Is it common for the phone to to discharge in 3 and half hours and hardly used?
Is it a common problem for the phone to run the battery completely dead in 3 and half hours. Screen went black and unresponsive. It charged for about 8 hours today. Any one else had this problem.
Hi. I bought a new iphone 5 four days ago and was horrified that it discharged in less than a day with one phone call and a bit of facebook browsing. I then read up all the info and tips on the web. I turned off everything that wasn't necessary - mainly in location services, turned e-mails to fetch and not push. Also turned off i cloud so it will only back up when I tell it to. Battery still drained very quickly. I then plugged into itunes and did a whole restore (always had to do this previously for any software update before icloud!). That was yesterday morning at about ten o'clock. Phone was then at 100 percent. Have used it yesterday quite a bit, didn't charge it overnight and it is now at 63% so I think that has solved the problem. One other thing I noticed was that the shop set the default e-mail to I cloud and I always had the default set to my main e-mail account. On completely restoring it has now put the default e-mail to mine. Don't know if there is any connection or not. All I can say is that the complete restore seems to have solved the problem. Hope it works!
Similar Messages
-
I am writing my theses and want to start with Chapter 1 on page one,
ThanksMenu > Insert > Section Break
and change the numbering in:
Inspector > Layout > Section > Start at: > uncheck Use previous headers and footers
Menu > Insert > Auto Page Numbers/Page Numbers
Right click on the Inserted number to choose its format.
Peter -
$300 charge for the phone i did not ask for!!!
Hello,
my name is Irina , phone number xxx-xxx-xxxx.
I came to a Verizon store (Harbor east branch on Fleet street, Baltimore., MD) two months ago to purchase screen protectors for my iphone. Before i left the assistant asked if there was anything else they could help me with. I said the home button wasn't working properly so they offered to take a look at it.
After inspecting the iphone the assistant said the issue could not be fixed and offered to order a replacement iphone for no additional charges, since the inspection had not detected water damage.
I gladly agreed! Received my replacement ipone, mailed the old one back. it was two months ago.
Now two months later i see a $299 charge for the replacement phone i received in march because they detected water damage in my old iphone.
How ridiculous is that? I did not ask for it. If i knew there was a chace of water damage why would i risk a $300 charge replacing my iphone when i could just wait a few months for the iphone 5 free upgrade?! My old phone worked fine, except for the home button being not sensitive.
And now you're expecting me to pay $300 for what?
The store has to take responsibility for this. The charge needs to be taken off my account. My whole family and i have been verizon customers for 5 years and i cant believe this is happening now!
If no action is taken to resolve this problem im going to file a complain to FFC Better Business Bureau.
I'm hoping to hear from a verizon representative as soon as possible. Customer service on the phone would not help.
I can not believe how difficult it is to find contact information to get in touch with the right people who will be in position to help.
Thank you for your coordination,
Irina
>Personal info removed<
Message was edited by: Verizon ModeratorSo, my son's iPhone 4s was having issues with the power button and the home button. I bought it less than a year ago and have also purchased the insurance. That said these kept sticking and didn't work, so we took it into the Verizon store where a sales clerk took it to the back and after 15 minutes came back to tell us that his iPhone was broken, and that the problems were common and we could get a new phone under the warranty. We asked 5 questions along the lines of are you sure? They said yes. They looked up our information and NOT ONCE did they advise us to go thru the Insurance option that I pay $9.99 a month for. This issue would be covered by warranty for SURE! They gave us a box to ship it back to Verizon in, ordered him a new phone, and wala it came in the mail 3-5 days later. THEN 10 days AFTER that, I get an email from Verizon telling me that they "disallowed" the warranty claim as the issue was not due to a malfunction of the phone but some kind of damage -- which then they included a picture of (and the picture did NOT even show on the email). They also wanted me to know that I would be seeing a $299 charge for the replacement phone. I didn't even PAY $299 for the original phone back when I bought it - there was a $199 promo deal going on. I called customer service - what a CLUSTER! They pulled up the email and could SEE the picture I couldn't - and the notation apparently saying that the phone had suffered WATER DAMAGE. This PHONE has been treated like GOLD -- it never had ANY Water damage, they are just trying to get out of honoring the Warranty. WHY would the service tech @ the Verizon store tell us it was a common issue covered under warranty AFTER inspection? WHY would he tell us that it would be taken care of and to send the phone into Verizon with a new replacement on the way?? The Customer Service person then shared with me "oh - I see you have the Asurion Insurance" - I said YES, I did get that when we bought the phone. She said we should have SENT the damaged phone thru Insurance for replacement. OMG! We RELIED UPON THEIR OWN employee to discern the nature of the issue. If they had looked up the account and saw I had insurance, why did they not go that route? What a *****. So net net - I AM NOT PAYING $299 for that phone - they can send me to a collection agency. Honestly what a racket and what kind of employees are working there - incompetent. I will NOT pay for that phone. The worst case should have been I had to pay the insurance deductible, but we relied on the Verizon store employee to diagnose the problem and provide recommended action - which WAS WRONG!
-
Could someone please advise on my current problem? Apparantly I can no longer download tones to my phone or account to be used as such since the tones are being downloaded as songs that cannot be transferred or placed in the tones area for the phone or in iTunes. Prior to the last update, this was always an option. I have also noticed that the Ringtones and Alert Tones are not showing up in my recent purchases as well to allow for me to place them back on my phone and there for require for them to be purchased again... Any help would be greatly appreciated!
I've discovered that all tones purchased will be downloaded as ringtones, BUT they can be utilized as tones and assigned as alert tones on the iPhone...
-
I'm installing the new OS and iPhone is asking for a password to "restore" my iPhone, but I've never used a password for the phone and don't know what it is! Can anyone help??
You selected Encrypt iPhone Backups in iTunes. Then you entered a password.
It would be that specific password it is asking for.
See here:
https://discussions.apple.com/thread/3284065?start=0&tstart=0 -
My iphone 4 started displaying a message box with the following message: "This accessory is not optimized for this phone. You may experience noise and loss of battery." My question is: Why is this happening and how do I fix it? (I'm losing battery power precipitously). Thanks in advance for any assistance with this question.
Thanks Kilted Tim, you solved the problem. I'm mightily impressed at the simplicity of the solution!
Jaded Kane -
I have a hard time understanding why I can't contact support about THEIR problem. I plugged my iPhone into my pc. iTunes came up. It said there was an update available for the phone. I accepted that. Clicked on the "download only" because I didn't have the time to install it at that point. It downloaded but didn't stop. It continued to the 'backing up your iPhone' segment then froze. I waited at least an hour with no change. Finally I unplugged my phone..iTunes wasn't responding.I rebooted my pc then tried the same thing again. Same outcome even though I let it "Back Up" for 7-8 hrs while I slept. Same Story............... iTunes 10.4.0.80 is the software I'm using. When my phone is 'plugged' in what I see on it's face is "Sync in Progress".....for hours!
Error 1611
This error typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, this error may be a hardware issue. If the errors persist on another computer, the device may need service.
Synced media like apps and music are not included in the iPod backup that iTunes makes. You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
one of my friend stole my iphone 5 and he knows my password for the phone but he's not using wifi or the sim network cause he knows that I enabled find my iphone and I wanna lock it or burn the phone he is using my pictures and he has shared most of my pictures and the find my phone says it will erase the phone once it will be contact to the internet
what about if he didn't? what to do pls I need to lock the phone as soon as possible am living in saudi arabia and we dont have apple store here to support me I need to contact anyone in apple store so I can give him the serial numbere and IMEI so they lock the phone with out waiting him to contact to the internet
I made a report but the problem is it was stolen from of my best friends and I dont know which one we were 4 persons in my house so I dont know which one exactly but it seems I was unlucky to chose them as best friends and trusted them for 2 years and now he's shairing my privte pictures which has dameged my life and if the goverment saw my pictures they will but me in jail for those pictures which is noraml gay pictures but our country difficutl pls any one help meWhat To Do If Your iDevice Is Lost Or Stolen
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices) -
started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?
Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues -
I have a new Samsung phone and I live in CT. Last month they charged me $38 on my bill for the sales tax for the new phone which was $600. I'm paying for the phone itself over 20 installments of $30 each. Now again I'm getting that same $38 charge. I can't believe that the monthly CT tax is higher than the payment for the phone itself. Does this make sense. Last time I spoke with them on the phone it was for 1 1/4 hours for something simple. I don't want to call unless I need to. The salesman told me nothing about any of this. Thank you for any help you can offer.
The bill from last month states:
CT state sales tax** $38.10
** In some states sales tax or surcharges are calculated on the full cost of the full retail price or VZW cost of the device you purchased and not on the discounted price you pay. The sales tax or surcharges charged on your device was based on $599.99 and appears on this first bill.
The current bill says the same.
Actually, now I'm realizing that last month's bill stated I was making the first payment toward the phone. Now this month also says it's the first payment toward the phone when it's really the second. -
I had my iphone 4 locked to vodafone uk carrier. I connected the phone to itunes on my pc and tried to update the version to ios 6 through itunes. But it has been locked and asks for sim of previous carrier. how can i return to previous state?
You cannot return to previous state. The update re-locked the iPhone
to the original carrier. You must contact the original carrier to see if
they offer unlocking and if you qualify.
What does it say when you look at Settings=>General=>Carrier?
Be advised that if your iPhone had previously been hacked/modified/
jailbroken to work with other than original carrier, it may be impossible
for the original carrier to unlock it properly. -
My iPhone has crashed during a sync and now I can't restore from backup as it is asking for password to load the backup yet neither the lock code for the phone or my iTunes Password are working... I have no other password to call upon and need the restore to retrieve info onto my phone, I am a real novice to this...... please help, !!!!
If anyone else is looking for a solution to this same problem, I was able to get it working looking through several older discussions.
The solution was to use the password that I had on my iTunes account the very first time I set up the iPhone about a year ago. I changed my iTunes password about 10 months ago; but apparently, the backups continue to use the password that existed when the phone was first set up.
A couple of troubling things with this are that 1) I didn't apply a password when I did the backup this afternoon so I don't understand why it was required when I did the restore a few hours later. and 2) it makes zero sense why iTunes would not be smart enough to use the current accout password when requiring the password to restore from a backup made with no password.
I thought iTunes and Apple were smarter than that. With so many posts stating exactly the same problem, it is clear that this is bug in the software.
Best,
Craig -
I think i got ripped off by this verizon store , I got the 4 line $140.00 edge plan, which I had to pay for the phone in monthly payment, i did the math it was 268.00 total.. At check out this guy charge me $50.00 care package for each phone and sim card which was $10.00 , $25.00 set up with TCP and he said the rest was tax. I had to pay $474.36.. my brother went to costco and did the same verizon deal he didn't have to pay anything...
Welcome to this forum.
This is a customer to customer forum only, where forum members, who are only BT customers, can help each other with BT Retail products and services.
Anything you post here does not go to BT. Although the forum is moderated by BT, not all posts are read.
I have asked a moderator to provide assistance, they will post an invite on this thread.
They are the only BT employees on this forum, and are a UK based team of people, who take personal ownership of your problem.
Once you get a reply, make sure that you are logged into the forum, then click on their name, you will see a screen like this. Click on the link as shown below.
Please do not send them a personal message, as they may not be on duty for a long time, and your message will not be tracked properly.
For your own security, do not post any personal details, on this forum. That includes any tracking number you are give.
They will respond either by phone or e-mail within 5-6 working days.
Please use the tracked e-mail, to reply, not via the forum. Thanks
This is the form you should see when you click on the link. If you do not see this form, then you have selected the wrong link.
When you submit the form, you will receive an enquiry number, so please keep a note of it
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones. -
Should I limit the number of photos in a gallery for the phone?
I have a client with a desktop gallery with about 40 photos. Before I add them all to a phone version, I'm wondering if that's wise in terms of load time on a phone...
Anyone have any suggestions for a ballpark number to use for the phone version so it won't take forever to load?
(Size will be constrained to 340px wide and tall)
Thanks!slab46 wrote:
Some of us don't have a boatload of free space on our iPods, and limiting the number of songs in the Genius Mix would allow us to synch the lists to the iPod and carry them around.
You can already do this...
A Genius mix is limited to how many songs in the selected playlist fit the Genius mix profile.
A Genius playlist is limited to 25, 50, 75 or 100 songs.
A Genius playlist is a limited Genius mix. -
Microphone doesn't work for the phone app, but does for skype/heytell.
So, my iphone4 randomly decided it would stop using the microphone when I made calls. I've tried using headsets/speaker mode but that doesnt change the fact the mic makes a single click sound and then I cannot be heard. I've installed the latest firmware (4.3.3) and I've done a full factory restore/resync. Nothing works. It's bizarre that this only happens with the actual phone app though, as I can make calls with skype or be heard on heytell just fine and perfectly clearly. In fact, any app that uses the mic works, except for the phone app....
Yes, I also have this problem. From 14th May till now my iPhone rejects my voice in Phone calls and this Apple device switch off all phone functionality like as international support - it's reject everything from customer :-(
I tried make factory reset, it's helps to make 1-2 calls but no more!
After full restore iOS software decide to disable microphone in Phone app!
Maybe you are looking for
-
Calling Stored Procedure outside of ADF BC 'impl' classes
Hello What is the best way to execute a Stored Procedure outside of the ADF BC 'impl' classes? I have a java class that performs batch inserts (using view objects). I am looking for a way to call a Stored Proc from here (How can I get a handle to the
-
Is Adobe FLash builder 4.7 compatible with flex sdk 3.5?
Is Adobe FLash builder 4.7 compatible with flex sdk 3.5?
-
How do I improve the GPS connection for my iPhone when I run/cycle? It's beyond finding open sky.. Using RunTracker App and not having luck
-
Rman backup with no archivelog mode
Hi Friend, I did this backup many times before, to backup a test db which is not in archivelog mode. My procedure are the following: $ rman target / rman> run { shutdown immediate; startup mount; backup format '/u02/RMAN/%d_LVL0_%T_%u_s%s_p%p' databa
-
We were on the user testing stage. Something went wrong to the production server and the back-up copy was loaded to that production server. Configurations were transferred and upload of data is being done. One of the issues I encountered is about sal