Is anybody else experiencing problems accessing the itunes store?

i'm on a macbook pro 10.6.8. my itunes is 10.3.1. i haven't experienced problems before, just today when i was trying to update some iphone apps. the updates wouldn't download and it kept giving me the network timeout error. i checked my connection and everything is working, so it's clearly not a network problem. i also tried logging on to the app store app, and it wouldn't let me. i always get the error connection failed. i am however logged in via itunes. i just couldn't update apps or browse my account info, etc.
i couldn't access the itunes/app store on my iphone either.
i also browsed the various topics on here, which were similar to what i was experiencing and have tried the fixes offered but have had no luck so far. i was wondering if anyone else is experiencing this problem right now? most of the topics i read date as far back at 2007-2008 =/
any help/info would be appreciated. thank you!

Hey
I'm french, so sorry for my bad english and I hope you understand.
So, I've got the same problem now, since 11:30pm (it's 0:34am now) and I can't buy any apps or update them.
I live in France, I don't know where you're living but it seems to be a "worldwide problem"...
I'm waiting some answers, but I'm affraid that it an Apple's servers Error. The app store doesn't work on iOS (iphone 4 / 4.3.3) iTunes (MacOSX 10.6.8 iTunes 10.3.1) and on the Mac App Store too (1.0.2)
So wait and see....
[Update]
Now I can listen songs's extract and download Podcasts. But for the apps of App Store and Mac App Store. It's also the same thing...

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Is anyone having problems accessing the iTunes Store?

I can't log onto the iTunes Store but my internet connection is working. Anyone else having this problem?

Yep me too. Both iPad and iphone.. Mail from Apple support didn't really helped

Problem after updating to iTunes 10.5 on Windows Vista.. I can no longer access the iTunes store..

Hi
After updating to iTunes 10.5 on Windows Vista I have found that I can no longer access the iTunes store... I am left with a blank iTunes screen with the loading bar stuck at halfway..
All other features seem to work... only opening the iTunes store is failing..
I have ran the diagnostics feature and this says everything is ok, so I'm a bit stuck
Please help

Purple-Gecko...all that I can say is, "Boom!!!" You are THE man/woman, whichever the case may be.
The "netsh winsock reset" command worked like a charm for my machine (running Windows XP SP3). I have had two weeks of frustration with this issue and finally found your post which got me back online with the iTunes store. My problem accessing the iTunes store began once I downloaded and installed iTunes 10.5 in preparation to upgrade to OS5. Once 10.5 was installed, I could open iTunes and access everything except the store (which prevented any of my devices from being able to sync). I followed all of the suggestions that I could find in Apple Support and the suggestions that I was emailed from Apple's support techs. I unistalled all Apple software and reinstalled iTunes multiple times, and still could not access the store.
Your suggestion is the only "cure" that I have found.
I thank you, my iPod thanks you, and my iPhone 4 thanks you for taking the time to post this fix.

Can't access the iTunes Store, is this a problem only I have?

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Is anybody else experiencing crashes when installing iTunes for Windows?

Is anybody else experiencing crashes when installing iTunes for Windows?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box (similar to those given above) are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

TS1424 HELLO! whenever i try to access the itunes store from the itunes on my laptop i get this message: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is availabl

for a few weeks i have not been able to access the itunes store from the itunes on my laptop. every time i click on it it tells me it cannot access the store...not sure why. and says this: ITUNES HAS STOPPED WORKING a problem caused the program to stop working correctly. windows will close the program and notify if a solution is available.

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

I need help in resolving a problem that prevents me from accessing the iTunes store. Message reads " iTunes cannot contact the iTunes store" and also says that my laptop is no longer authorized to access my account. Help!

Go up to the top of your screen on iTunes and click on 'Store'. Then go down to 'Authorize This Computer'. That should cover part of it unless you've already authorized a bunch of other computers to use your account. If that's the case, you'll have to go to one of those computers and click the button just below it to 'deauthorize your account' from that computer. If you're not able to access the store, check your internet connection to make sure you are connected. Hope this helps.. good luck!

When I access the itunes store I get an error message saying that Itunes has detected a problem and has to be closed

When I access the itunes store I get an error message saying that Itunes has detected a problem and has to be closed. The rest of Itunes is working fine... Any help?

There could be any number of items causing this. First off is do you have an active internet connection? If so have you tried rebooting you computer?

When I try to access the itunes store I get an error message that my computer is not connected to the internet, even though it is. How do I fix this? Thanks.

For some reason when I open iTunes, and try to access the itunes store, help, my account, or anything else I get a message saying that I'm not connected to the internet, even when I know that I am. What's wrong?

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I cannot access the Itunes store in Itunes

I have uninstalled and re-installed ITunes to my PC running Windows 7 several times. Each time I connect my IPhone 4S to the PC and then try to access the ITunes store to purchase music, it won't connect. The bar at the top just continues to run without connecting to the store. I am connected to my home WiFi and everything else works but this.

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 n above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

I can't access the iTunes store on my newly build Windows 8 computer

I can't access the iTunes store from my computer. When I try it just hangs up with the "busy bar" are the top working away. I can download my stuff on my iPad or my iPod, but I do prefer using iTunes on my computer. I do have a Windows 7 machine, but it's my work computer and I'd rather not put iTunes on it. Any ideas? Anybody else having this issue? I use Norton 360 and have turned the firewal completely off, but still no joy.

Hi dear's
Here are some steps to resolve this issue:
1) Sign out of your iTunes Store account
2) Close iTunes
3) Restart your computer
4) Reset Cache*
*From iTunes, look at the top of the page and select "iTunes", choose "Preferences", then select "Advanced" and click "Reset Cache".

I can't access the iTunes store - please help

Since Friday I have had problems accessing the iTunes site. Most times I connect eventually but the site then works extremely slowly. I have tried the IE Internet Options that someone else has suggested but it still doesn't work. Now I can't connect at all. Please can anyone help?
Cube 24x7 Windows XP

i'm having the same problem too... i have sent a message off to apple and just got the response:
Dear Ian
I'm sorry to hear that you can't connect to the iTunes Music Store. Your experience using the iTunes Music Store is very important. I'll do everything I can to help you fix the connection issue quickly.
This article outlines the culprits that can cause a connection issue. Please try these solutions:
http://www.info.apple.com/kbnum/n300870
I hope one of these solutions helped you resolve the connection issue. In the rare event that these suggestions didn't help, please reply to this email with the following information:
1. Your complete billing address, for security purposes.
2. Whether you use a high-speed Internet connection, like a cable modem or DSL.
2. The name of your Internet Service Provider.
3. The error message iTunes displayed (if any) when you tried to connect.
4. Permission to reset your password, so we can investigate further.
Sincerely,
AaRon
The iTunes Music Store Team
http://www.apple.com/support/itunes/ww/
and after replying with this information i just got an automated email back apologising for the inconveniance.
I have music i want to get and i cant get to it

Help! iTunes crashes whenever I try to access the iTunes Store! Any suggestions to fix this?

Like I said in the title, everytime I try to access the iTunes Store a pop-up shows up, saying "iTunes has stopped working". Then there are two options underneath:
-> Check online for a solution and close the program
-> Close the program
If I then view the problem details, it gives me this:
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 11.10.126
Application Timestamp: 52394b24
Fault Module Name: WebKit.dll
Fault Module Version: 7537.60.11.29
Fault Module Timestamp: 52f34882
Exception Code: c0000005
Exception Offset:00050d98
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 4105
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system3/en-Us\eroffleps.txt
I am on a Windows 7 Gateway laptop with Intel Premium. This problem started a couple days ago, just after I finally gave in to go from my version 10 iTunes to the "new and improved" version 11 iTunes. The version 10 worked like a dream, no worries, very quick. Now, all I can do is use my iTunes library. If I just wanted a library I would be using Windows Media Player (jk, iTunes is better). Anyway, my point is, right after installing the new version of iTunes, this problem began. I've looked all through the Apple Support Pages, and tried a couple of things recommended, but nothing's worked so far. If anyone has a clue on what I can do, help would be very much appreciated. Also, if your suggestions don't involve downloading anything, that would be wonderful. Nevertheless, if they do, that's still okay. I'm desperate at this point, so any help would be greatly appreciated.

Nevermind, I fixed the problem. I logged on as an administrator and deleted iTunes files. I then redownloaded the file as an administrator and the Store is working smoothly again!

After upgrading to Windows 8.1 I can't access the iTunes Store

After purchasing a new HP computer I was prompted to upgrade to Windows 8.1 and my troubles began. I tried to sync my iPad with 2,566 songs loaded and iTunes 11.1.3 only recognized 590 songs. Every time I try to access the iTunes Store it fails to load and iTunes crashes. Anybody know what's up?

I think the bigger issue here might be trying to run win8.1 on a system that never had that OS qualified. I suspect there's a high probability there are some BIOS issues being encountered since the last BIOS for E30 was released well before win8.1 ever came out.
Since you state win7 doesn't seem to have any issues, I doubt there's a HW issue going on. The next likely culprit would probably be BIOS. Unfortunately there's not much chance of getting win8.1 BIOS issues addressed at this point since that product has been EOL for quite some time.

Can no longer access the iTunes store.

As of a few days ago I can no longer access the iTunes Store. Keep getting the page that urges me to upgrade.
I cannot not upgrade to the current version on my G5 Power PC. Cannot access by using Search either. I am running
iTunes 7.5 because all newer versions required an upgrade of Quicktime which screwed up the performance of Final Cut Studio,
which I can also not upgrade because I don't own an Intel Mac. I am so tired of Apple not supporting their loyal customers
who own older Macs, especially in these hard economic times. Was considering the purchase of an iPhone, but not anymore.
If anyone knows of a work around to the iTunes problem I would appreciate an answer. It not, then Goodbye Apple it was nice
knowing you.

This is what I had to do to access iTunes store with 10.4.11 (took all day for the downloads)
1. download & install iTunes 9.2.1 (101 MB)
2. download & install Quicktime 7.5.5 (61 MB)
3. message 'need to install Safari 4.0.3 or later' (and I never use Safari)
4. download Safari (26 MB)
5. Safari won't install without 'latest security update'
6. download latest security update 2009-005 (Intel) v. 1.0 (172 MB)
7. take a long walk
8. install security update and restart
9. install Safari and restart
And yes, now I can download music again from the iTunes store. I would have given up and gone with Amazon.com but mp3 downloads are only available to folk in USA, and I'm in Australia.

Is anybody else experiencing problems accessing the itunes store?

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