Is it actually possible to get in touch with Apple directly?

Hi, does anyone know if it is possible to ask Apple a question directly either over chat or email? The reason I ask is I am based in the UAE and called Apple here and they refused to help me as I didnt buy my phone from the online store and told me to contact the shop I bought it from.
The trouble is this is NOT a problem with the phone its iCloud or it happened after upgrading to iOS 6, but some contacts which were on my phone are no longer displaying in 'My Contacts' however when I type the number in manually they appear. They are also listed in my Whatsapp contacts so I know they are no my phone.
I have also tried checking for them on iCloud.com however they are not there either. I have also gone to contacts Groups to make sure it says display all contacts which it does.
The biggest question here is I had this problem on my 3Gs and have just got the iPhone 5 and the same issue has happened here?!?!

Still no email address, Ive been through the various options so many times but no one to contact and I cant call the guys in the UAE as they wont speak to me.

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The new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?

the new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?

gorxxx83 wrote:
the new ios7 is horrible how can i downgrade? my messages keeps freezing im frustrated im very close to going ANDROID any one can help how do i get in touch with apple directly?
Downgrading is not supported.
Here are some basic troubloeshooting tips:
- Quit the App by opening multi-tasking bar, and swiping the App upward to make it disappear. (For iOS 6, holding down the icon for the App for about 3-5 seconds, and then tap the red circle with the white minus sign.)
- Relaunch the App and try again.
- Restart the device. http://support.apple.com/kb/ht1430
- Reset the device. (Same article as above.)
- Reset All Settings (Settings > General > Reset > Reset All Settings)
- Restore from backup. http://support.apple.com/kb/ht1766 (If you don't have a backup, make one now, then skip to the next step.)
- Restore as new device. http://support.apple.com/kb/HT4137 For this step, do not re-download ANYTHING, and do not sign into your Apple ID.
- Test the issue after each step. If the last one does not resolve the issue, it is likely a hardware problem.
If you want to contact Apple directly, call 1-800-MYAPPLE (1-800-692-7753), or go to getsupport.apple.com.
Don't waste your time asking for a downgrade of the iOS. That's not an option.

I'm trying to get in touch with apple via email how may i do that can you guide me through

i'm trying to get in touch with apple via email how may i do that can you guide me through

Contacting apple for support can be initiated here: https://getsupport.apple.com/

Hello, Can anyone tell me if there is any mail to get in touch with Apple support? ... I do not remember my password for my IDApple and when I enter iforgot.apple to recover I do not get the email

Hello, I'm trying to get my Apple ID password but when I enter the page that helps you to recover it tells me to send an email and I do not get ... with what I can not reset my password ... Can anyone help me? ... Are there any email from Apple support where you can tell what I get to help me to recover?. Thanks!

Apple does not have email support. If you're not getting the email verification from Apple, check your anti-spam filters, on your computer and with your email provider, to make sure that emails from Apple aren't being blocked. You can also try the Security Questions option rather than the email authentication. See:
http://support.apple.com/kb/HE36
Otherwise, you'll need to call Apple support:
http://support.apple.com/kb/HE57
Regards.

Apple has just deleted my alias - which I was using as my main email address. They deny me creating a new one for 7 days. How can I get in touch with Apple so that they repair what they have broken?

Has anyone had a problems with their alias today?
Apple has deleted mine today; causing me a major headache as they deleted the alias that I use as my main email address.
What happened exactly, is that the @icloud.com alias remained, but the @me.com disapeared. So that the John.Smith alias became valid only for [email protected], but [email protected] disapeared.
To try to restore the situation, I deleted the alias, with the hope of re-creating it: but bad luck, that option is not open to me as I have had 5 aliases active till today, and they now only give you 3, and even once I had deleted 2, they would not allow me to set-up a new one for 7 DAYS.
I can't be without email for 7DAYS, care of Apple. Calling AppleCare does not seem to help, and the line gets dropped once I have explained the problem.
Please help me raise someone at Apple to fix this.
Alain

See this discussion, https://discussions.apple.com/message/19779377#19779377

How do I get in touch with Apple support online?

I'm trying to get an iphone running in Mongolia, and can't call Apple's support. Is there any expletive way to send their tech support an email?

any expletive way to send their tech support an email?
No explicative way to send an explicative email to explicative Apple explicative Support, but you can explciatively well start contact with this link:
http://www.apple.com/support/contact/

How do I get in touch with apple via email?

I'd like to register a complaint with apple, but can't find an email address to send something to - they won't speak with me on the phone because I don't have applecare. any ideas?!
thank you!
alec

Hi Alec,
<this page</a> gives you a number of options for contacting Apple.
Hope this helps,
Miriam
Rev A 20" iMac G5, 15"iMac G4, 15"iMac G3 DVD Mac OS X (10.4.5)
Rev A 20" iMac G5, 15"iMac G4, 15"iMac G3 DVD Mac OS X (10.4.5)
Message was edited by: MGW
Look in the lower right hand corner, that has what you are looking for

EMERGENCY: How do I get in touch with an actual person at Verizon?

For the past few weeks, the Verizon website and phone system have not allowed me to add any funds to my prepaid calling plan, and I can't get in touch with anyone to help me with this problem. Chat hasn't been working, and the customer service number just takes me to a useless menu that tells me nothing I can't find out online. It's definitely not a problem with my card or bank account or computer. I recently changed my plan online and it's started charging me per text even though I'm supposed to have an unlimited messaging bundle, so I'm running out of funds here! Someone please help or I will definitely be leaving Verizon a very unhappy customer!

We certainly do not want to lose you malamander! I am sorry to hear of the trouble when trying to reach our Prepay team. Although we do not handle Prepay here, I would be delighted to connect you with them.
I just sent you a follow request. Please follow back and send me this information in a private message.
Thank you.
LenaA_VZW
Follow us on Twitter @VZWSupport

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and ge

First of all, I would have to say that getting in touch with you is a nightmare and I am not at all happy that I can't just email or live chat with someone who can help! I am not a technical person, I just want to be able to use Photoshop Elements and get on with it. I bought Photoshop Elements via Amazon some months ago and it worked fine. I then got a message that advised that the trial version would expire, which it subsequently has (I have been trawling your site for weeks and weeks trying to find an email or phone contact to get some assistance). Relucltantly, I am now typing this - and I suspect it will not help in the slightest! I bought the FULL not TRIAL edition of Photoshop Elements and I have contacted Amazon who confirmed this, but say I need to contact you. Can you please let me know how I can resolve this? Louise A Fraser

Hi Louise, sorry to hear of your problems. This is not Adobe. We are mainly support volunteers, other users like you, trying to help one another. You need to contact Adobe directly for activation and licencing issues. Click the link below. Use the dropdown menu for boxes (1) & (2) to scroll down the list and choose:
1. Adobe Photoshop Elements
2. Adobe ID, and signing-in
3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
It’s usually possible to start a live chat, if an Adobe agent is free, and often to get the problem fixed right away. Have your serial number available. The agent can directly troubleshoot your system if you agree to activate the Adobe Connect add-on. Don’t let them pass the buck. Stay connected and ask to speak with a supervisor if necessary.
Click here to get help now Contact Customer Care

What's the right way to get in touch with devs? arch-general list?

tl;dr version: skip to the questions at the bottom
Today I saw an unfortunate thing happen during the Bug Day proceedings. It surprised me to see it, because the knowledge needed to avoid the problem was made available in advance. Bear with me as I tell a story, so I can point out an example of what looks like a communication problem between users and devs.
A while back, I sent mail to arch-general giving advance notice of upcoming releases (within the next two days) for some xiph.org software (libogg, libvorbis, libao, and vorbis-tools). No one responded to it. That's not really a problem - after all, there wasn't any work to be done yet, since the releases weren't finalized yet.
When the releases happened, I flagged them out of date as usual, and provided extra details to avoid difficulty with the upgrades (whether rebuilds were needed, and which upgrades depended on which other upgrades). One package belonged to Snowman, two to Tobias K, and the last (and most difficult) to Hugo D. I knew Hugo was no longer a dev, and later saw that Eric was going inactive also. (I don't know Tobias K's status.) That's probably part of the problem - this info getting lost since it wasn't sent to the same devs who later did the upgrades. (I guess the "multiple owners" feature should help alleviate this problem.)
A few days back, I sent another mail to arch-general. I admit that I was nagging a bit, though I do believe that I was contributing helpful info - mostly the same as I put in the flagging messages. Again, no one responded. Not exactly nice, but again, not wrong either. You'll get to it when you get to it, and I can (and did) do these rebuilds for myself. Note that I'm NOT complaining about a week or two lag in updating packages - that's perfectly reasonable, and I'd be a huge jerk to make noise about that.
Today, bash was doing upgrades to close bugs, with help on IRC from Pierre and wonder. One of those packages was libvorbis, and he wondered if a rebuild would be needed. I knew for sure that it wasn't, and told him so, which he acknowledged with a "thank you". He then went on to duplicate my research, which felt a little odd to me. In the end, this package was upgraded perfectly fine.
The other package he upgraded was vorbis-tools. Unfortunately, building that against the old libao in [extra] generates an incomplete package, missing ogg123. When I saw this problem, I opened a bug, and had it handled exactly as I thought it should have been. The end result was fine.
Now, the point here is that I had identified the dependency of the new vorbis-tools on the new libao in several of my previous messages, and reading those could have saved some trouble. It's reasonable that no one working this on IRC today saw my flagging messages, since I understand that those only go to the maintainer. However, my second mail to arch-general was definitely available, and based on what happened today, no one it would have been useful to, actually read it. That's a communication breakdown, and that means somebody did something wrong. It's entirely likely that it was me, and I want to know the solution.
I've always believed that arch-general is the best way for an ordinary user to get in touch with "the devs" as a body. Many devs don't go on IRC, and it's a bit too busy in there most of the time anyway. Many devs also don't hang out here on the forums, and that's easy to understand as well, given how high-volume they are now. The bug tracker generally gets excellent dev responses, in terms of both timeliness and quality, but it's not appropriate for communications that are not bugs. All devs seem to read arch-dev-public, but users like myself of course can't post there.
So arch-general has to be it. In fact, I always thought that was the intended purpose of that list. Until recently, it was a low-volume list. Lately, it's grown quite a bit, and is starting to resemble these forums: general tech support questions (some of them stupid), users plugging their own creations, and just chatter. (There are a small handful of posters accounting for a great deal of the noise.) I keep wanting to tell them to take it to the forums, but restrain myself as I'm not really sure if I'm right about their posts not being appropriate for the list. I'd leave the list, as it now annoys me, but then I can't reply to things posted on arch-dev-public. (Probably what I'll really do if this keeps up is stop using [testing], so I can do away with both of those lists. Oh well.)
Now, the questions here:
- Are devs also dropping out of arch-general because of the increasing noise, and is that why my second mail got lost?
- Are the "noisy" posters abusing the list, and should they be told to go to the forums instead?
- Is arch-general actually intended as the primary way for users to talk to devs?
- If so, how to fix it so it works that way again?
- If not, where should I have been sending messages like the ones I linked to in this post?

I think almost every dev is on arch-general, so that is the place to contact the group in general. Specific points can probably be emailed to the dev involved, if one is identifiable and if the bug tracker is not a better place (bug reports to my email get ignored).
I think the whole problem here is that there is really no dev in charge of that package. So your emails were probably seen then skipped over by all devs thinking not my problem... (I know that is true for me). Then Andrea noticed an "orphan" package that needed updated and went ahead with it without connecting it to your previous emails, which is unfortunate.
Now our maintainer backend is fixed, hopefully we can get all the orphan packages adopted out, or at least know if we need to bring on new people to maintain them. That way, there should always be someone who information about specific packages should be sent to.

Black screen - can not get in touch with my Ipod Nano

I have an Ipod Nano, latest model. After a short time the monitor shuts down and turns black / standby, can ths be disable?
I use my Nano with the Nike Ipod censor when I run, and it is diffical to get in touch with my Ipod Nano, when the screen after a short time have been black.
Should I see my runningdata or to stop the censor when I'm finishs running, and press the screen nothing happens.
Press I on / off button, so either I get a voice that tells a lot about my run, or push me 2 times on / off button toggles track.
If I press the + or -, I change the volume.
Keeps press on / off button, turn off my Ipod Nano and all my recording of my run is lost ...

Possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

My iphone can not get in touch with the server. What can I do?

My Iphone can not get in touch with the server, when I am trying to accept terms and conditions. What can I do?

Possible causes:
1. Your antivirus is blocking access to gs.apple.com.
2. Your phone is jailbroken.
3. Your computer has been used at some time in the past to jaibreak some iOS device (not necessarily the phone with the problem), and its network database was corrupted by the hacking software that was used.
4. Apple's activation servers are down (very rare, and never for more than an hour or so).
For 1. try disabling your antivirus.
For 2. & 3. you need to go somewhere other than an apple forum for help. Although you can try deleting lines containing gs.apple.com from your "hosts" file on your computer.

My apple I'd is disable help me please I went to apple store and they told me to get in touch with u guys

HI my name is Nancy I would like to know if u can help me with this problem every time I want to get free on apps or updates , keeps telling me that my apple I'd is disable. I went to apple store and they check and say everything is find , but keeps coming out mi I'd is disable , so they say to get in touch wit iTunes so u can restore my account.

... they told me to get in touch with u guys
At least the Apple Store knows where to send you.
Start here:
https://expresslane.apple.com/
Navigate the columns as follows:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.

Is there a way to find out whether my imessages are being received by a specific iphone user or if there is a problem with their phone? Cannot get in touch with an out of state friend for several days.

I'm looking for a way to check and see if a specific iPhone user is receiving my imessages or if there phone is not working properly. I cannot get in touch with an out of state friend for several days and the only number I have is to their cell (iphone). Thank you.

YYou can only get a read receipt, not if they only received it.
http://m.imore.com/how-turn-and-read-receipts-imessage

After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help."

Hi. I'm a Mac user. After entering the redemption code from Adobe Photoshop CC, I keep getting an error saying "This card was purchased in a country that does not match your Adobe ID. You can try signing in with a different Adobe ID or get in touch with us if you need help." What should I do?

Did you purchase the software in another country than where you live?

Is it actually possible to get in touch with Apple directly?

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