Is Adobe having problems validating serial numbers for Acrobat XI Std?

I purchased a serial number this morning, but activation says the serial number is invalid. I have spent over an hour chatting with support but have had no luck?

Hello All,
This is a known issue and the Adobe Engineering Team is already working on it on a High priority.
On first analysis, there seems to be some problem with back-end server.
I will keep you posted.
Regards,
Anoop

Similar Messages

  • I have the Photoshop Photography Program and every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    I have the Photoshop Photography Program and now every time I try open Photoshop CC it asks me for a Serial Number. It keeps saying my trial period has ended. How can I get this working since Adobe doesn't issue Serial Numbers for CC.

    Jodie84,
    I have just checked your account and found that you indeed have bought a Creative Cloud for Teams subscription but you have assigned the single seat to another user hence you ( If you are using your own Adobe ID ) are getting the trial error message.
    Two options : Either reassign the seat to your self or add an additional seat and invite your self in the same Team.
    Cheers,
    Kartikay Sharma

  • I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?u

    I originally bought Acrobat 9 and later upgraded to Acrobat 10 pro. My computer crashed and I am trying to re-install Acrobat 10 pro. I have serial numbers for Acrobat 9 and an Acrobat 10 pro upgrade. What do I do?

    Hi Shane,
    Please download Acrobat X Pro from the link below.
    http://www.adobe.com/downloads/other-downloads.html
    Install the software and when prompted for the previous version qualifying product, select Acrobat 9 and enter the serial key of Acrobat 9.
    This should install and activate Acrobat X Pro on the machine.
    Regards,
    Anand

  • Problem with serial numbers for Lightroom 5

    I bought a physical copy of Lightroom 5, 38 days ago. As my Mac doesn't have a CD driver, I downloaded the 30 days trial version on Adobe website and now my trial time is over I try to enter the serial number I had with the physical package I bought 38 days ago and it doesn't work. Take in note than I converted the serial number from the box (serial number with letters and numbers) into a the active serial number on Adobe website (serial number with numbers only) 38 days ago. This ''active serial number'' doesn't work now ..

    I figured out than my ''active serial number'' was too old. Now I have a new one and I don't know what to do with it. I login Lightroom 5 and my development page is blocked .. It's written I know have 29 days left remaining for my trial version of Lightroom... I have an activation number, what does I do with it know ?

  • Want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. Where do I start?

    want to install Indesign on my new computer but am having trouble. First bought CS2 in 2009 and upgraded to 7.5 in 2011. I have the serial numbers for both and was able to use it on my last computer. I don't use Indesign that often but there are some projects that it's good for. Where do I start?

    Lchrichton123 what version of InDesign specifically are you wishing to install?  You can find links to the installation files for the majority of Adobe Creative software titles at Other downloads

  • Adobe won't validate serial numbers that I was given for Photoshop CS6 Extended on Mac.

    Adobe won't validate serial numbers that I was given for Photoshop CS6 Extended on Mac.  What should I do?  Calling won't work as I am deaf and I could not find any solution on internet to this.  I tried offline option and also reinstalling program but both of these would not still validate serial numbers that Adobe give me.  Any ideas?

    You can contact Adobe Support by online chat to help resolve serial number and activation issues.
    Here is a link to a page with options to help make contact:
    http://www.adobe.com/support/download-install/supportinfo/

  • Problem with serial number for Photoshop CS 6

    I have installed Photoshop CS 6 on my new PC, I have a Serial number but got the answer that it is wrong ( I have checked With My Adobe and it is OK). I have also tried the Serial numbers for CS 5 and CS 4 but With the same results. What to do??

    Error "The serial number is not valid for this product" | Creative Suite
    http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html

  • Missing Serial Numbers for CS4 COmponents & Acrobat X Pro

    Greetings!
    I installed CS5.5 on my 32-bit system, which means I had to install the included "complimentary" CS4 copies of After Effects & Premiere Pro.  As stated in one of the Adobe troubleshooting sections I read, the CS4 components require a separate CS4 serial number.  As also stated in that same section, Acrobat and CS products have different serial numbers.  Unfortunately, I was only given one serial number, and that one was for CS5.5.  See image below for related screenshot collage.
    The serial number has been intentionally rendered unreadable for obvious reasons, but it's sufficient to show that there's only one serial number associated with my products.  I need serial numbers for the 32-bit CS4 components and for Acrobat X Pro.  How do I get them?  I tried chatting with an Adobe support agent a couple weeks ago, and he told me he couldn't help me.  He said I needed to get the serial numbers from the company that provided me with the CS5.5 serial number (Identit-E, who evidently gets involved with providing serial numbers for validated student license purchases).  They said they couldn't help me, and that I had to get with Adobe!  So I'm being run around in circles with nobody taking responsibility!  And when I tried to follow instructions and a link that I thought MIGHT give me some answers (on this page:  http://kb2.adobe.com/cps/517/cpsid_51791.html)...
    "In North America: If you're a student or educator, look in the Adobe Student Licensing website"
    ...I got a warning from my browser that it's an untrusted site:
    I'm not into taking that kind of risk.
    So I've done about all I can think to do, including contacting the actual reseller who sold me the software (no word from them yet).  Nobody's claiming responsibility, and they're pointing at each other.  That leaves me in the middle with no answers and only partially working, very expensive software!
    If there are any ideas from folks on this forum, I'm all ears!
    Thanks!
    Scott

    ScottSutherland can you please private message me with your contact information.  So we can work on resolving your difficulties.

  • Error in bapi_goodsmvmt_create: Maintain serial numbers for total quantity.

    Help!
    I am using bapi_goodsmvmt_create.
    But it always return the error message : Maintain serial numbers for total quantity.
    I passed all the required parameters as specified in the forums that i had browsed.
    Pls advise what is the cause of the error?
    Thanks and God bless.

    Hi Sridhar!
    Thank you for the very helpful link.
    That link ended solve my problem. 
    Sorry for this late reply.
    navi

  • I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.

    I installed Adobe 8.0 and keep getting the following message when I try to open it: Warning: you entered an invalid serial number in adobe 8.0. Please re install adobe under a valid serial number.

    Adobe Acrobat 8.0
    standalone version
    Worked for years.......pc crashed.......fresh install of everything, but Acrobat will install, but I get error message when I try to use.

  • R12 - API to Create Serial Numbers for Ordered Item in Receipt

    Hello All,
    I got a requirement to create PO Receipt using PL/SQL code. For that i have created PL/SQL code to insert data in following Interface tables,
    a) rcv_headers_interface
    b) rcv_transactions_interface
    After inserting data in Interface table executed Concurrent Program "Receiving Transaction Processor" to process data from Interface table to Base Table. This process is working perfectly fine for "Non-Catalog" requests. But if i try to process any PO having Inventory Item whose Serial Control is set to "At Receipt" then i got following error at Interface table,
    "Fail to validate serials".
    To resolve this issue i need to create and process serial number for Ordered Item selected to Receive. Can anyone guide me regarding how can I generate Serial Numbers using API for PO Receipts.
    Regards,
    Priyanka

    Hi,
    Just populate mtl_serial_numbers_temp table correctly (by specifying transaction_temp_id = RTI.interface_transaction_id)
    and serial number range in fm_serial_number - to_serial_number respectively.
    You may entermultiple MSNT records with same transaction_temp_id.
    You may need to populate PRODUCT_TRANSACTION_ID = RTI.interface_transaction_id and PRODUCT_CODE = 'RCV'.
    Oracle will create all the serial numbers for you when the records get processed.
    Thanks,
    Hrishi

  • HT1349 Do I only have a certain window of time to register my Apple Service and Support protection plan before it expires? I certainly hope not I paid for it and could never get the serial numbers for product & protection to sync together!

    Do I only have a certain window of time to register my Apple Service and Support protection plan before it expires? I certainly hope not I paid for it and could never get the serial numbers for product & protection to sync together!

    Normally must register an AppleCare plan before the original warranty on the Mac expires. If you have problems registering the AppleCare plan for your MacBook, call Apple tech support and ask to be connected to AppleCare Plan Adminstration.
    For future posts, please make sure you're in the most appropriate forum for the product or service you're asking about. You'll be most likely to get quick and accurate help that way.
    Regards.

  • Is anyone having problems downlaoding new update for window

    Is anyone having problems downlaoding new update for window

    You ought to be very pleased with that MacBook. 16 GB memory and a 512 GB SSD is a very robust configuration that should serve you well for many years.
    Mavericks runs extremely well on a MacBook Pro with a quarter that amount of memory.
    Since Mavericks is free it doesn't really matter if it or Mountain Lion is installed when you buy it. You really should purchase Macs from the Apple Store since they won't be any cheaper anywhere else, and that is the only way to buy one with absolute assurance it has not been misused or improperly stored.
    You can order a Mac configured with custom options on a Sunday evening and it can be on your desk that Wednesday morning. Shipping is free.
    I have no idea why anyone would by a Mac from anyone other than Apple, but they do. Complaints from those who buy Macs from "big box" resellers appear on this site in disproportionate numbers, for reasons that are not clear.

  • Serial Numbers for Sales Orders

    We have a business Process where we do not maintain any serial numbers for the products. How ever one of our customer maintains serial numbers for the products that come to their warehouse.
    This customer will send in the serial numbers for each material and quantity in the inbound 850 Idoc and he wants those serial numbers to be printed on top of the boxes. so that he can scan them while receiving the GR and do automatic posting at thier system.
    we have to store this serial numbers against this sales order and print them in the shipping tags for the finished products  that are to be sent to  this customer.
    Now
    1) we do not want to use serial number profiles because it effects every sales order / delivery created for that material. the serial numbers should be assigned only to the orders from this specific customer.  Is there any way to acheive this?
    2) in the sap idoc 850 ( message type ORDERS05) how do we store the serial numbers. what segment and fields are available for this purpose. 
    3) how to save this serial numbers in the sap system against the sales order created for this customer.
    Your answers will be highy appreciated.
    Thanks,

    Thanks for all those wonderful replies..
    I am looking more at  a standard solution. with minor changes..
    Storing the serial numers in text items is possible but not practical, the more the quantity the more difficult and time consuming is this process for ex if this customer orders 10,000 qty. then it would be tough.. and again to solve that problem we have to break   the qty into multiple line items and this is only a alternatve but not a good solution i guess.
    I thought  this scenario should be more in practice because, customers can request us to put their serial numbers on the packing boxes that we send them.
    So just wondering if any our colleagues have already worked in this scenario.. While doing a search I saw a couple of questions regarding the same situations back in 2005 and 2007  but the questions were marked as answered without mentioning the solution they approached to solve this problem.
    Can any of you suggest me whether is this scneario a standard one ?

  • 'Maintain serial numbers for total quantity error in bapi_goodsmvt_create

    HI Experts,
    I am doing a goods movement programatically by using BAPI_GOODSMVT_CREATE.
    Though I am passing the serial no. for the document item still I am getting an error: 'Maintain serial numbers for total quantity'.
    My code goes like this:
    *-- Read all the items for the item category belonging to the plant
         loop at lt_lips into lw_lips where pstyv is not initial.
    *-- Process the goods movement -  Fill the data
              lw_gmvt-material = lw_lips-matnr.
              lw_gmvt-plant = lw_cat-werks.
              lw_gmvt-stge_loc = lw_cat-lgort.
              lw_gmvt-batch = lw_lips-charg.
              lw_gmvt-move_type = lw_cat-bwlvs.
              lw_gmvt-customer = <st_xvbpa>-kunnr.
              lw_gmvt-s_ord_item = lw_lips-posnr.
              lw_gmvt-entry_qnt = lw_lips-lfimg.
              lw_gmvt-entry_uom = lw_lips-meins.
              lw_gmvt-entry_uom_iso = lw_lips-meins.
             lw_gmvt-ref_doc = xlikp-vbeln.
              lw_gmvt-quantity = lw_lips-lfimg.
              lw_gmvt-base_uom = lw_lips-meins.
              append lw_gmvt to lt_gmvt.
              clear: lw_gmvt.
    BOC for serial numbers
              if lt_ser02 is not initial and lt_objk is not initial.
                clear: lw_ser02,
                       lw_objk.
                read table lt_ser02 into lw_ser02 with key sdaufnr = cvbak-vbeln
                                                           posnr = lw_lips-posnr
                                                           sd_postyp = lw_lips-pstyv binary search.
                if sy-subrc = 0.
                  read table lt_objk into lw_objk with key obknr = lw_ser02-obknr binary search.
                  if sy-subrc = 0.
    *-- Check if serial number is populated
                  if lw_objk-sernr is not initial.
    *-- Fill the serial number table for BAPI movement
                      clear: lw_sno.
                      lw_sno-matdoc_itm = lw_lips-posnr.
                      lw_sno-serialno = lw_objk-sernr.
                      append lw_sno to lt_sno.
                  endif. "Serial number not initial
                  endif. "OBJK read
                endif. "SER02 read
              endif. "SER02 and OBJK is not initial
    EOC for serial numbers
            endif. "Category table read
            clear: lw_cat, lw_lips.
         endloop.
    *-- Execute the BAPI only if item table is filled on the above condition
         if lt_gmvt is not initial.
    *-- Fill the header details
            lw_header-pstng_date = xlikp-erdat.
            lw_code-gm_code = lc_03.
    CALL FUNCTION 'BAPI_GOODSMVT_CREATE'
              EXPORTING
                GOODSMVT_HEADER               = lw_header
                GOODSMVT_CODE                 = lw_code
               IMPORTING
                MATERIALDOCUMENT              = lv_mblnr
                MATDOCUMENTYEAR               = lv_mjahr
              TABLES
                GOODSMVT_ITEM                 = lt_gmvt
                GOODSMVT_SERIALNUMBER         = lt_sno
                RETURN                        = lt_return.
    Please suggest.
    Regards,
    Sangeeta.

    Hi Banerjee,
    Actually we are trying to use the same bapi from se37, we are passing all the details which is required to process the bapi_goodmvt_create. But still the bapi returning the same error what sangeeta got in the above. Can you please guide me how to achieve this.
    how the values has to pass to the Serial Number?
    What exactly meant by Counter Values ?
    Regards,
    Siva

Maybe you are looking for