Is it normal to tur Droid Razr M to get my desktop email?

I recently got the Motorila Droid Razr M and I couldn't get my email on my desktop unless I turn off my phone. My desktop keeps telling me that another program is using my email which in this case is the Droid Razr M. I never had this problem with HTC Incredible. Does anyone know how to fix this?

Yes and I figured it out. The email settings on my desktop was set up as a POP for account type. It should be set as IMAP. Thanks anyway.

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My Droid Razr Maxx Is Getting The Fix Now

I just clicked on System updates and the update was there. It's downloading now.

what update is this? Mine says software update 6.8 something?

HT4759 i have straight talk and samsung droid how do i get my icloud email?

Any suggestions

You can set your mail app up to access iCloud email using the settings detailed in this article:
http://support.apple.com/kb/HT4864

Will the Droid Razr get Jelly Bean?

I want to know if the Droid Razr will ever get the Jelly bean?

It's still on Motorola's schedule, but no release date.

I currently have a DROID RAZR M and I'm 1 year into my 2 year contract. Since the Kitkat update, the phone won't stay charged and it's very buggy. I know this is not Verizons fault but it's also not mine. I would like to change my phone to an iPhone 5s

I currently have a DROID RAZR M and I'm 1 year into my 2 year contract. Since the Kitkat update, the phone won't stay charged and it's very buggy. I know this is not Verizons fault but it's also not mine. I would like to change my phone to an iPhone 5s and keep my same plan but switch to the Edge program. Is this possible? I don't think I should have to pay an early termination fee or anything like that since my phone has become almost unusable. I know under normal circumstances you have to wait 2 yrs to upgrade but due to the update and the poor service I'm now getting I hope Verizon can make an exception. Thank you.

How recently did you switch? If it's less than 60 days, then Verizon simply reinstates your previous account. The fact that you were on the EDGE plan and mailed the devices back, and they apparently are somewhere in the system, could cause complications, and it might just work out that you just go back on the same plan and they set you up with the same devices. I'm not sure how it will go - but since you are still being billed for the devices...

Droid Razr M Battery after KitKat Update

I recently updated my Droid Razr M with the KitKat update when prompted. Battery life went from not needing to be charged for well over a day, to draining from 100% before the work day ended with light use.
I contacted Verizon and humored them and did the "battery trouble shooting" things with them, even though it appears to be a well known issue. When the troubleshooting had no effect after a few days, we did a factory reset, which also didn't help. I ended up getting a new phone because I had extended warranty coverage.
When I got the new phone, the battery was a dream, just like old times, after 2 days the system prompted me to do the KitKat update, which I did against my better judgement.
Meanwhile my husband also did the KitKat update on his Droid Razr M and started experiencing virtually the same battery problems. Now both of our batteries drain about 50% faster than they did before the update.
My question is, if this is a known issue with Verizon, why bother treating it like user error? It also seems like to "resolve the battery problem" (which they don't acknowledge is a direct product of the update) they ask users to basically not use their phone normally, but limit their usage to get more battery life, which isn't a solution at all. Is there an actual solution related the the problem (the KitKat update) that I can use to extend battery life on my phone? Or should we both call and request replacement phones since the malfunction is not due to any sort of user error?

Richard-in-Brooklyn
I'm sorry to hear about the sudden trouble with your battery on the Razr M! Let's check into our options to resolve this. Were any new applications added to the phone recently? Does this continue if you place the device into Safe Mode for 24 hours? Here's how: http://vz.to/LZzdS9
RuthW_VZW
Follow us on twitter @VZWSupport

Battery problems with Droid Razr M

Over the last 2 weeks my droid Razr M has lost battery power. It appears that my screen is using anywhere from 42% to 55% power. I have had a "soft" update done at the store and that lasted about 2 hours. My screen is on auto batterty saving mode, and dims after 30 seconds. I generally use my phone for texts, limited calling and occasionally checking my email. I have not downloaded anythig lately. Up to this point my battery life has been good.

Keep your screen lighting to no higher than 20-25% and do a normal reboot again. Next try to rebuild your battery by doing the following:
Li-ion batteries needs to have a rebuild charge from time to time. Give this a try, Do a full 6-8 hour charge with device in sleep mode, next run it down to about 45-50 % and then a 4-5 hour charge. After that use your device and take it down to 30%. Another 6-8 hour charge and then down to no lower then 20-25% and one more full 8 hour charge. At that point your battery should be rebuilt back to a normal life cycle. This should eliminate a short battery life if all is working normal.

Droid Razr AP Fastboot Flash Mode (S) (Boot Failure)

Hi everyone,
I have a Droid Razr (Not Maxx) and it is NOT rooted. I was taking pictures with it and it turned off on me. When I turned it back on, I got this message:
AP Fastboot Flash Mode (S) (Boot Failure)
0A.74
eMC Info: Size 16GB
To return to normal mode-first press power key to power down
Device is LOCKED. Status Code: 0
Battery OK
OK to Program
Connect USB
Data CAble
INvalid CC HAB (DD: nbr, status: 0X0056)
I want to know if it's possible to to get my pictures and videos out of my phone in this condition. I did not use an SD card. Any help would be great. Thank you in advance!

Press the power off button and reboot your phone. Should be back to normal after re-starting. Hope this helps.

Droid Razr M not showing messages

My Droid Razr M is over a year old and has been starting to act up. The battery life plummeted, I could get a full day and a half out of it, now I'm lucky if I get 5 hours. The built in Message app (not Hangouts) has a notification but shows no new message. I was texting someone and they answered but the app will not show the message, nor will Hangouts. I tried to force update (hold down lock and up volume for thirty seconds) but it wouldn't reboot. I shut it off and turned it back on, nothing has worked.

That is definitely odd, arlyssacook. Let's see what we can do to get your phone working normally. Have you tried wiping the cache partition? This is done from the same screen where you do the alternate factory reset. http://vz.to/1tY5D3f Once the Wipe cache partition is done, choose reboot system now. Let us know if there is a noticeable difference. Thank you.
NicandroN_VZW
Follow us on twitter @VZWSupport

When is kitkat 4.42coming to the droid razr hd?

When is kitkat 4.4.2 for razr hd going ota?

Got mine 5/15. Waited until the night to start the download and install. Took about 30 mins to download, then another 30 mins for the update to complete. I tried to download over my home WiFi, but it refused to update that way. Had no choice but to download 500MB using my data plan. Ouch. I'm not a heavy data user so I had that much to spare, but still...
The update itself was fine; encountered no issues. It was late so I decided I'll mess around with KitKat the next day. Well, it's next day now, and this morning I discovered I couldn't connect to any google services. Play store didn't work. Oddly enough, my Gmail and Calendar still worked.
I had to remove and then add my google account onto my phone to resolve the issue. Took a long time for that. About 2 hours in total to add the account plus re-sync all my apps. All my google services are slow at this moment, but they're slowly coming back to normal.
I have the Motorola Droid RAZR HD XT926 phone. Stock, never rooted.

Can I upgrade a DROID Razr Maxx to KitKat. Tried running updates and it says I'm fully up to date with s/w version 4.1.2 (Jellybean)

I'm running a two year old Droid Razr Maxx with Android v4.1.2 (Jelly Bean). I'd like to be able to take advantage of some of the new fitness devices out there, but they all require minimum v4.4 (KitKat). Can I upgrade my phone to the new version, or am I stuck replacing this two year old phone with a new one? If I can upgrade, anybody know how to make the phone do it? When I run the normal update routine it comes back saying everything is up to date.

So is it maxed out, then, and can't be upgraded to KitKat? Or is there a way I can force it up to KitKat. Sort of like loading Windows 8 on a machine that was delivered with Windows XP. Reason I want KitKat is Jellybean won't support some of the peripherals I'd like to use. Is it hardware limited so it can't support Bluetooth Smart, for example?

Update has completely ruined Droid Razr Maxx Hd

As stated I have a droid razr maxx hd and ever since the kit kat update my phone has been close to useless. I have browsed the forum and seen multiple complaints and proposed solutions to the problems like mine and I have tried them and none have worked. My wifi signal reception is half as good and no changes have been made to the home wifi setttings. Areas in town where I would have full 4g reception including at my home are now 3 bar 3g reception. I have been missing calls for work because the phone is constantly searching for signal and is in between 3g and 4g in areas that before were always max 4g. With wifi turned off, if I pass an open wifi spot the phone will lose all data connection until im out of reach of the wifi spot. The phone shuts down on its own and battery life has been cut in half with absolutely no changes since the update. No new apps no change in how frequent the phone is used. I have done the very harsh factory reset and re-installed apps and no luck. I feel like im out of options and don't know which direction to go because I've still got 5 months before im eligible for an upgrade and I don't think I should have to pay full price for a phone when I enjoyed the phone I had until this update was forced on me. The rep at the local store told me about a plan to pay for the phone monthly but Verizon would be making me pay another 20 bucks a month to buy a new phone that this update screwed up along with me GIVING them the phone I paid for. I don't want to leave Verizon as I liked their service before all of this happening but I cant see paying 600 for a new phone that I didn't tear up. Im almost at the end of my rope...any help would be greatly appreciated.

I also have had the same misfortune. I am appalled that I was forced into updating my phone to Kit Kat. My phone just randomly freezes, shuts down, reboots itself, and now I don't have the battery life that it used to have. I could normally leave my phone on for 2-3 days and now it just shuts itself off more than once a day.
It seems none of the "fixes", that have been suggested, work. I don't know about you but I also lost my Swype and this new app they had me download is not nearly as good!!!! Wasn't it Motorola that "forced" the update? ...not Verizon. I know I had to call Motorola for any issues.
We need to have them change the phone back to its original programming... I wasn't asking for an update so why did they send them to all of our Razr Maxx HD phones? AGGRAVATING!!!
If you find out anything new please post it so that everyone can benefit from the knowledge.
Thanks.

DROID RAZR MAXX Issue, Screen Issue

My one month old Droid Razr Maxx, has encountered an issue and is useless exept to tell the time. I was trying to change my wallpaper when the phone became very slow and laggy. The screen then flickered a little and went black. Next, it rebooted and then the home screen went black, except for the status bar which looks normal but will not drop down. Once the screen goes black from inactivity (even trying to press the touch keys produces no effect), pressing the screen unlock button will not turn the screen on. The screen will only turn on when connected to a charger. I had recently downloaded the gallery lock app (Morrison Smart Software), which seems to have mostly good reviews. I have performed 3 or 4 hard resets thus far. I need help fixing my phone. I can't remove the battery on this phone, and then screen isn't working correctly so I can't do a factory reset.

Can you boot into SAFE MODE ?? You can also UNINSTALL that Gallery Lock APP from the online Android Market (PLAY).
Safe mode:
- Power Off
- Power On
- Press & HOLD both up & down volume buttons at the same time -- for like 3 mins while it boots up. Keep holding these down!
- Phone should eventually come up and say SAFE MODE in lower left corner ..
Does THAT work??? If so, see if that app is in your APP drawer and try to uninstall it.
If that doesn't work, you can boot into the Maintenance Menu using a similar procedure that can get you to the ability to do a Factory Reset, if that's what you want to do.
let us know.

Droid Razr Maxx Internet Connection Problem

I have had the Droid Razr Maxx for several years. Recently (especially since the last update), my Droid Razr Maxx's internet connection is extremely poor and mostly non-functional. In fact, I normally shut off the WiFi since it rarely works. It does not function in my home or any other place. My router is fine and many other devices connect normally to my router (it is not the router). This seems to be a Droid Razr Maxx problem. I've removed all connections from the device, but nothing seems to work. I included the phone information below. Is there any viable solution to this problem? I'd appreciate any help.
Android version: 4.1.2
System version: 98.72.165.XT912.Verizon.en.US
Baseband version: CDMA_N_05.21.00RLTEDC_U_09.1D.00
Webtop version: wt-3.0.0
Kernal version: 2.0.8-g3617609 hudsoncm@ilclbld32 #1 SMP PREEMPT Thu Nov 21 14:19:19 CST 2013
Build number: 9.8.20-72_VZW-16-5
Build date: Thus Nov 21 14:10:17 CST 2013

Well, I think I may have figured out the problem. The guest network on my router was apparently interfering with my regular network and not allowing my Droid Razr Maxx to connect. Once I shut the guest network off, I've been connected to the Internet for 8 straight hours today. No drops, just a clean connecting all day long and streaming music all day long!
So, for me, the solution to this issue was turning off the guest network on my router.

After one year, my Droid Razr Maxx is shutting off on its own.

After one year without problems, my Droid Razr Maxx has begun to shut off and occasionally restart on its own several times a day. Sometimes when it shuts off, it can take as long as fifteen minutes before it will start again.
I have tried deleting all of the applications I've installed since recently before the problem began, but the problem persists. Is this a known issue? Have there been any recent updates that might be causing this behavior? Does anyone have any additional things I can try before sending my phone to Verizon?
Thank you.

I also have this problem which occurs under two sets of conditions. First, if the device is left on charge for a couple of hours after getting to 100% it shuts down and cannot be re-started with the power button. The second is that if I take the device out of my belt holder and leave it alone for a couple of hours, it shuts down the same way,
How to re-start the phone
For both conditions, the device can be re-started by simultaneously holding the power button and the lower end of the volume button. This produces what is called a "soft boot."
It has worked every time so far since the problem cropped up earlier this year. I got the device in March 2013.
Addressing the cause
Verizon in its forums advises users to clean the cache with a complicated series of steps that drop the user into a normally hidden portion of the operating system. See URL below.
https://community.verizonwireless.com/thread/801488
I am using Easy Cache (URL below) to clean out trash files that accumulate on the device, Unlike prior versions of Android, in 4.1.2, here is no easily accessible menu option to do this. So far over a period of several months I have not had any issues with Easy Cache other than its constant promotion of additional Apps in which I have no interest.
https://play.google.com/store/apps/details?id=com.bazinga.cacheclean&hl=en
Note that trash files accumulate quickly and that a clean out at least every other day can remove several hundred megabytes of temporary files.
Theories about the cause of the problem.
The first is that in the case of leaving device on charge for too long produces a false signal to the operating system of an extremely low battery condition and the device shuts down.
The second is that in the case of leaving the device on a desk for several hours,with no detectable motion, sets off a routine in the operating system to protect the battery draining completely. This issue is a head-scratcher since there is really no difference between doing that and leaving the phone on your nightstand for 6-8 hours while you sleep.
Feedback to Verizon and Motorola.
This problem needs to be fixed. A review of various Android forums on the Internet shows a lot of traffic about it some of it going back more than a year. See this shortened version of the Google search string http://bit.ly/13Q6pkp
This is not something you can stick you heads in the sand about as disgruntled customers are reporting in this problem forums, and with increasing frequency, they are returning the phones or seeking alternatives.

Is it normal to tur Droid Razr M to get my desktop email?

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