Is CUDA supported by Adobe Premiere Elements 11 ?

Is CUDA supported by Adobe Premiere Elements 11 ?

takjakesemanjmenoval
CUDA is not supported by any version of Premiere Elements up to and including the current version 12/12.1.
ATR

Similar Messages

  • How many cores can Adobe Premiere Elements 12 utilise on a CPU?

    I am looking into purchasing 1 of 3 different products right now and Elements is one of those with others being competitors. Due to Elements not utilising OpenCL or Cuda increased rendering speed, other software looks like a better solution. However, the ones I am currently looking at only use up to 4 cores. The processor I am looking at is the Intel 4930k 6 core processor, will Elements utilise all cores effectively? Also I have heard Elements runs poorly on Windows 8.0 and 8.1 as compared with 7.* . Is this the case?
    -Best Wishes, A

    ABane
    This is not Adobe. Just a user to user forum where some of us do not have 6 core processor. to give you a first hand answer and and all of us do not have access to Adobe Engineering support documents that are not typically seen online. We visit here on a non scheduled basis, so a posted thread does not activate an instantaneous reply process.
    If you want an Adobe answer to your question, you might click on the following link, and, when it opens, click on the statement
    "Still need help? Contact us." in order to bring up Adobe Chat for the topic of "Downloading, Installing, and Setting Up".
    Contact Customer Care
    Interesting, it looks like a new format for the old link. But, let us see how effective it is with this new format.
    Premiere Elements 12 should be able to use 4 cores. Probably 6 cores for encoding, but I cannot give you the definite answer.
    Supported devices | Adobe Premiere Elements
    I can tell you first hand, Premiere Elements 12/12.1 runs well on Windows 7 Professional SP1 64 bit, Windows 8 64 bit, and Windows 8.1 64 bit.
    And these computer are using dual core processors.
    ATR

  • Adobe Premiere Elements 11 Editor: how to get support when you purchase at Apple Store?

    [Moving to Premiere Elements... JTS]
    I purchased Adobe Premiere Elements 11 Editor software at Apple Store in May/11/2013.
    I could use the product no more than 2 times because it started to have problems to open, since then I could not use anymore. In December, when I was trying to use the software again, I couldn't and started to call Apple and Adobe to try to solve my problems.
    Apple Support advise me to uninstall my Operational System (@Mavericks) and to install back the older version @Mac_OS_X_Lion_10.7. I did that and Adobe didn't work again. IT downloaded to my computer, but it couldn't be opened. As you can see the print screens below.
    After many tries going back and force to Adobe and Apple and now that the software is no longer available in Apple Store I am not sure why, I did not even had chance to try to reinstall and Apple said that they can't do anything. Also Adobe says that I can't get any help besides these forums because I have no Serial Number to provide (Apple never provided me this number).
    Anyone had a similar situation like mine? I would appreciate to have some help on this.

    Hi ATR,
    Thank you very much for your contact. This is the first person from both companies so far who tries to really help me.
    As follows are your answers, I would appreciate if I could get some help with that matter.
    SERIAL NUMBER FOR MY PRODUCT: The only document I have is the Invoice from Apple/iTunes Store (image below) for my Adobe Premiere Elements 11 Editor purchase, which I believe makes Apple responsible for my product as well. However, last time I talked to Apple, the advisor who spoke to me said that Apple could not do anything else, since the product was no longer available in their Store. Neversthless, Apple never provided me the serial number for the product, which I bought from Apple Store and downloaded directly to my computer. On the other side, all the times I called Adobe, the representatives could not attend me because I don't have the serial number to provide to it.
    What is the present situation
    a. Do you have Premiere Elements 11 Editor installation files saved to your computer?
    Ans: It disappeared from Apple Store in my computer and from iTunes Store as well. However, the software was in my computer before as can be seen in the images below:
    b. Is Premiere Elements 11 Editor currently installed on your computer?
    Ans: It was installed in my computer when I bought it, and I did use it in 2 occasions. However, after I started to face the problem trying to open the software and use it, Apple advised me to change my Operational System from Mavericks to Mac OS X Lion 10.7 to be able to work with Adobe Premiere Elements 11, since it could be facing problems with Mavericks. After have installed Mac OS X Lion, I tried to install Adobe Premiere again, but now it is not even possible to do from the Apple Store.
    c. If you went to http://www.adobe.com, signed in there with your Adobe ID and Password, and went to My Products, do you see your Adobe Premiere Elements 11 Editor listed there and does it include the serial number?
    Ans: My Adobe ID doesn't show Adobe Premiere, so that's one more reason why I don't have the serial number for my product. The only document I have for it is the Apple Store invoice and through it I can't have other number besides the order # or invoice # from Apple.
    d. Miscellaneous...Did you ever have QuickTime installed on your computer with the Adobe Premiere Elements 11 Editor?...Are your computer preferences and privileges OK?...What is your current computer operating system?
    Ans: I used to have my Quick Time when I used Adobe Premiere in my computer. Since came back to Mac OS X Lion 10.7, many softwares were lost when the Operating System was changed.
    I hope I have provided enough information, but please let me know if you have any questions.
    Best,
    AnnelenaPorto

  • Adobe Premiere Elements 12: This type of file is not supported, or the required codec is not installed

    Hallo! I use Adobe Premiere Elements 12 on my computer (PC, windows 7). When I try do re-open my projects on Adobe Premiere Elements I get the message: This type of file is not supported, or the required codec is not installed. The file type of my saved projects is: Adobe Premiere Elements Project (.prel). The same happens when i try to re-open the auto save files. This is very annoying because I losse all my earlier work. I would be really grateful for help. Best regards, Stefan

    With the QT Player installation, you should have Apple's H.264 CODEC.
    Maybe this ARTICLE will give you some tips on the GoPro footage.
    Good luck,
    Hunt

  • Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

    Hi, I have problem with importing MOV files from SJCAM 4000. MOV files are in supported formats for Adobe Premiere Elements 11. But if I'm importing MOV file, only audio part is imported, video part is not imported. How can I solve this problem?

    haben
    From looking at the specifications of your camera (SJCam 4000), we know already what video compression your camera is using. It is H.264.
    A H.264.mov file should be supported by Premiere Elements 11. On what computer operating system is your Premiere Elements 11 running?
    Do you have the latest version of QuickTime installed on your computer? And, are you running QuickTime and Premiere Elements 11 from a
    User Account with administrative privileges? Please go to Premiere Elements 11 Publish+Share/Computer/QuickTime to confirm that you find
    presets there for the QuickTime choice there.
    What are the properties of these H.264.mov files - is it 1080p30 (1920 x 1080p30)  or something else? Do you know if this camera is recording with a variable or
    a constant frame rate?
    Please review and consider and then we will decide what next.
    Thank you.
    ATR

  • Does Adobe still support Adobe Photoshop Elements 12 & Adobe Premiere Elements 12?

    Does Adobe still support Adobe Photoshop Elements 12 & Adobe Premiere Elements 12?

    No, but then they never do support PSE very much. What's the problem?

  • Concerne ADOBE PREMIERE ELEMENT - Vidéo en MP4 émanant de ADSL-TV non supportée bien qu'en MP4 ???

    Bonjour,
    J'ai installé la version d'évaluation de ADOBE PREMIERE ELEMENT 13  afin de tester la possibilité de supprimer certains éléments d'une vidéo acquise avec ADSL-TV en MP4. Or lors du chargement de la vidéo il y a un message m'indiquant "erreur générique"... Je suis donc contraint de faire transiter ma vidéo par Windows Movie Maker qui  traite la vidéo toujours avec une sortie en MP4, et ensuite de reprendre celle-ci sur ADOBE PREMIERE ELEMENT. Pourquoi ADOBE ne prend pas la video d'origine qui pourtant en déja en MP4, censée prendre en charge ce logiciel....???
    Si je n'obtient pas  de réponse à cette demande je n'achèterai pas le produit car je le destine exclusivement à la suppression des publicités(et des parties d'émission antérieures et postérieures aux films) contenues dans les vidéos émanant de ADSL-TV. C'est ma seule et unique application. Je précise qu'il est très fastidieux de procéder comme actuellement avec de surcroit une déperdition de qualité du fait de ce double transcodage.
    Je constate également qu'il ne m'est pas possible de contacter avant l'achat du produit le service technique d'ADOBE susceptible de me renseigner ce qui est fort désagréable...
    Merci de votre réponse
    Daniel92350

  • Adobe Premiere Elements 9 has encountered a problem and needs to close.

    Adobe Premiere Elements 9 has encountered a problem and needs to close. Asked to be debugged no response an then the program don not respond.
    If i Run an old project direct from the file PE 9 it works and then go to a new project it works but from the start up  it just closes down.
    Bridge is also starting to do it

    From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    •Are you using an account with Administrator Privileges?
    Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?
    •Which version of Quicktime do you have installed?
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

  • Can't open Adobe Premiere Elements 9

    I've had some problems with Adobe Premiere Elements 9 recently, and right now I'm not able to use it. I'm not sure what the problem is really or how to fix it so I'll just write down what has happened here and hopefully someone knows what to do.
    A week or so ago my laptop started to crash repeatedly, but fortunately that was solved. But then I noticed that when I opened Adobe Premiere Elements, that's when it crashed and only then. It stopped crashing altogether except for when I opened this program (if it is of any importance I also tried opening Windows Movie Maker to edit there in the meantime but the same thing happened there, which seems strange and kinda random to me). I decided to get an antivirus software and install that and see if that took care of it, which I have now done. That didn't exactly take care of it though. The laptop did stop crashing when opening the Adobe software, but nothing happens once it's opened. The tabs on the top right are there but the whole program is just grey (where you would normally have the timeline on the bottom, video to the left, and the files etc. to the right) and nothing else comes up. I then tried to uninstall Adobe Premiere Elements 9 from my laptop altogether and then re-install it with the CD I still had from purchasing the laptop a couple of years ago. But after re-installing there is no change. Just a grey screen once again, except for the tabs and all that on the top. Now I'm not sure what else to try. It's frustrating as I need this program to work right about now. Does anyone know what to do? Thanks.

    From the Premiere Elements Information FAQ http://forums.adobe.com/thread/1042180
    •What version of Premiere Elements? Include the minor version number (e.g., Premiere Elements 12 with the 12.0.1 update).
    •What operating system? This should include specific minor version numbers, like "Mac OSX v10.6.8"---not just "Mac"
    •Has this ever worked before?  If so, do you recall any changes you made to Premiere Elements, such as adding Plug-ins, brushes, etc.?  Did you make any changes to your system, such as updating hardware, printers or drivers; or installing/uninstalling any programs?
    •Are you using an account with Administrator Privileges?
    Run as Administrator http://forums.adobe.com/thread/969395 (Encore + "All" Premiere)
    •Have you installed any recent program or OS updates? (If not, you should. They fix a lot of problems.)
    •What kind(s) of image file(s)? When talking about camera raw files, include the model of camera.
    •If you are getting error message(s), what is the full text of the error message(s)?
    •What were you doing when the problem occurred?
    •What other software are you running?
    •Tell us about your computer hardware. How much RAM is installed?  How much free space is on your system (C:) drive?
    And some other questions...
    •What are you editing, and does your video have a red line over it BEFORE you do any work?
    •Which version of Quicktime do you have installed?
    What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    What is your exact graphics adapter driver version?
    Have you gone to the vendor web site to check for a newer driver?
    For Windows, do NOT rely on Windows Update to have current driver information
    -you need to go direct to the vendor web site and check updates for yourself
    ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Some of the below is for Premiere Pro, but the idea is the same for Premiere Elements
    Dual video problems - Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2
    -HP Fingerprint/Password conflict http://forums.adobe.com/thread/911575

  • Sorry, a serious error has occured that requires Adobe Premiere elements to shut down. We wil attempt to save your current project. This error occures when Im adding a .mov movie.

    Hello everybody
    I have a new laptop and when I want to add a .mov movie to Adobe premiere elements, this error occures. Im trying to solve this problem now for days but I dont know how to continue. Im working with Windows XP, Version 2002, T2250, 0.99 RAM and an old Premiere elements 2004 version.
    On my old computer I was able to add this same .mov movies, but not on the new one.
    I also tried to convert this .mov movies, but the quality was to bad...
    Does anybody know this problem? Im appreciating every little advice and help.
    Thanks a lot
    Sabine

    Sabine
    Sorry for all the delays getting your thread moving forward. I suspect that it got lost in the daily thread traffic and Adobe's major updating of the forums.
    Do your issues still exist. If they are the same as when you posted on May 8th, then
    1. When you used HandBrake for the converslion of your .mov file, did you leave the Container = Mp4. And under Video Tab, did you set the Videc Codec = H.264 (x264)? All you needed to do at that point was dot the Constant for the frame rate and designate a frame rate and select the Start button and wait for the Queue Finished message in the progress bar at the bottom left of the HandBrake workspace.
    2. What model iPhone is the video coming from? Your iPhone is probably giving you HD video (probably 1080p). So increasing the computer's installed RAM from 2.00 to 4 GB would be expected to help the overall workflow. Only if you have a 64 bit computer operating system, 8 GB installed would be even better. The 4 GB installed RAM is the maximum supported by a 32 bit computer operating system.
    3. Specially for
    The movie is stopping and jumping.
    When you are playing back the Timeline content, are you looking at the "rendered Timeline"? Is there an red line over the content during that playback? If so, press the Enter key and wait for the render process to complete. This rendering process gives you the best possible preview of what you are seeing. The red  line could be due to your editing the content, or it could be due to an incorrect selection of project settings. If you supply information about your video properties, we can suggest the best possible project settings. I do not recall seeing that you mentioned what version of Premiere Elements that you are using 1, 2, 3, 4 or other?
    Please review the above and then let me know what supplemental information and/or clarification would help.
    Thank you.
    ATR

  • "Adobe Premiere Elements 11 has stopped working"

    Hi,
    I have been having problems with getting Adobe Premiere Elements 11 to open. It was working fine for a year and then I haven't been able to get it to open. I have tried running the program as an administrator, uninstalling and reinstalling and deleting other material from my notebook but it always comes up with the same error message.
    These are my computer details:
    Manufacturer: Toshiba
    Model: Notebook
    Rating: 5.9 Windows Experience Index
    Processor: Intel(R) Core(TM) i7-3630QM CPU @ 2.40GHz 2.40 GHz
    Installed Memory (RAM): 8.00 GB (7.89 GB usable)
    System type: 64-bit Operating System, x64-based processor
    Pen and Touch: No Pen or Touch Input is available for this Display
    Serial Number:
    [personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
    [This is an open forum, not Adobe support, please do not post personal information]
    [If you are posting using email, please turn your 'sig file' function OFF for posting]
    Why is this occurring and how do I ensure that the program runs again? Looking at other forums and posts, I see that others have been having the same problem.@

    •What is your exact brand/model graphics adapter (ATI or nVidia or ???)
    •What is your exact graphics adapter driver version?
    •Have you gone to the vendor web site to check for a newer driver?
    •For Windows, do NOT rely on Windows Update to have current driver information
    •-you need to go direct to the vendor web site and check updates for yourself
    •ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
    •nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
    Do you have dual graphics adapters?
    Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
    IF YES, read below
    -http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
    -http://forums.adobe.com/thread/1001579
    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
    -link to why http://forums.adobe.com/message/4685328
    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

  • Adobe Premiere Elements 11 in the 'minimize' state "tracks" when moved across screen...

    I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the 'minimize' state it “tracks” when I try to move it across the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.
    I had one person kindly suggest "Could you try to update your graphic card drivers, if they are not current"? If I knew how to & where located on PC I would consider it, however I would think it would be current as it was new when PC was purchase 2/22/13 and if it was out-of-date why wouldn't the other programs on the PC also 'track', such as Adobe Photoshop Elements, MS Ofiice Suite programs, etc.? (PS: I thought I posted this in the Adobe Premiere Elements area 5/19/13, apparently I posted it in the "Downloading, Installing, Setting Up" discussions area instead, & didn't see a way to move it?? I started in APE11 Area.)

    ATR and Reese,
    It appears Matt solved my issue earlier today and I have been testing it without a failure.
    Matt determined it was the Personailization "Themes" I was using. I had the Theme "Windows Classic" selected from the "Basic and High Contrast Themes..." group, and when he changed it to one of the "Aero Themes" the Adobe Premiere Elements "TRACKING" problem went away. He and I are not sure why it works by changing the theme, but it appears to. Using the Aero Theme continues toi allow me to use my own photos for "Desktop Background" and "Screen Saver".
    The path to it is via the PC display by right clicking your mouse, select "Personalize", select one of the "Aero Themes" and go from there according to personal taste. See image below:
    Note: Something for Adobe to consider going forward, if the above remains a solution. Matt says as I am using Windows 7 I have a selection between Themes, either "Windows Classic" from the "Basic and High Contrast Themes..." group or one of the "Aero Themes" (which resolved my Tracking problem), however Windows 8 did away with the "Aero Themes" and there isn't a choice then what? He isn't sure if there will be a tracking problem or not.
    ATM any thoughts on why the above Themes setting would make a difference?
    ATM thanks for all your help, along with Matt of Computer Links, Burlington, NC , 336-226-4738. I will update this posting as events occur, both good and bad.
    Cheers and Regards,
    Mike (Ghost1013)
    <><><><><><><><><><><><>
    Mike Higgins
    >M&W Miniature Llamas
    >>Gibsonville, NC 27249
    >>>[email protected]
    >>>>www.mwminillamas.com
    >>>>><><><><><><><><><><><><>

  • Adobe Premiere Elements 11 in the minimize state "tracks" when moved on screen...

    Adobe Premiere Elements 11:
    I have finally found time to work on and to learn how to use my recently purchased Adobe Premiere Elements 11 (APE11) and Adobe Photoshop Elements 11, using Adobe’s respective ‘Classroom In A Book’ training aid I recently purchased. To my disappointment when I open Adobe Premiere Elements 11 in the minimize state it “tracks” when I try to move it on the screen, (see images), making it impossible and unacceptable to use. It only happens with APE11 and not with Photoshop, Premiere Organizer, MS Office Suite Programs (Word, Excel, PowerPoint, Outlook, Etc.), or any other programs on my computer. Also, the “tracking” doesn’t happen to a video within the APE11 video working space. I have installed this instance of APE11 twice to no avail using the Adobe defaults. See the added images for the current configuration of my PC and the APE11 version I have. I noticed in APE11’s Properties that I don’t have Compatibility checked-off because I never have had a previous version (see image). I do the Microsoft & Windows 7 updates regularly. This PC was purchased and configured to work on photo and video editing & manipulation, along with my everyday use. [Purchased on 2/22/13 from a reputable company Computer Links, Burlington, NC 27215, 336-226-4738 Invoice# 148599, (Technician: Matt). I am not a computer science person, which is why I relied on Matt to configure my PC. As this appears to be an AEP11 issue I am relying on you to resolve the issue verse Matt. Your support with this is much appreciated.

    I wouldn't think the graphic card would be out of date as it was part of the 2/22/13 PC purchase, however I don't know how to verify it using Windows 7 to be sure if it is or isn't. If it was the graphic's card, wouldn't the other programs, such as Adobe Photoshop Elements 11, the MS Office Suite Programs, etc., on the PC also 'track'?.
    Message was edited by: Ghost2013

  • Error installing Adobe Premiere Elements 10 on iMac OS 10.7.2

    Ran the Adobe Support advisor, but it seems to recommend to ignore the error.  However, the product won't install.
    Error from install program...
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 8 error(s), 7 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
    ERROR: DW006: Apple Package failed to install successfully.
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Smartsound3: Install failed
    ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
    ERROR: DW050:  - Smartsound1: Install failed
    ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
    ERROR: DW050:  - Smartsound2: Install failed

    Hi,
    Following the instructions in this document should resolve the problem you are facing : Cannot install Premiere Elements 10 on Mac OS.
    Do let us know if you continue to have the same problem.
    Thanks

  • Adobe Premiere Elements 12 don't start and crashes

    Adobe Premiere Elements 12 don't work as it should in Windows 8.
    I run the Pc as an Admin Account but still adobe just gives me this message and then crashes.
    I only have one account that is Admin on this pc aswell.
    I also tried to run the program as "admin" with right mouse buttom, but it's the same error thier.
    I have also installed the program on another Pc I dont use but has Win7 and thier it works just fine.
    So what should I do so I can use the program that I actually bought serval weeks ago?
    But still cant use.... Anyone that know of this problem?
    Really bad that you cant write or call adobe "support"

    daniel2014
    How long ago did you purchase Premiere Elements 12? If it is within the last 30 days, you might be eligible for a free move to version 13. You need to contact Adobe via its Adobe Chat to discuss that as soon as possible if that is something of interest to you. There may be some debate about the way to make contact, but, if you purchased from Adobe direct as an online download, I would contact Adobe Chat by clicking on the following and following through with Chat Panel.
    http://helpx.adobe.com/sea/contact.html?step=PRE_membership-account-payment_payments-invoi ces-orders_stillNeedHelp
    Premiere Elements
    Membership, Account, Payment
    Payments, Invoices, Orders
    Chat Panel
    If the link does not open as set, then you will need to navigate to Chat Panel using the above titles as guides.
    If you stay with 12, then there are several areas to pursue
    1. Can you open the program by going to the Adobe Premiere Elements.exe file, right clicking it and selecting Run As Administrator, and then double clicking the .exe in an attempt to open the program direct to the editor?
    See
    Local Disk C
    Program Files
    Adobe
    Adobe Premiere Elements 12
    and in the Adobe Premiere Elements 12 Folder are the Adobe Premiere Elements 12.exe and Adobe Premiere Elements.exe. You want the Adobe Premiere Elements.exe file.
    2. If you create a new User Account with Administrative Privileges and install and run Premiere Elements 12 from there, does the program open?
    3. Does the problem exist with and without the antivirus and firewall(s) disabled?
    Let us start here and then decide what next.
    Thank you.
    ATR

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