Is it free to replace a charging cable that quits on u?
Is it free to replace a charging cable that has stopped working?
If you are still under the 1 year warranty, and Apple determines it is defective, then yes it is.
Cheers,
GB
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hi, i have an iPhone 5 and have had to replace the charger cable 3 times, its cost me a small fortune! i paid for applecare + for it, am i covered?
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as NEW.
If the basic troubleshooting steps don't work, then you'll need to bring your phone into Apple for evaluation and probable replacement. -
How to get a replacement AC charger & cable for a new Samsung Galaxy S4 Mini
I've had my new Samsung Galaxy S4 Mini for a few days. Last night I plugged in the phone's wall charger and cable to charge. The following message appeared on the screen: To charge faster use the charger and cable provided with this phone. I did use the charger and cable that was shipped with the phone. Then the charging indicator under the Settings menu changed from charging to not charging several times. I noticed that the plug into the phone was a little loose.
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I called the number to see about getting a new cable and wall charger. I was offered a free medical alert necklace if I was older than 50, and then I was told that I had won a free cruise and was asked about personal info such as social #. I never did get to speak to anyone about the problems I am having with my charger.
So, I'm hoping I get two things resolved with this post.
I need a new cable and wall adapter to charge my new phone.
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Have a brand new iPhone 5S and Nano iPod. 5 days old. Using original charging cord and getting message from both units that the cord is unsupported. Is the cord damaged somehow? It looks fine . Today I was trying to SYNC Nano with laptop to transfer MP 3.
Hi Gerardo,
You are going to have to take your device and charger cord to an Apple Store. We have no way to diagnose why it is not recognizing it as an authentic Apple charger. If it is defective, they will replace it free of charge, since you are still well under warranty.
Cheers,
GB -
My chargers little USB port probably is the fail. it lets my ipad charge only when it is completely out of power, but as soon as it turns on, it stops charging. Any tips on what i can do? The charger is new and has worked until today. i cant bring it to the store because it was bought in my neighbour country Sweden. Thanks in advance.
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. You can still go if your country has Genius Bars
Apple Retail Store - Genius Bar -
It wont charge and the charger gets extremely hot!
Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
IPHONE 3G-end of charging cable coming apart, free replacement?
Hi All!
Got new iphone 3G this past April thru Best Buy. I noticed the end of my charging cable that plugs into the phone is coming apart. Phone still charges but the white cording is exposing the silver wires at the part that is connecting my charging conector for my phone to the cord. Can I go to best buy and get a new one? Is that covered under the 1 year warranty??
Thanks much!!!You arent alone here, I have both sides of the USB taped up because the silver wires are becoming exposed.
Thanks for the idea, i will exchange this! -
Micro B charger cable for CK-100
Hi,
I have a CK-100 car kit and trying to find a replacement/upgrade charge cable (CA-134) with a USB micro B connector instead of the 2mm that is fitted. The user/installation guide mentions that an alternative USB cable may be supplied but all searches have failed to find one. The alternative is to make up a cable RJ45 at the CK end, I can buzz it out but does anyone have the pin out for the RJ45? I've tried the CA-146 adapter and to be honest it's naff - it runs hot and the output is reduced to the point that whilst running my satnav app the phone will discharge faster than it can be charged, I've also tried the adapter on a standard car charger with the same results.
MTIA
Phil
Solved!
Go to Solution.Hespy wrote:
A long time since you posted this but did you manage to find a source of the CA-159 cable?
I too am replacing phone and will end up with a micro USB charging point and no way of charging it ifrom the CK-100 car kit.
Is this what you are looking for?https://www.systo.co.uk/uncategorised/ca-159-ladekabel-microusb-f-r-ck-200-5er-pack-296388.html
Happy to have helped forum with a Support Ratio = 42.5 -
Why is the charging cable not working on iPhone 6?
Hi guys,
I just bought a new iPhone 6 and i'm very happy with the phone itself. Natural upgrade from my old iphone 5. But i kinda feel ripped off by the following: I bought an official apple 2m lightning charger at an official apple seller about 6 months ago for about 30 euro (don't know the exact price). Worked perfectly with my iphone 5 and allowed me to use my phone in a better way while lying in bed. But when i try to charge my iPhone 6 with that charger it says that the asseccory isn't supported by the phone. It really ****** me off. Why is an official apple charger not supported on the iPhone 6?Does the charger-cable that came with the iPhone 6 work properly, does the extra charger work correctly with other devices? If so, could be an issue with the extended cable matching the new iPhone. You could take it to an Apple Store Genius Bar and have the techs check it to see why it won't work with the new iPhone. Could be the resistance is too high for the new iPhone.
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Can i use my shuffel charging cable on my nano?
can i ose the charging cable that i use on the shuffel to charge my nano, ?
No. The Shuffle charges through the headphone port, but the iPod nano has a separate charger port.
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IPod error sign that shows ipod end of charging cable with an arrow
my third generation iPod just got restored and now it shows the ipod end of the charging cable that goes in the bottom of the ipod with an arrow pointing to the left.
When plugged in it shows the apple icon then this error icon and shuts itself off
What do I do??
Please help meConnect the iPod to a 6-pin FireWire port on a computer, the iPod power adapter, or a car adaptor. Until you've done one of these things, the iPod will not be able to complete the restore process, and you can't use it again until it's done.
(15557) -
I updated my iphone4 today and now there is just a black screen with a blue itunes circle, below that an up arrow and below that a picture of the charging cable that plugs into the phone. If I hold the power off button down the screen shuts off but no slide msg to power off. The home button does nothing.
http://manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
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Cannot use charging cable with bumper.
I just got my bumper for my new phone and am having issues trying to connect the charging cable that was supplied with the phone. If I push the cable firmly into the phone it shows as charging, but the minute I take my hand off it stops charging.
It seems that the cutout in the bumper is slightly too small to allow the connector to pass through it and the cable's clips do not lock the cable into the phone.
Has anyone else experienced this problem?Those of you needing a good case look at Incase Slider and Incase Snap Case. I have both and they are great. Below link is my review on the slider.
http://discussions.apple.com/message.jspa?messageID=12069793#12069793
Herbie_K wrote:
Your review of the bumper was right on the money. I'm waiting to see the new Casemate Barely-There II case. My wife has one for her 3G and it is a very nice case.
Tonight I discovered the headphone issue when I tried to plug in a Monster cable to listen to iTunes on my stereo. The Universal dock stopped holding up the phone. Had a real time with the jack but finally got it to play.
Still virtually no cases out there for the 4, none in any Apple store I visited. C'mon Apple, if you're going to build a flawed phone that requires a case, you better deliver a case that works! -
Charging cable damaged...
How can my charging cable that came w/ my less then 6 mo. old iphone 5 not be covered under my 1 year warranty? I don't abuse this cord I only use it to charge my phone lying flat on my counter? Has anyone else has an issue w/ this happening? Verizon wanted to charge me $20 for a new cable! Why doesn't Apple warranty the charger/cable as well as the phone? You can't use the phone unless you can charge it! You would think Apple would make the cable a bit more sturdy, right?
The cable is covered by warranty. The warranty does not cover misuse.
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Does apple replace charging cable of online bought product ?..
Take it to an Apple Store for evaluation. You'll get a free replacement. Take your purchase receipt.
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/http://www.apple.com/retail/geniusbar/
Cheers, Tom
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