Is CS5.5 Production Premium compatible with 8.1 on Surface Pro 3?

I have been trying to install my CS5.5 onto my new Surface Pro 3 but it has been giving me trouble. I've tried using an external DVD reader, and I've gotten the digital download link from Adobe's support team but the installation stops at about 15% and gives me an installation error. Is it compatible? I figured it would be. PLEASE HELP!

Foltzb1 if the installer is failing to initialize then the resulting error should be contained within your PDApp.log file. You can find details on how to locate and interpret this file at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html. You are welcome to post any specific errors which you discover to this discussion. Please do not post the entire log file however as only the portion which contains errors is relevant.

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Just loaded CS5.5 Production Premium for Mac and cannot get Premier Pro to open-error messages

Just loaded CS5.5 Production premium onto my iMac and I am getting an error message when I try to open Premier Pro i.e., [/Volumes/BuildDisk/builds/Mulder64/shared/adobe/MediaCore/ASL/Foundation/Make/Mac/../../S rc/DirectoryRegistry.cpp-283]. I am finding similar issues with Encore. Haven't been able to get through to Adobe help as yet, anyone have an idea?

Which language is your default system language set to? This is critical as you may have installed support for langauges that your version of CS cannot handle. The common fix is to choose File --> Info or File --> Explore Package and remove e.g. Asian languages...
Mylenium

Is CS5 Web Premium compatible with Windows 7 64 bit?

I just placed an order for CS5 Web Premium. I just assumed that if a software states compatible with windows, that is sufficient. I bought a license for Quikbooks books Accounting Software and just read in the very fine print not compatible with 64 bit OS! I am worried if CS5 is also not compatible. Please some one reply before I decide to pay in full for the product in two days time!
Is CS5 Web Premium compatible with Windows 7 64 bit?
Thank you very much!

Hello Bob,
I tried to install quickbooks 2009/10 accounting on my pc and an error message 1603 appear something to do with microsoft net. framework. I am awaiting reply from the quickbooks support team.
To my horror checking forums on this issue, I am not the only one with complaints about Quickbooks 2009/10 incompatibility with Win 7 64 bit and apparently poor customer support. I sincerely hope this is not true. I am worried my first investment as a small business owner is already a waste of cash. : (

Can InDesign CS6 coexist with CS5.5 Production Premium?

I have a user with Adobe CS5.5 Production Premium installed. They want to purchase InDesign CS6. Will ID CS6 install and work correctly if the rest of the Adobe apps are CS5.5???
Bob Reed
AARP

They can coexist quite nicely.
Bob

I need to install new Mac operating system Yosemite. Will Adobe CS5.5 still be compatible with Yosemite or will I have toupgrade all my Adobe products?

I need to install an upgrade to my mac - Yosemite. Will my CS5.45 version of Adobe products be compatible with Yosemite or will I need to purchase and install upgrades to all the products?

Actually, the question is whether MacOS 10.10 is compatible with CS5.5, an existing application. Alas, when you are running MacOS, you pretty agree to an environment in which an OS upgrade may force application upgrades simply because Apple purposely does not maintain compatibility with existing applications. Sad, but true. Nothing that Adobe can do to get around this.
And more to your original point, Bob Levine is correct. It is not officially supported on MacOS 10.10 and even if you can coerce it to install and run at all, you will definitely have a compromised experience.
- Dov

Upgrade CS5.5 Design Premium with CS5.5 Production Premium

I would like to upgrade my current CS5.5 Design Premium with CS5.5 Production Premium; but, have been told, in so doing, I would lost access to InDesign. Is that accurate? I would think it is a matter of doing a selective install to not overwrite the overlapped programs, but I want to be sure before making the purchase.
Thanks!

It's because of the Security options.
Go to System Preferences... > Security & Privacy and there should be a button saying Open Anyway, under the General tab.
You can avoid doing this by changing the options under Allow apps downloaded from:, however I would recommend keeping it at the default Mac App Store and identified developers.

CS5.5 Production Premium via Akamai or direct download: unrecognised, small .dmg file size

A discussion / open call for help about my experiences downloading the product. This may help
Product:
CS5.5 Production Premium (download version), Intel Based Mac
My system:
MacBook Pro OSX 10.6.8
FireFox 7.0
Safari 5.1
Chrome 15
Problem:
Downloading the 8.2GB .dmg file from order history/your downloads page or opening downloaded file.
1. Akamai shows that "download integrity is invalid". Confirming to start the process over yields same result. Also noticed that filesze is only 202.36MB.
2. "Alternative download method" of direct download results in a 212MB file that is not recognised as a disk image.
3. Speaking to chat support, and going through the above steps again, a direct link was eventually provided, but "access denied" error (to what appears to be the trial version of CS5, not CS5.5). We then had to initiate and cancel a Lightroom download, then go back to the direct link to start CS5 trial.
Download started, but filesize was only 608MB, which cannot be right (no screenshot) No further help on this issue from chat support. I am expecting a call from them, but then I received a case update e-mail saying that they were "happy that we have started the download for Production Premium CS5.5", so not very encouraging.
Also not clearly explained was why I was given the trial. I assume I can unlock the full version with my serial.
4. Via CS5.5 product page, I started downloading trial using Adobe Download Manager. I have to hover over the progress bar to see what the download status is - 15 hours to go. At least it has initiated and seems to be downloading the right filesize. I am hoping I can just put my serial in this and unlock the full version.
Not the smoothest experience so far. I'll update if this works.

(update:) I've also tried downloading other elements, such as CS5.5 master and I've got the same problem. It seems that EVERY downloads stop before the end...
What does it mean? That Adobe doesn't want users to downlaod trials?

CS5.5 Production Premium Dynamic Link error

I have trial CS5.5 Production Premium. I'm trying to dynamic link premiere pro to after effects but error "Using Adobe Dynamic Link with Adobe After Effects requires Adobe Production Premium". I already instal Production Premium.I reinstall but still ongoing. I need a solution.

Try using a Forum search or a Google search - 'Using Adobe Dynamic Link with After Effects requires Adobe Production Premium' was quite common error. Deactivating and reactivating the Suite resolved the issue in most cases.

Adobe CS5.5 Production Premium Install Errors and Other Issues

Hi,
I just installed Adobe CS5.5 Production Premium on my computer and had some errors pop up at the end of installation. I will paste the summary below. I've tried to install Procction Premium a couple of times. I've used the Adobe Cleaner Tool. From what I've researched, the Flash Issue is a a false error since Flash was already installed on the computer. Is the rest of it connected to the Flash issue as well?
Thr programs all seem to work fine except for the issue below.
My other question is that when I am in Windows Explorer and I Right-Click on say a .jpg file and select Open With... I am not able to select Adobe Photoshop or Illustrator for that matter. I have Dreamweaver CS4 and that shows up as an option. I have gone through the process of trying to add the Adobe Photoshop .exe file, but it still doesn't work. However, if I open Adobe Bridge, I am able to select Photoshop or Illustrator to open a file. Is this connected to my install or is there something else going on? I did uninstall an ancient version of Adobe Photoshop 7.0 that I've had for years, but that was prior to installing Production Premium CS5. Could that have caused an issue? I read that uninstalling an old Photoshop can cause problems like this.
Any help would be greatly appreciated.
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 2 warning(s)
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current
State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files (x86)
\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit
2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.7E8FC6P-
1021rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091e8e552c84a28 97e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Production Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part
of the setup did not finish as expected. Contact your support personnel or package vendor. Action
NewCustomAction1, location: C:\Users\RYANAN~1\AppData\Local\Temp\InstallPlugin.exe, command: -
install plugin -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run
as part of the setup did not finish as expected. Contact your support personnel or package vendor.
Action NewCustomAction1, location: C:\Users\RYANAN~1\AppData\Local\Temp\InstallPlugin.exe,
command: -install plugin -msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Flash Player 10 Plugin: Install failed
Message was edited by: rynohose

Yes, your installation errors appear to be the innocuous false errors related to the brain-dead Flash installer. If the programs seem to be working fine, don't worry about it. As far as not being able to open images with Photoshop from Windows Explorer, I recommend taking that question to the Photoshop forum.

Adobe CS5.5 Production Premium (32 bits)

Hi, I need to create a deployment for the Adobe CS5.5 Production Premium32 bits version. It would be install on Windows XP Pro SP3. So I first created the "Premiere Pro CS4 and After Effects CS4, 32-bit support for CS5" package. It install without any problem. Now I need to install the rest of the Adobe CS5.5 Production Premium. So without rebooting I launch the installation with the same command line that I use with the 64 bits version without any problem.
msiexec.exe /i "Adobe CS5.5 Production Premium.msi" /qn REBOOT=ReallySuppress ALLUSERS=1 ARPSYSTEMCOMPONENT=1 ARPPRODUCTICON=ARPPRODUCTICON.exe DWUSINTERVAL=30 INSTALLLEVEL=100 DWUSLINK=CEEB8798AEBC90F8B9ACA7CFEEDC978FEE9BD78F598B90AFCE8BF7A8C91BA08FCE0C479FD9AC ARPURLINFOABOUT="http://www.adobe.com" SHOWLAUNCHPROGRAM=0 ARPCOMMENTS="This package is created by Adobe Application Manager Enterprise Edition" ARPNOMODIFY=1 INSTALLPH=1
The installation start and, after a few seconds, I get an MSI error 1603. Which is an unknown error. What am I missing here? Do I need to reboot the computer after the "Premiere Pro CS4 and After Effects CS4, 32-bit support for CS5" installation before trying the "CS5.5 Production Premium" installation? What are the correct steps for the 32 bits version? I read all the pdf about the CS5 version and couldn't find anything useful other than that I need to install the CS4 part first!
Thanks in advance for the help!

Problem solved
msiexec.exe /i "Adobe CS5.5 Production Premium.msi" /qn REBOOT=ReallySuppress
I still don't know exactly why. But as long as it works I don't care.

Any idea on when Audition CS5.5 will be compatible with Mac OSX Lion

Hi
Any idea on when Audition CS5.5 will be compatible with Lion ?
Will they let us know through this forum or on the main product page ?
Thanks

I've seen this before on a Theatre Sound Mailing List I subscribe to.
Every time Apple issue an updated operating system there's a flurry of questions about all sorts of sound recording, editing and playback software that no longer works. This moves to a flurry of "this update now works but that one doesn't" posts then, eventually everything settles down just in time for Apple to issue a new upgrade.
I don't understand why they do things this way but it's one of the reasons I stick to Windows and never wish to move to Apple products. Their disregard for their customers (or are they acolytes?) is astounding.

CS5.5 Production Premium Serial Number no longer works

Hi there.
I purchased CS5.5 Production Premium back in October of 2011. After upgrading to a new mac and installing the CS5.5 software, it will not accept my serial number. I'm copying and pasting it directly from my Adobe account, so there's no chance of mistyping here. It just won't accept it. Any ideas on how to get back up and running?
Thank you in advance for any assistance,
Jamey Scott

Jamey Scott I am sorry you have faced a frustrating experience contacting our support team. I do see that you opened multiple cases. If you are not seeing the option to chat with a member of our team then it is likely the security settings of your current web browser, a toolbar, or add-on is preventing you from accessing this feature.
I reviewed your account and it appear that you have been assigned as deploy-to id. This means that if you do not currently have access to https://licensing.adobe.com/ you will want to click on the forgot password link to reset your password.
I would recommend utilizing a different web browser since both issues could be related to the current web browser you are using. If you face additional difficulties you can also download the installation files to a USB drive utilizing a different computer.

Installing CS5.5 Production Premium over CS5 Extended

I have a previous installation of CS5 Design apps with Photoshop CS5 extended, Illustrator and the other web apps (Silly me, purchased Design Suite a year or two ago and now purchased the rest of the apps in CS5.5 Production Premium, should've bought the Master Collection years ago) so now I am trying to install the other apps I need from Production Premium. It looks like PS and Illustrator come with this set though.
So I am wondering, if I do a complete install, won't I lose all my PS brushes, styles, and other custom settings?
Could I just install Premiere, After Effects and Audition? It also looks like some of these apps are not 5.5 version but 5.1. Is that correct?
So what would be my best options for this installation?
Thanks.

No takers?
Could someone maybe shed some light on how I should go about doing a custom install of the apps in a separate directory maybe?
All I really need are the video editing components, so I am not sure if that is just Premiere, After Effects, and Audition. Do I need other apps for support of these?
Thanks.

IMac will not run Pro Tools 9 - Some will not run CS5.5 Production Premium and some will?

So i have 6 imacs in my computer lab at this time - I recently created a new image for all of our lab computers using snow leopard OS, Pro Tools 9.0, and Adobe CS5.5 Production Premium - this image works fine on our MacPro's and Pro Tools has no problems opening or CS5.5, but when I imaged the same image onto the imacs - CS5.5 only works on two of the machines and Pro Tools 9.0 will not open on any imac ( i keep getting the message "Can not find playback device: I thought you didnt need one for Pro Tools 9?) and i cant figure out why. The imacs that have problems with CS5.5 and Pro Tools are the 20" early 2006 versions, and the imacs that run CS5.5 but not Pro Tools are 20" late 2006 versions. Are they just too old? Why would it let me image on the late 2006 version of imac but not the early 2006? Do i need to create an image on the imac itself and then farm it out to the others?
Thanks for your comments,
Kyle

I know this is a very late answer for you, but it may help others out.
Try holding down the "N" key on your keyboard while loading the Pro Tools application.
This will eventually open up a dialog box with a drop down menu for selecting your interface.
In the case where you're not using an interface (like the lab), within this dialog box, just select Built-in Output and plug in your headphones in the back of the iMac.
I'm running several rooms with iMacs and PTLE 9.0.6 on Snow Leopard 10.6.8 and this is the only hiccup I've run into. Hopefully, holding down the "N" key works for you.

CS5.5 Production Premium Installation complications

I downloaded a trial version for CS5.5 Production Premium; I decided to go ahead and buy the whole full version of it. I payed for it and got the serial numbers needed, but in the middle of the installation, it asks for a serial number update for a "qualifiying product".
None of the other serial numbers work, and I'm not sure what qualifying product I'm supposed to be having. I thought I was just installing a new suite of programs, not udgrading from an previous version I never had in the first place.
I'm sorry, but I'm a little annoyed by all this. What on earth am I missing just to get the full version already?

Call Adobe Customer Support. Somehow you either ordered an upgrade version or if you ordered correctly were given the serial number for an upgrade instead of a full version. Only Adobe Customer Support can assist you with this. These forums are user-to-user forums and not an online outlet for either Adobe Customer Support or Adobe Technical Support. Good luck!
- Dov

Is CS5.5 Production Premium compatible with 8.1 on Surface Pro 3?

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