Is anyone else experiencing trouble with removing songs off your iPhone via iTunes?

iTunes 11 is so difficult to work! I can't even access the option to remove songs off my iPhone whilst it's connected to iTunes. Not sure if there's a super complicated way to do it but it's so unconvenient which I really hate. Any solutions? Seeing as I can't contact Apple through email I'm asking the community as they seem to know more about iTunes than the actual company does.
Thanks in advance, guys..

Hello Kizzrawr,
Thanks for the question, and welcome to the Apple Support Communities.
I understand you are having issues syncing your iPhone 5 with iTunes 11, specifically trying to remove songs. I can definitely help, however the answer is going to be based on how you have configured you iPhone to sync.
First, you may want to enable the sidebar to bring back the familiarity of past iTunes versions:
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Afterwards, your device should be displayed if connected:
We'll want to click on it, and choose the Music tab at the top. If sync music is checked, which option do we have selected? "Entire Library" or "Selected playlists, artists…" - the latter of which may be best for your needs.
Otherwise, you can always manually manage the music on your iPhone. The following resource may provide more information on how to do so:
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Thanks,
Matt M.

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