Is Global Service Exchange available for training purposes?
Hello,
I am a very well educated teen about to turn 18 soon and am ready to apply to Apple. I have been waiting a long time for this and have studied as much as i could from all the products I could afford (Mainly iOS). My question here is as follows; is there any way i could use Global Service Exchange for personal use only on my own devices? I hear it is what genius reps use and id really like to get some experience with it before i apply. Is there any other software you could recommend for me? (for training).If it is Mac only then it wont do me good as I am stuck with a PC for the time being. I own all 3 popular iOS devices (4 if you like to count the Apple TV) and am familiar with their older generations. I need to learn as much more as i can so please! any suggestions help!.
I thank the community ahead for any answers I receive with other software, however my main concern at the moment is the global service exchange tool.
P.S. I am aware that knowledge of just iOS devices isn't very impressive, just keep in mind that Mac certification training programs are not available in my area. Id love any tips with this issue as well!.
Greetings,
The answer is no. As far as I know, GSX is exclusively for internal Apple Store and repair facility´s use. If gaining access to GSX is what you want, you might consider first obtaining the Apple Certified Mac Technician Certification. This certification will enable you to obtain a Technician ID, which you will later need to sign into GSX.It will also give you the skills needed to be hired at an Apple Store or an Authorized Apple Repair Provider.
The app the Geniuses use is propertary of Apple, and used only at its stores. Belive me, I tried to get it on my iPhone. But anyways, Apple offers tons of options to become Apple Certified. Just go http://certifications.apple.com, and register using your Apple ID. I believe you will encounter reading material regarding where to go for certifications.
Hopefully I did not reply too late.
Good luck!
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