Is apple care tied to the user or the device
is apple care tied to the user or the device?
I am in business setting up 9 ipads, as the ipads will have individual apple log ins, if i set up the apple care will this be attahced to the device or the user?
The device.
Similar Messages
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My iphone hangs any time.I see a call coming but i cannot attend. My call drops anytime and i cant even end the call.The settings page doesnt respond many times.I have given the phone to Apple care , they update the software and return it back to me.IT WORKS FINE FOR 3-4 DAYS AGAIN THE SAME. Its under warranty and i am disappointed with the Apple product and service
If you used your backup to restore the data after it got returned, set it up as new device and don't use the backup data afterwards. It seems that some data inside the backup are corrupt. Follow this article and set up the account info and other setting manually after that:
Use iTunes to restore your iOS device to factory settings - Apple Support -
Sent iphone 5 3x for repair ( 1 repair and 2 replacement ) in a span of 2 months.. And i just ask apple care to extend the warranty of my replacement iphone 5 for 6 month and they reject it, i mean how can you trust the 2nd replacement if the 1st replacement didnt last even for just 1 month? Really dissapointed!!
No, really just want to voice out my dissapointments with apple care.. Im just really ****** off..
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I purchased the ipad and apple care but only the ipad arrived
help i purchased ipad and the apple care but only the ipad arrived.
is apple care already on the computer.You should have received an email from Apple with the receipts for the iPad and your AppleCare. AppleCare is not on your iPad... if you have a problem with your iPad that you cannot repair yourself, then you would contact AppleCare for help.
http://www.apple.com/support/applecare/contact/
You can register your iPad at that link. -
After removal of the iCloud account on iPad and exit all my Apple ID accounts on the device iPad 4, which is used now by another person with other account when he write a new e-mail message the other person sees my contact address. What you need to do to other people could not see my contacts? At the same time they are not in the phonebook
To fix, first remove your secondary e-mail address that was @mac.com via appleid.apple.com. This should get rid of that email address (but not the ID).
Then delete your iCloud account from your iPhone and reactivate it using @me.com as your Apple ID.
The Apple ID will remain as @mac.com but when you access iCloud Account Information, the Advanced part says "Mail : @me.com".
Hope this helps. -
Greetings: I have multiple iPads and iPhones. I want all to be able to be able to stream to our Apple TV. All of the docs I see say you must have the same Apple ID for all the devices, but we each have our own Apple ID. Is this just a doc short coming?
You can each have your own ID for your own iTunes accounts, but in order for a device to stream via AirPlay to the same Apple TV, everything must use the same homesharing ID. This is not the same as your iTunes account ID (although it can be for one of the devices)
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I bought a movie on itunes and when i try to play it on my apple tv it says the device is not autorized. My apple tv is the older one with an actual hard drive that is full. Tha apple tv is logged into my itunes account.
ATV2 does not have permanent storage. The rental is flushed when the device is turned off or other content accessed. You would need to use your computer to rent (and home-share to ATV) if you wish to store for a later time.
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iPhoto won't recognize my iPhone 3Gs. just says there's an "apple iPhone" instead of the device name, and says there are no files to download, but there are 62 items on my phone... what's going on? as far as I can tell I have everything up to date and it's always worked in the past.
Have you already confirmed your Mac as a trusted device? Try this:
Lauch iTunes.
Connect the Phone/iPad
When it asks you to trust it, say yes.
Now try again to import. -
please help my friend threw my phone at me and I wasn't ready and now it is cracked to the point I can barely see
With apple care you get 2 accidental damage replacements but will need to pay $79 to fix it.
This should your best solution -
Transferring apple care to a new user
Hi,
I sold a MacBook Pro with over 2 years of Apple care - but looking through the support pages I cannot find a simple answer to how to do it. I have the serial no and the policy no - just don't know where to do it ....You have to transfer AppleCare to the new owner. Read here:
1 0 . T r a n s f e r o f P l a n
With Transfer of Covered Equipment to New Owner. Subject to the restrictions set
forth below, you may make a one-time permanent transfer of all of your rights under the
Plan to another party, provided that: (a) the transfer includes the original Proof of
Purchase, the Plan's Confirmation and all of the Plan's packaging material, including
printed materials and these Terms and Conditions; (b) you notify Apple of the transfer
by sending, faxing or e-mailing notice of transfer to Apple Inc., ATTN: Agreement
Administration, MS: 217AC, 2511 Laguna Blvd, Elk Grove, CA 95758, U.S., fax number
916-405-3655 or [email protected], respectively; and (c) the party receiving
the Plan accepts the Terms and Conditions of the Plan. When notifying Apple of the
transfer of the Plan, you must provide the Plan Agreement Number, the serial number of
the Covered Equipment being transferred and the name, address, telephone number and
email address of the new owner. -
Can I buy apple care not at the apple store? (Target, etc?)
Can I buy Apple Care if I purchase my iphone 5s at Target?
Depends. In many countries now, you cannot buy regular AppleCare for an iPhone. You can buy AppleCare+ for one, but you can only get AppleCare+ through Apple.
In the USA see http://store.apple.com/us/product/S4575LL/A/applecare-for-iphone as in the USA, there no longer is AppleCare for iPhones, only AppleCare+ which is a different product (AppleCare+ combines extended warranty with Accidental Damage coverage).
You can get AppleCare+ by phone or at an Apple Store, but must do so at the time of purchase or within 30 days of purchase. If buying at an Apple Store, they will inspect the phone for pre-existing damage, and if over the phone, you must submit it to a remote diagnostic test. -
I recently brought in a broken iPhone 4S and was told the damage was too great and therefore that is was BER and Apple would not cover the phone. I have never dealt with this issue before and was curious as to where in the terms and conditons Apple reserves the right to not cover if the think that the phone is beyond economical repair. When I asked clerk I was told that everybody knew that BER applied and "you would not expect an insurance cover to pay for a car if it was totalled." I told the gentleman in that case the BER only applies as to whether I received money for car or insurance company repaired the vehicle. When I asked to see the terms that set this out nobody in the store (or the chat support agent later). Does anybody know where this term or terms is set forth. Also, has nobody ever questioned if it is fair to sell consumers coverage for accidental damage and not tell them that only small damage is covered and not major damage? I am a little suprised unless I am missing something really obvious. I have never had this issue with Asurion or with Best Buy coverage. Thanks
You mention Apple Care, not Apple Care + which are two completely different things. Apple Care is nothing more than an additional year of standard warranty coverage. Apple Care + is what addressed accidental damage. Warranty has never covered accidental damage. What kind of damage did you do? An out of warranty replacement can be done for $199 for the iPhone 4S, and that just means you brought the phone in at least somewhat intact.
Never heard the term, but what I wrote above is what warranty is. -
Hello all,
We started off with the original iPhone a few years ago and now between my wife and I (plus Kids) we have too many apple devices under the same apple-ID (2 X iPhone 6+, 2X macbook Pro, 2X iPod-touch and 1X iPad)
We are constantly running into issues because everyone in the house is using the same apple id, downloading Apps using the same ID, sharing the same cloud and receiving each other's iMessages.
I know that I can create another Apple-ID, what I am unclear on is once I do have a new apple ID, how do I assign that to half the devices (1X iPhone 6+, 1 X MBP and 1 Ipad)
Please respond if you are able to help.
Thank youI'm not sure what they told your at the Apple store, but each Apple ID can only create a single iCloud account. If you want separate accounts for all these devices, they will have to be created using separate IDs. Note: you can do this and still share the same ID for other services such as your iTunes store account. The iCloud ID does not need to be the same as the ID used for other services.
To create an account, go to Settings>iCloud and sign in with a different Apple ID. If you want to migrate a copy of the current iCloud data to the different accounts, start by saving any photo stream photos that you want to keep to your camera roll (unless already there) by opening your my photo stream album, tapping Select, tapping the photos, tap the share icon (box with upward facing arrow), then tapping Save to Camera Roll. If you are syncing notes with iCloud that you want to keep, you'll need to open each of your notes and email them to yourself so you can later copy and paste the text into new notes created in your new account. Then go to Settings>iCloud, tap Delete Account (which only deletes it from this device, not from iCloud; the devices keeping the current account will not be effected by this), provide the password to turn off Find My iDevice and choose Keep on My iDevice when prompted. Then sign back in with a different Apple ID to create your new account and choose Merge to upload your data. -
After going to a turorial at apple store, I changed the appleid on my devices. However; on my mac under the icloud the old appleid remains. I tried to delete it and add a new one but it will not delete, claiming it is the primary one. I set up an new one with the new appleid but note etc will not merge on it.
How do I change to just one appleid?iOS 7: If you're asked for the password to your previous ...
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Does Apple care about their loyal users?
I've been using Apple products for years and years, why are you now trying to persuade me - and, as a result, - my friends and acquaintances to keep as far from Apple as possible?
Last Saturday I've bought and iPhone at an official retailer - Re-Store in Moscow. It's a specialized Mac store.
The phone was sold to me defective the touchscreen does not work. I couldn't check it in store, as they've asked 20 extra dollars for the service (!!!!!)
As soon as I've realized my new iPhone is of improper quality, I've contacted the store back for help and replacement. And guess what I've got back? NOTHING. No excuse, no replacement, nothing. A broken iPhone, that's what I've bought from Apple.
Apple products have a significant price premium, which, I presumed, deserve it's users at least decent support and service. I've got NONE.
All I want is an working device for quite a significant sum of money.I loved (please, note the tense) your products and solutions.
Will I ever buy ANY Apple product (and my MacBook requires replacement soon) - I doubt so!So, you've been using Apple products "for years" and you've only just received a "dud", and now you want to avoid Apple products altogether??
No matter what you buy, from whoever, there is always a slight chance you may get a "dud" one. That's why products come with warranties.
A broken iPhone, that's what I've bought from Apple.
You said you bought it from Re-Store in Moscow. Not from Apple.
Apple products have a significant price premium, which, I presumed, deserve it's users at least decent support and service. I've got NONE.
Since you bought the phone from Re-Store, your contract is with them. They should be the people to replace the phone with a fully functioning one.
If they're not helping, have you actually contacted Apple directly to find out what to do? This is a user-to-user forum, and nobody here can do anything to help you.
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