Is apple covering up iCloud problems 4/4/12?

Is apple covering up iCloud problems with mail and passwords?

It's been a mess for me since Tuesday, late morning. And, as the initial posted question suggests, YES, I DO think Apple is staying quiet on this. I think it's far more serious than any of us think. Otherwise, why wouldn't Apple be more communicative? And, they're saying it's affecting less than 1% of users. That's not MY reaction to the furer happening under the surface. I'm just so frustrated that none of the Apple news site are addressing it. I mean, could they NOT know?! Hard to believe. MacWorld. MacRumor... none of 'em are saying a thing.

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Apple id and iCloud problem

I decided to set up a separate apple id for my wife for her phone so we could have separate iCloud accounts. So, when I went to set up an apple id with her email, it said her email was already associated with an apple id, which doesn't make sense.
So, to be sure, I entered her email and asked to send an email to reset the password. Well, it then said there was no apple id for that email. Still, when I try to create an apple id with that email, it still says it is associated with an apple id and won't let me set up the new one.
How can I remedy this? Is there an easy way to email apple support with this? Their support site isn't helpful with this at all.

Hi
I have the same problem
It says email is sent, but nothing arrives!
Did you get anywhere?
H

Is apple. Covering up cloud problems.

Is apple covering up cloud problems? No email for hours on 4/3 and 4/4?

My email was working fine all day on those dates.
Every problem people experience isn't always affecting everyone. It would be impossible for Apple to publish every single problem 100million+ iCloud users experience each day. Many problems are specific to individual users accounts, devices or connections. Doesn't mean its a cover-up.

I have an iphone 5 and ipad 3 - I went to the Apple store and tech unable to sync them. Suggested it was an icloud problem and needed to go online to get it solved, but first to back up phone. I have done this now. Help please.

I have an iphone 5 and and ipad3 which I wish to sync.
I went to Apple store and tech unable to do this - wasn't happening and said there was an icloud problem and to go on line to find out, as they didn't do icloud issues in the store.
I've backed up my phone in the meantime.
I want to be able to read my kindle books and access contacts between these items.
Another question, I brought more icloud storage, but iphone is not saving to icloud as well.phone will not back up as says not enough storage - keh?
Appreciate any assistance on these two things.
I have another appointment with Apple store end of this week.
Last time they also said I may need to have my iphone replaced - this would then be my thrid iphone in 4 months! First iphone the camera didn't work (lucky I found out on second day and automaticallly replaced).
This iphone is doing black screens, will not ring (despite techy trying to get phone to ring - YET the alarm works fine to wake me up). Phone vibrates but won't ring, even though set to ring.
Appreciate any help with icloud issue mainly.
I think I'm feeling a bit fatalistic I will end up with yet another replacement phone.
I am very disappointed as this is m first introduction to the iphone - not going well so far.
ipad 3 is great. Love it.
Phyllis

Backup your iPhone. Tap Settings > iCloud > Storage & Backup > > Back Up Now
iCloud: Backup and restore overview

HT204053 My apple id and icloud account merge together, i want to delete my icloud account because of some problems in name but i cann't delete my icloud account also and rename also can you give me suitable answer on my email address

My apple id and icloud account merge together, i want to delete my icloud account because of some problems on name so i want to change name or delete my icloud account .
<Subject Edited by Host>

You can't delete an iCloud account.
Once it is attached to an AppleID it is attached forever.
You can edit the name on your iCloud account or setup an email alias if you made a mistake with the email address.

Giving old ipad to partner after using it for six months. Icloud, FaceTime and store Apple Id revised no problem. I'd like to change my iMessage user id too. It won't let me. Anyone know how?

Giving old ipad to partner after using it for six months. Icloud, FaceTime and store Apple ID revised no problem. I'd like to change my iMessage user id too. It won't let me. Anyone know how?

Look at this link.
Giving your former iPad to a spouse or family member: the quick guide
http://www.tuaw.com/2012/03/17/giving-your-former-ipad-to-a-spouse-or-family-mem ber-the-quick/
 Cheers, Tom

This Mac can't connect to iCloud because of a problem with "your Apple ID", Open iCloud preferences to fix this problem.

I am using Yosemite on (iMac 21.5 inch mid 2011).
My question is:- Periodically when closing down Safari and only the application Safari i get the message:-
This Mac can’t connect to iCloud because of a problem with “my Apple ID”, Open iCloud preferences to fix this problem.
I don't understand this because there is no problem with "my Apple ID" and if there is what should I do when opening iCloud preferences to fix the problem.
Would appreciate some positive answer to stop this message from appearing and to resolve this problem.
Cheers Bruce.

I do not use the Safari browser, and I also get this error message. I also have not updated to Yosemite. I am able to log into iCloud using my Apple ID and password, so I know that there is no issue with my login credentials. However, so far I have not been able to determine what is causing this message.

ICloud problem, IM BEGGING APPLE PLEASE HELP ME!

I have a question please help me about this: my brother's iphone 5s was set up icloud by me, but i forget the password and the email to get the password when u forget, but i setup his icloud base on his information like: full name, date of birth exactly the same with his ID Card. so if possible can he get the password for the icloud when he take photo of his ID Card and iCloud ID on the phone together (i mean the same full name, the same date of birth)
Im swear that this iphone my brothers bought from the 1st day and still use until now, not through anyone else.
And im live in VIET NAM
My english is not good so please help me about this issue, thanks very much and im very appreciate

Hey Lisa_AW!
If you want to make this Apple ID an iCloud account, try referencing the information here:
Creating an iCloud account: Frequently Asked Questions
http://support.apple.com/kb/ht4436
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?

I found My iPhone contacts on my friends Iphone we both have 4s! But we use the same apple ID and ICloud ID! How can undo what happened? all my private stuff is now on his phone!!! help me plz!!?

Of course if you are both connected to the same iCloud account you have the same contacts - what did you expect?. The contacts live on the server and are read from there by the devices; so as you've both managed to sync your contacts up to iCloud they are now inextricably mixed. You can only delete your contacts by deleting individual ones, and doing that will delete them from your phone as well.
You can only unravel this by
1. In the iCloud contacts page at http://icloud.com, select all the contacts, click on the cogwheel icon at bottom left and choose 'Export vCard'.
2. Sign out of System Preferences>iCloud
3. Create a new Apple ID and open a new iCloud account with it for your own use.
4. Import the vCard back into the iCloud contacts page.
5. Go to http://icloud.com and sign in with the original ID. This is now his ID. Work through the contacts individually deleting the ones you don't want him to have. When done sign out and advise him to change his password.
6. Go to the new iCloud account and delete his contacts individually.
Of course if you have also been syncing calendars and using the same email address there are problems with doing this.

The Calendar app is showing a calendar from an iPhone that is no longer associated with my Apple ID or iCloud ID, why is it doing that and why can't I remove it?

I just bought a MacBook Pro and am having some problems with the calendar and contacts list, and my problem could be causing other issues that I am not aware of. So, this is what's happening:
I had two iPhone5s associated with my Apple ID for a while. When I got this MacBook, and learned of Family Sharing, I decided that it would be better for each user to have their own unique ID. So, I have deleted and set up a new Apple ID and iCloud ID on the phone I want separated from MY Apple ID and iCloud. I want the computer to be associated with MY IDs, not the other phone. However, the computer still thinks the two phones are one in the same, despite the other phone being removed from both accounts and being registered with different IDs. Things I have noticed: The calendar on the computer still has the old phones calendar and still has all of the old phones contacts. When I went to use FaceTime and iMessage, the old phone number still shows up as an option. The old phone is still connected to something, somewhere, but I can't figure it out. My data, contacts, and calendars also show up, both phones show up all over the computer and I only want ONE phone, MY phone to show up.
Things I have tried:
Deleting the accounts from iCloud & iTunes
Updating the OS
Rebooting, phones and computer
Logging out and logging back in
Creating a new user account on the computer
Probably several other things I'm just not remembering because it's 4 am and I've been doing this since 11:30 pm and am completely exhausted.
I've literally been Googling and browsing this forum for hours and trying everything I see, but nothing is working. The computer still thinks it's connected to the old phone. It's making me crazy because the user has literally 39 alarms every single day reminding her to do different things. It makes me absolutely crazy because the notifications are popping up on the computer. PLEASE, HELP ME!

The warranty entitles you to complimentary phone support for the first 90 days of ownership.

HT204150 Sharing the same iTunes, Apple ID and iCloud accounts.

Hi
My wife and I share the same Itunes , Apple Id and Icloud accounts.
How do we keep our contacts seperate, when we open up or back up on I cloud?
As we both have I phones, I would like to keep all my work contacts seperate from hers. Also I don't wish to have her contacts loaded on my phone and vice verser.
Will it mean the I will have to get a seperate apple ID and seperate Icloud account.
Problem is that all our music and photos are on the one Library, because we didn't have two Iphones before, it didn't matter.
We would like to keep the same Itunes library to access music and photos, but like to keep everything else seperate.
Can you please help.
Regards
shervhall

You can continue to share the same ID for purchasing from the iTunes and App stores (your iTunes account/library), but you need to have separate iCloud accounts with separate IDs to prevent merged data such as contacts. (You aren't required to use the same ID for purchasing as you do for other services such as iCloud, iMesage, FaceTime, etc.) The only issue is that photo stream is tied to the iCloud account so when you separate your accounts, you will no longer be sharing the same photo stream. You can still send each other shared photo streams in order to share each other's photos, but they wouldn't be part of the same photo stream.
To separate your iCloud accounts, on the device that will be changing accounts, go to Settings>iCloud and turn all data that is syncing with iCloud (contacts, calendars, etc.) to Off. When prompted choose to keep the data on the device. (If you are syncing iWork documents with iCloud, also open your iWork apps and turn off iCloud syncing and choose to keep the documents on your device.) After everything is turned off, scroll to the bottom and tap Delete Account. (This will only delete the account from this phone, not from iCloud. The device that will be keeping the existing account will not be effected by this.) Next, set up a new iCloud account on this device using a different Apple ID and turn iCloud data syncing for contacts, etc. back to On. When prompted, choose Merge. This will upload the data to this new account. At this point you will have two different iCloud accounts, one for each phone, with identical data on them.
You will then have to go to icloud.com on your computer and sign into each iCloud account separately and manually delete the unwanted data (such as deleting the other wife's contacts from your account, and vice versa). These changes will be reflected on each phone. When finished you will have individual iCloud accounts with just your own data on them.
To avoid getting each other's text messages and FaceTime calls you also need to use separate IDs for iMessage and FaceTime. To change the ID for iMessage on one of the devices, go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign in with a separate ID (such as the new iCloud ID). To change the ID for FaceTime on this device, do the same thing in Settings>FaceTime.

HT204053 What are the pros and cons of 1) choosing to use the SAME Apple ID for iCloud services on one side, and purchases on the iTunes Store, App Store, and iBookstore, on the other side; or 2) to have and use two separate Apple Ids for these "two sides

All is in the title, so I repeat it below with a better identation.
What are the pros and cons of
1) choosing to use the SAME
Apple ID for iCloud services on one side, and
purchases on the iTunes Store, App Store, and iBookstore, on the other side; or
2) to have and use two separate Apple Ids for these "two sides"?
P.S.
I have loads and loads of free podcasts in iTunes in my iMac, that are certainly more thant the 5 gigas the iCloud provides for free, so I don't want those to go to the cloud. But this is perhaps a different question...
Also need to mention that I have itunes on a mac, a pc and an iphone.
Sorry to look so silly with this question, but I don't get the "big picture".

You need to create a user account for your wife (or yourself depending on who has the current user account). When syncing, each of you should sign in as a separate user, login to iTunes and then sync. I had this problem when my sister got an iPhone. When we did her initial sync, everything on my iPhone showed up on hers. Apple gave me this solution.

How do I change my Apple ID for iCloud without losing my data?

I really seem to have made a mess of my transition to iCloud :-( I have had an Apple ID for many years - it's my @gmail.com email address. I also have an @mac.com email address and, because I was a subscriber to MobileMe I have an @me.com email address, too.
I only recently upgraded my MacBook to OS X 10.7.4 after buying an iPad and deciding that I would like to be able to sync information between my MacBook, iPhone (3GS) and iPad.
I believe my problems started when I bought the iPad about a month ago on a trip to New York. I didn't have my MacBook with me to check which Apple ID I should use. I set up my iPad with my @gmail.com address as my Apple ID. When I returned home I discovered that my iCloud ID on my MacBook is my @mac.com email address.
I thought I could simply change the Apple ID on my iPad but I've not found any way that I can do that.
The problems I'm experiencing relate mainly to Calendars - I now have multiple entries for events on all my devices. I also have multiple entries for people in my Address Book and Contacts.
What I would like to do is -
1) retain my @gmail.com address as my Apple ID for the iTunes Store and purchases - this is the one I've always used and I have lots of purchases associated with it.
2) change my Apple ID for iCloud from my @gmail.com address to my @mac.com address so that I can also sync my Mail and, hopefully, eliminate the occurrence of multiple calender entries
If I were to delete my current @gmail.com address Apple ID on my iPad will I lose the data associated with this ID?
Cheers
Tricia

Thank you for responding to my question so promptly! My Apple ID for my iCloud account on my MacBook is the correct (i.e. my @mac.com) email address. Do I need to sign out and then sign back in after I have changed/updated my details on my iPad?
When I look at the 'Mail, Contacts, Calendars' details on my iPad under the heading 'Accounts' it first shows my @me.com account and the items under that account are 'Mail, Contacts, Calendars, Reminders, Notes, Find My iPad' - when I expand the account details it shows that my iCloud Account is actually my @mac.com email adddress.
The second entry is iCloud which is currently my @gmail.com account. Under this account are 'Contacts, Calendars, Bookmarks, Reminders, PhotoStream, Documents & Data, Backup.
The third account is headed Gmail and is, indeed, my @gmail.com account, too. Under this account it shows 'Mail, Calendars, Notes'.
Am I correct in suspecting that the reason for my having multiple occurrences of both events in Calendars and people in Contacts is because more than one account is syncing Contacts and Calendars?
Thank you for your help
Cheers
Tricia

HT204053 What is best way to use a corp apple ID for icloud and let users use their Apple ID in itunes store?

What is the best setup for us to maintain ownership of our corp issued iPhones and iPads yet allow users their personal apps from their iTunes accounts? I have gone out and created a corp apple ID that we are using in the iCloud setup on all our corp owned devices. This keeps the end user from using their apple ID in iCloud and hence when employee's are unexpectedly discharged we still maintain ownership and don't have to ask them for their Apple ID & password when resetting the devices. It also does not allow them to do backups to the cloud or locally either way. We are very careful to turn EVERY thing off inside the iCloud set up area. Even turning off iMessage and share my location. We do keep the find my iphone or ipad on however. So how can I lock these settings to keep users from changing them? Or is there a better way to manage corp devices without having to buy into anything to manage them, we are a non profit.

iPhone in Business and Education
That would be the proper thread to post, cause obviously just cause you setup the way above it will not stop users from turning off or on iCloud features like contact and then problems with entering incorrect passwords. You can also try restrictions to account changes, but that is not guaranteed to work either.
Guys on that thread may be able to point to different professional solutions, but those are unlikely to be free.

How do you change your Apple ID for icloud?

I have had one email address as my Apple ID for App store, itunes and icloud for all my devices (MacBook pro, iMac, iPhone4 and iPad2). Recently I changed nettwork/internett operators and now I have big problems with my icloud. My old email address and password has been shut down, and I had to create a new adress and password. I successfully change my Apple ID and password for itunes and App store, but I can't change my Apple ID for icloud. I am told that if I want to close down my icloud account on my MacBook Pro data will be lost. (I have stored my documents on icloud too) I keep getting a popup on my screen saying there is a problem with my Apple ID (the old email address) and that I should fill in my password. If I fill in the password for this icloud ID (also my old Apple ID for App store and itunes, I keep getting the message that it is invalid. How do I get into icloud to manage and edit the Apple ID for icloud so that it works on my mac and all the other devices I have?

Welcome to the Apple Community.
You can't change your ID if it's a me/mac address, otherwise;
Firstly, you need to change your details with Apple, Start here, change your country if necessary and go to manage your account.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)

Is apple covering up iCloud problems 4/4/12?

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