Is Apple warranty valid if NOT buying from an authorized reseller?
If I buy a new, unregistered product that's NOT from an Apple-authorized reseller, is the 1 year warranty still valid? Can AppleCare still be purchased? Do I need some kind of receipt from the seller? I can't find anything on Apple's site that says I need a receipt or need to worry about authorized or not. I read the material Apple posted here:
http://www.apple.com/legal/warranty/
http://www.apple.com/support/products/faqs.html
Warranty is tied to the computer and not the purchaser so it really depends on how the MP was procured in the first place.
If the seller got it from a wholesaler and hence, is considered to be at the retail level, then even though they are not specifically an Apple dealer it is considered a new purchase (assuming it's actually new) and you warranty starts at your time of purchase (sales receipt date).
Now, if it's 2nd hand the warranty coverage is from the time the seller purchased it and will cover you until the corresponding warranty date.
As long as the thing isn't stolen you're fine.
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Just to calrify, I am running Mac OSX 10.4 and I am trying to sync and brand new Ipad 2 which I did NOT buy from Apple and my I tunes does not recognize the device when I plug in the USB cable. Is this because I need ot downloand OSX 10.5 or higher? Thank you
I believe that we were involved in this discussion yesterday.
http://www.apple.com/ipad/specs/
Yes you mst be running 10.5.8 or higher. From the Apple iPad technical specs.
Apple ID (required for some features)
Internet access5
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.5.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.5 or later (free download from www.itunes.com/download) -
Hello
I have a problem in calculating the apple id Can you help me please
I forgot answer security questions for your account How can knowledge
Please help
Please reply as soon as possible
I can not buy from camels Store
And the rest of the account balance $25
Message was edited by: lingo azamI think you mean App Store.
Rescue email address and how to reset Apple ID security questions -
Apple and MacMall - don't buy from MacMall
Caveat Emptor - I just bought a 6 GB green mini from MacMall ("authorized Apple reseller). I usually buy Apple products from Apple but since the Mini is no longer in production I had to buy from a reseller. Well MacMall shipped me a lemon of a Mini. It was DOA out of the box. Turns out MacMall does not exchange or refund ANY Apple products. You have to deal with Apple directly. So, I sent my Mini in for repair and got it back in exactly the same condition. Sent it back for repair yet again and am waiting for it back. I've owned this thing for a month now and have listened to it twice. When I went to an Apple Retail store to have it looked at by a Genius, he told me that had I bought it from Apple they would replace or refund it directly but now I am stuck with this piece of junk and can only pray that Apple will send me a product that actually works. Anyway, not a happy camper at this point. Just wanted to send a warning out there to people looking for Apple products - I suggest you buy from Apple directly if at all possible.
MacMall also will not refund/exchange from 3Com, Compaq, IBM, Intel, HP, Toshiba, Adobe, Quark, and Sony.
These manufacturers (in addition to Apple) will accept returns or exchanges.
Apple has a 14 day return policy on off the shelf (not custom configured) products. -
Do not buy from Sony if you work. After 3 delivery attempts FedEx is required by Sony to ship it back to them. You CANNOT go to a FedEx facility to pick it up. After 5 phone calls with Sony support no one was willing to help me. I don't know how people who WORK buy things from this company. I will never buy anything from them ever again and I am canceling my Sony credit card. Thanks for nothing Sony.
Thank you for your post. If you have any questions regarding the Sony online store's shipping policy please contact them directly using the number on the first link or use the form on the second link:
https://sonystyle.custhelp.com/cgi-bin/ ... _topview=1
https://sonystyle.custhelp.com/cgi-bin/ ... er/ask.php -
I want to restore the secret answer to the secret question for Apple Store I can not buy because of programs
Hi there,
If you need to reset the security questions for your Apple ID then I would recommend taking a look at the troubleshooting steps found in the article below.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
-Griff W. -
I can't update my apps, I think that the problem is that I've change my password from my ID Apple but they have not change from the telephone configuration. Any idea? Thanks
Hi skippy2012trev,
Welcome to the Apple Support Communities!
I understand that you updated your Apple Id and password but now you are being prompted for the old information in iCloud. You are on the right track by changing the Apple ID back to the previous email address temporarily so that you can sign out. You should not need to verify the email address. After you edit the Apple ID back to the old email address and then sign out of iCloud on your iPhone, edit the Apple ID back to the address you would currently like to use. There is no need to change the password again, only the email address, unless you prefer to update the password again.
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support
Change your Apple ID temporarily
If signing out and back in to iMessage or FaceTime didn't help, try these steps:
Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
Enter the password for your previous Apple ID.
Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
Return to Settings > iCloud and sign in with your new Apple ID.
Cheers,
Joe -
My 3rd iphone is a 3GS. I did not buy this one from the apple store, how do I register this serial number with my apple account? it is already sync'd and it and will preform every function except email to my home computer. It says apple ID disabled, also will not update my apps, same promt apple id disabled.
anyone know where I can go to register this phone? Thankshttps://register.apple.com
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I can not buy gold in the game CSR note that I can buy from Apple Astor
You'll need to contact support of the compamnies that publish those games. Although sold through the App store, they are not Apple products.
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The phone(s) I want are the same price from Apple as my upgrades from Verizon. Is there any benefit to buying from Verizon? Verizon is telling me the phones actually cost in the $600 range, but Apple is selling them starting at $99 for a 5s, $199 for a 6. Why would anyone who doesn't have an upgrade pay $649 for a ph from Verizon when you can get it from Apple for $199? or the 5s from verizon for $500+ and from Apple for $99?
You don't need insurance really- because if it needs repairs and is over what you paid for the ph from Apple you can buy a new one again from Apple and still get a new ph each time for less money than having Verizon Asurion or Tech Protect paying monthy $11 plus $170 for a refurbished ph.Those prices from Apple are only the upgrade price. If you do not have an upgrade available, the price will be in the $600+ from Apple too, just like Verizon. Do not think you can get a replacement for $99 if you break or lose your phone and you are not ready for an upgrade.
Why would someone buy full price or Edge rather than the contract reduce price. Well because it is usually cheaper in the long wrong.
Quick math.
Full price $649. But since you are not on contract, your monthly line cost is $15 (with 10GB or more) x 24
so that is 649+360=$1009
Now contract price is $199, with $30 upgrade fee, and the monthly line cost will be $40 x 24 months.
So taht is $199+$30+960=$1189
So by buying outright or using Edge, you actually save $180. That is why it makes sense not to buy the contract price. The big savings comes from paying $15/month for line access instead of $40/month on contract (for 10GB or more).
Don't have 10 GB, then the calculation is for $25/month monthly line fee):
$649+ (25*24)=$1249 - slightly more than contract. So if you have less than 10GB, makes more sense for contract, if you have more, use Edge or buy outright. -
Changed country on Apple ID, now unable to buy from App Store!
Hi all,
As many other users, I was using multiple Apple IDs for a long time, confused about which on to use when and so on.
I decided to tidy myself up, by focusing on one Apple ID and to use for all programs, and updating my correct address and facts and so on.
When I first created this Apple ID I lived in Hong Kong, and now I wanted to change the address to my Swedish one.
After doing so, the country is changed when I log in to my Apple ID, but not when I try to use App Store. It still recommends me the Hong Kongese software and apps on hot lists and top lists.
Worse still, I have to put in my payment info again. When entering the same Visa card as I used before, App Store will say:
The payment card you entered is not valid in Hong Kong. Please provide a valid payment card for Hong Kong.
Hence, by changing country for my Apple ID, I am effectively banned from using both App Store and iTunes Store.
How is this? Any thoughts on what to do?
(It was over 24 hours since I changed the information, so it should have been registred/updated by now)Thanks a lot. I didn't know where to change this info, and found it to be in App Store --> Store --> View my account.
It can not be done by logging in at one's Apple ID in a web browser, which is a bit strange. -
I had to re-download itunes for my computer, how do I keep the songs that I did not buy from itunes?
I had redownload itunes because I had to get a new harddrive for my computer. Some of the songs from my ipod are not purchased from itunes. They are from cds and songs I have downloaded from the computer. How do I keep those from being erased when I sync my ipod onto itunes?
Ideally you should restore your library from a recent backup - hard drives fail, usually without warning, so you should always maintain a backup of all data that you value. Otherwise, see turingtest2's user tip on Recover your iTunes library from your iPod or iOS device.
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I had to restore my computer to factory settings, this wiped out my itunes and I did not backup. How do I get the music (including music not purchased from itunes) back on my computer?
Assuming the music is sitting on your iPod, try Detune:
http://www.macupdate.com/app/mac/35334/detune
Just be careful that you don't allow the "empty" iTunes to wipe your ipod. -
HT201359 i have apple id but can not dl from appstore free app
can i use this apple id for dl application free from apple store?
What happens when you try to download something ?
You can use an iTunes account for downloading free items, but unless the instructions on this page were used when creating an account :http://support.apple.com/kb/HT2534
then you will need to enter credit card details (which you should then be able to remove) before the account can be used to download any item from the store -
Is warranty only applicable when bought from an authorised reseller?
Hi,
Is the standard manufacturer warranty only applicable when I purchase a product ( a laptop) from an authorised reseller or retailer?
Or, is it applicable even if a new product is purchased from some place else (i.e. - someone not an authorised reseller or retailer)?
regardsAs far as I know its no matter from where you have bought the notebook.
You will need an purchase receipt to register the warranty
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