Is Apple dealing with this issue? iPod not recognized...
I just got my 30gb video iPod today. First it was frozen and not recognized. Tech support helped me get it unfrozen and then it was recognized. I loaded music, photos, videos and tv shows. I disconnected and tried out the iPod all works great. Went to go add more music and not its not recognized. I have the latest version of iTunes, the updater on laptop and desktop, both give the same message. Going through messages here it seems others are having the same problems. This has to be an issue with the iPod. I checked Disk Management but it doesn't show up.
Does anyone know of a solution?
For the first 90 days you get one call to support, I've already used that. This just really seems to be an issue with the iPod.
Any help/ideas appreciated.
Hope this helps
http://docs.info.apple.com/article.html?artnum=93976
Troubleshooting iTunes, iPod Software, and QuickTime installation on Windows
If you are having trouble installing iTunes for Windows, iPod, or QuickTime software on your computer, here are some things to note and try.
Make sure you have admin access
To install iTunes, iPod, or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator access, contact the owner of the computer or your system administrator.
Get the latest Windows updates
The first thing to do when troubleshooting an installation issue on a Windows computer is make sure you have the latest Windows updates installed—to get the latest updates, go to the Microsoft Windows Update page.
iTunes, iPod, and QuickTime software for Windows require Windows 2000 with Service Pack 4, or Windows XP with Service Pack 2.
Note: Windows 2000 users should have the latest Windows Installer engine installed.
Do you see an error message?
Here are some of the common errors and what you can do about them:
iTunes for Windows: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
Error 1920. Service Bonjour Service (Bonjour Service) failed to start
Error -1607: Unable to Install InstallShield Scripting Run Time. (Scenario One)
1607: Unable to install InstallShield Scripting Runtime. (Scenario Two)
Error -1608: Unable to Create InstallDriver Instance
1628: Failed to Complete Installation
Error 1628: Failed To Complete Script Based Install
Error 1406
Error -1324: The Folder Path Contains an Invalid Character
Error 1606. Could Not Access Network Location
Error 1327 Invalid Drive
Error 1335
Error connecting to service manager.
Error = 0 Failed to install GEARAspiWDM. Installation unsuccessful.
No error message displays, however the iTunes installation disappears from screen and does not finish.
If your error isn't listed above, or if the steps in the linked articles haven't helped, here are some other things you can try to resolve your installation issues:
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Apple should be fixing this problem for free. It is a hardware issue. Check the Web. A lot of your customers are having the same problem. If I have to spend money to fix this I will be choosing a different cell phone provider
That the problem has happened to someone else, or even to a couple of dozen people, does not make it a "widespread problem". Apple has sold millions of iPhones, so even if hundreds have experienced the problem that's still a very small failure rate.
Your iPhone is out of warranty, so you will need to pay for service. If Apple finds this to be a screen issue, in many Apple Stores they can replace the screen for US $149. If it's not a screen issue or your local Apple Store can not yet replace the screen, then Apple replaces the entire iPhone. Those are their policies, and complaining about it, particular here in these user-to-user forums, will accomplish nothing.
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Hello Jennifer,
Thank you for using Apple Support Communities.
Sorry that your iPod isn't recognized. The following articles should help you sort out what is going on and get your iPod working again. I didn't see if you are using OS X or Windows, so I included the articles for each.
If you don't see your connected device in iTunes for Mac - Apple Support
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
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iPhone User Guide (For iOS 5.1 Software)
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Hello markittwo,
Thank you for details about the issue you are experiencing with recording video after upgrading to iOS 7.
The first thing I recommend is quitting and relaunching the applications on your iPhones:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
You can find the full article here:
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http://support.apple.com/kb/HT5137
If you are still seeing the same issue after quitting and relaunching the Camera app, I recommend restarting your phones and then resetting if recording video still not working:
Restarting your device
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider.
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iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
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http://support.apple.com/kb/HT1766
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http://support.apple.com/kb/HT1414
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I am a student in China, I really need your help, my iphone now problems bothers me! HELP ME PLEASE!!!
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