Is a Faulty charge port covered under iPhone 5's standard one year warranty?

Is a Faulty charge port covered under iPhone 5's standard one year warranty? As in the phone will go from charging to not charging without even moving the phone. It happens with multiple chargers as well so it is the phone.

As long as it was not covered by damages yes it is covered. Make a Genius Bar appointment at your nearest Apple Store and back up your iPhone before you go in.

Similar Messages

  • HT4528 is a single crack on the front screen of an iphone 5 for verizon  covered under the one year warranty

    is a single crack on the front screen of an iphone 5 for verizon  covered under the one year warranty at no cost

    Not unless the crack is determined to be caused by a manufacturing error.
    Accidental damage is not covered under the standard one year warranty, which is a limited manufacturing warranty, not insurance.

  • Is my iPhone 5 charger cable covered under the AppleCare warranty?

    Is my iPhone 5 charger cable covered under the AppleCare warranty? I need to know because mine no longer works and I don't want to have to pay if I don't need to for a new cable. I have heard that you can but better safe than sorry right.
    Also I know that there are two size cables the regular (0.5 m) and a longer one (1 m). Does anyone know if instead of getting my broken cable of regular size if i could get the longer one. Just wondering.
    Thanks for any help

    everything in the box is under same warrenty
    not just apple products it's the general warrenty law

  • My iphone 4 has a faulty charging port - bought UK in July 13 through Orange shop

    Faulty charging port. Tried new leads, chargers etc. How do i find out about warranty? UK

    You have a one year warranty. Make a Genius Bar appointment at your nearest Apple Store.

  • Are the charge cords covered by the one year warranty on the iphone 5?

    My family bought four new iphone 5 phones in December of 2012 and only one phone charging cord works now.  Does anyone know if apple covers the cords under the one year warranty?

    Yes so long as they have not been broken through abuse or damage.

  • Droid incredible 2 faulty charging port

    I have a droid incredible 2 and have seen numerous posts on this website and on HTC's regarding a faulty charger port and wanted to hear of how people had this issues resolved or not.
    Verizon, HTC, and PCD the company that repairs these phones for Verizon or something....all told me "unfortunately that isn't a KNOWN issue with this phone"? and that they are unable to help me unless I just buy a new phone at phone price. Are you serious? How many people have wrote on this forum and HTC's forums about this same exact issue and they want to act like its the first time theyve ever heard about it when I call. Seriously disappointed with the lack of customer service so far on this matter. How can you flat out lie about a problem so commonly discussed?
    I am out of my 1 year time frame...but this is still a widely experienced and discussed problem on this phone. A problem is a problem, its not our fault that this port is bad on these phones. Mine just happened to take a little bit longer to surface and I don't think we should be responsible when something happens this way.
    I bought a new car charger, wall charger, and even an extended life battery just to be certain it was the port itself. The phone charges 1/5 times that I try, and if so its barely significant.
    Has anyone had experience getting their phone exchanged if it was after the 12 month mark?? What should I do. Thanks for any advice.
    (In the future I will buy the insurance but I will never buy an HTC phone.)

    First all, give it a little bit more time to charge.
    If it still doesn't work, make sure the charger is not bad. The phone can be charged either using the wall charger or by plugging the USB cable into your computer. So first test both charging methods. If neither works, I say take your phone to a Verizon store and ask them to charge it using their charger. If they can charge it then likely your charger or USB cable might be bad. If they can't charge either then something is wrong with the phone or the battery.
    Now about the loose charge port, one  likely cause is the black frame around the port that is making noise. I know that because I had the same problem and I took my phone to the store and asked them to show me another brand new phone and it had exactly the same problem. If you open the back cover you can see why. This problem shouldn't affect anything other than being annoying.
    Edit: Didn't see your edit about light blinking when I wrote my reply. Could it be battery overheating? Or could it be bacause your phone is turned off while it's being charged. I have seen in other forums that people were saying it blinks if the phone is turned off or the battery is nearly dead.

  • I am having problems with the charging port of my iPhone, it is not bring recognised on my laptop and directly to an electrical socket. Please what should I do?

    I am having problems with the charging port of my iPhone, it is not bring recognised on my laptop and directly to an electrical socket. Please what should I do?

    Check that the LCI in the dock connector of the iPhone hasn't been set off as shown in the article below:
    http://support.apple.com/kb/ht3302
    Try a reset aswel:
    - hold the home button and sleep/wake button down for atleast 12 seconds
    - release both buttons as soon as you see the apple logo appear

  • HT3302 Is a cracked screen covered under the one year warranty?

    Is a cracked screen covered under the one year warranty?

    No.
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • My iPhone 4 lock button broke, will Apple fix/replace it for free under the one year warranty?

    I've had my iPhone 4 for just under a year now and a couple weeks ago the lock button broke. At first, it was just difficult to press down and now it's just completely stuck. I've been using the assistive touch but it's kind of a hassle. I still have a few days left of my one year warranty, so if I went to the Apple Store would they fix/replace my phone for free or would I have to pay? Also, I was having issues with my speakers previously so I went to get it fixed and they said my phone has water damage and I would need to pay to fix it. Will the water damage effect them fixing my lock button too or is it different? Any advice/guidence is greatly appreciated!

    If there is water damage then they will likely conclude that your issues are a result of that and you will have to pay.
    But don't ask us, ask them. We're users and this have no idea what Apple will say in your case.

  • IPhone 5 lock button not working at all. If I'm in the one year warranty still but don't have apple care will I have to pay to get it fixed or will it be covered

    I have a iPhone 5 and about a month ago my lock button stopped working. It takes me about ten tries to power it back on or to lock it. If I'm still in my one year warranty will I have to pay to get it fixed? I didn't purchase apple care though so I'm wondering if it's going to cost me to get it fixed or if it's still covered because of the one year warranty? Thank you!

    If it's due to a manufacturing defect, the warranty will cover it. If it's due to accidental damage, it'll cost to get it fixed unless it happened during an authorized repair.
    (88551)

  • I just changed my iphone 4s and received another one as i was still under my one year warranty, and now when i play music via headphones there is a volume limit on it, i have tried to turn it off but it wont turn off someone please help

    i just changed my iphone 4s and received another one as i was still under my one year warranty, and now when i play music via headphones there is a volume limit on it, i have tried to turn it off but it wont turn off someone please help>>>

    Hi kingminjing,
    Have you checked your Control Panel to make sure you don't have the flashlight turned on?
    Swipe up from the bottom of the screen and make sure the flashlight icon (bottom left-hand corner) is not white. If it is, tap on it to turn it off.
    Cheers,
    GB

  • Is a cracked screen covered under the one year warranty

    Is a cracked screen covered under the first one year warranty on an ipod touch?

    I'm afraid not:
    What type of damages are not covered by my warranty?
    Apple's Limited Warranty for iPod excludes coverage for damage resulting from accident, liquid damage, disassembly, unauthorized service and unauthorized modifications. Please review the warranty for further details. When a service is not covered under the warranty, Apple will return your original iPod to you without providing service, and may hold you responsible for shipping costs, plus any applicable sales tax.
    An iPod that is ineligible for warranty service may be eligible for Out-of-Warranty (OOW) Service. For example, an iPod that has failed due to damage or liquid damage is ineligible for warranty service but eligible for OOW service. However, certain damage is ineligible for OOW service, including catastrophic damage, such as the device separating into multiple pieces, and inoperability caused by unauthorized modifications. Please see Apple's Repair Terms And Conditions for further details.
    copied from Apple - Support - iPod - Service

  • Does the one year warranty that comes with my phone cover the charging cord ?

    I have an iphone 4S and the charging cord that came with the phone has stopped working. I was wondering if the one year warranty that i have for my phone covers the charging cord ?

    if the cable is damaged you will need any way another one, so call Apple and ask for replacement and in case they recieve the Cable and they find out that it's covered they will bill you and then you will see that the deposit is less expensive then to buy new Cable

  • Does the one year warranty apply to replacement iPhone 4s?

    On July 2, 2012 I purchased a replacement iPhone 4 from the apple store. A couple weeks ago it stopped vibrating. It's March 6, 2013, if I bring my phone into the apple store will it be covered under the one year warranty? Will they replace it for free or will I have to pay $100?

    The warrenty on a replacement phone is either the remaining warranty on the phone being replaced or 90 days, whichever is longer.

  • I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?

    I bought my iphone 5s a week before and now its volume "up" button is not working when pressed.Does anybody know what to do to make it work?I have a one year warranty.Should i give it to apple retail shop or is there any way to solve this problem?

    IF it is a manufacturing defect and you bought the device from Apple or an authorized Apple retailer, then take it into Apple.

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