Is anyone having trouble streaming music videos from iCloud?

I have been using iMatch for several weeks listening to music & watching music video's on moth my Apple TV & iPhone 4s. I now can not watch music video's on the iPhone I get the response "Unable to load film" on the Apple TV it just keeps trying.
I contacted Apple & have been told that this servoce was never available to watch music video's via the cloud. Well it used to work & if you go to this link http://support.apple.com/kb/HT5085 it clearly states that music video's can be streamed for users in Australia which is where I live.
Any clues?

Hi Folks,
I suspect many more folks have this issue than is reflected here, but like us...they feel the problem is on their end.
I suggest we ALL SPREAD THE WORD to have folks call to compalin and get case numbers, as it appears from my calls that this issue is not yet publicized enough to have Apple take it seriously. Each person I speak to, despite 5 case #'s, knows nothing. I've yet to receive a call back from anyone after the case is escalated up. I don't know about you, but I purchased extra storage space on iCloud and purchased 3 Apple TV's, and I'm not getting equal value.

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