limited warranty?

tjyambor wrote:
I have had my ipad2 for 9 months and the screen is cracked? Is this covered under the 1 year limited warranty?
In the extremely unlikely event that the screen is damaged due to a manufacturing defect, it would be covered under the warranty. You would have to prove that to Apple that it is a manufacturing defect and not accidental damage. You can read this to see what you replacement options are.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

HT4528 is a single crack on the front screen of an iphone 5 for verizon covered under the one year warranty

is a single crack on the front screen of an iphone 5 for verizon covered under the one year warranty at no cost

Not unless the crack is determined to be caused by a manufacturing error.
Accidental damage is not covered under the standard one year warranty, which is a limited manufacturing warranty, not insurance.

Hi, does anyone know if I buy a 7th generation nano off ebay, will it be covered under the one year warranty even though I wont have a reciept?

Hi, does anyone know if I buy a new 7th generation nano off ebay, will it be covered by the one year Apple guarantee even though I wont have a reciept? I.e using the serial number.

Yes. It will stil be covered and all you need is the serial number.
B-rock

I purchased a ipod classic on 1/27/13. I now have gotten a red x when I turn it on. Is that covered under the one year warranty?

When I went to the applestore I was told that it was covered for only 90 days. What I read on the website says 1 year. The tech also did not seem to know much about the ipod classic. He was very rude and condescending.

Hey James1964,
Sorry to hear about your experience at the store. You can leave feedback here:
http://www.apple.com/retail/feedback/
To address the issue with the iPod, if you haven't already done them, I'd like to supply you with the recommended troubleshooting steps for when you see that red "X" icon on your iPod:
Restore iPod from Disk Mode
Disconnect iPod from your computer.
Manually put iPod into Disk Mode.
Open the latest version of iTunes and connect iPod.
Restore iPod.
Setup Service for iPod
If you cannot force your iPod into disk mode and restore it, then your iPod may need service. Click one of the links below to setup an iPod Service Request online or make a reservation at the Genius Bar before visiting your local Apple Retail Store.
Apple Retail Store
iPod Service Request Online
via: iPod Displays a Red "X" Icon
http://support.apple.com/kb/TS1463
If you already went through those steps and are seeking service, every iPod comes with a one-year limited warranty and 90 days of complimentary telephone technical support. You can read more about it here, and follow the below link to find out how to get service:
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod
Best,
Delgadoh

HT3302 I cracked the screen on my I pod touch. Is this covered under the one year warranty?

I have an iPod touch that was a gift this past Christmas. I cracked the screen and don't know if it can be replaced. I've been told it can be at an Apple Store. Is this true?

1. No.
2. Contact Apple and ask. You'll need to pay for a repair or replacement.
(83864)

My ipad touch sensitivity is not working like it should. It is an ipad mini and I have had it for only 6 months. Would a repair be covered by the one year warranty?

My ipad mini has not been functioning properly as of late and it is making me worry. What could be causing this problem? Are such changes covered by the one year warranty?

If there is a hardware problem that is causing the lack of touch screen sensitivity, it would be covered by the warranty as long as the problem was not caused by accidental damage - like dropping the iPad, getting it wet, letting it get too cold, too hot ...something like that.
See if this helps. Close all of the apps in the recents tray and then reboot your iPad.
Tap the home button first. Then double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Are the charge cords covered by the one year warranty on the iphone 5?

My family bought four new iphone 5 phones in December of 2012 and only one phone charging cord works now. Does anyone know if apple covers the cords under the one year warranty?

Yes so long as they have not been broken through abuse or damage.

My ipod touch has a cracked screen, is this covered by the one year warranty?, My ipod touch has a cracked screen, is this covered by the one year warranty?

My ipod touch has a cracked screen is it covered by the one year limited warranty?

Apple will exchange yuor iPod for a refurbished one for:
Apple - Support - iPod - Repair pricing
A thrid-part place like the following may be less expensive. Google f
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screensr more places.

My iPhone 4 lock button broke, will Apple fix/replace it for free under the one year warranty?

I've had my iPhone 4 for just under a year now and a couple weeks ago the lock button broke. At first, it was just difficult to press down and now it's just completely stuck. I've been using the assistive touch but it's kind of a hassle. I still have a few days left of my one year warranty, so if I went to the Apple Store would they fix/replace my phone for free or would I have to pay? Also, I was having issues with my speakers previously so I went to get it fixed and they said my phone has water damage and I would need to pay to fix it. Will the water damage effect them fixing my lock button too or is it different? Any advice/guidence is greatly appreciated!

If there is water damage then they will likely conclude that your issues are a result of that and you will have to pay.
But don't ask us, ask them. We're users and this have no idea what Apple will say in your case.

HT1349 Is the Apple Magsafe 2 Power Adapter covered under Apples one year warranty? I cant figure out how to check the date. The serial number is to long to enter.

I need help finding out warranty information on the Apple Magsafe 2 Power Adapter. When I enter the serial number, it is too long for the box. Any help would be appreciated. Thanks.

I got this from my father. It looks like it is an aftermarket package and not something that came with the original Mac. I will try to attach a picture of the item box and the barcode label. The actual part number is MD506LL/A .

My button has stopped working all the time is this covered by the one year original warranty?

My button on my ipad does not work all of the time does any one know if this is covered under the original one year warranty?

If you have a hardware issue (the home or power button not working certainly would be hardware) and you make an appointment at the Apple Genius Bar, if it is found to be defective, it certainly would be covered under the one year warranty.

Does the one year warranty apply to replacement iPhone 4s?

On July 2, 2012 I purchased a replacement iPhone 4 from the apple store. A couple weeks ago it stopped vibrating. It's March 6, 2013, if I bring my phone into the apple store will it be covered under the one year warranty? Will they replace it for free or will I have to pay $100?

The warrenty on a replacement phone is either the remaining warranty on the phone being replaced or 90 days, whichever is longer.

My daughter dropped her Ipod and the screen is shattered....is that covered by the one year service plan?

My daughter dropped her Ipod touch, and the screen shattered...can anyone tell me if thats covered under the 1st year warrenty? and If not how do i go about getting it repaired?

User abuse is not covered. They will not replace the screen, but rather the iPod itself, and will do this for $99 (for 8GB model). See here for more details: http://www.apple.com/support/ipod/service/prices/

Is an electrical problem covered under the 1 yr. warranty? I heard a "fizzy" noise when I plugged in my charger. Now my screen is blank/black.

Is an electrical problem covered under the 1 yr. warranty for the iPhone 4? I heard an electrical "fizzy" noise when I plugged in my charger. Now my phone screen is black/black.

Like any warranty on any product, it covers manufacturer defects.
Make an appointment at the genius bar

Hi there, i have question regarding my dads ipad mini. theres a crack running from one corner down across the screen cause of my little brother. im not sure if apple will repair this for me? Im still within the one year warranty if that helps

I Have a ipad mini i bought my dad as a gift and he let my little brother play on it frequently (9 years old) and one day he dropped it in its case, it seemed fine till a hairline crack in the corner began to swim across the screen. It's still within the one year warranty i checked online but im not sure what apple will do for me or can do for me? Can it be replaced?

It will cost you approximately US$219.00.
Apple will replace the entire iPad; they don't repair.
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipad

Is a cracked screen covered under the one year warranty

Similar Messages

Maybe you are looking for