Is it normal for your download speeds to drop as l...

I'm getting a range of speeds atm as I'm coming up to my first week. Since Friday it's ranged from 8mbps to 37mbps. Is it normal for it to go as low as 8mbps? Also, my ping has ranged from 18ms to 44ms. Is this also normal?

Thanks for the info, btw.. I had a powercut in my area earlier today, so my internet was down for about 2 hours. Now it's back on, does the 10 day period restart? As I remember the engineer telling me that I shouldn't turn the hub/router off during the next 10 days, but obviously this was out of my control.

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Is it normal for my DL speeds to drop in half while streaming video off media server with E4200v2?

I am on a 3MB plan and i noticed DL speeds drop quite a bit while the streaming from the media server? is this normal?
Also my Linsys ATA is on a static IP and when I review in Devices it will show offline though someone could be talking on the phone. What would be causing this?
Kind of new at all this stuff. Thanks in advance.

There's a whole bunch of articles on the internet on DSL PPPoE MTU. If you google "DSL MTU 1492", you'll probably find a lot better explanations than what I can give you.......
If you want to run the test in the link below, you'll find that 1464 is the mtu without fragmentation. Then you add 28......and you'll get 1492.
http://homekb.cisco.com/Cisco2/ukp.aspx?pid=80&vw=1&articleid=386

Broadband download speed has dropped from ~2.7Mbps...

Hello,
For the last few weeks our broadband download speed has dropped from ~2.7Mbps (which we've been getting consistently for years) down to 0.7Mbs. It's now so low that our download speed is slower than our upload speed. I've take the following steps and nothing has worked:
Running the BT Broadband Speed Checker
Removing all equipment so its just the BT Home Hub connected through a BT Microfilter straight into the master socket
Replacing the modem cable and Microfilter
Online line fault check
As I say, it only recently - over the last few weeks - that our speed has decreased so massively from what we've been getting for years and it is extremely frustratingly slow - I can get faster speeds via my mobile phone's 3G network.
Here's a screenshot of the ADSL line status from the BT Home Hub.

when you joined BT broadband you would have received an email address *****@btinternet.com or ******@btopenworld.com Bt would normally send the emails to that address
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What is the normal upload and download speed of a mac book pro?

im curious because my mac book pro has been quite slow and its not old or anything wrong with it.

There is really no "normal." Uploads & downloads depends on your ISP. Have you contacted them to see if the problem is on their end?
Check your upload & download speeds at this website - Speedtest

Download speeds suddenly dropped

Over the past year and a half i havent had any problems with my service up until 2 days ago. Our download speeds went from 350KB to 28kb - 50kb... (we have the 3Mbps plan) the modem is set to bridge and connected to a linksys router. I've tried power cycling the modem and router without any luck. I've also tried resetting the modem back to the default settings and plugging the modem directly to 3 different pcs with the same results
Modem: Westell 6100F

#1 Margin (dB) - Signal to noise margin. 6 is pretty bad possibly unusable at times, 20 is very good. You normally want 12dB or better IIRC from back in my DSL days. The higher the number, the better to a point.
Line Attenuation - Measure the amount the signal has degraded. Below 20dB is excellent, above 50 is poor, fill in the dots for anything in between.
#2 Did you try connecting your modem directly to the NID?
Points to: http://www.dslreports.com/faq/1317
#3 If not, please do and retest those margins and Line Attenuation.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Download speed has dropped

Hi, having some problems with my BB, the line and BB was cutting out so an engineer came and fixed a faulty extention stating that the BB was not back to the 6mbps that I'm used to. The cutouts have stopped but my download speed is very slow...can anyone help?
Here are my adsl stats:
Line state
Connected
Connection time
0 days, 0:21:01
Downstream
5,760 Kbps
Upstream
448 Kbps
ADSL settings
VPI/VCI
0/38
Type
PPPoA
Modulation
ITU-T G.992.1
Latency type
Interleaved
Noise margin (Down/Up)
15.3 dB / 25.0 dB
Line attenuation (Down/Up)
30.0 dB / 18.5 dB
Output power (Down/Up)
19.8 dBm / 12.4 dBm
Loss of Framing (Local)
0
Loss of Signal (Local)
0
Loss of Power (Local)
0
FEC Errors (Down/Up)
58 / 0
CRC Errors (Down/Up)
0 / N/A
HEC Errors (Down/Up)
N/A / 0
Error Seconds (Local)
0

hi you need 3 days stable connection then you can contact the forum mods and get your noise margin reset this is a link to them
http://bt.custhelp.com/app/contact_email/c/4951
they normally reply by email or phone directly to you within 72 hours it may be a little longer due to the holiday period
They are a UK based BT specialist team who have a good record at getting problems solved
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Opening second tab, no address causes download speed to drop from 160 kbs to less than 5 kbs and sits there doing nothing, does not happen with IE, why is this

after firefox updated from 27 to 28, when i download a file, play music, watch a video, or run a speed test, normal speed is about 160 kb/s (dsl connection 1.3 Mb/s) - just opening another blank tab (not any address) or try to open another page like google search page, download speed drops to less than 5 kb/s - downloading stops, and second page does not open, why is this happening, it does not happen with internet explorer and the version of IE i have is out of date,
history/cookies all clear automatically when close, i have disabled all add on, run malware, adware searches - show no problem, norton antivirus is up to date, i have spent hours on phone with ATT isp and connection is showing no problem - if i run a speed test it shows good, if i try to run a speed test and open second tab - speed fails and speed test will not even finish, ATT suggested I try the same thing in IE and there is no problem - so it appears to be an issue with Firefox 28

What is the CPU load when this slowdown happens?
Are you using a specific driver in Windows to mange the internet connection that might not get enough processor time to run properly?
It is also possible that other (security) isn't able to do its work and takes additional CPU time.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test to see if that helps.
*http://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
You can try to create a new profile as a test to check if your current profile is causing the problem if starting Firefox in Safe Mode didn't help.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

Broadband download speed has dropped to 2Mbps

Hi
I believe I am having exactly the same issue and am being told to do lots of tests / switch off hub etc. Running BT's own test I appear to be getting 8mb from the exchange but only 2mb from my hub (consistantly).
I'm new to this forum so can you tell me who I can email to try to resolve this as per this thread?
Thanks for any help
Lee
Solved!
Go to Solution.

welcome to the BT community forum where customers help customers and only BT employees are the forum mods
in order for the forum members to help please can you post the adsl stats from your router you may need to 'show detail' to get all stats (if hub enter 192.168.1.254 in your browser and navigate to adsl or if HH4/5 then go to troubleshooting then logs and you are looking for 2 line together when hub last connected to internet and they will show your connection speed and noise margin or if netgear enter 192.168.0.1). Then run btspeedtester (MAC users may have problems). when first test completes then run diagnostic test and post the results ( do not reset the router).
Have you tried the quiet line test? - dial 17070 option 2 - should hear nothing - best done with a corded phone. if cordless phone you may hear a 'dull hum' which is normal
Someone may then be able to offer help/assistance/suggestions to your problem
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Broadband download speed has dropped from 8mbps to...

Hi,
I have been having problems with my download speed for the last month. i have been through the fault process from BT and have had no joy in fixing the issue. They say i am getting 8mbps from the exchange to the house but only 1.94mbps there after. I was receiving 8mbps for about 2 years consistantly and has just suddenly changed. Can anyone please help me? I feel like i'm getting nowhere after reporting the fault.
Solved!
Go to Solution.

Hi, thanks for the replies andthe advice. I have done another test and have posted the results below,
Broadband Speed Test Results
Download speed - 1.89mbps
Upload speed - 0.34mbps
Ping latency - 44.50
ADSL stats
VPI/VCI: 0/38
Type: PPPoA
Modulation: G.992.1 Annex A
Latency type: Fast
Noise margin (Down/Up): 16.5 dB / 25.0 dB
Line attenuation (Down/Up): 23.7 dB / 13.5 dB
Output power (Down/Up): 19.9 dBm / 12.0 dBm
FEC Events (Down/Up): 0 / 0
CRC Events (Down/Up): 5 / 0
Loss of Framing (Local/Remote): 0 / 0
Loss of Signal (Local/Remote): 0 / 0
Loss of Power (Local/Remote): 0 / 0
HEC Events (Down/Up): 4 / 0
Error Seconds (Local/Remote): 5 / 0

How do I find the URL of a movie I wish for your downloading schedule?

I have added on the download schedule to your "tools" drop down menu. It asksfor the URL of the movie clip film or whatever. How do I find ths URL. A friend said hover over the movie while it is playing and drag and drop. but this doe not seem to work.

Only 'On My Mac' calendars can be published to an ordinary web page: MobileMe calendars can be shared but the viewers will need a CalDav client to view them - iCal is of course one such, or Google Calendar for people with Windows. More details here:
http://www.wilmut.webspace.virginmedia.com/notes/sharedcalendar.html
There is an unofficial and probably very dodgy method to publish a MobileMe calendar to a web page, but it depends on a bug in iCal so there's no guarantee it won't stop working at any time (and I don't know whether it works in Lion). Use at your own risk: the method is described here -
http://www.wilmut.webspace.virginmedia.com/notes/icalpublish.html

Is it normal for your iPod touch 4th gen screen to come off on its own?

So I have had my iPod touch for a while now. I understand that things get old and fall apart eventually, but what confuses me is how does the screen come off on its own? I noticed it a few weeks ago when I was reading a book that some light was able to come out from the top area of the screen where the camera is located. I started to investigate about it and turns out the the top area of the iPod had came loose. A few days later I noticed that it started to get worse. It started to allow me to see the components on the inside. Then my screen turned off not allowing my to turn it back on when I later found out that one of the cables that connect the screen had came lose and popped off the connection for it. What should I do? Please help me and tell me what I should do to fix it.

"Do you have any duct tape?" Seriously, no it shouldn't come off, contact your Apple genius bar and get it fixed. Good luck.

Is it normal for the download to take more than a half hour?

Funky things have been happening and we lost google as our web search engine, then internet explorer, the a "trovi" appeared!? I uninstalled Mozilla Firefox and am attempted to reinstall it, but it's taking soooo long :o(

See also;
*http://malwaretips.com/blogs/trovi-com-removal/
You can find the full version of the current Firefox 33.1.1 release in all languages and for all Operating Systems here:
*https://www.mozilla.org/en-US/firefox/all/
You can also try the CDN server:
*http://download.cdn.mozilla.net/pub/mozilla.org/firefox/releases/latest/win32/
Do a malware check with several malware scanning programs on the Windows computer.
Please scan with all programs because each program detects different malware.
All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
*Malwarebytes' Anti-Malware: http://www.malwarebytes.org/mbam.php
*AdwCleaner: http://www.bleepingcomputer.com/download/adwcleaner/ http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml
*SuperAntispyware: http://www.superantispyware.com/
*Microsoft Safety Scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx
*Windows Defender: http://windows.microsoft.com/en-us/windows/using-defender
*Spybot Search & Destroy: http://www.safer-networking.org/en/index.html
*Kasperky Free Security Scan: http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
*Anti-rootkit utility TDSSKiller: http://support.kaspersky.com/5350?el=88446
See also:
*"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
*https://support.mozilla.org/kb/troubleshoot-firefox-issues-caused-malware

TS1717 The download speed for movies is terribly slow. It took hours to download. Any suggestions?

Any suggestions for improving download speeds on movies. It took hours to download my first purchase. I've used Amazon and Netflix for renting movies and had reasonable download speeds.

Hi Travelling fool 101,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you were able to update the iPad but were eventually able to. I would recommend that you read this article, it may be able to help the issue.
Resolve issues with an over-the-air iOS update - Apple Support
Download takes a long time, or you can't reach update server
iOS updates require a persistent Internet connection, and the time it takes to download the update will vary according to the size of the update and your Internet speed. You can use your device normally while downloading the iOS update, and iOS will notify you when you can install the update. To improve the speed of the download, avoid downloading other content.
Cheers,
Mario

Download speed for iTunes only 26KB

Hi everbody, I try to download iTunes with 26KB download speed. Is this a temporarally issue? My cable has a bandwidth as of 50.000 Mbit/ download.
Thanks for quick help and answer.
Heiko

Your download speeds are almost entirely dependent upon your ISP. As far as I am aware, Apple does not throttle your download speeds.

Tip for anyone wanting to increase their network download speed

I was just browsing the tips forum and came across a post for increasing download speeds. The results on my machine were fantastic. One download I had running for instance jumped from 27kbps to 56kpbs after applying.
Check it out here:
http://discussions.apple.com/thread.jspa?threadID=122990&tstart=30

The serial number is what you pay for not what’s on the DVD as that is the same as what can be downloaded.
Boxes can be stolen and the serial-numbers they have can be blacklisted by Adobe when they discover the theft, so I’d be suspicious of boxes of Adobe software from a non-Adobe-reseller so be careful.
I’d suggest you buy a CS6 serial-number from Adobe, themselves, and download CS6 from Adobe or ProDesignTools, which links to Adobe’s servers.
CS6 can be purchased here:
http://www.adobe.com/products/catalog/cs6._sl_id-contentfilter_sl_catalog_sl_software_sl_c reativesuite6.html

Is it normal for your download speeds to drop as l...

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