Is anyone having a problem using the nytimes digital subscription?

i signed up for the new york times digital subscription on 28 march, then a few days later was told my account was canceled for nonpayment. according to customer service, my account is in good standing. but now when i try to access an article, i'm told i've already used my 20/month and wants me to pay again.
i cleared the cookies and browsing history; tech support reset my password, but i still can't get access on firefox. no problems with internet explorer.
any suggestions? thanks

add me to the list. i have reluctantly concluded that the nytimes digital service is not compatible with firefox. over the past 5 days, i have had daily conversations with the nyt techies, who gave me the same useless advice: clear cookies and browsing history and reset password. i did so, repeatedly, but four passwords and hours of frustration later, the nyt digital service still refuses to recognize me as a home delivery subscriber entitled to total access and instead keeps telling me i have used up my 20 free articles. its techies now tell me that firefox is to blame in some way that they can't explain, and i must use internet explorer to access the nyt site. IE works fine but it is not my browser of choice, and i don't like having it open all day long, given its well known vulnerabilities. i am outraged that the nyt didn't see this problem coming, and is doing nothing to fix it! obviously, they have screwed up in a big way.

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    com.apple.security.TMSafetyNet          7
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