Is anyone getting "unable to process purchases at this time" messages?

For almost a week now i've not been able to buy anything on itunes, including the ipod touch upgrade and it's incredibly frustrating. Every time i try to buy something it says
"The iTunes store is unable to process purchases at this time. Payment processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
Can anyone help? Can i fix it myself or is it a problem at Apple's end?

I'm getting rather narked at the term 'temporarily' in the error messages since it's been the case since 5pm on Tuesday..
Phoned the AppleCare helpline on Wednesday, they suggested deleting iTunes from my machine then reinstalling, which I'm extremely loath to do..
Took laptop into Apple Store in Glasgow, they couldn't suggest anything other than very heavy traffic on the server from people downloading the iTouch and iPhone upgrades. I guess patience is a virtue, but it would be at the very least polite of Apple to flag up the heavy traffic so customers don't waste time thinking the problem is with their own devices..
Grr..

Similar Messages

The iTunes Store is unable to process purchases at this time.

Trying to buy a Season Pass to a show and all I get is the error "The iTunes Store is unable to process purchases at this time. Credit card processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
This has been going on for the last 6 and a half hours.
Anyone else having probs? The system status page shows no problems...

Try it on the computer in iTunes. I've been having this problem for a few days on my iPad. When I logged in on the computer it said something about having a billing issues and I had to log in and reverify my info. It said I had an almost $10 balance due which was weird, because I'm linked with Paypal and have plenty of money in there at all times. It keeps saying "your Paypal transaction was declined" which I can't even begin to figure out. I re-setup the Paypal payments and it works fine now. Everything is sorted out. I wonder if a payment agreement as they call it, expires after so long and has to be re-verified?

Unable to process purchases at this time??

Hello,
Is anyone else having problems buying from Itunes today?
Im getting a message - unable to process purchases at this time - please try later
Cheers
Paul
Windows XP

hi Paul
My purchase was processed, but when I tried to play it on my computer the 'apple' stayed in the dialog box where the song title usualy appears and nothing happend. When I tried to copy it to my iPod I got the message that the purchased item was NOT COPIED because it cannot be played on this iPod.
bamboozeld
Windows XP
Windows XP

The Mrs. and I are receiving "The iTunes Store is unable to process purchases at this time. Please try again later." message whenever we try to update apps or purchase new apps. This is on two separate iPhone4's running 4.3.3

I haven't updated the iOS this week because I'm still working on resolving a separate issue, syncing playlists back to iTunes from the iPhone after a Snow Leopard restore.
FWIW-- The Mac Store on my MacBook also returns a similar error message when I try to update pixelmator and evernote. I get "The iTunes Store is unable to process purchases at this time. Credit card processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later."
After that error in the Mac Store, I immediately get the following error message: "We Could Not Complete Your Request. There was an error in the App Store. Please try again later. (100)"

Try contacting iTunes via email to check if there is an issue with the account. go to apple.com/support/itunes
Click on iTunes Store account and billing and select inquiries. On the right side click on "email us".
Before doing that trying viewing your account information first. Open the iTunes on you mac, look at the menu and select store and select view my account. Try removing the card (this is only applicable if you don't have a pending charges with iTunes) and hit done. Sign out, quit iTunes and sign back in and try updating the apps again.

The itunes music store is unable to process purchases at this time.

Any body getting this message b/c it is really frustrating when i want to buy mausic and this message pops up. everything is current and up2date. i got an e-mail from i-tunes telling me that the problem has been fixed, so i went to buy some songs today and the message came up again. what 2 do? "The itunes music store is unable to process purchases at this time. Credit card processing is temporarily unavailable."

I have the same problem, too. I was using paypal, but switched my account from paypal to mastercard, still no go. I can't believe there is no phone or web chat help from apple. Hope they choke to death on their iPod Nano profits. HIRE CUSTOMER SERVICE REPS AND TAKE CARE OF YOUR CURRENT, PAYING CUSTOMERS. There are alternatives out there...

My Apple TV keeps saying The iTunes Store is unable to process purchases at this time

WHy does my Apple TV keep telling me that the iTunes Store is unable to process purchases at this time when I try to buy a movie

Hello Johnson,
It sounds like you are trying to make purchases on your AppleTV but are being met with this error message. I would start by restarting the Apple TV with this process:
Apple TV: How to restart your Apple TV
http://support.apple.com/kb/ht3180
Restart your Apple TV by selecting Settings > General > Restart.
If the issue persists sign out of the iTunes Store, then restart it again, and test the issue.
From the main Apple TV menu, choose Settings > iTunes Store.
From: How to rent a movie from the iTunes Store on Apple TV
http://support.apple.com/kb/ht1498
Thank you for using Apple Support Communities.
Regards,
Sterling

HT3204 I have been receiving the error message ...'iTunes store is unable to process purchases at this time. Please try again later" over that last month with increasing frequency

I have been receiving the error message ...'iTunes store is unable to process purchases at this time. Please try again later" over that last month with increasing frequency. What is the cause and solution?

Hello e-b p,
Thanks for the question, and welcome to Apple Support Communities.
When encountering iTunes Store connectivity issues, the following resources provide the best solutions. To isolate the issue further, I'd be curious to know if it persists on other Wi-Fi networks (assuming you are using a portable computer). Either way, please attempt the steps outlined in these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

The iTunes Sore is unable to process purchases at this time

I've been trying to purchase a song for almost a week now and keep getting the subject message. In addition the message says ...
Credit card processing is temporarily unavailable. You may continue to browse the store. Please make your purchase later.
Please respond if you are also having this problem and know of a solution.
Intel Pentium D Media Series PC Windows XP Pro

Since the stock market is not open today, I hardly doubt this is true that stock is dropping. Further, as of Thursday, shares were up by 6.6%. Apple's quarterly earnings just reported were up 27%. All indicators say that Apple is doing just fine.
People need to keep in mind that there are bound to be bugs in any new release of just about anything these days (except maybe a Mac -- my daughter has an iBook and we've never had a bit of trouble with it). Look at your computer -- bugs are precisely why we have service packs as add-ons to Windows. I remember older versions of Windows that were chock-full of issues.
It is the weekend, and while I am sure there are Apple staff out and about, this is just how it goes. Try to reauthorize your computer through the Store menu in iTunes and that may very well solve your connectivity issue.
Hang in there!
Windows ME

Itunes store is unable to process purchases at this time

When I've tried to buy something for the past two days, it has a notice saying that the credit card processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later. How long do I have to wait and why am I the only one waiting.

And this is the brilliant customer support reply... of course nothing wrong with itunes... Nevermind that all of the suggestions don't do a thing because all of my settings worked at one point!
Good afternoon, my name is xxx and I will be helping you today. I understand you have not been able to purchase anything from the iTunes store for 2 days due to an error message.
There are several reasons why this could be happening:
1. Your bank's servers were busy. Try again at another time.
2. There is an issue with your credit card. Try using a different credit card or contact your credit card company to advise them of the problem.
3. Your billing name or address does not exactly match the address listed on your credit card statement and the United States Postal Service http://www.usps.com/. Any discrepancy in punctuation, abbreviation or capitalization can cause errors, which might prevent you from purchasing music from the iTunes Store. Please follow the steps below to review and edit the information on file at Apple:
1. Using your web browser, go to http://myinfo.apple.com.
2. Select your country and preferred language from the drop down menus.
3. Enter your iTunes account name and password.
4. Click Continue.
5. On the "My Account Profile" page, make sure to select the appropriate state in the State drop-down menu for your primary and shipping addresses as indicated on the USPS website. If you do not have a shipping address listed on the account, do not select a state.
6. Verify that you have entered the area code for each phone number into the correct field. If your area code is missing or not entered into the area code field and grouped with the rest of the digits in the phone number, your account information will not save properly.
7. Click Save at the bottom of the page.
Again, I apologize for any frustration this may have caused you, and I thank you for being an iTunes Store customer.

ITunes Store is unable to process purchases at the time, Payment process

Hi,
I am trying to update my iPod Touch to firmware 2.0 and I would be more than willing to pay the 8 euros but I am not allowed by iTunes which everytime I try to purchase gives me this warning: "The iTunes Store is unable to process purchases at the time, Payment processing is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later".
Please help me cause this is getting really annoying! I want IT!!!!
Cheers,

Im having the exact same problem at the minute.
I've just contacted apple about it

"unable to process payments at this time" is your payment gateway down?

Hi, trying to rent a movie but it keeps saying unable to process at this time. Is Apple having issues with its payment gateway?

I've not had issues purchasing in iTunes in recent days in UK but am doing so from store credit which may work differently.
If I was in your position I would unpower and restart the ATV and your router and try again - a persistent issue would likely suggest an issue at Apple's end.
Can you play any stuff via YouTube/Vimeo etc ? Does previously purchased stuff play from the internet?

I was trying to do in app purchase but I got an error "iTunes is currently unable process purchases at this time, please try again later"

I was trying to purchase something in an app that I am using but received the error, is this issue stemming from apple or the app? Or my payment option. The app is puzzles and dragons

Hello e-b p,
Thanks for the question, and welcome to Apple Support Communities.
When encountering iTunes Store connectivity issues, the following resources provide the best solutions. To isolate the issue further, I'd be curious to know if it persists on other Wi-Fi networks (assuming you are using a portable computer). Either way, please attempt the steps outlined in these articles:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

"Cloud on" and 10 other apps cannot be purchased at this time message

How do I prevent this message from popping up each time I try to download a new app?
I have deleted the app cloud on from both my iPad and through I tunes however the message still appears how do I resolve this problem as it is annoying and not what you need what your quickly trying to find new apps.
Many thanks
Steve

Your Users Guide has a whole chapter (at the end) devoted to what you do when things aren't going well, generally following the sequence of
Restart - red slider, then boot up again
Force Quit apps - either via Sleep/Wake followed by Home, or via Recents Tray
Reset - hold Home & Sleep/Wake to force reboot
Reset iPad Settings - Settings > General >Reset
Erase All Content - same as above
Restore iPad Software - iTunes or iOS 5 equivalent
You start at #1 and work your way through until the issue you're seeing goes away. If you get through all of the steps and it still doesn't work, you're pretty much out of gas and have to start talking to Apple.
In your particular case, the app you'd Force Quit in Step 2 would be the App Store one. You may not get that far, as the Restart may clear your issue.

ITunes Store unable to process purchases?

I upgraded my MBP and iMac to Lion yesterday morning without any problems. I had updated all apps on both devices before proceeding. I also updated apps on my iPhone4, and iPad2 before doing the Lion install.
The MBP and iMac both work great with Lion. But by mid-morning yesterday, and without change since (i.e. about 23 hours), I have been unable to download new updates to apps on my iPhone4 or iPad2. I have tried to update each via WiFi. I have tried to update the iPhone with WiFi turned off. I have tried to connect by tethering to the MBP (both devices are registered on it) and getting the updates via iTunes.
I have checked and confirmed that I do not have a firewall problem and that the time and location is correctly set for each device.
When I try to download an app update via any of the bove methods, I get a pop-up message saying: The iTunes Store is unable to process purchases at this time." Which is followed by another pop-up saying "We could not complete your request. There was an error in the app store (100)."
Anyone have any idea what is happening? I've scoured the support articles without finding an answer.
Ric
iMac 27 i7, MBP 13" (2008), iPad1, iPad2, iPhone4, some iPods.

Agreed, I don't think it is Lion, either. I suspect the problem is somehow related to the addition of 33 more App Stores (33 countries) and that has somehow borked the system. I now have a growing number of updates to apps on my iPad2 and iPhone that I cannot download. A few of them are important to me. I dare not even check my iPad1 as my wife uses it and would have a serious fit if anything caused problems on it.
More than 30 hours and counting... All I have seen so far is an auto-mailer message which suggests I try everything I tried yesterday. Not a happy customer. Making it worse, we have Apple computers and iPads in the office, so unless this gets fixed I expect an uproar on Monday.

ITMS unable to process purchases

Ever since yesterday i keep getting the message "iTunes Musuc Store is unable to process purchases at this time. Payment process is temporarily unavailable. You may continue to browse the store. Please try to make your purchase later".
I m not sure this is a real problem or something to do with me upgrading to 5.0.1. All the account information is correct. I´m in Sweden.
Anyone else seen this message?

Same problem for me. The credit card works fine for other sites, store purchases, but the iTMS keeps complaining that 'payment processing is temporarily unavailable'.
It's been like this for the last week or so. Also, my limit has not been exceeded.

Is anyone getting "unable to process purchases at this time" messages?

Similar Messages

Maybe you are looking for