Is Adobe suffering a crisis? I have been unable to change credit card info for 2 days.
Is Adobe suffering a crisis? I have been unable to change my credit card of record for a Creative Cloud subscription. Support staff could not do it. Can't do it online even though help articles say one can. Have now been waiting 40 min to talk to someone today. What's going on? Changing billing info is pretty routine. Why can't Adobe do it.
Are you able to log in to your account and see an Edit Billing link?
http://forums.adobe.com/message/4770306
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What am I doing wrong?
Do you mean the "can't connect to the iTunes Store" message?
Can't connect to the iTunes Store - Support - Apple
Best Fixes for 'Cannot Connect to iTunes Store' Errors | iPad Insight -
I have been using the same credit card for about a year and now it's telling me my security code don't match so it won't let me buy anything.... Any ideas
Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorisations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page -
Hello. I have an ipod touch 4th generation. I have been trying to work facetime and imessage for 3 days, i sign in with my user ID and it says signing in and verifying but then it goes back to the sign in page. Can anyone help?
I disabled all my computer's firewalls and sure enough, IT WORKED!! My iPod is updated and just now finishing restoring! Thank you SOOOO SOOO much. : D
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I have been trying to update to IOS 6 for 3 days now - my Iphone4S is in middle of restore and it gets so far then stops - no error messages - the bar does not move further. it stops at different places -
can anybody help please
KulbirStewart
This forum is for questions regarding the LabVIEW Datalogging and Supervisory Control Module. You will have more luck posting this question in the general LabVIEW forum.
Good luck -
Since installing the lastest soft wear I have been unable to log into internet banking for nab on the app and via safari? Anyone have an idea why?m
I experience similar problem with working in internet. Also use Safari.
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How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?
How do I update credit card info for my iCloud Apple ID only (I have a different iTune Apple ID)?
I hope by now you found it already, but if not ...
iTunes Store: Changing account information - Apple - Support
it is the same as itunes account. -
How do I change countries from Hong Kong to Australia (as I dont hold HK credit cards)
Once I have done that I can then put in new credit card info for itunes.
Thanks NeilSettings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
I HAVE BEEN UNABLE TO SEND AN E MAIL FOR 3 WEEKS NOW ON RECENTLY INSTALLED FIREFOX
I RECENTLY BOUGHT AN APPLE MAC AIR, and was using Safari as a browser. I had problems with Hotmail loading and was unable to play my Zynga game, which I use as I am disabled and partially housebound.
I called my Internet Service Provider (Plusnet) who advised me to install Firefox as my browser, which I did, with great success. Everything worked perfectly including Hotmail and my game.
However, for the last 2 - 3 weeks I have been unable to send an e-mail on Hotmail at all, although I can read my Inbox.
My friend has a similar problem, as he installed Firefox at my recommendation, although he is able to send an e-mail, he cannot make any attachments.
Please try to fix this problem as soon as possible.
Thank you.
Rosemary Fraser
P.S. I AM ABLE TO SEND E MAILS ON HOTMAIL USING SAFARI, BUT CANNOT PLAY MY GAME, WHICH IS WHY I SWITCHED TO FIREFOX.
I DO NOT WANT TO KEEP SWITCHING BROWSERS FOR DIFFERENT FACILITIES - WOULD PREFER TO STAY WITH FIREFOX AS I CAN PLAY MY GAME.Duplicate of https://support.mozilla.com/en-US/questions/836851
I posted a link to this post there - please continue reading responses there. -
I have tried to cancel credit card info but there is no option in my payment screen. There is only the option to choose 1 of 3 credit cards. What do I do next? Any and all help with be greatly appreciated!
I don't think that the "none" option is available in every country. Where are you located?
If you can't remove the credit card by any other means, you might want to contact iTunes support. You can choose your country in the bottom right corner.
http://www.apple.com/support/itunes/contact/ -
Apple ID won't let me finish my account without credit card info.??? There is no none selection this time.
They key to making the account without a credit card is to sign out of anything you have signed into.
You will need an e-mail you've never used with apple.
Then go into the App Store or iTunes and try to download something free. When prompted to enter your Apple ID, choose to make a new one and follow the prompts from there. You can then make the ID and get the 'none' option. -
I cannot Buy any products from my iPhoto 09. Every time I try to submit something, I get an error message - A connection could not be established at this time. There is nothing wrong at all with our internet connection, and I have been through all the suggestions on the Apple help page, and spent 2 hours on the phone this morning getting passed round various call centres. They claimed they had not heard of this problem before. I successfully purchased a calendar in Dec with no problems at all - so I just don't understand!
Before ordering your book preview it using this method - http://support.apple.com/kb/HT1040 - and save the resulting PDF for reference - the delivered book will match it.
then boot into safe mode and try again
LN -
I have been receiving this error now for a few weeks and have been through multiple layers of IT help trying to resolve it with ADP/Chase Payroll services. When I go to print pay vouchers I get the plugin-container.exe error and I can not print the vouchers. I can provide screen shots if this would help. Can you please advise on how to proceed to resolve this?
This is an issue with that plugin crashing, which isn't something we can really resolve for you. Try to disable it, find a replacement, update it, or contact their support
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Hi I input itunes gift card for £15. I bought songs to value of £8.11 and was charged to my credit card. Have i done something wrong. Thanks
These are user to user forums, you are not speaking to Apple here.
I would advise that you review your purchase history:
http://support.apple.com/kb/HT2727
If you still believe that the balance on your account is incorrect, contact iTunes support:
http://www.apple.com/support/itunes/contact/ -
There was a purchased that was not what I thought it was so I immediately deleted and was hoping to have somewhere to ask to be refunded. I did not find this and now my credit card is being charged six times for this one charge.
"There was a purchased that was not what I thought it was so I immediately deleted and was hoping to have somewhere to ask to be refunded"
There are no refunds for this. Once you click buy it is bought.
As for the 6 charges, just report the issue to itunes, they will resolve.
How to report an issue with Your iTunes Store purchase
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