IS ANYONE ELSE GETTING A ERROR MESSAGE WHEN UPDATING TO 4.4

MY PHONE WILL DOWNLOAD THE UPDATE,BUT WONT INSTALL IT. IT STARTS AND ABOUT 20-30% INTO TH INSTALL IT STOPS AND SAYS ERROR AND REBOOTS. I HAVE TRIED TO DO THIS VIA DATA & WIFI AND IT KEEPS DOING THE SAME THING.

BiggRobb,
Sorry to hear the update is not installing. Are you attempting to update an app or the operating system? Try powering it off and removing and reinserting the battery: http://vz.to/1mLpkIL .
Next with the device powered off, press and hold the Home button (located at the bottom) & Volume Up button (located on the left edge). With the Home and Volume buttons pressed, press and hold the Power button (located on the right edge) until Samsung logo appears then release all keys. In the recovery menu select wipe cache partition. (Utilize the volume buttons to highlight and the Power button to select.) Once completed, Select reboot system now. Once the device powers back on dial #832 to connect to the network. Re-attempt the install and let us know how it goes.
BrianP_VZW
Follow Us on Twitter @VZWSupport

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