Is anyone else unhappy when upgrading after 2 year contract?

I have been a Verizon customer for 12 years now, always paying on time and in full.  I just upgraded for the 6th time, and am extremely disappointed with the loss of unlimited data AND a $30.00 upgrade fee that has nothing to do with the price of the phone or plan.  It would seem to me that Verizon would want to keep paying customers happy, especially ones with immaculate paying records.  While the person selling me the device (Matt from Hendersonville, TN Verizon store) was very nice and helpful, I couldn't help but feel "punished" financially for wanting to stay loyal to the company and upgrade my device.  Is it Verizon's policy to gouge every cent from it's most loyal customers?  It makes more business sense to keep an existing customer happy than getting new customers.  I've even thought about paying to get out of my current contract to switch.  Anyone else feel this way?  I understand that I'm paying for a service, but I'm already committing to paying $80+ a month for two more years, and they want another $30 upfront without letting me keep unlimited data????  That's a double whammy if I ever saw one....

I've tried to explain this before but I'll make another attempt.
The way a business works is they make the rules regarding how they want to do business.  Then the customer decides if they want to play by those rules.  Now if not enough customers want to play by the businesses rules, the business can change the rules.  Then again the customer decides if he wants to play by those rules.  If enough customers agree to play by those rules, then everyone, (well almost everyone because there will always be a few who complain no matter what) wins.  the customers and the business.  Later, the business can change the rules again and the process starts all over again.
That why competition is good for the consumer.  Some company will always try to do something cheaper and faster.  This works as long as the companies involed can make a profit. (not a bad thing by the way)  Anyone ever try to get a job with a company that wan't making a profit?  Even if you could, would you want that job?
Me, I'm just patiently waiting for the release of my next new phone in the summer of 2014.

Similar Messages

  • I installed iOS 5.0.1 on my Iphone 3GS. I never can not write in my calendar. Anyone else having this problem after their upgrade?

    I installed iOS 5.0.1 on my Iphone 3GS. I never can not write in my calendar. Anyone else having this problem after their upgrade?

    I was going to suggest - Settings>General>Reset>Reset all settings, but if you are restoring to factory settings, that should restore the settings back to factory defaults. But if you are restoring from a backup, after restoring to factory settings, try resetting all of the settings and see if that fixes it.
    It might be something in your backup.

  • Has anyone else experienced WiFi issues after installing Mavericks?

    I recently installed Mavericks on my 2009 iMac. After the initial install, everything worked beautifully. After my first reboot, however, the network is having trouble staying connected to the wireless network. I verified the modem/roouter were working by testing on my other wifi enable devices (iPhone, iPad, Apple TV, etc).
    My question really, if whether or not anyone else has experienced this after installing Mavericks official release and is this a known issue that I cannot seem to locate information on.
    It should be noted that I often use a VPN service called Private Internet Access. And thought I havent had issues with this before any reboot, I thought it would be worth mentioning.
    Thank to anyone's help in advance.

    I've also been having a lot of issues with my wireless after I updated to Mavericks.  For me, the problem is manifest whenever I'm using my system in a conference room with a lot of other folks who are also using wireless.  The connection is up and down constantly, to the point where it's really not usable.  Other folks in the room (who are using Windows systems) don't have the same issues.  It's gotten to the point where _they_ are making fun of my me and my Mac (the tables have turned!).
    I never had these issues when I was using Mountain Lion.  Since it's the same environment and the same hardware (MacBook Pro, 15", Retina), I've started to suspect that Mavericks is the culprit.

  • Anyone else having FB issues after changing to iOS 8?

    Anyone else having FB issues after changing to iOS 8?

    Hello, jld1956.  
    Thank you for visiting Apple Support Communities. 
    I see you are having an issue with the Facebook application.  I would first start with forcing all open applications to close and restart the device.  If the issue persists, try the troubleshooting steps in the article below.  You also may want to reach out to the developer of the application as well. 
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iOS: Troubleshooting apps purchased from the App Store
    http://support.apple.com/kb/ts1702
    Cheers,
    Jason H. 

  • Upgrade for 1 year contract

    My upgrade is coming up at the end of Feb and I want to buy a thunderbolt but only for a 1 year contract.  I know that I won't be able to buy the phone at the subsidized price but I want to know if I can apply my upgrade to the phone for a 1 year contract.  
    At the end of the 1 year contract I want to buy a new phone with a 2 year contract and get the subsidized price.  Will I be able to do that.
    Thanks!!

    I did this today, Annual upgrade date was today, still have 1 year left on 2 year contract. I Tried to get the local store to do the upgrade with a 1 year contract, They couldn't. Apparently Annual upgrades on 2 year contracts can only be upgraded with a new 2 year contract, at least by the retail store and online. I called Customer Service and said I wanted to use my upgrade and by a Droid X at the 1 year contract price. The CS rep had to get it approved by their supervisor to bypass the 2 year contract and sell the phone at the 1 year contract price. So, There are no guarantees you can upgrade at the one year price for any phone, but the only chance is to get CS to override the system for the 1 year contract. Good Luck.

  • Is anyone else having major problems after updating to 10.4.8???

    It seems like most of the directly-related-to-OS X programs on my Power Mac are going screwy since updating. DVD Player freaks out after pausing, iChat won't let me video chat, my CPU fans occasionally go into turbo mode... heck, the performance of my Power Mac is generally poorer than before this update. Anyone else having issues right now?
    A Mac expert buddy of mine did observe that if Apple releases a not-so-great update to the OS, usually the next one kicks butt. But my patience is wearing thin...

    Hello Paul.
    No problems/issues here.
    Did you check the hard drive for any directory problems with Disk First Aid repair via Disk Utility when booted from your Tiger install package before installing the 10.4.8 Update?
    Did you disconnect all external peripheral devices and quit all running applications before the install?
    If not and as a first step, check this link for system troubleshooting procedures and when doing so, follow all steps/instructions in the order provided.
    http://www.thexlab.com/faqs/repairprocess.html
    For future reference before installing a major OS Update such as 10.4.8, check this link.
    http://www.thexlab.com/faqs/installswupdates.html
    If there is no change after performing all system troubleshooting procedures per the link provided, did you use Software Update to install the 10.4.8 Update?
    If so, download the 10.4.8 PPC Combo Update and try re-installing it.
    A Mac expert buddy of mine did observe that if Apple releases
    a not-so-great update to the OS, usually the next one kicks butt.
    But my patience is wearing thin...
    After each and every major OS update is released by Apple, there are a significant number of posts here claiming the update killed this or that or reporting a particular problem always blamed on the update. If there is a 10.4.9 update released by Apple, it will be no different here afterwards.
    Although there have been times a portion of a particular major OS update is determined to be the cause of a reported problem, this is usually quickly addressed by Apple but for the most part, the process of installing a major OS update brings an unnoticed/underlying problem to the surface which is not caused by the update.

  • Anyone else having mic problems after 5.1?

    I updated to ios 5.1 and now Siri and the voice memo can't hear me unless I hold the phone to my mouth literally shout into the mic.  Anyone else have the same problem?  I think it's just the iOS update.

    I have had problems with my mic, only since updating to 5.1 last week. Intermittently, during a phone call, I can hear the other person saying, "Hello, hello, are you there?" and sometimes after about ten seconds or so they can hear me again. But it goes in and out and is very frustrating. I've never had this problem before and have had iPhones for years. Will have to go to the genius bar I suppose. Hopefully I'm still under warranty.

  • HT1349 Has anyone else lost their library after downloading Itunes 10.6

    Has anyone else lost their itunes library after updating to the new version of itunes on or about 3/29/12?  I have a windows xp system. Does anyone know of a website to get the library files back? Apple doesn't seem to know anything.

    Check in Restrictions... Settings > General > Restrictions
    Understanding Restrictions  >  http://support.apple.com/kb/HT4213
      If no joy...
    Settings > General > Reset > Reset Home Screen

  • Anyone else having this problem after 4.0 update?

    I just updated my Ipod Touch to the latest version, 4.0 software, as I'm sure most of you have.
    I'm wondering if anyone else is having an issue with the battery draining very very quickly? I have changed nothing on my Itouch, except for the update. All my push notifications are off and I have double checked that. I haven't downloaded any new apps, still using the same ones I always use. My internet connection is still the same as I have checked that too.
    My battery is running down so quickly without using any apps that I have had to charge it twice in the last 8 or so hours. Where as before the update, I used to charge is either once a day or everyone few days, depending on what I did with it.
    So if anyone else is experiencing this, please let me know. Or if you know how to fix this problem I would appreciate some advice on that too!

    I am having this same exact issue with my 2nd generation touch. I saw on some other topics that having wifi on all the time is the problem. I tried turning it off, but it didn't help. You could try that though and see if it helps. But on my iPod, even in Airplane Mode, it drains the battery like a Hummer wastes gas. Incidentally, if turning off wifi works for you, great! Except to me that pretty much defeats the whole purpose of having a touch. Might as well have a nano or Classic. Having to turn of wifi each time you want to check email or use an app that requires wifi is silly. wifi should simply go off when you put the iPod to sleep. But here's the thing. Even with the old version of the software, I could listen to Pandora for 3-4 hours a day (of course requires wifi) and I wouldn't need to charge the iPod but once every couple of days. Now, I can't go 8 hours without the thing draining to 20% warning. To me that says that something else is running the background and that wifi isn't the only problem.

  • Anyone else afraid to upgrade?

    I'm stuck on 3.1.2. I never moved to 3.1.3 because I saw folks having no end of problems on 3.1.3 with their battery life. Now I'm afraid to upgrade to 4.1 because of all the problems here. I need my phone to work. But I'm missing out on great apps that require 3.1.3. Anyone else in the same boat?

    The other poster is correct. Don't go by these forums to make decisions. Very rarely do people come here to post how great everything is. Now, my experience:
    I have a 3GS running the latest 4.1 software and never had any problems with any of the firmware upgrades. My phone works great. I suspect that many people that have problems have more to their story that we don't know about. There are a lot of hacked phones out there that upgrades are not friendly to.
    I also have a friend that has a 3G and updated to 4.0 and the phone is very slow now. If someone has a 3G I wouldn't upgrade simply because the processor is too slow
    Hope this helps.

  • TS1398 anyone else having wifi issues after 6.1.2 update?

    I have recently updated to 6.1.2,
    Firstly had a number of issues updating,
    once it finally completed, i restored from Icloud, (using my home wifi) which i was able to conect to no problems,
    however once the restore completed, the wifi lost connection and now will not connect, meaning none of my apps will restore??
    anyone else experiencing this or have any suggestions?
    thanks

    Hi zachys_mommy,
    Thanks for visiting Apple Support Communities.
    You can use the steps in this article to troubleshoot the internet connection on your iOS devices:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/ts1398
    Best Regards,
    Jeremy

  • After finding out that iOS 6 won't be alvailible for iPad 1 I have to ask, is there going to be any updates for the iPad one? It's kinda ridicules if our devices just stop being upgraded after two years......

    I was quite disappointed when I read their will be no iOS 6 for first gen iPads and am curious as to if they are gonna just stop upgrading it all together, cause if so that's a bit crazy after two years they pretty much just drop the product?? What I want to know is, is there going to be any more updates for the iPad one at all, to update the security features browsing and stuff like that (not all the fancy FaceTime or seri and what not just the basic iPad 1 stuff)? Cause if not that's is a MAJOR waist of money. $800 for two years of use???

    While none of us here can say with certainly, it's likely that iOS 5.1.1 is the last version of iOS that an iPad 1 will run.
    As to a "waste of money", has your iPad stopped working just because a new version of iOS was released that the iPad won't run? Our iPad 1s haven't just ceased fallen over, even though they can only run iOS 5.1.1, and are in valuable use every day. But perhaps yours did indeed somehow stop being useful. If so, I'd recommend selling it and buying something else that you think would better suit your expectations.
    Regards.

  • Early Upgrade to 1 year contract

    Hi!
    I am currently 20 months into a 24 month contract.  According to Verizon Wireless I am eligible for an early upgrade, however when I go through the checkout process the only contract type I can select is a 2 year contract.
    My question is, assuming I am willing to forgo the NE2 credit and also pay the 1 year contract price for the phone I want, would I be able to extend my contract for just 1 year instead of 2?
    Thanks!

    You may have to do this with customer service over the phone, rather than through the website - I think it's entirely doable, just not through the website! (The website doesn't seem to handle unique or out of the mainstream transactions, or multiple transactions, very well!)
    My advice, call CS and explain what you want to do. Let us know how it goes....

  • How to unlock after 2 year contract with Optimus at no extra cost

    In Portugal after two years of loyalty telecommunications companies are required to unlock the equipment. In the case of Optimus ask absurd value. Such as Vodafone asks 25 euros cost process, this Optimus asking for 235.00 euros. It is stealing and it is wrong to with the user. I think Apple should better analyze their partners and not let that happen.
    The company in question has already been to court and lost to the customers but continues to do the same.
    how can i unlock my iphone with no additional costs other than the loyalty that was required for two years?

    You cannot.
    ONLY the carrier to which it is locked can unlock it.

  • Unlocking a phone after 2 year contract?

    Just finished 2 years on my latest contract, this is my 2nd 2 year contract with at&t and I am officially never going to use AT&T again..problem is now i'm stuck with an iphone that's the equivalent to an itouch just with an antenna. I've since switched over to another carrier but wanted to bring Iphone 4 along with me but since the phone is carrier locked i'm stuck and even through the usual unlocking channels (unauthorized) I can't due to the baseband update for 5.0.1 I know the phone is locked to AT&T  and all but should we as consumers not get an option to carrier unlock once our contracts are up? I mean seriously otherwise there's no point to even buying an iphone in the first place if you'll just continue to be stuck with at&t's inferior service. I'm in the U.S. and I know if I were in the uk I could pay to have it unlocked legally..why can't we get this here in the states? Had I purchased this phone unlocked in the first place I could justify the cost of the phone at it's unlocked price with the savings my new carrier offers, but with at&t my bill is twice as much and my phone is a slave to their service exclusively..it's like buying an xbox that once you xbox live contract is up you can't use anymore..apple got their money I don't understand the issue with allowing us to unrestrict our phones once we've served our jail sentence (that's how bad my service with at&t has been).

    AT&T will not unlock your phone for any reason. There is no law or regulation requiring them to do so. If you're unhappy about it, call your congressman.
    Sorry, that's just the way it is.

Maybe you are looking for

  • Lock/Password in pdf of Adobe forms

    Hi, I want to include password /lock concept means when user run the program the pdf should be downloaded with password. so that only the person who runs the report can able to see the output using the password

  • Find host and port

    My J2EE application has an EJB module and web module. I need to call the servlet in the web module from EJB module, via HTTPUrl connection. To make the web application portable and not-hardcoded, is there any way for EJB module to find out programati

  • H:outputLink without rendered jsessionid

    hi, if I want to render anchor element blabla h:outputLink appends at the end of url jsessionid=..... Can I disable this appending a "jsessionid"?

  • CEP Service Manager not found

    Hi, I try to develop a Photoshop CC extension panel with the Extension Builder V3. But when I try to run the panel I get an error message saying that the CEP Service is not found. I check the file system and cannot find it either. Any suggestions? Th

  • SUn Cluster with multiple nodes

    Hi, I am planning to setup Sun Cluster with 3+ nodes. is it possible to configure sun cluster with just two network interfaces on each box. (One for Public access and second for cluster interconnection via dedicated switch)? Thanks in advance for the