Is apple going to address the lack of alpha channel support in Keynote 6

Any updates of when Apple will address the lack of Alpha channel support for Keynote 6?

Thanks for the prompt reply, Gary. I am specifically talking about quicktime animations (.mov files) with clear backgrounds. When they play back in Keynote, the backgrounds are black.

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Is Apple going to address the issue with the IPhone 5 charger port?

Hi all
I have had an IPhone for about 4 years and have had my current iPhone 5 for just over a year,I never had any problems until recently. Just before Christmas I started having issues with my IPhone not charging, I bought a new charger and the problem continued so I went into the Apple store in Newcastle, they pulled some dust out of the charger port and the issue appeared to be resolved. However after Christmas it happened again, and again I went to the Apple store, they did the same thing and the phone worked fine for a month. However, this last week the problem has come back, this time when I took the phone into the store, they tried pulling dust out the port but the phone would still not charge, I was then told that as the phone is out of warranty there is nothing they can do other than charge me £209 to fix it!!
What concerns me is that after speaking to other iPhone users and doing some online research I have discovered this is a seriously common problem. So now through no fault of my own, I am left with a phone, which doesn't work and costs me £48 a month. Another concern is that I originally took the phone to the store with this problem before my warranty ran out and was given a 'temporary fix', which made the phone last untill just after my warranty has ran out!
I am angry and disappointed, this issue needs to be addressed as the Phones appear to be like a ticking time bomb waiting to break, and for those of you like me, who this happens to you after the warranty is up, you are elft with no solution other than to pay £209!!!!

Or talk to the store manager or Apple Customer Relations and explain that you brought the phone in twice before the warranthy expired for the same problem and that there was no permanent solution, though if clearing out the debris fixed it previously, it's perhaps unlikely that they'll think it a defect. You can try, though. Just complaining here will accomplish nothing since we're all fellow users in these forums.
Regards.

I updated to iTunes 10.5 on Vista. As with iTunes 10.0, The DEP will not allow iTunes to open. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE? I can't update my telephone or iPod. I can't even open the iTunes program!!!

I am sick of dealing with this issue. I wish not that I had never even started using any Apple products, beginning with iTunes. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE AND MAKE ITUNES SOMEHOW COMPATIBLE WITH DEP IN WINDOWS VISTA?
That being said, Is there any way to resolve this? What I did in the past is completely wipe ALL Apple files from my computer, and install an older version of iTunes. It was at least functional. It seems that any version of iTunes 10.0 or more recent is not compatible with the Data Execution Prevention in Windows. You can not remove iTunes from DEP, yet DEP prevents iTunes from running.
The down side is that I can't get the latest updates for my iPhone or iPod. Now, I have a new phone for my husband that needs syncing on my iTunes, and I can't do that because iTunes won't even open.
Can somebody help me out with this, please?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

The volume on my iPad 3 has dropped considerably. I have read quite a few posts and followed advice re doing reset and checking settings. Nothing has worked. WHEN IS APPLE GOING TO ADDRESS THIS ISSUE.

The volume on my iPad 3 has dropped to a very low setting. I have tried all the suggestions with setting and did a reset, nothing works and it seems this is an issue with many others. When is Apple going to address this problem?

You aren't talking to Apple here. This is a user to user technical help forum hosted by Apple. We are all users here.
For what it's worth I haven't see any change in volume on my iPad 3.

When is apple going to update the App Store so it works with ios6......??

When is apple going to update the App Store so it works with ios6......?? Yes I am joking I know it's been updated I'm just so fed up with it not working and apples lack of help. So to my point my app store will not load anything at all just stays blank and if I'm lucky it even crashes for me and every now and then it installs 2 or 3 of the same app with out warning it's installed a game 3 times that takes 1gb each time. Idk if anyone can help cool if not I'm going to get a ice-cream sandwich.

What kind of network connection are you using? Is it cellular data or WiFi? If WiFi, is it your own? I have seen some business WiFi configuration that block network access to some sites. This can confuse the apps.
I would also try one of the other apps, like iBooks, that uses the store. That would help isolate the problem.

Is apple going to fix the magic trackpad issue with Autocad zoom/pan soon? It only started happening when I updated to Yosemite

is apple going to fix the magic trackpad issue with Autocad zoom/pan soon?
It only started happening when I updated to Yosemite
I am using macbook pro 15" Retina

Although it not only bothers me but alot of other photo booth users aswell

Srceen goes gray after the apple goes off then the monitor says no signal..

srceen goes gray after the apple goes off then the monitor says no signal.. It been working great for 9 months use it everyday for fcp.. would the video card be bad???

If the video card were bad, you wouldn't get anything to display. The fact that you get the gray screen with the spinning gear means the video card is working.
So, two things I would try, and you can pick the order. The first is to reset the PRAM. You may want to save this for last since it will reset a few of your settings. Nothing major, but can be annoying. The second is to start the system in safe mode by holding down shift while booting.
If safe mode works, then you have some corrupted preference files or some other program is causing problems. If safe mode doesn't work, you can at least see if zapping the PRAM lets you get any further along with the boot process. Only if both of these fail would I start to consider an issue with the video card.

When is Apple going to fix the iOS6 App Store app?

When is Apple going to fix the iOS6 App Store app? With the iOS5 version, you could easily view apps by release date in order to keep up with the new offerings. I usually bought one or two newly-released apps every week (many of which admittedly got deleted within a few days, but at least I tried them...). Now (with the new version of the App Store) I can't view apps by release date (at least not a list longer than a dozen or so titles in a specific subject area). As a result, I rarely buy new apps any more. It seems to me that it would be in Apple's best interests to fix this problem.

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
Apple Feedback -
http://www.apple.com/feedback/

When is apple going to fix the music app?

When is apple going to fix the music app?

Your right!! I should have given details.
I don't like the new music app for iOS 5.
You need to constantly use iTunes to change play list content etc.
Podcasts won't play in a loop.
Even the iPhone has more control in the music app.
I wish Apple had given more music tools instead of removing them.
I am having a hard time finding the feedback form. Can you help with a link?
I'll bookmark it for future use.
Thanks

HT4623 When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

When is apple going to fix the problem of not been able to add and merge call. This seems to be a major software glitch that requires serious attention.

Who is your carrier? That feature is completely carrier dependent.

When is Apple going to fix the problems with IOS8 Safari either won't work or is very slow.why can't you contact Apple themselves rather than this method?

ssince updating my IPad to IOS8 Safari does not work properly ie Marriott website it tells me no server is available yet Google works and other web search have the same problem when is Apple going to get fixes out soon I hope.Also why can't we contact Apple direct on this matter ?

Try some basic troubleshooting steps. Clear Safari, force close the app and reset the iPad.
Go to Settings>Safari>Clear History, Cookies and Data.
In order to close apps in iOS 8, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
There re are ways to contact Apple directly. Look here for help.
Contact Apple for support and service

When is apple going to solve the problems with the 4S battery???

I bought a new iPhone 4S last week and I have some many problems with the battery the first day, but I thought it must be something normal because of the first time but the few next days it was the same. On Thursday morning I received the iOS 5.0.1 update and I thought it was going to solve the problem but it wasn't!! So I called Apple and they told me I should restore my phone and after that it was supossed to work properly, but it didn't so they told me I should go to an Aple Store and they would change my phone but... it's supossed that all 4S have the same problem so... I would have a new iPhone one week later but with the same problem?? If Apple solve the problem in days, weeks or even months are they going to give us the new (working-properly) phone instead our old one??
Thank you very much!!

Some Users have reported that a Restore has Resolved Issues...
Backup and Set Up as New Device
http://support.apple.com/kb/HT4137

Is apple going to fix the problems with skype

There is a major problem with dropped IM and video with Skype from the apple products. What is being done about this?

Is the issue just with Skype or FaceTime as well?
Make Sure iOS is updated to the latest version
Reboot the device by pressing and holding down the home and sleep/wake buttons (power) at the same time until the apple logo appears on the screen, then let go.
If that doesn't work then reset the device by going to settings/general/reset/reset all settings
Have you tried deleting the app and reinstalling ?

When is Apple going to fix the problems with FCP and Leopard

Apple,
This is a nightmare.
I wish I never did the upgrade.
It's horrible that Apple released an OSX update that doesn't work with some of the most used Apple applications.
I don't know what I should do.
Compressor doesn't work, export using Quicktime is having problems...and that's just what I've found so far.
When is Apple going to fix this mess?
Hingefactor

Did you heed ANY of the warnings that were posted here, on LAFCPUG.org, or the CreativeCow.net? We gave many pointers on what to do before you upgrade, so that if you do run into issues with the new (and you WILL run into issues with the new OS) you could always go back to the stable version.
http://discussions.apple.com/thread.jspa?threadID=1185645&tstart=150
http://discussions.apple.com/thread.jspa?threadID=1196292&tstart=300
Apple will fix it when they fix it...that's all we can say. Keep sending in your issues and when they can, they will issue updates.
The rule of thumb is that if you have a good working edit system, don't mess with it. The machine that I use to earn a living, that is still on 10.4.9 and FCP 5.1.4. My laptop, that I use occasionally for editing, but mainly for e-mail, word processing, web surfing, that I updated. And I am testing FCP on this. So far, I am not suffering any issues.
If you backed up your system, you could have gone back to it.
Shane

When is Apple going to fix the problem with slow Time Machine backups with Mavericks?

I have been with Apple tech support and they got my Time Machine working by doing a spotlight re-indexing and a safe boot. This worked for about three days and I am back to very slow backups. It is impossible for Time Machine to back up every hour when it takes six hours to do the back up. I don't want to take hours to re-index with spotlight all the time. I think taking six hours to do an incremental backup is a bit much. I see that there are many people that have this trouble and it all started with an upgrade to Mavericks. The question is when is Apple going to fix this problem of slow backups with Time Machine for Mavericks. I have wasted more time than I care to. I am think of going back to Windows. I need good solid backups of my machine and Apple has taken it away with the new Mavericks. Oh, I am using the UBS 3.0 connection so the drive should not be the problem. Also this has occurred in about the last five months, so I am not sure this problem was in the original Marvericks.

Allen Thanks for your reply. All I can say is several months ago Time Machine quit working in a reasonable manner. Right now I have a Time Machine backup that has been running all night and still has three hours to go to backup 6 GB of data. I am using a OWC 1.5 TB drive connected directly to my MacBook with a USB 3.0 connection. In the resent past I have added Dropbox, GoogleDrive and a MAMP server on which I am using a program called Learning With Text from Sourceforge. There have been a lot of questions on the forum about people having very slow Time Machine back ups, so it appears to be a general problem. I should also state I am getting this very slow backup after doing the Spotlight re-indexing and the Safe Restart procedure that was told to me by apple support. I have a 750 GB drive in my MacBook Pro which I am constantly trying to keep at a 5% level of free space. This might be a problem also. However, I am working on a lot of things and like to have a lot of things on my drive. Also the heavily loaded drive has not be a problem in the past. This slow backup business started about three months ago, so something has happen in a very short time period. Now it seems even the procedure that Apple support gave me is not working. Currently I am in China and it is difficult to interact with Apple support to solve this problem, but because I am in China having my computer backed up is critical. I have run the EtreCheck and am attaching the results below. I would appreciate any suggestions. If necessary I will clear out more of my hard drive if that appears to be a solution. The Time Machine drive was recently reformed so I only have a few backups on it. I also don't run the Time Machine all the time as I don't want multi-hour backups running all the time. I run it every few days.
Here is the info from EtreCheck:
Hardware Information:
          MacBook Pro (15-inch, Mid 2012)
          MacBook Pro - model: MacBookPro9,1
          1 2.6 GHz Intel Core i7 CPU: 4 cores
          8 GB RAM
Video Information:
          Intel HD Graphics 4000 - VRAM: 1024 MB
          NVIDIA GeForce GT 650M - VRAM: 1024 MB
System Software:
          OS X 10.9.2 (13C1021) - Uptime: 0 days 10:18:59
Disk Information:
          APPLE HDD HTS727575A9E362 disk0 : (750.16 GB)
                    EFI (disk0s1) <not mounted>: 209.7 MB
                    Macintosh HD (disk0s2) / [Startup]: 749.3 GB (54.06 GB free)
                    Recovery HD (disk0s3) <not mounted>: 650 MB
          HL-DT-ST DVDRW GS31N
USB Information:
          VIA Labs, Inc.    USB3.0 Hub
                    OWC Elite Pro mini C 1.5 TB
                              EFI (disk1s1) <not mounted>: 209.7 MB
                              NewMBP-TimeMachine-1.1 (disk1s2) /Volumes/NewMBP-TimeMachine-1.1: 1.5 TB (691.6 GB free)
          Apple Inc. FaceTime HD Camera (Built-in)
          Apple Inc. BRCM20702 Hub
                    Apple Inc. Bluetooth USB Host Controller
          Apple Computer, Inc. IR Receiver
          Apple Inc. Apple Internal Keyboard / Trackpad
          Logitech USB Receiver
Thunderbolt Information:
          Apple Inc. thunderbolt_bus
Gatekeeper:
          Mac App Store and identified developers
Kernel Extensions:
          [not loaded] com.LaCie.ScsiType00 (1.2.2) Support
          [not loaded] com.lacie.driver.LaCie_RemoteComms (1.0.1) Support
          [not loaded] com.oxsemi.driver.OxsemiDeviceType00 (1.28.0) Support
          [not loaded] com.roxio.BluRaySupport (1.1.6) Support
          [not loaded] com.roxio.TDIXController (2.0) Support
          [not loaded] com.seagate.driver.PowSecDriverCore (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.0.1) Support
          [not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.0.1) Support
          [not loaded] com.seagate.driver.SeagateDriveIcons (5.0.1) Support
          [kext loaded] com.symantec.kext.SymAPComm (11.2.2f3) Support
          [not loaded] com.symantec.kext.confidentialData (1.4f5) Support
          [not loaded] com.symantec.kext.filesecurity (1.4.3f19) Support
          [kext loaded] com.symantec.kext.fw (1.0.3f5) Support
          [kext loaded] com.symantec.kext.internetSecurity (1.3.2f5) Support
          [kext loaded] com.symantec.kext.ips (1.3.1f7) Support
          [kext loaded] com.symantec.kext.pf (4.2.1f7) Support
          [not loaded] com.wacom.driver.HIDTablet (5.0.1) Support
Startup Items:
          cma: Path: /Library/StartupItems/cma
          MySQLCOM: Path: /Library/StartupItems/MySQLCOM
          ParallelsDesktopTransporter: Path: /Library/StartupItems/ParallelsDesktopTransporter
          ParallelsTransporter: Path: /Library/StartupItems/ParallelsTransporter
          Tablet: Path: /Library/StartupItems/Tablet
Launch Daemons:
          [loaded] com.adobe.fpsaud.plist Support
          [loaded] com.adobe.versioncueCS4.plist Support
          [loaded] com.barebones.authd.plist Support
          [not loaded] com.barebones.textwrangler.plist Support
          [loaded] com.bombich.ccc.plist Support
          [loaded] com.mcafee.virusscan.eupdate.plist Support
          [running] com.micromat.TechToolProDaemon.plist Support
          [loaded] com.oracle.java.Helper-Tool.plist Support
          [loaded] com.oracle.java.JavaUpdateHelper.plist Support
          [loaded] com.prosofteng.DriveGenius.locum.plist Support
          [running] com.symantec.avscandaemon.plist Support
          [running] com.symantec.deepsight-extractor.plist Support
          [running] com.symantec.diskMountNotify.plist Support
          [loaded] com.symantec.MissedTasks.plist Support
          [loaded] com.symantec.navapd.plist Support
          [running] com.symantec.navapdaemonsl.plist Support
          [loaded] com.symantec.Sched501-1.plist Support
          [loaded] com.symantec.Sched501-2.plist Support
          [loaded] com.symantec.Sched503-3.plist Support
          [loaded] com.symantec.Sched503-4.plist Support
          [running] com.symantec.sharedsettings.plist Support
          [running] com.symantec.symdaemon.plist Support
          [running] com.symantec.symSchedDaemon.plist Support
          [loaded] org.macosforge.xquartz.privileged_startx.plist Support
Launch Agents:
          [loaded] com.adobe.CS4ServiceManager.plist Support
          [running] com.lacie.safemanager.daemon.plist Support
          [running] com.micromat.TechToolProAgent.plist Support
          [loaded] com.oracle.java.Java-Updater.plist Support
          [running] com.seagate.SeagateStorageGauge.plist Support
          [failed] com.sogou.SogouServices.plist Support
          [running] com.symantec.uiagent.application.plist Support
          [running] net.culater.SIMBL.Agent.plist Support
          [loaded] org.macosforge.xquartz.startx.plist Support
User Launch Agents:
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.adobe.ARM.[...].plist Support
          [loaded] com.google.keystone.agent.plist Support
          [running] com.wondershare.mobilegodaemon.plist Support
User Login Items:
          GeekTool
          SIMBL Agent
          QQ
          Safari
          Calendar
          Google Drive
          Dropbox
          Day One
          Dictionary
          SymSecondaryLaunch
Internet Plug-ins:
          Flip4Mac WMV Plugin: Version: 2.2.1.11 Support
          FlashPlayer-10.6: Version: 13.0.0.182 - SDK 10.6 Support
          iPhotoPhotocast: Version: 7.0
          Flash Player: Version: 13.0.0.182 - SDK 10.6 Outdated! Update
          AdobePDFViewer: Version: 9.5.5 Support
          Default Browser: Version: 537 - SDK 10.9
          QuickTime Plugin: Version: 7.7.3
          OfficeLiveBrowserPlugin: Version: 12.3.6 Support
          RealPlayer Plugin: Version: (null) Support
          Silverlight: Version: 4.0.51204.0 Support
          JavaAppletPlugin: Version: Java 7 Update 55 Check version
Safari Extensions:
          Video Converter: Version: 4.0.0
          AllMyTube: Version: 4.1.0.0
          Open in Internet Explorer: Version: 1.0
Audio Plug-ins:
          BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
          AirPlay: Version: 2.0 - SDK 10.9
          AppleAVBAudio: Version: 203.2 - SDK 10.9
          iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
          Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
          QQMail: Version: 1.0.2.0 - SDK 10.7 Support
          txftn: Version: 1.0.0.6 Support
3rd Party Preference Panes:
          Adobe Version Cue CS4 Support
          Flash Player Support
          GeekTool Support
          Growl Support
          Java Support
          MacFUSE Support
          MenuMeters Support
          MySQL Support
          Norton\nQuickMenu Support
          Paragon NTFS for Mac ® OS X Support
          Pen Tablet Support
          Perian Support
          TechTool Protection Support
Time Machine:
          Skip System Files: NO
          Mobile backups: OFF
          Auto backup: YES
          Volumes being backed up:
                    Macintosh HD: Disk size: 697.84 GB Disk used: 647.49 GB
          Destinations:
                    NewMBP-TimeMachine-1.1 [Local] (Last used)
                    Total size: 1
                    Total number of backups: 11
                    Oldest backup: 2014-03-18 15:09:46 +0000
                    Last backup: 2014-04-29 23:24:28 +0000
                    Size of backup disk: Too small
                              Backup size 1 < (Disk used 647.49 GB X 3)
          Time Machine details may not be accurate.
          All volumes being backed up may not be listed.
Top Processes by CPU:
              47%          SymAVScanDaemon
               7%          Finder
               7%          WindowServer
               2%          mds
               1%          NortonAutoProtect
Top Processes by Memory:
          385 MB          NortonAutoProtect
          262 MB          mds_stores
          180 MB          Safari
          139 MB          WindowServer
          115 MB          Finder
Virtual Memory Information:
          1.15 GB          Free RAM
          2.87 GB          Active RAM
          1.83 GB          Inactive RAM
          1.05 GB          Wired RAM
          1.02 GB          Page-ins
          380 MB          Page-outs
I hope you can see something that can be fixed.

Is apple going to address the lack of alpha channel support in Keynote 6

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