IS ANYBODY FROM APPLE LISTENING

What kind of people put out a product and then don't support it. I guess all they want is the money up front when you buy something from them, with no support. I-Pod suffle was working good until down loading the update. Seem to me a software update??? or put out the original software. Thanks for the great support. This was the first Apple product that I have purchased and the last. I have read every post that applys. Seems to me this Company could care less. Gave to one of my kids as a gift last Dec. A big waste of $100.00. If anybody from APPLE is reading this I would like a refund.

Well -at least now I know that Apple does monitor these posts... In a fit of frustration my post from yesterday morning complained about the lack of resolution. I also asked for submissions from all who would listen, what they suggest I do with a completely useless iPod Shuffle. My first option was using the gutted shell for a doorbell. Needless to say, it has been removed. As this one likely will be!
Thanks so much for monitoring theses discussion boards Apple!

Similar Messages

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  • Almost every program not from Apple crashes at startup, every time

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    +Process: iTunes [313]+
    +Path: /Applications/iTunes.app/Contents/MacOS/iTunes+
    +Identifier: com.apple.iTunes+
    +Version: 10.1.2 (10.1.2)+
    +Build Info: iTunes-10121701~1+
    +Code Type: X86 (Native)+
    +Parent Process: launchd [86]+
    +Date/Time: 2011-02-15 13:21:03.501 0100
    +OS Version: Mac OS X 10.6.6 (10J567)+
    +Report Version: 6+
    +Sleep/Wake UUID: 54BEE83B-9042-473A-8598-485029290FDE+
    +Interval Since Last Report: 905935 sec+
    +Crashes Since Last Report: 41+
    +Per-App Interval Since Last Report: 79352 sec+
    +Per-App Crashes Since Last Report: 3+
    +Anonymous UUID: 073EA2FF-9427-4E00-AB80-92D6AE746763+
    +Exception Type: EXCBADACCESS (SIGBUS)+
    +Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000020+
    +Crashed Thread: 0 Dispatch queue: com.apple.main-thread+
    +Thread 0 Crashed: Dispatch queue: com.apple.main-thread+
    +0 com.apple.HIToolbox 0x90e4cf16 DetermineCGSOrderOpAndWindowCore(WindowData*, WindowData*, int*, WindowData**) + 139+
    +1 com.apple.HIToolbox 0x9109f010 DetermineCGSOrderOpAndWindow + 43+
    +2 com.apple.HIToolbox 0x90e025f7 WindowData::SetDocumentDefProc(bool) + 89+
    +3 com.apple.HIToolbox 0x90df603e NewWindowCommon(WindowData**, unsigned long, unsigned long long, WindowDefSpec const*, Rect const*, unsigned char const*, unsigned char, OpaqueWindowPtr*, long, unsigned int, unsigned short*, bool) + 1618+
    +4 com.apple.HIToolbox 0x910a005a NewWindow1984Common(OpaqueWindowPtr**, WindowData**, Rect const*, unsigned char const*, unsigned char, short, OpaqueWindowPtr*, unsigned char, long, unsigned char, unsigned long long) + 392+
    +5 com.apple.HIToolbox 0x910a00f8 NewCWindow + 124+
    +6 com.apple.iTunes 0x0003f0cc 0x1000 + 254156+
    +7 com.apple.iTunes 0x0003ef92 0x1000 + 253842+
    +8 com.apple.iTunes 0x00010f73 0x1000 + 65395+
    +9 com.apple.iTunes 0x0000d457 0x1000 + 50263+
    +10 com.apple.iTunes 0x0000d21d 0x1000 + 49693+
    +11 com.apple.iTunes 0x000043c7 0x1000 + 13255+
    +12 com.apple.iTunes 0x00004119 0x1000 + 12569+
    +Thread 1: Dispatch queue: com.apple.libdispatch-manager+
    +0 libSystem.B.dylib 0x98a32982 kevent + 10+
    +1 libSystem.B.dylib 0x98a3309c dispatch_mgrinvoke + 215+
    +2 libSystem.B.dylib 0x98a32559 dispatch_queueinvoke + 163+
    +3 libSystem.B.dylib 0x98a322fe dispatch_workerthread2 + 240+
    +4 libSystem.B.dylib 0x98a31d81 pthreadwqthread + 390+
    +5 libSystem.B.dylib 0x98a31bc6 start_wqthread + 30+
    +Thread 2:+
    +0 libSystem.B.dylib 0x98a31a12 _workqkernreturn + 10+
    +1 libSystem.B.dylib 0x98a31fa8 pthreadwqthread + 941+
    +2 libSystem.B.dylib 0x98a31bc6 start_wqthread + 30+
    +Thread 3:+
    +0 com.apple.CoreFP 0x1373e336 X46O5IeS + 52422+
    +1 com.apple.CoreFP 0x13732d10 X46O5IeS + 5792+
    +2 com.apple.iTunes 0x0089b6c4 0x1000 + 9021124+
    +3 com.apple.iTunes 0x0096490d 0x1000 + 9845005+
    +4 com.apple.iTunes 0x00009348 0x1000 + 33608+
    +5 com.apple.iTunes 0x00008c9a 0x1000 + 31898+
    +6 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +7 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 4:+
    +0 libSystem.B.dylib 0x98a0c0fa machmsgtrap + 10+
    +1 libSystem.B.dylib 0x98a0c867 mach_msg + 68+
    +2 com.apple.CoreFoundation 0x95ad837f __CFRunLoopRun + 2079+
    +3 com.apple.CoreFoundation 0x95ad7464 CFRunLoopRunSpecific + 452+
    +4 com.apple.CoreFoundation 0x95add3a4 CFRunLoopRun + 84+
    +5 com.apple.iTunes 0x0000c1e6 0x1000 + 45542+
    +6 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +7 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 5:+
    +0 libSystem.B.dylib 0x98a3a0a6 _semwaitsignal + 10+
    +1 libSystem.B.dylib 0x98a39d62 pthread_condwait + 1191+
    +2 libSystem.B.dylib 0x98a3b9f8 pthreadcondwait$UNIX2003 + 73+
    +3 com.apple.iTunes 0x0002555c 0x1000 + 148828+
    +4 com.apple.iTunes 0x000249e9 0x1000 + 145897+
    +5 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +6 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 6: com.apple.CFSocket.private+
    +0 libSystem.B.dylib 0x98a2b0c6 select$DARWIN_EXTSN + 10+
    +1 com.apple.CoreFoundation 0x95b17c83 __CFSocketManager + 1091+
    +2 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +3 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 7:+
    +0 libSystem.B.dylib 0x98a1745e read$UNIX2003 + 10+
    +1 com.apple.security 0x97ff39ac Security::UnixPlusPlus::FileDesc::read(void*, unsigned long) + 64+
    +2 com.apple.security 0x9802a17c Security::CodeSigning::hashFileData(Security::UnixPlusPlus::FileDesc, Security::SHA1&, unsigned long) + 123+
    +3 com.apple.security 0x98013a3a Security::CodeSigning::CodeDirectory::hash(Security::UnixPlusPlus::FileDesc, unsigned char*, unsigned long) + 52+
    +4 com.apple.security 0x98013d02 Security::CodeSigning::CodeDirectory::validateSlot(Security::UnixPlusPlus::File Desc, unsigned long, int) const + 72+
    +5 com.apple.security 0x9801d8c2 Security::CodeSigning::SecStaticCode::validateExecutable() + 498+
    +6 com.apple.security 0x9801612d SecStaticCodeCheckValidityWithErrors + 188+
    +7 com.apple.security 0x98016337 SecStaticCodeCheckValidity + 39+
    +8 ...ickTimeComponents.component 0x91f82351 AMFDRMHelper_ComponentDispatch + 20622+
    +9 ...ickTimeComponents.component 0x91f8244d AMFDRMHelper_ComponentDispatch + 20874+
    +10 libSystem.B.dylib 0x98a3985d pthreadstart + 345+
    +11 libSystem.B.dylib 0x98a396e2 thread_start + 34+
    +Thread 8:+
    +0 libSystem.B.dylib 0x98a31a12 _workqkernreturn + 10+
    +1 libSystem.B.dylib 0x98a31fa8 pthreadwqthread + 941+
    +2 libSystem.B.dylib 0x98a31bc6 start_wqthread + 30+
    +Thread 0 crashed with X86 Thread State (32-bit):+
    +eax: 0x00000020 ebx: 0x00000000 ecx: 0xa08f1a40 edx: 0x00000000+
    +edi: 0x00000000 esi: 0x02162470 ebp: 0xbfffe674 esp: 0xbfffe63c+
    +ss: 0x0000001f efl: 0x00010246 eip: 0x90e4cf16 cs: 0x00000017+
    +ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037+
    +cr2: 0x00000020+
    +Binary Images:+
    +0x1000 - 0xdf8ff3 com.apple.iTunes 10.1.2 (10.1.2) <CE7379D9-8DE5-6E01-6569-15E1B4171B48> /Applications/iTunes.app/Contents/MacOS/iTunes+
    +0x1009000 - 0x100eff7 com.apple.iPod 1.6 (17) <1C363658-799C-351F-52F3-645FB18CCAE3> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod+
    +0x1014000 - 0x10a0ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <D2A36BFD-75DE-F33F-92DD-8D0E07F87C3E> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater+
    +0x10f5000 - 0x1113ff7 +libgnsdk_musicid.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.8.2.dylib+
    +0x1120000 - 0x11e2feb +libgnsdk_sdkmanager.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.8.2.dylib+
    +0x11f9000 - 0x1237fff +libgnsdk_submit.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.8.2.dylib+
    +0x123c000 - 0x14bdfe2 +libgnsdk_dsp.1.8.2.dylib 1.8.2 (compatibility 1.8.2) /Applications/iTunes.app/Contents/MacOS/libgnsdk_dsp.1.8.2.dylib+
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    +0x9860a000 - 0x98683ff7 com.apple.PDFKit 2.5.1 (2.5.1) <A068BF37-03E0-A231-2791-561C60C3ED2B> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit+
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    +0x9882e000 - 0x988d6ffb com.apple.QD 3.36 (???) <FA2785A4-BB69-DCB4-3BA3-7C89A82CAB41> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD+
    +0x988d7000 - 0x98952fff com.apple.AppleVAFramework 4.10.12 (4.10.12) <0B523224-8EE3-988D-04BE-D608953CC977> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA+
    +0x98953000 - 0x98953ff7 com.apple.Carbon 150 (152) <734BDB59-8B13-54FA-0653-AA8623DF9846> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon+
    +0x98954000 - 0x98954ff7 com.apple.CoreServices 44 (44) <51CFA89A-33DB-90ED-26A8-67D461718A4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices+
    +0x98955000 - 0x98959ff7 libGIF.dylib ??? (???) <FA466D54-68CF-D1AB-47A0-4134C8B1B6FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib+
    +0x98a0b000 - 0x98bb2ff7 libSystem.B.dylib 125.2.1 (compatibility 1.0.0) <4FFBF71A-D603-3C64-2BC6-BFBFFFD562F0> /usr/lib/libSystem.B.dylib+
    +0x98bb3000 - 0x98d35fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <35DB7644-0780-D2AB-F6A9-45F28D2D434A> /usr/lib/libicucore.A.dylib+
    +0x98d36000 - 0x98d47ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <3036AD83-4F1D-1028-54EE-54165E562650> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis+
    +0x98d48000 - 0x98d95feb com.apple.DirectoryService.PasswordServerFramework 6.0 (6.0) <27F3FF53-F818-9836-2101-3E963FE0C0E0> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver+
    +0x98d96000 - 0x98da3ff7 com.apple.NetFS 3.2.1 (3.2.1) <94A52A6D-F071-09D7-E80F-F633F17233FE> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS+
    +0x98da4000 - 0x98e3cfe7 edu.mit.Kerberos 6.5.10 (6.5.10) <DC19F49B-184E-FD0F-13F8-3A31924A3B66> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos+
    +0x98f1c000 - 0x98f1cff7 com.apple.Accelerate.vecLib 3.6 (vecLib 3.6) <ABF97DA4-3BDF-6FFD-6239-B023CA1F7974> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib+
    +0x98f36000 - 0x98f3dff7 com.apple.agl 3.0.12 (AGL-3.0.12) <61A74CE1-750D-9CAB-B780-306841739EE1> /System/Library/Frameworks/AGL.framework/Versions/A/AGL+
    +0x98f3e000 - 0x98f49ff7 com.apple.CrashReporterSupport 10.6.6 (256) <C8FFD4F5-5B5B-8ED4-AD82-E434A76ADC96> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport+
    +0x9900c000 - 0x99062ff7 com.apple.MeshKitRuntime 1.1 (49.2) <CB9F38B1-E107-EA62-EDFF-02EE79F6D1A5> /System/Library/PrivateFrameworks/MeshKit.framework/Versions/A/Frameworks/MeshK itRuntime.framework/Versions/A/MeshKitRuntime+
    +0x99063000 - 0x99069fff com.apple.CommonPanels 1.2.4 (91) <CE92759E-865E-8A3B-1488-ECD497E4074D> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels+
    +0x9906a000 - 0x99072ff7 com.apple.DisplayServicesFW 2.3.0 (283) <305F9514-2404-5CF7-AFB4-00BB4D2EA69E> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices+
    +0x99074000 - 0x99077ff7 libCGXType.A.dylib 545.0.0 (compatibility 64.0.0) <B624AACE-991B-0FFA-2482-E69970576CE1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib+
    +0x9909c000 - 0x990befef com.apple.DirectoryService.Framework 3.6 (621.9) <3171B16F-E4E1-89AA-B846-D698E3D6D457> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce+
    +0x990bf000 - 0x99103ff3 com.apple.coreui 2 (114) <2234855E-3BED-717F-0BFA-D1A289ECDBDA> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI+
    +0x9910f000 - 0x99252fef com.apple.QTKit 7.6.6 (1756) <8AE4C93B-6059-7B87-2FF6-8B225EBB21A7> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit+
    +0x99253000 - 0x99292ff7 com.apple.ImageCaptureCore 1.0.3 (1.0.3) <7E02D104-F31C-CF72-71B4-DA5DF7B48337> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re+
    +0x99293000 - 0x994beff3 com.apple.QuartzComposer 4.2 ({156.28}) <62E864AD-3155-59B8-BA1F-8197360C8587> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer+
    +0x994bf000 - 0x994d7ff7 com.apple.CFOpenDirectory 10.6 (10.6) <F9AFC571-3539-6B46-ABF9-46DA2B608819> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory+
    +0x994d8000 - 0x994e8ff7 libsasl2.2.dylib 3.15.0 (compatibility 3.0.0) <E276514D-394B-2FDD-6264-07A444AA6A4E> /usr/lib/libsasl2.2.dylib+
    +0x9959b000 - 0x995bbfe7 libresolv.9.dylib 41.0.0 (compatibility 1.0.0) <BF7FF2F6-5FD3-D78F-77BC-9E2CB2A5E309> /usr/lib/libresolv.9.dylib+
    +0x995bc000 - 0x995eefe3 libTrueTypeScaler.dylib ??? (???) <6E9D1A50-330E-F1F4-F93D-9ECC8A61B21A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libTrueTypeScaler.dylib+
    +0x995ef000 - 0x99669fff com.apple.audio.CoreAudio 3.2.6 (3.2.6) <A02CEAE9-943A-CBE2-2350-4631C1E7B0A7> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio+
    +0x9967d000 - 0x996c6fe7 libTIFF.dylib ??? (???) <72AC8D6B-F187-1462-901F-999E68C24848> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib+
    +0x998c5000 - 0x99947ffb SecurityFoundation ??? (???) <2E1F1AF0-A258-D215-2600-5DF03896D1F1> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation+
    +0x99948000 - 0x99953ff7 libGL.dylib ??? (???) <48405993-0AE9-292B-6705-C3525528682A> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib+
    +0x99954000 - 0x99978ff7 libJPEG.dylib ??? (???) <E064CF03-8CC2-C83E-C951-D46610834D1C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib+
    +0x99979000 - 0x999bcff7 com.apple.NavigationServices 3.5.4 (182) <8DC6FD4A-6C74-9C23-A4C3-715B44A8D28C> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices+
    +0x999bd000 - 0x999defe7 com.apple.opencl 12.3 (12.3) <DEA600BF-4F54-66B5-DB2F-DC57FD518543> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL+
    +0x99a64000 - 0x99a65ff7 com.apple.MonitorPanelFramework 1.3.0 (1.3.0) <1DD14B2E-E466-1A45-5CF7-947766F0ECD9> /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l+
    +0x99a66000 - 0x99a70fe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound+
    +0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <4FFBF71A-D603-3C64-2BC6-BFBFFFD562F0> /usr/lib/libSystem.B.dylib+

    Yes, not all the settings, no time machine, but I would not loose important data if I reinstall OS X.
    Is there no way to fix the launchservice without new install?
    I searched for the error message from the crash report:
    +Exception Type: EXCBADACCESS (SIGBUS) Exception Codes: KERNPROTECTIONFAILURE+
    Could it a problem with RAM modules? I have original 4G from Apple installed.
    What I remember now, a few days ago the MacBook crashed completely, I only got a message that I have to power off and restart, like this: http://www.bergek.com/2009/03/17/os-x-panics-when-inserting-usb-memory/
    But after I restarted there was no problem anymore, until the latest problems came up.

  • How can I get a document from apple online store with IMEI number on it?

    Hi
    I got my iPhone stolen, and currently have insurance requesting a document with IMEI number on it, I called apple and they say this doesn't exist?
    I tried to explain to insurance, but they won't listen. I have sent in packing list, shipping notification, and scan of sticker on box with IMEI and serial number.
    2nd email
    Thank you for your email. We require a document with the full IMEI number on it. Once this is received we will be able to continue processing the claim.
    Kind regards
    1st email
    thank you for sending us your documents, unfortunately the proof of purchase you have sent in does not show the serial number or the imei number, so i cannot match it to the side of the box label to use the two together for a proof of ownership .To enable us to continue with the processing of your claim, we require a valid proof of purchase for the mobile phone you are claiming for.
    This must confirm the make, model and IMEI (International Manufacturers Electronic Identity) number of your phone and can be either a letter from your airtime provider on their letter-headed paper, a copy of the original receipt or despatch note that was provided to you when your phone was purchased. (this is not a air time bill)
    Thanks a lot,

    I bought from Apple online store, and IMEI only appears on sticker on the box which I've peeled off , scanned and emailed. Called apple and they said document doesn't exist with IMEI number on it. I've saw on another post someone managed to get apple to send them receipt with all the info within 3 days so I'll call back tomorrow, just the guy I spoke today didn't think it was possible.
    Thanks

  • Windows 7 Blue Screen of Death from Apple Wireless Keyboard?

    I've installed Windows 7 with Boot Camp 3.0 drivers on my Mac mini, and I suppose overall, I'm enjoying it. However, I'm getting a blue screen that seems almost random. Keyword is almost.
    I've got my Apple Wireless Keyboard and Mighty Mouse paired, and they're both working well, however, I do believe I am getting some blue screens from my wireless keyboard.
    It seems, at random intervals (usually when I haven't touched the keyboard and mouse for awhile) I get an IRQL blue screen and no information about what's exactly causing it. For example, if I'm sitting in the other room listening to music for awhile, and I come back and press the "next" media button on my keyboard, it'll crash and give me the blue screen. However, I've also tried pressing another random button (shift) to "wake" the keyboard if it had fallen asleep, which also results in a blue screen. The blue screens ONLY show up when I give input via the wireless keyboard. Or, if I leave the computer on overnight to download a file or something, the screen will sleep (which it should) then I'll press a button on the keyboard, the screen will stay asleep, and the computer will restart. Which is just a hidden blue screen I'm assuming.
    I've tried reinstalling Windows (Clean/fresh install of course), installing/uninstalling drivers, pairing and re-pairing. I've also removed unnecessary/non-Windows 7 drivers that were installed with Boot Camp.
    Outside of this blue screen, I am quite impressed with Windows 7. I just can't figure out what's going on. Is there any place I can get a description of what's causing this crash? Does anyone know what's happening or know a solution to this?
    Thanks in advance, if you need more details, please ask.

    Experiencing exactly the same symptoms, bugcheck/bluescreen only when touching the Apple wireless keyboard after a period of inactivity.
    I have an 20" iMac, just upgraded Leopard -> Snow Leopard latest minor version and updated to Boot Camp 3.1 hoping they provided a fix, but the driver at fault (keymagic.sys) doesn't look updated and the issue is still there
    Hopefully someone from Apple dev support is reading this, here's all the info I could squeeze from the crash dump:
    =============================================
    * Bugcheck Analysis *
    IRQLNOT_LESS_OREQUAL (a)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high. This is usually
    caused by drivers using improper addresses.
    If a kernel debugger is available get the stack backtrace.
    Arguments:
    Arg1: fffff80002e33440, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000008, bitfield :
    bit 0 : value 0 = read operation, 1 = write operation
    bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
    Arg4: fffff80002e33440, address which referenced memory
    Debugging Details:
    READ_ADDRESS: fffff80002e33440
    CURRENT_IRQL: 2
    FAULTING_IP:
    nt!IoIsWdmVersionAvailable+0
    fffff800`02e33440 80f906 cmp cl,6
    CUSTOMERCRASHCOUNT: 1
    DEFAULTBUCKETID: VISTADRIVERFAULT
    BUGCHECK_STR: 0xA
    PROCESS_NAME: System
    TRAP_FRAME: fffff88002f2f0c0 -- (.trap 0xfffff88002f2f0c0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffff88002f2f100 rbx=0000000000000000 rcx=0000000000000006
    rdx=0000000000000000 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff80002e33440 rsp=fffff88002f2f258 rbp=fffff88002f2f2b0
    r8=fffff80002a4f000 r9=0000000000000000 r10=fffffa80027f3010
    r11=fffff88002f2f208 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0 nv up ei pl zr na po nc
    nt!IoIsWdmVersionAvailable:
    fffff800`02e33440 80f906 cmp cl,6
    Resetting default scope
    LASTCONTROLTRANSFER: from fffff80002ac0469 to fffff80002ac0f00
    FAILEDINSTRUCTIONADDRESS:
    nt!IoIsWdmVersionAvailable+0
    fffff800`02e33440 80f906 cmp cl,6
    STACK_TEXT:
    fffff880`02f2ef78 fffff800`02ac0469 : 00000000`0000000a fffff800`02e33440 00000000`00000002 00000000`00000008 : nt!KeBugCheckEx
    fffff880`02f2ef80 fffff800`02abf0e0 : 00000000`00000000 fffffa80`03375d90 00000000`00000000 00000000`00000000 : nt!KiBugCheckDispatch+0x69
    fffff880`02f2f0c0 fffff800`02e33440 : fffff880`04a02e5d fffffa80`02a3add0 fffffa80`027e8b40 fffffa80`02a3add0 : nt!KiPageFault+0x260
    fffff880`02f2f258 fffff880`04a02e5d : fffffa80`02a3add0 fffffa80`027e8b40 fffffa80`02a3add0 0000057f`fd5c5228 : nt!IoIsWdmVersionAvailable
    fffff880`02f2f260 fffffa80`02a3add0 : fffffa80`027e8b40 fffffa80`02a3add0 0000057f`fd5c5228 fffff880`04a02dfc : KeyMagic+0x2e5d
    fffff880`02f2f268 fffffa80`027e8b40 : fffffa80`02a3add0 0000057f`fd5c5228 fffff880`04a02dfc fffff880`00e5a2a7 : 0xfffffa80`02a3add0
    fffff880`02f2f270 fffffa80`02a3add0 : 0000057f`fd5c5228 fffff880`04a02dfc fffff880`00e5a2a7 fffffa80`02a3add0 : 0xfffffa80`027e8b40
    fffff880`02f2f278 0000057f`fd5c5228 : fffff880`04a02dfc fffff880`00e5a2a7 fffffa80`02a3add0 00000000`00000000 : 0xfffffa80`02a3add0
    fffff880`02f2f280 fffff880`04a02dfc : fffff880`00e5a2a7 fffffa80`02a3add0 00000000`00000000 fffffa80`027fd9d0 : 0x57f`fd5c5228
    fffff880`02f2f288 fffff880`00e5a2a7 : fffffa80`02a3add0 00000000`00000000 fffffa80`027fd9d0 00000000`00000010 : KeyMagic+0x2dfc
    fffff880`02f2f290 fffff880`00e30c9b : fffffa80`027fd9d0 fffffa80`027fd9d0 fffffa80`027fd9e0 fffffa80`027fdc01 : Wdf01000!FxRequestBase::CompleteSubmitted+0x1f3
    fffff880`02f2f310 fffff880`00e30dc4 : 00000000`00000002 fffff880`04bbcff7 00000000`00000000 fffff880`04bbcff7 : Wdf01000!FxIoTarget::RequestCompletionRoutine+0x1cb
    fffff880`02f2f380 fffff800`02aab935 : 0d780da4`0da40dd4 fffff880`02f2f420 0d440d78`0d780da4 fffff880`04bbeb52 : Wdf01000!FxIoTarget::_RequestCompletionRoutine+0x3c
    fffff880`02f2f3b0 fffff800`02ac3516 : fffffa80`027e8f2b 00000000`00000000 fffffa80`027fdc70 fffffa80`027e8b40 : nt!IopUnloadSafeCompletion+0x55
    fffff880`02f2f3e0 fffff880`04b62323 : fffffa80`027e8b40 00000000`00000000 fffffa80`02655c10 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
    fffff880`02f2f4c0 fffff880`04ba24be : fffff880`02f2f590 fffffa80`027e8b40 00000000`00000000 fffffa80`0294f600 : bthport!BthCompleteRequestEx+0x5b
    fffff880`02f2f4f0 fffff880`04b9c8d4 : 00000000`00000000 00000000`00000001 fffffa80`02a50c40 fffff880`02f2f6e0 : bthport!L2Cap_CompleteReadIrpList+0xc2
    fffff880`02f2f540 fffff880`04b70732 : fffffa80`03349530 fffffa80`0294f5f0 fffff880`00410001 00000005`00000002 : bthport!L2CapInt_ProcessReadBip+0x430
    fffff880`02f2f6d0 fffff880`04b70078 : fffffa80`0267f230 00000000`00000000 fffffa80`029b5402 fffffa80`02670000 : bthport!HCI_ProcessAclReadBip+0x642
    fffff880`02f2f7a0 fffff880`04b988d9 : fffffa80`0267f230 fffffa80`03036702 fffffa80`026c0ab0 00000000`00000000 : bthport!HCI_ProcessAclRead+0x214
    fffff880`02f2f810 fffff880`04b66201 : 00000000`00000000 00000000`00000000 00000000`00000056 fffffa80`026c0ab0 : bthport!HCI_ProcessMpBip+0x61
    fffff880`02f2f880 fffff880`04b4d327 : fffffa80`0294f4f0 fffffa80`026c0ab0 00000000`00000000 fffff800`02ac59fa : bthport!BTHPORT_RecvMpBip+0x41
    fffff880`02f2f8d0 fffff880`04b5399f : 00000000`00000000 fffffa80`00cd3910 fffff880`04b56388 fffffa80`00cda820 : BTHUSB!BthUsb_ReadTransferComplete+0xf7
    fffff880`02f2f930 fffff880`04b53c31 : 00000000`00000003 fffff880`02f2f9f0 fffffa80`00ca2d00 fffffa80`00000012 : BTHUSB!UsbWrapWorkRoutine+0x17b
    fffff880`02f2f9b0 fffff800`02ac3516 : fffffa80`00cd3bdb 00000000`00000000 00000000`00000000 00000000`00000000 : BTHUSB!UsbWrapInterruptReadComplete+0x1dd
    fffff880`02f2fa40 fffff880`044135d9 : fffffa80`01e81050 fffffa80`00cda700 00000000`00000000 00000000`00000000 : nt!IopfCompleteRequest+0x3a6
    fffff880`02f2fb20 fffff880`04413ab7 : fffffa80`028ef502 fffffa80`00cd3910 00000000`ffffffff fffffa80`01e81ea8 : USBPORT!USBPORTCoreiCompleteDoneTransfer+0xa15
    fffff880`02f2fc00 fffff880`0441164f : fffffa80`01e81ea8 fffffa80`01e811a0 fffffa80`01e82040 00000000`00000000 : USBPORT!USBPORTCoreiIrpCsqCompleteDoneTransfer+0x3a7
    fffff880`02f2fc60 fffff880`04402f89 : fffffa80`01e81050 00000000`00000000 fffffa80`01e81e02 fffffa80`01e81ea8 : USBPORT!USBPORTCore_UsbIocDpcWorker+0xf3
    fffff880`02f2fca0 fffff800`02acc5dc : fffff880`02f07180 fffffa80`01e81ea8 fffffa80`01e81ec0 00000000`00000000 : USBPORT!USBPORTXdpcWorker+0x1d9
    fffff880`02f2fcd0 fffff800`02ac96fa : fffff880`02f07180 fffff880`02f11f40 00000000`00000000 fffff880`04402db0 : nt!KiRetireDpcList+0x1bc
    fffff880`02f2fd80 00000000`00000000 : fffff880`02f30000 fffff880`02f2a000 fffff880`02f2fd40 00000000`00000000 : nt!KiIdleLoop+0x5a
    STACK_COMMAND: kb
    FOLLOWUP_IP:
    KeyMagic+2e5d
    fffff880`04a02e5d ?? ???
    SYMBOLSTACKINDEX: 4
    SYMBOL_NAME: KeyMagic+2e5d
    FOLLOWUP_NAME: MachineOwner
    MODULE_NAME: KeyMagic
    IMAGE_NAME: KeyMagic.sys
    DEBUGFLR_IMAGETIMESTAMP: 49c160ec
    FAILUREBUCKETID: X640xA_CODE_AV_BAD_IPKeyMagic+2e5d
    BUCKET_ID: X640xA_CODE_AV_BAD_IPKeyMagic+2e5d
    Followup: MachineOwner
    ---------

  • Does anyone from Apple read these forums?

    If a representative from Apple would read these posts, doesn't it seem like all of us who are having the same problem (the iPod Mini not being recognized by iTunes 6.0.1) would have been fixed already? Check out the number of posts that ALL have to do with this same issue - going back at least a month. This HAS to be related to the most recent software version. Does anyone know of a way (other than calling customer support and being charged for the call) to contact Apple and let them know there is a widespread problem with the iPod Mini and the most recent version of iTunes?

    I can't seem to get iTunes up and running on my PC and am not getting any reply - I get the strange message "The folder iTunes can not be found or created and is required. The default location for this folder is inside the My Music folder. From what I can tell it is there but am unable to get things connected and running even after a de-install / re-install of the software. Getting frustated now - anybody out there with a suggestion?
    IBM   Windows XP  

  • IPhone 4 catching fire and lack of support from Apple?

    On Saturday when I was charging my phone I noticed a burning smell and immediately ran over to my iphone and pulled out the charger cable which was glowing red and smoke was coming from both it and my iphone 4. My phone although slightly fire damaged in the charger dock was still operational, however, when the battery ran out and I tried to charge again on a different charger it would not recharge. I took my phone into the apple store (Toronto Eaton Centre, Canada) and received terrible customer service. The 'genius' took maybe 5 seconds to not listen to my complaint before running off with my phone and charger and then coming back with a new handset and cord and asking me to pay for the replacement. I have since spoken to the manager of the store who was equally unhelpful or concerned about the issue and informed me that he couldn't help because they have since lost my old handset in the apple warehouse system.
    I am not only concerned that my current handset could now catch fire, but I am also concerned at the level of disinterest from a company about what is clearly a dangerous fault. What could have happened if I was asleep when it was charging?
    As a consumer, this is my first apple product and I had been looking at buying a macbook very soon, however following this incident where I have been penalised through no fault of my own for using a dangerous handset. Then the total lack of concern, apology or interest demostrated by apple has put me off ever using apple products again.
    I would urge others to be very very careful when charging their handsets as this could have been a lot worse. If your phone is damaged certainly do not expect any support or assistance from Apple.
    Regards
    Colin

    The iPhone was out of warranty. 
    It has suffered physical damage.
    The Genius Bar staff evaluated it and found it and the charging cord non-serviceable*
    The customer was presented a price for OOW replacement
    Customer declined, and decided to escalate to a supervisor.
    These are pretty much the only facts at play here.  The rest is emotion and speculation.  The asterisk is for this.  You'll have to trust most of this, including the fact that I have a few credentials in Public and Occupational Safety
    *If the iPhone was considered a safety hazard, it was very likely placed in a fire-resistive environment.  Once it goes in, taking it out is a very serious matter that involves the safety of personnel, the building and other occupants.  During the escalation, chances are very high that the iPhone was disposed of according to safety protocols.  To have given it back to the customer would have been a serious liability issue.  The iPhone wasn't "lost," it was neutralized.
    If the customer does not want the OOW replacement, the Apple Genius Bar management or staff is unikely to hand him/her something that could be dangerous or volatile.  It would be irresponsible to do so.

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