Is it just me or is the Cloud confused?

Anyone know why 30 Day Trial panels appear now when opening InDesign or Photoshop when I have a Creative Cloud account?

Hey there! 
You have a similar question open in forum
Here you go:
http://forums.adobe.com/message/4664666
Hope it helps.

Similar Messages

  • I want to use iTunes Match but want to make make sure music will be downloaded from my iPhone (which has all my music) and not just my MacBook to the cloud.

    I want to use iTunes Match but want to make make sure music will be downloaded from my iPhone (which has all my music) and not just my MacBook to the cloud.

    Hi,
    All your music need to be in your iTunes library on your computer. You will need to copy your music from your iPhone to your computer.
    Read this user tip Recover your iTunes library from your iPod or iOS device
    Jim

  • I can't figure out why my ipad is saying it's full but I have just purchased storage on the cloud

    Not sure what I am doing wrong here. I am not able to take pic or vids on ipad as it's saying it's full but I have purchased storage on the cloud and set it up as directed on the website
    Can anyone help me figure out what I need to do please
    Thanks

    An easy check.  Go into the settings on your iPad, and under your iCloud account, check the setting for "photos".  If there is a setting for "my photo stream" and it is on, then you are using Photo Stream - My Photo Stream FAQ - Apple Support
    Note from that FAQ that Photo Stream never used any of your personal iCloud storage anyway, so buying more personal storage does not increase space for photo stream.  Photo stream is a system intended for synchronization of images across multiple devices and was never intended to be used as permanent storage or backup.  It is a temporary parking place for images to allow for them to be shared across multiple devices.
    With iOS 8.3 and OS X 10.10.3, there is a new service, iCloud Photo Library which actually IS online storage of your photo's - all your photo's.  It does use space in your personal iCloud account.  Since the default free storage is only 5GB and is used for your iCloud mail, backups, synchronized files and data, the default setting for iCloud Photo Library is to keep all photo's on the device as they are, in order not to fill up your free iCloud storage.  If you purchase additional storage and want to remove photos from an iDevice or computer, then you need to change the settings on the device to clear out space once it has uploaded images to your iCloud account.
    If, in your iPad's settings, general, about just look at the "version" line.  If it is not showing 8.3, then you cannot possibly be using iCloud Photo Library and must be using Photo Stream.  Until you upgrade to iOS 8.3 you would not even have the option to use iCloud Photo Library as it is a new service, introduced with iOS 8.3.
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  • Just installed CS6 from the cloud on Win 7 pc.  Illustrator (64bit) will stop working.

    I'm working on relatively small, mundane files and there's no particular event (that I've been able to discern) that causes the Illustrator crash.
    Thanks for your help, even if it is accompanied by a "dope slap"...

    dogginit, Check if this helps. http://helpx.adobe.com/photoshop/kb/cc-applications-crash-immediately-launch.html

  • Songs I purchased on my iPhone not showing up in the cloud for download to my computer.

    I purchased songs on my iPhone yesterday, and last night on my Notebook computer I was able to download the songs from the cloud with no problems.  But today, on my Desktop computer, the songs do not even show that they are available in the cloud.  All 3 devices (iPhone, Notebook, and desktop) are authorized to the same account in the cloud and have the latest updates for itunes.  Under my account information, the songs show in my purchase history, they just are not in the cloud.
    Other songs I purchase last night on the notebook computer showed in the cloud and I was able to download them to both the iPhone and the Desktop.  But the songs purchased on the iPhone were not available to the Desktop.
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    Sounds like you're using iTunes Match. Is there a cloud icon next to the name of the song?  If yes you need not worry, those songs aren't actually on your device it just means you can download them to it.

  • I am having trouble downloading a previously purchased movie from the Cloud.

    The movie in question is "The Mist." I have purchased a lot of movies from iTunes lately, and to save room on my Mac, I have moved all the movie files onto a portable hard drive and simply deleted them from my Mac. Thus, whenever I want to watch a movie, I just transfer it from my hard drive back onto my Mac no problem, and watch the movie. Somehow, "The Mist" got deleted from my hard drive, so I figured "No worries, I'll just download it from the Cloud and get the file back. I've done it before!"
    iTunes does this frustrating thing where even if you delete the video file from your computer, the movie thumbnail still shows up in your movies library, and I guess the Cloud considers this as you still having the movie on your computer, because when I went to my purchase history, it said the movie was already downloaded on my computer, when in fact it was not (it also said this for all my other movies, which are not on my computer but on my PHD). Only after I deleted the thumbnail for the movie did it show up under "Not on this computer" and allow me to hit the download button. Then I get this message saying "This computer is already associated with an Apple ID. You can download past purchases on this computer with just one Apple ID every 90 days. This computer can be used with a different Apple ID in 80 days." It will not let me download my previously purchased movie!
    I have already tried logging out and back in again, that did nothing. Do I seriously have to wait 90 days to redownload my movie again? Like, is that a thing? What if you have a hard drive wipe, and have to redownload everything from the Cloud again; would you seriously only be able to redownload all your movies in 90 day incriments? What if I need to redownload multiple purchased movies at once, do I have to wait 90 days in between each one?
    Am I the only one having this problem? If so, any help would be appreciated.
    If this is not a "problem" and merely a "thing" iTunes does for security reasons, then this is a complaint. I have legally purchased this movie under the same account that I'm currently trying to redownload it through, I find it ridiculous that I should have to wait 90 days; you don't have to wait this long for downloading multiple apps/songs/books. Alternatively, trying to redownload the movie from its store page on iTunes is not an option, because as far as I can tell, iTunes does not let you redownload already purchased movies from their store page, as with apps/songs/books. If you try to re-purchase a movie, in the hopes that it will simply let you download it for free, seeing as how you've ALREADY purchased it, instead it'll gladly charge you again for movie. So no, I am not willing to purchase the movie again, I would just like to re-download it from the Cloud as I've done with other movies before it. I don't know what makes this one different.

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • I am using iTunes Match, and wish to restore from the cloud to itunes. Why do I have to select one at a time to download?

    I am using iTunes Match, and had to restore all of my music (.3000 songs). Problem is, I don't see where can restore them all at once. I can do it for all purchased items from the Cloud, but not for songs/content that I added on my own from CD's. I have had to click the cloud icon for each song....really, my hand is about to cramp. Is there a restore all function for non-purchased songs? If not, it needs to be added to the Match software.
    Thanks

    Instead of steaming you can just download directly from the cloud.  Don't you see the cloud icon with a downward arrow? You may have already downloaded then then. Turn off iTM and see if the songs are still present.

  • HT1589 how do I download music I have already purchase from the cloud?

    I purchased a number of songs but only have them on my Iphone because my computer crashed and when I reloaded
    I tunes I am afraid if I sync my Iphone it will erase all my paid for songs. I would love to just download them from
    The cloud back on to my PC.

    Hello Handads,
    Great question. The following article outlines how to re-download previous purchases that were made with your iTunes Account:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    http://support.apple.com/kb/HT2519
    Thanks,
    Matt M.

  • Every time I turn iPad on Ive got three films that try to automatically download from the cloud but always fail. How can I cancel or stop this from happening?

    Three films that i purchased and are stored in the cloud always try to download to my iPad when I turn it on. A message always pops up saying download failed even though I haven't tried to download them. When I go into iTunes the three films are there as an update with download failed at the side. How do I stop this and just have them in the cloud? I Don't seem to be able to clear it. I also purchased a film by mistake but got it refunded and that also appears in my library from time to time. How do I clear that?

    You could also try logging out of your account by tapping on your id in Settings > iTunes & App Store and then log back and see if then works
    If not then do a soft-reset and try again : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.
    And if that doesn't work either then you could try contacting iTunes Support and see if they can remove the films from you download queue :  http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • Everytime i try to download a app from the cloud, it says "app has already been purchased, it will be downloaded with no additional charge" then it doesnt download

    I need help

    I had same problem. All that was next to app was the cloud icon (ie.not 'open') and  kept getting same message when trying to download. I found this fix on another discussion that worked wonderfully for me. The guy who found this deserves credit:
    1) Open iTunes and go to the iTunes Store
    2) Click on your account ID in the upper left-hand side of the window and select account from the drop-down
    3) You may have to enter your password, but will then be shown the Account Information screen
    4) Look at the top of this screen for a section indicating you have a pending download and click download
    5) Either install via sync or on your device itself
    I just re-clicked on the cloud in the app-store on the device and it finally worked!  It must have been in some sort of app-limbo.

  • Cannot upgrade Lightroom in the cloud. Not visible.

    Hi there, I'm using Creative Cloud for almost a year and everything is fine, but now I found out that I cannot upgrade my Lightroom 5.6 app. it's just not there in the cloud although it was theresome time ago. How can I fix this. I'musing a Mac with 10.7.5. Thanks in advance. Albert

    Hi,
    Please refer to the technical specification for Lightroom CC:
    System requirements
    Regards,
    Sheena

  • Signed in for the cloud

    I just signed in for the cloud but I was mistaken and gave the wrong email is it posible to change the email ?

    Follow the steps below. After several chat conversations with Adobe, this is what I think has fixed the issue. In the end, it makes sense, specifically the permissions settings. Mine were set to Read-Only (Step 4) which would mean that when I log in, it is not able to save my information to the neccessary files. My CC Account was logging off every day before. After following these steps, it has been 24 hours and I am still logged in. Its worth a try if you are having this issue. Note: this is for windows only.
    Navigate to C:\ProgramData\Adobe.
    Locate SLStore folder.
    Right-click the SLStore folder, and choose Properties.
    In the Attributes section, deselect the Read-Only option.
    Click Apply, and then click OK to close the Confirm Attribute Changes dialog box
    Again, right-click the SLStore folder and choose Properties.
    Click the Security tab and set permissions.
    •Administrators: Full Control
    •Power Users: Everything but Full Control and Special
    •System: Full Control
    •Users: Read and Special
    Click Advanced, and, if asked, accept the User Account Control (UAC) elevation prompt.
    Click the Owner tab, select Administrators, and click Edit.
    Select Replace Owner on Subcontainers and Objects. Click Apply, and then click OK.
    Click the Permissions tab and click Change Permissions.
    Select “Replace all Child Object Permissions with Inheritable Permissions from this Object”. Click OK, and then click Yes.
    Click OK, and then click OK again in the Windows Security dialog box. Click OK to close the Advanced Security Settings dialog box.
    Then navigate to C:\Program Files (x86)\Common Files\Adobe.
    Locate SLCache folder and delete the complete contents of the SLCache folder.
    Hit Window+R to bring up the Run Window, type %appdata% and press enter.
    Click on Appdata in the address bar.
    Then navigate to Local\Adobe\OOBE folder and delete the OPM.DB file.

  • Closing all files on the cloud

    Hi we need help closing Adobe files on the cloud and it's locked and we don't know how we did it, or how to undo
    Please help the way it looks same if all file on our company maybe online for everyone to access.
    if you can help or do we just uninstall adobe and the cloud ( for a fast fix )
    Thank you look forward to hearing from soon
    Richard

    I am not familiar with this problem, but so that you might get good advice I suggest you give more detail.
    You say "it's locked". What is locked? How do you know it is locked? What happens when you try to use it?
    When you say "uninstall Adobe and the cloud" what do you mean by "Adobe" and "the cloud" in this case? What specific Adobe software are you using?

  • Confused about the cloud...

    I just got my 6 (wooohooo!) and am finally syncing my phone as I (finally) have the space.
    I've been meaning to clean up my music library for a while now, but the cloud confuses me.  Syncing my phone, I saw none of my music had actually DLed to it.  Every song had a cloud icon to the right.  I had to scroll through each song and manually touch this icon to bring each song onto my phone.  There has to be a better way of doing this, yet I can't find out how to disable the cloud and do it. 
    I hate the cloud.  It's a deceptive little troll out to get me. 
    I don't know if the number of songs shown in my library is on my phone, I have a bunch of songs I have NO idea how they got there and want them gone permanently from my account.  I don't want them to exist on the cloud, phone, PC, or anywhere.  How do I do this?  Essentially, I want to not use the cloud and want the exact songs shown in my library to be exactly what's on my phone.  No hidden ones.  I don't want to stream.
    So I guess what I'm asking is how to not use the cloud, at least for music.  It's an inconsistency I want to get rid of.  How do I turn off cloud on my phone and itunes, and how do I delete songs in both?
    Gracias, amigo(a)s!

    Hi,
    Did you add the CD as music or audiobooks. iTunes Match does not apply to audiobooks.
    If the tracks have been added to your library as music, they should still be in your library. iTunes Match will scan you library and upload tracks that don't match. These tracks will remain in your library even though you turn off match.
    Can you let us have more info on what you have done.
    jim

  • I have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up

    i have had adobe creative cloud for 6 mos...but as of today when i try to open it to download lightroom a blue gear in the middle just spins forever and the apps never come up..i have rebooted laptop and that didnt work, the blue gear in the middle just spins forever

    Hi there,
    Please try the solution posted here App doesn't open | Progress wheel spins continually
    ^Ani

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