Is It going Wobbly!

Question

Hi,
I’m having issues with my connection the noise on the line has increased from its steady 6db to 9db; I’m connected to the only BT socket in the house through an ADSL V1.0 faceplate.  Some weeks back lost connection for most of the weekend although obviously it has returned,  for a while I was losing connection every day and my noise has risen,  also corrected errors have increased massively with few uncorrected now.  Also now auto reconnect every several days.  Can anything be done or is it,  thats the way it is!
Modem Type:
Built in modem - ADSL
DSL Line (Wire Pair):
Line 1 (inner pair)
Current DSL Connection:
Down
Up
Rate:
6368 kbs
448 kbs
Max Rate:
6368 kbs
1036 kbs
Noise Margin:
9.0 dB
24.0 dB
Attenuation:
42.1 dB
26.5 dB
Output Power:
19.8 dBm
12.4 dBm
DSL Link Errors
Collected for 2Days0:40:28
Since
Current
Current
Time Since
Reset
24-hr int.
15-min int.
Last Event
ATM
Last Event
Cell Header Errors
573
4
2
0:08:34
Loss of cell Delineation
244
0
0
3:40:33
DSL
Link Retrains:
1
0
0
5:12:45
DSL Training Errors:
0
0
0
0:00:00
Training Timeouts:
0
0
0
0:00:00
Loss of Framing Failures:
2
0
0
5:12:46
Loss of Signal Failures:
2
0
0
5:12:46
Loss of Power Failures:
0
0
0
0:00:00
Loss of Margin Failures:
2
0
0
5:12:46
**bleep**. Seconds w/Errors:
283
2
1
0:08:34
**bleep**. Sec. w/Severe Errors:
3
0
0
5:12:46
Corrected Blocks:
150660
846
211
0:00:06
Uncorrectable Blocks:
599
3
1
0:08:34
DSL Unavailable Seconds:
55
0
0
5:12:27

Answer 1

Hi welcome to the forum
Can you post the full results from http://speedtester.bt.com/
or http://bt.custhelp.com/app/answers/detail/a_id/9354/c/346,4740,5520 and post the results .
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
also you could try the hints given by poster RogerB in this link they may help http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397
Then someone here may be able to help and offer more advice.
This is a customer to customer self help forum the only BT presence here are the forum moderators
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